Information Technology Workers Research Articles

Tinjauan Literatur Sistematis: Hubungan antara Technostress dengan Burnout

This systematic literature review investigates the relationship between technostress and burnout in various organizational and educational contexts. Technostress arises from excessive or imbalanced use of information technology in work or learning environments, which can adversely affect individuals' psychological well-being. Burnout, on the other hand, is a consequence of chronic stress experienced in work or educational settings. The study involves systematic steps in searching, selecting, evaluating, and synthesizing relevant literature from academic databases and other sources. Findings from the literature review reveal that technostress factors such as techno-overload, techno-invasion, techno-complexity, and others significantly contribute to individuals' levels of burnout. Recommendations for future research include the need for a mixed methods approach integrating quantitative and qualitative methods to gain deeper understanding, as well as longitudinal studies to track the development of technostress and burnout over time. This research provides a strong foundation for the development of effective policies and management practices aimed at reducing the negative impacts of technostress and enhancing individual well-being in modern work and educational environments.

Knowledge and Awareness about Stress Level Perceived by Software Engineers and its Correlation with Gingival Status

Objectives : The objective of this study is to Analyze Stress level perceived and its correlation with gingival status in Information Technology workers and to create an awareness and spread knowledge on the stress level perceived by software engineers and its correlation with Oral Hygiene in general.Methodology : 500 IT professionals were provided with health questionnaires and Gingival index was clinically evaluated and recorded. Statistical analysis done with SPSS Software for log and assessing the data collected.Results : Sample set contained 59.2% male and 40.8% female. The results of the study indicated a mean negative gingival status of 2.51 with a standard deviation of 2.51 compared to the perceived stress level of 1.97 with a standard deviation of 0.507. Conclusion : Age and gingival status could be an important but not the only explanatory factors for perceived stress among the Information technology workers. Perceived stress levels could be high amongst the productive age group of 26 to 45 years which also faces a lot of social expectations and societal obligations.

Effective Communication Strategies for Business Analysts to Bridge the Gap between IT and Finance

As organizations depend more on technology to stay ahead of the competition, their information technology (IT) and business departments must work together closely. However, cultural differences and understanding between the specialized fields often make it hard for them to work together effectively. If these issues are fixed, they could make it easier to finish projects, stick to budgets, and agree on the company's goals. Many companies use business analysts to help people talk to each other by acting as liaisons knowledgeable in technology and finances. However, there is limited information in the literature about how analysts can connect the tasks. This study fills that gap by looking into the problems when IT and finance work together and suggesting specific steps analysts can take to improve strategic alignment. Looking at past studies shows that common differences make it hard for people to work together. IT and finance use different vocabularies for technical terms and project-based versus financial terms, leading to misunderstandings. They also set other priorities. It emphasizes speed of innovation and technical practicality, while finance emphasizes reducing risk, accuracy, and returns. There are also differences in the amount of knowledge and skill that people in IT and finance have regarding technical solution details and financial effects. They also use different ways to make decisions. IT bases judgments on technological factors, while finance assesses business impact. Besides, cultural norms diverge between the flexible and creative IT culture and the rigorous and methodical finance culture. Business analysts should utilize several focused communication strategies to close these gaps. Creating a shared vocabulary helps terms from diverse fields fit. Regular mapping and stakeholder conversations help you grasp other perspectives. Actively listening, repeating, asking questions, and summarizing shows you comprehend. Educating on decision-making variables and expertise broadens perspectives. Discussing cultural meanings and making sure individuals understand questions improves discussion. Using shared goals like increasing sales or lowering costs is another way to unite people around similar goals. By using these specific methods, business experts can help IT and finance work together despite cultural differences. Mapping and teaching regularly help keep relationships strong even as needs and staff change. By focusing on active listening, aligning vocabulary, and highlighting shared interests, you can build good working relationships necessary to get strategic benefits from technology investments.

