Information Technology Management Research Articles

Review of current digital technologies for material passports to enhance circularity towards net zero

PurposeNeed of circular economy (ce) practices for net-zero and sustainability in construction sector is well known, and thus the need for information flow between current and potential users about materials and processes. Material passports (MPs) are the tool for this information flow. This study aims to examine the research trend about digitalisation and MPs in construction, explore the application of digital technologies (DTs) for information management required for MPs and provide further research directions.Design/methodology/approachSystematic search and review of literature was conducted adopting both qualitative and quantitative approach for analysis. Firstly, quantitative bibliometric analysis of 201 papers was conducted to get the context from ongoing research around the area and qualitative content and thematic analysis of selected 14 papers were then done to further explore the literature.FindingsBibliometric analysis suggested building information modelling (BIM) as the most widely studied topic for digitalisation and MPs, which has been studied together with other DTs, whereas blockchain is niched within supply chain and waste management. Qualitative review observed BIM as the most prevalent technology, providing platform for information generation and management for MPs, and most other DTs are applicable mostly for information generation. Artificial intelligence (AI) is useful for information generation, but more suiting for information analysis. Blockchain, on the other hand, is for decentralised and reliable information management.Originality/valueThis study has tried to explore the digitalisation for circularity in construction with focus on information management for MPs. As the ce in construction boils down to information flow and MPs, this study provides the idea about possible applications of DTs for MPs and suggests further research directions for development and use of MPs for ce in construction.

THE PUBLIC ADMINISTRATION OF INFORMATION TECHNOLOGIES IN HEALTH CARE FIELD UNDER THE CONDITIONS OF MARTIAL STATE

In the conditions of martial state, the need for fast and accurate processing of large volumes of information, especially in the field of health care, is increasing. This is due to a lack of resources, an increase in the number of victims of military operations, displaced persons, the complication of access to medical services in connection with hostilities, the loss of individual specialists and information arrays, as well as increased risks for information security and the entire process of public management of information technologies in the health care field. The public administration of information technologies in health care is becoming critical to ensure the stability of healthcare services, support communications between healthcare facilities and government agencies, and effectively process and protect healthcare data. The analysis of scientific works on the issue of the public administration of information technologies in health care under the conditions of martial state is insufficiently researched. The article highlights the main challenges of the industry related to the war: ensuring the continuity of medical services, the appropriateness of public administration decision-making in conditions of limited access to open information, problems with logistics, and stable power supply, information protection and cyber security, shortage of qualified personnel; adopted management decisions, and information technology tools, which were used by authorities at the state and regional levels to respond to new challenges, were investigated. In the article, we are offered some recommendations for the further development and management of information technologies in the healthcare field. The main ones are further measures to strengthen cybersecurity, namely the widespread implementation of the Digital Competency Framework for Healthcare Workers in various areas, the implementation of modern information protection systems, the implementation of an information security policy, measures to legalize and update software, deepening the integration of mHealth into the existing eHealth system to enable rapid and remote collection of medical information and the introduction of artificial intelligence elements into healthcare management processes.

The adoption of information technology governance frameworks by universities in Gauteng province, South Africa

Lately, there has been a rise in personal and commercial use of computer devices, be it mobile phones, laptops, or any other computing devices, not forgetting the network, networking peripherals, and software that these devices function with. That being said, it has led organisations and institutions of higher learning to establish and adhere to Information Technology governance frameworks set out by the government and the higher education sector. White and Greiner (2022) defined Information Technology Infrastructure Library (ITIL) as an Information Technology (IT) service management framework that outlines best practices for delivering IT services. Kidd (2019) defined Control Objectives for Information and Related Technologies (COBIT) as an IT management framework developed by the Information Systems Audit and Control Association (ISACA) to help businesses develop, organize, and implement strategies around information management and IT governance. The aim of this study was to investigate whether ITIL and COBIT, as IT governance frameworks recommended by the higher education sector in South Africa, were adopted by ICT departments in universities in Gauteng province, South Africa. Data collection was done using a questionnaire. The questionnaire was sent via email to 52 potential respondents from all the higher institutions in Gauteng. A total of 41 questionnaires were returned. The questionnaire for both ITIL and COBIT frameworks was designed using Google Forms. The study findings showed that universities in Gauteng have adopted ITIL and COBIT as ICT governance frameworks recommended by the Higher Education sector in South Africa. The study's results are crucial for university administrators as they might improve comprehension of the factors affecting the adoption, administration, and utilization of ICT resources to enhance the university's capacities

