Information Technology Firm Performance Research Articles

Does surveillance capitalism trigger the financial performance of information technology firms? A reflection from FAANG business models

Does surveillance capitalism trigger the financial performance of information technology firms? A reflection from FAANG business models

Collaborative innovation, strategic agility, & absorptive capacity adoption in SMEs: the moderating effects of customer knowledge management capability

PurposeThe purpose of this study is to identify the relationship between collaborative innovation and the financial performance of information technology (IT) firms through the mediating role of strategic agility and absorptive capacity. Customer knowledge management capability (CKMC) is also explored as a potential moderator.Design/methodology/approachData were collected from 300 respondents working in different small to medium IT enterprises operating in different cities around Portugal. The simple random sampling method was used for data collection, and Smart partial least squares-structural equation modeling (Smart PLS-SEM version 3.2.8) was used to test the hypotheses.FindingsThe findings demonstrate that collaborative innovation contributes significantly to the financial performance of IT firms in Portugal. The results also indicate that absorptive capacity and strategic agility both positively and significantly affect the relationship between collaborative innovation and firms’ financial performance. However, while the moderating role of CKMC has a positive and significant effect on the relation between collaborative innovation and strategic agility, CKMC insignificantly moderates the relation between collaborative innovation and absorptive capacity.Originality/valueFew studies have explicitly connected collaborative innovation with firms’ financial performance; this study attempts to fill that gap. Moreover, this research investigates the mediating role of strategic agility and absorptive capacity in the relationship between collaborative innovation and financial performance. Finally, by discussing the moderating effect of CKMC, which leads to enhanced financial performance, this study proposes that when complex and unpredictable situations occur, managers should focus on customer-oriented strategies and innovation at the same time to outpace their competitors.

Strategic Management and Performance of Information Technology Firms in Nigeria

The urgent need for diversification in the Nigerian economy has raised concerns in other sectors. The information technology (IT) sector remains the least developed despite increased government attention to IT and the need to encourage young graduates in the IT sector. Little seems to have been achieved so far; hence, this study assessed the influence of strategic management (SM) on the operational performance of IT firms in Nigeria. A sample of 195 managers of IT firms across the country of Nigeria were selected for this current study, and they were selected using a convenient sampling technique. The Pearson product correlation technique was used in analysing the data. It was found that there is a correlation between SM and the operational performance of IT firms in Nigeria. The study concludes that the presence of a sound SM would guarantee the improved operational performance of IT firms in Nigeria. It is recommended that IT firms’ managers be willing to come up with a detailed strategic plan and implement it to conduct regular evaluation and control their own strategy, as it is useful towards ensuring that they gain a competitive edge.

The Effect of the CEO's Cultural Intelligence on Foreign Information Technology Firm Performance

The Effect of the CEO's Cultural Intelligence on Foreign Information Technology Firm Performance

Analysing prior research to improve business performance in the IoT industry

The development of information and computer technology (ICT) leads to a hyper-connected society in which humans and things are connected to one another over networks. Accordingly, information technology (IT) firms are gradually incorporating machine to machine (M2M), the internet of things (IoT) and the internet of everything (IoE). Under these circumstances, IT firms strive to manage uncertainty and rapidly changing environments and optimise performance. The growing IoT industry forces IT firms to innovate to survive. Therefore, this study attempts to identify the main factors facilitating business performance by analysing prior studies. This study demonstrates that IT firms' non-financial performance outweighs their financial performance. In particular, it emphasises that value orientation, adaptive selling behaviour and organisational citizenship behaviour are the key factors influencing the non-financial performance of IT firms. This study reviews the literature on the business performance of IT firms in the IoT industry, which would help researchers studying IoT.

Analysing prior research to improve business performance in the IoT industry

The development of information and computer technology (ICT) leads to a hyper-connected society in which humans and things are connected to one another over networks. Accordingly, information technology (IT) firms are gradually incorporating machine to machine (M2M), the internet of things (IoT) and the internet of everything (IoE). Under these circumstances, IT firms strive to manage uncertainty and rapidly changing environments and optimise performance. The growing IoT industry forces IT firms to innovate to survive. Therefore, this study attempts to identify the main factors facilitating business performance by analysing prior studies. This study demonstrates that IT firms' non-financial performance outweighs their financial performance. In particular, it emphasises that value orientation, adaptive selling behaviour and organisational citizenship behaviour are the key factors influencing the non-financial performance of IT firms. This study reviews the literature on the business performance of IT firms in the IoT industry, which would help researchers studying IoT.

Organizational Slack and the Marketing Performance of Information Technology Firms

Organizational Slack and the Marketing Performance of Information Technology Firms

Resources, dynamic capabilities and performance in a dynamic environment: Perceptions in Taiwanese IT enterprises

This paper presents the results of an analysis of resources, dynamic capabilities and performance in a dynamic environment. The author used data from 244 Taiwanese information technology firms and found that, in an unstable environment, resources, whether from the firm itself or from associated support firms, did not directly influence performance. Instead, resources influenced performance through exercising dynamic capabilities. Furthermore, this effort showed that information technology firm performance can be directly assessed by examining the innovation speed, market response speed, production efficiency, and production flexibility of a firm.