Omnificence or Differentiation? An Empirical Study of Knowledge Structure and Career Development of IT Workers

This study explores the crucial yet underexamined labor supply side of the information technology (IT) job market, focusing on how IT professionals can strategically manage their knowledge diversity structures for career advancement. By introducing and operationalizing two novel metrics—knowledge omnificence and knowledge differentiation—the research examines their impact on IT workers’ salaries and job security. Through an extensive analysis of IT career data spanning from 2000 to 2016, the study reveals that moderate levels of knowledge omnificence and differentiation lead to the most favorable economic outcomes for IT professionals. Specifically, knowledge omnificence is associated with higher salary potential and career mobility, whereas knowledge differentiation is linked to enhanced job security. These findings provide actionable insights for IT workers aiming to optimize their career trajectories. Additionally, the study highlights the role of these knowledge structures in reducing gender disparities in the IT labor market, with women particularly benefiting from increased knowledge omnificence and differentiation. The research underscores the importance of strategic knowledge management for IT workers and offers valuable guidance for firms and policymakers to support a dynamic and equitable IT workforce.

The Effect of Occupational Stress on Turnover Intention in Information Technology Workers: The Moderating Effect of Alcohol Use

The Effect of Occupational Stress on Turnover Intention in Information Technology Workers: The Moderating Effect of Alcohol Use

Workstation Risk Factors for Work-related Musculoskeletal Disorders Among IT Professionals in Indonesia.

This study aimed to identify workstation factors influencing work-related musculoskeletal disorders (WMSDs) among information technology (IT) professionals in Indonesia. A cross-sectional study was conducted among 150 IT workers at small-enterprise companies who were randomly selected across East Java, Indonesia. The data were modeled using multiple linear regression, with a 95% level of confidence for determining statistical significance. The respondents reported that the neck had the highest level of discomfort and was the most at risk of WMSDs, followed by the lower back, right shoulder, and upper back. Screen use duration (p=0.040) was associated with whole-body WMSDs, along with seat width (p=0.059), armrest (p=0.027), monitor (p=0.046), and a combined telephone and monitor score (p=0.028). Meanwhile, the factors significantly related to the risk of WMSDs in the hands and wrist were working period (p=0.039), night shift (p=0.024), backrest (p=0.008), and mouse score (p=0.032). Occupational safety authorities, standards-setting departments, and policymakers should prioritize addressing the risk factors for WMSDs among IT professionals.

Гендерні та вікові особливості феномену емоційного вигорання серед фахівців у галузі інформаційних технологій

The research focuses on gender and age aspects of emotional burnout among information technology (IT) professionals and examines the influence of various factors, such as gender and age, on the occurrence and development of emotional burnout in IT workers. The research analyses the relationship between gender and emotional burnout, reveals possible differences in the perception of the working environment, stressful situations, and the ability of coping strategies between men and women in the IT field. The influence of age factors on emotional burnout is also studied, it is analyzed how the levels of stress and burnout change during different stages of career growth. The research aims to identify the specifics of coping with stressful situations and effective methods of preventing emotional burnout for different groups of IT workers. Various aspects of emotional burnout are considered, including stress at work, dissatisfaction with career growth, age, and gender differences in the perception of workload and emotional well-being. The study aims to expand the understanding of the problem of emotional burnout in the context of the IT industry and provides grounds for the development of personalized strategies to support and manage emotional risks in this professional environment. In addition, specific recommendations are offered for the development of gender-sensitive and age-oriented burnout prevention programs (individual support strategies, stress management training and creation of working conditions conducive to maintaining mental health). Also presented are directions for further research in this area for a deeper understanding of gender and age aspects of burnout, studying the relationship between working conditions and emotional burnout, developing, and evaluating the effectiveness of intervention programs, as well as considering the latest technologies and changes in the work environment. These studies will contribute to the expansion of knowledge about emotional burnout and the development of more effective strategies to prevent and overcome it.

Трансформация рынка труда и запрос на новый тип ИТ-специалистов в тренде цифровой экономики

The article presents the main trends of the labor market in terms of the demand for a new type of IT specialists in the digital economy. The article forms a comprehensive understanding of the trends in the IT specialists’ labor market development in the context of the digital economy transformation and trends’ interaction with educational institutions through the acquisition of new professional competencies. To determine the relevance of the topic and identify key objectives, the authors performed a multidimensional bibliometric analysis of publication activity using six basic terms and their combinations. The article presents a statistical review of the IT personnel number in the world and Russia, the changes in the employment forms and the requirements for professional competencies in accordance with the Industry 4.0 paradigm, and confirms the hypothesis of insufficient flexibility and adaptability of the higher education system in terms of requests for a new type of IT specialists. The authors confirm the necessity for transforming the labor market and adapting to new realities on the part of both IT companies and specialists in the field. The study serves as a prerequisite for forecasting personnel needs and identifying structural changes in the digital skills of information and computer technology workers.