The Crucial Role of Information Technology in Facilitating Change Management

Technological evolution has triggered an industrial revolution that has changed the face of civilization, especially in the industrial sector which is the driving force of the economy. Proper and consistent Information Technology (IT) strategy planning will be able to help businesses achieve competitive and sustainable advantages. Change management must be able to analyze and understand the impact of digital change on the organization. The use of Information Technology (IT) in change management has a significant impact on organizational efficiency and effectiveness. This research uses a qualitative approach by collecting and analyzing data originating from various relevant scientific literature sources. Research results have shown that IT is a key factor in implementing the change management process. IT has been proven to provide benefits and act as an effective tool in implementing organizational change processes and ultimately can increase efficiency and effectiveness within the organization. Information technology has an important role in helping organizations manage change more effectively and efficiently. By optimally utilizing IT, organizations can improve communication, collaboration, decision making, and training during the change process. The use of Artificial Intelligence (AI) over the last few years has shown a positive trend in maximizing all important points in the use of Information Technology (IT) in companies, starting from communication, collaboration, decision making and training.

MOSQUE FINANCIAL MANAGEMENT AND HALAL ECONOMY ECOSYSTEM: AN ANALYSIS OF MUHAMMADIYAH MOSQUES IN SOUTH SULAWESI, INDONESIA

This research aims to analyze the financial management of Masjid Muhammadiyah in South Sulawesi Province, with a focus on the effective and efficient utilization of financial resources for Halal economic ecosystem development. The mosque plays a crucial role in the Muslim community, and sound financial management is essential for maintaining its operational sustainability and facilitating various beneficial programs and activities for the faithful. Qualitative research methodology with a case study approach was employed. Data were collected through in-depth interviews with 80 mosques Muhammadiyah in South Sulawesi and FGD with mosque administrators, financial managers, and congregants involved in the financial management of the mosque. Additionally, relevant documents such as financial reports, budgets, and financial policies were analyzed. The findings reveal that Muhammadiyah mosques in South Sulawesi province possess several strengths in their financial management. These include a commitment from mosque administrators to financial transparency and accountability, as well as the implementation of a robust accounting system. However, several challenges were identified, such as a lack of trained personnel in financial management and the need for income diversification. To address these challenges, strategic steps are recommended. First, enhancing the understanding and capacity of mosque administrators in financial management through training and education programs is crucial. Second, diversifying income sources through the development of creative and sustainable fundraising initiatives is essential. Third, leveraging information technology in financial management to achieve better efficiency and effectiveness is recommended.

A business process management lifecycle framework for continuous improvement towards operational excellence: lessons learned from a longitudinal study in a Brazilian organisation

Purpose The purpose of this study is to offer a business process management (BPM) framework with information and insights on designing, implementing, using and assessing business processes for continuous improvement towards operational excellence. Design/methodology/approach An action research is carried out over two and a half years on the BPM evolution of a Brazilian entertainment organisation. Findings Research provides a novel procedural framework towards improving the understanding of how a complete lifecycle approach for BPM can be implemented for continuous improvement, embracing the critical success factors for each lifecycle phase to achieve operational excellence. Information technology and project management are critical success factors resulting in project barriers. Strategic alignment, top management support, collaborative environment, methods and methodology, and focus on users and culture are acknowledged as main enablers. Findings reinforce the importance of an organisation analysis phase to begin the BPM development and highlight the assessment and improvement phase to respond to organisational environment dynamism. Practical implications Practitioners can benefit from the lessons learnt and the proposed framework, which serves as a rigorous methodology to achieve operational excellence in their real-world settings. Originality/value This paper goes beyond the well-known design and analysis phases of BPM development, generally studied with an individual focus, offering a complete lifecycle approach for continuous improvement, analysing each phase, from the drawing board to its use and evaluation. It counts on an original longitudinal study rather than a single-time assessment study.

Layanan Pendidikan Berkualitas Bagi Siswa Berkebutuhan Khusus Melalui Aplikasi Informasi Terpadu SLBN 25 Sintang (INTERTANG)

Inclusive education in Indonesia faces challenges in ensuring accessibility, efficient education management and effective communication, especially for students with special needs. SLBN 25 Sintang developed the Integrated Information Application (INTERTANG) as a technology-based solution to overcome these challenges, but its implementation has not been fully optimised. This research identifies knowledge gaps related to the effectiveness of the INTERTANG application in supporting inclusive education services through information access, data management and communication. The methodology used is a literature review with a qualitative descriptive approach, which examines literature sources related to inclusive education, information technology and education management. The results showed that INTERTANG significantly improved information access through a transparent and easily accessible data-driven platform, improved education management through efficient data management features and enhanced communication between students, parents and teachers. In addition, the app contributes to improving the quality of education services and becomes a strategic tool in supporting an inclusive curriculum. The implication of this research is that INTERTANG can be a model to be implemented in other schools and strengthen technology-based inclusive education management. This research recommends further development in educator training and expansion of the app's implementation in a broader context to improve the quality of inclusive education in Indonesia. This research contributes to the development of a technology-based inclusive education model that can be applied in Indonesian schools, as well as providing directions for improving the effectiveness of technology app implementation in the context of special needs education

Exploring the Intersection of Contemporary Management Accounting Practices and Accounting Information Systems: The Impact on Hotel Performance

Contemporary Management Accounting Practices (MAPs) were developed to address the weaknesses of traditional practices and to meet financial managers’ need for accurate and timely information. Consequently, they contribute to optimal decision-making that enhances firms’ efficiency and competitiveness, leading to improved organizational performance. Simultaneously, the success of Accounting Information Systems (AIS) is essential, as they improve the quality of information and reporting. In information- and competition-intensive environments such as the hotel industry, AIS user satisfaction, as an indicator of AIS success, can play a decisive role in the effective use of contemporary MAPs. The purpose of this paper is to explore the relationship between contemporary MAPs usage and hotel performance, and to investigate the moderating role of AIS user satisfaction. Using hierarchical multiple regression analysis, the findings indicate that the interaction of contemporary MAPs usage and AIS user satisfaction results in improved hotel performance. This study contributes to the current knowledge by developing a framework of the relationship of Management Accounting and Information Technology, through the lens of Contingency Theory and the Information Systems Success Model of DeLone and McLean. Additionally, the findings provide managerial implications for financial managers and IS developers.

From Software Management to Software Ecosystem Governance: A Bibliographic Review on Software Governance Practices Within Organizations and Their Evolution

Objective: The objective of this study is to map the publications that deal with IT Governance and the main aspects of Software development, acquisition and maintenance, identifying when the concepts related to software governance emerged and the main search sources for publications on the subject, highlighting the central issues of each of the emerging contexts. Theoretical Framework: A theoretical framework was used on the organizational structure of IT governance areas, focused on directing, analyzing and monitoring software development, differentiating the typical management activities designed by Juiz and Colomo-Palacios (2020). Method: The methodology adopted for this research comprises a qualitative-quantitative approach, using bibliometrics, bibliographic analysis and the application of a fractional authorship algorithm to identify the main authors to publish on the topic. Data collection was done using a set of search databases such as the Web of Science database and the Scopus database. Results and Discussion: The results obtained revealed the main authors identified in each of the databases searched, as well as the central themes of the searched themes, indicating the first appearance of each term and its main article. It is also possible to analyze the academic production related to each of these themes. Research Implications: The practical and theoretical implications of this research indicate fields of research that have become popular, bringing perspectives for future work, as well as fields that are being poorly explored in software development governance and management. Originality/Value: This study contributes to the area of ​​Information Technology management as the main themes studied in governance and management of software development formalize essential concepts for these fields of research and promote process improvement.