Optimizing organizational success: Matching the right position with the right person

The purpose of this study is to identify the core capabilities required of Information Technology workers working in IT firms. Personal competencies, technical competencies, job-related competencies, interpersonal competencies, knowledge level competencies, and management competencies were all employed in the study, and they are all linked to IT employees’ performance and help them thrive in their jobs. The existing study is primary in nature and involves retrieval of responses from IT employees through structured questionnaire ranged from 1–5 Likert scale. The sample size of the study is 176 respondents using purposive random sampling techniques. The study ‘s findings imply that in order to get a competitive advantage in the business industry, every individual in the company should be involved in improving productivity and efficiency at work. Similarly, the firm faces a difficult task in retaining people and persuading them to stay current in their fields of expertise or critical performance areas. As a result, competency mapping will aid the organisation in finding the expected skills of each employee in relation to the jobʼs actual skill set. Specific training initiatives to overcome the skill shortfall of IT employees should be taken based on the identified gaps.

The Hidden Cost of IT Innovation: Access to Emerging Technologies and the Gender Wage Gap

Although an extensive information systems (IS) literature has explored the economic benefits of information technology (IT) investments, how these benefits are distributed between male and female IT workers has not been as closely examined. This paper bridges this gap by addressing two questions: (1) do women and men have similar opportunities to acquire skills related to new IT innovations, and (2) how do these differences affect the gender pay gap? We argue that women are underrepresented in roles that use emerging technologies due to two interrelated processes: demand-side labor market conditions and supply-side job sorting. By analyzing two independent datasets that provide insights into wages, career trajectories, and skill prerequisites for IT roles, we find that women are less likely to apply for jobs requiring expertise with emerging technologies. Such positions often require extended work hours, frequent job mobility, and geographic relocation—which can conflict with the family responsibilities typically assumed by women. Yet, because these positions tend to offer higher wages, women’s underrepresentation in these roles exacerbates the gender pay gap in the IT sector. Our findings stress the importance of creating more flexible job structures and enhancing women’s access to emerging technology roles as critical for achieving gender equity in the IT industry.

Characteristics of mental disorders among information technology workers in 238 compensated cases in Japan.

This study aimed to investigate the circumstances, characteristics, and background factors of mental disorders within the information technology (IT) industry, which is known for the frequent occurrence of mental disorders from overwork and poor psychosocial work environment. The study analyzed 238 cases of mental disorders and suicides in the IT industry from fiscal years 2010 to 2018 on the database constructed by the Japan Research Center for Overwork-Related Disorders. The results showed a higher number of cases among men (n=178, 74.8%) and an increasing number among women. The data for diagnosis of mental diseases indicated a high number of depressive episodes (150 cases, 63.0%). Regarding work-induced psychological burden, 37 cases (15.5%) reported "extremely long working hours" for "special events" and 65 cases (27.3%) reported "constantly long working hours". For "specific events", 87 cases (36.6%) reportedly "caused (major) changes in the content and amount of work". Among women, 13 cases (21.7%) of "sexual harassment" (SH), which showed an increasing trend. Therefore, in the IT industry, the working hours must be properly managed. Mental health measures should also accompany improved psychosocial environment in the workplace, and prohibition of SH at work in particular.

Quality of communications infrastructure, local structural transformation, and inequality

Abstract We estimate the causal impact of communication infrastructure quality on growth and structural transformation. We use variation across US counties’ Internet speeds in 2018 and build an instrument using ARPANET, a military network that preceded the modern Internet, with its location documented in historical government reports. We find that doubling Internet speeds increases the 4-year employment growth by 3.3–6.1 percentage points. Faster Internet shifts economic activity toward high-skilled services and away from non-tradeable services while increasing inequality. Industry linkages, capital-skill complementarity, and information and communication technology workers’ sorting rationalize our results. Medium and small cities and rural areas drive our results.

Are IT Workers from Mars? An Examination of Their National Culture Dimensions

The information technology (IT) workforce is characterized by several unique and contextual factors, such as the technology, the occupation itself, and the human factors. Among the human factors, global information systems (IS) studies have examined the role of national culture to explain many workforce differences and nuances across nations. In such cross-cultural research, IS researchers have primarily utilized the published scores of national culture dimensions as provided by the preeminent social psychologist and culture scholar Geert Hofstede and have applied them to various IT populations within a country. Given that the IT profession is unique in many respects, and there is cultural heterogeneity within a country, our study embarked on independently measuring and verifying the national culture values of IT employees in 37 countries. By using the original Hofstede scales, scores were obtained on five national culture dimensions: power distance, uncertainty avoidance, individualism, masculinity, and long-term orientation. We found significant differences between the national culture scores of IT employees and those available in the literature for the general population. Our results are novel and have profound significance. There are major implications for both past and future studies in cross-cultural research as well as for practitioners who interpret and utilize the findings of such research.

Can proactively induced organisational citizenship behaviour (OCB) foster positive work attitudes? Theorising the mediating role of ‘meaning of work’ for IT professionals

AbstractGiven the high employee turnover rates among information technology (IT) professionals, firms are on the lookout for ways to retain them. With this end in view, to keep their professionals committed and satisfied, many IT firms are making proactive efforts to induce a favourable organisational environment by encouraging employees towards extra‐role organizational citizenship behaviors (OCBs). However, there is scant evidence as to whether orchestrating proactively induced OCB results in positive work attitudes. Our study contributes by theorising the mechanisms through which OCB fosters positive work attitudes among IT professionals, which is expected to lower their turnover rates. Grounding our research in self‐perception and self‐determination theories, we hypothesize the relationships between IT professionals' OCB and their affective attitudes towards their organisation and job, as being mediated by their cognitive evaluations of the ‘meaning of their IT work’. We test the theorised model with data collected through a large‐scale two‐wave survey design from a multinational IT‐services company. The results offer a nuanced understanding of the relationship between OCB and positive work attitudes for IT professionals, which have significant implications for research and practice.

Effects of work-related electronic communication during non-working hours after work from home and office on fatigue, psychomotor vigilance performance and actigraphic sleep: observational study on information technology workers

ObjectivesThis study examined the effects of work-related electronic communication (WREC) during non-working hours in the work from home or office setting on health.MethodsThe study recruited 98 information technology workers in...

Flexible Working Arrangements and Work-Family Culture Effects on Job Satisfaction: The Mediation Role of Work-Family Conflicts among Female Employees

Objective: This study examines the relationship between flexible working arrangements and work-family culture by the mediating role of work-family conflict on the job satisfaction of female employees. Methods: This study was conducted on 295 female workers in Information and Communication Technology (ICT) service companies. The data were collected from an online survey using a 6-Point Likert scale following a non-probability sampling method with a purposive sampling technique which was a sampling method based on specific predetermined standards. The data was analyzed using Lisrel 8.80 through Structural Equation Modelling (SEM). Findings: The results indicate that flexible working arrangements positively and significantly impact work-family conflict and job satisfaction. Additionally, Work-Family Culture has a negative and significant impact on Work-Family Conflict but a positive and significant impact on Job Satisfaction. Meanwhile, Work-family conflict significantly and negatively affects job satisfaction. Another finding is that the relationship between flexible working arrangements and job satisfaction and the impact of work-family culture can be partially mediated by work-family conflict. Originality/Value: Research on work-family variables tends to be mostly studied in the United States and Anglo Countries (U.K., Australia). However, research on this subject in Asia is limited, despite the fact that female employees in this region experience work-family conflicts more frequently. To fill this gap, this study was conducted in Indonesia, Southeast Asia. The findings of this research may also be relevant to other Asian countries that share similar characteristics. Practical/Policy implication: The company's human resources management should implement a family-friendly work culture (WFC) by encouraging and respecting employees' integration of work and family life to prevent and minimize conflict between work and family roles or called Work-Family Conflict (WFCON) during Flexible Working Arrangements (FWA).

The Prevalence and Correlated Factors of Occupational Stress, Cumulative Fatigue, and Musculoskeletal Disorders among Information Technology Workers: A Cross-Sectional Study in Chongqing, China.

Occupational stress, cumulative fatigue, and work-related musculoskeletal disorders (WMSDs) are major concerns in the field of occupational health. Previous studies on occupational health focused on key industries, such as medical care, while there were few related studies on Information Technology (IT) industry. Our study explored the factors influencing occupational stress, cumulative fatigue, and musculoskeletal disorders in the IT industry. We collected 1363 IT workers' valid questionnaires, of which 73.1% of participants were technicians in Chongqing, 2021. The core occupational stress scale (COSS), self-diagnosis checklist for the assessment of workers' accumulated fatigue and Chinese musculoskeletal disorders questionnaire were used to measure the occupational stress, cumulative fatigue, and musculoskeletal disorders of the respondents. Logistic regressions were used to explore the correlated factors affecting these indicators. The results showed that the prevalence of occupational stress, cumulative fatigue, and musculoskeletal disorders was 50.4%, 47%, and 72.3%, respectively. Working in the current position for 3-10 years was a common increased risk for all three indicators. Insomnia was associated with an increased risk of cumulative fatigue (Odds Ratio, OR = 2.156, p < 0.001) and musculoskeletal disorders (OR = 1.878, p < 0.001). Cumulative fatigue was also associated with an increased risk of having WMSDs (OR = 3.207, p < 0.001). According to our findings, occupational factors, such as long working years, overtime work, and personal lifestyle, are highly related to the occurrence of occupational stress, cumulative fatigue, and musculoskeletal disorders for IT industry workers. More attention should be paid to women and those with long working hours in the IT industry.

EVALUATING INTERVENTIONS AND COPING MECHANISMS FOR ALLEVIATING OCCUPATIONAL STRESS IN THE IT INDUSTRY AND THEIR INFLUENCE ON JOB PERFORMANCE

Occupational stress is a growing problem in todays businesses of all sizes. Companies dependent on IT are not exempt from this rule. The Information Technology (IT) industry in Bangalore, India main IT city, is one of the top ten most stressful workplaces in the country. Although the IT industry has embraced new technologies and innovation, workers are overburdened with tasks and experiencing high levels of stress. Stress is on the rise among IT workers because of the industrys rapid pace of change. This research aimed to determine what factors in the IT industry contribute to employees stress levels. The effects of stress on the health of IT workers are highlighted in this research. This research also makes an effort to zero in on the stress management initiatives undertaken by several IT companies. Despite efforts to lessen occupational stress among IT personnel, the studys findings reveal that many different factors contribute to mental health problems in the industry. According to the results of this survey, the majority of workers experienced both mental and physical stress as a result of their workloads. KEYWORDS: Occupational Stress, IT Industry, Job performance, Evaluation, Intervention

How COVID-19 Affected the Work Environment and Psycho-Social Health of Information Technology Workers

How COVID-19 Affected the Work Environment and Psycho-Social Health of Information Technology Workers

Cancer risk in information technology workers: a UK Biobank study.

The information technology (IT) workforce has been growing more rapidly than others, with occupational health (OH) risks of sedentary behaviour, physical inactivity and poor diet, yet studies of their non-communicable disease risk, notably cancer, are lacking. To investigate cancer risk in IT workers compared to others in employment and the nine major Standard Occupational Classification (SOC) groups. We evaluated incident diagnosed cancers in the UK Biobank cohort through national cancer registry linkage. Cox proportional hazard regression models, with 15-year follow-up, were used to compare incident cancer risk among IT workers with all other employed participants and with the nine major SOC groups. Overall, 10 517 (4%) employed participants were IT workers. Adjusting for confounders, IT workers had a slightly lower cancer incidence compared to all other employed participants (Model 2: hazard ratio = 0.91, 95% confidence interval [CI] 0.83-1.01). Compared to the nine major SOC groups, they had a similar (Major Groups 2, 5 and 8) or lower (Major Groups 1, 3, 4, 6, 7 and 9) cancer incidence. Despite their occupational risks of sedentary behaviour, poor diet and physical inactivity, IT workers do not have an increased cancer incidence compared to all other employed participants and the nine major SOC groups. This study paves the way for large, longitudinal health outcome studies of this under-researched and rapidly growing occupational group.