Leveraging Information Technologies for Organisational Learning and Knowledge Management: Enhancing Access and Educational Outcomes for Rural Students

PurposeThis study investigates the role of information technologies in enhancing organisational learning and knowledge management in South African rural universities, with the goal of improving access and educational outcomes for rural students. The research focuses on how digital tools can create more equitable learning environments and address the unique challenges faced by rural institutions. Study design/methodology/approachA scoping review of literature from 2000 to 2024 was conducted, employing the Diffusion of Innovation theory and Social Pedagogy Justice framework to analyse the impact of digital platforms on organisational learning and knowledge management in rural universities. The study examines how these tools can help bridge the gap between rural and urban students and address the challenges of limited resources and digital divides. FindingsThe study finds that information technologies can significantly improve organisational learning processes and knowledge management in rural universities by providing tools that promote inclusion and participation. Digital technologies, when thoughtfully implemented, can help reduce educational disparities by enhancing access to resources and supporting collaboration between students in urban and rural areas. The research suggests that a strategic approach to technology adoption, tailored to the local context, is key to achieving more equitable educational outcomes. Originality/valueThis research provides valuable insights for policymakers and educational leaders on how to leverage information technologies to advance social justice in education. By focusing on rural universities in South Africa, the study highlights the importance of addressing infrastructural and resource challenges while using digital tools to foster inclusion and equity. The findings offer practical strategies for enhancing the effectiveness of digital platforms in improving educational outcomes for traditionally underserved communities.

Empowering Education Through Teacher-Technology Collaboration

The emergence of information systems integrated with artificial intelligence (AI) technology has led to great changes in education. It provides strong support and guarantees for the education field in adapting to the transformation of the digital environment. As end users and managers of information system and technology, teachers' innovative leadership contributes to this rapid digitalization transformation in education. The current study highlights the leading role of teachers' innovative leadership in the teaching process involving the application of smart learning systems. In the smart learning environment, teachers who practice more innovative leadership improve the engagement of end user learners in collaborative activities and further improve campus organizational culture. This study further presents feasible measures for practicing innovative teacher leadership in class and conducting blended management for teacher–AI collaboration in a smart environment.

Information Technology Governance Using the COBIT 2019 Framework at PT Bank Pembangunan Daerah Papua

Effective and efficient information technology (IT) management is crucial for the banking industry, especially for PT Bank Pembangunan Daerah Papua (BPDP), which seeks to reinforce its role within the Papua region. Leveraging the COBIT 2019 framework, BPDP aims to enhance IT governance, addressing operational efficiency, information security, and regulatory compliance. This study highlights BPDP's strategic priorities, such as revenue growth, fostering innovation, and customer service excellence, which are essential for sustaining competitive advantage amidst regional geopolitical challenges. By identifying these key priorities, the research uncovers critical areas of improvement, including IT investment optimization, mitigation of regulatory and security risks, and solidifying IT's strategic role in driving business growth. To evaluate BPDP's IT governance maturity, this study applies COBIT 2019's ten design factors, from enterprise goals and risk profiles to IT-related issues, compliance needs, and technology adoption strategies. The findings underscore gaps in risk management, project lifecycle oversight, and resource allocation, offering actionable insights for governance improvement. Enhanced IT integration can support BPDP's larger objectives of sustainable growth and economic development within the region. Furthermore, the study demonstrates that a well-structured governance framework strengthens BPDP's operational efficiency, builds customer trust, and ensures alignment with regulatory standards and evolving technology landscapes. By adopting these governance recommendations, BPDP can achieve long-term success and secure its position as a prominent financial institution in Papua, thus reinforcing its commitment to regional economic growth and compliance with national regulatory standards.

How About Enhancing Organizational Security

Despite its importance, there is little research on how organizations perceive information security management. This study classified critical success factors in information security management at the organizational level. A performance model was designed to empirically test the validity of these factors. Data were collected through an online questionnaire from prominent information technology managers and specialists who worked in Saudi organizations and contributed to decision making about information security. The data were analyzed using structural equation modeling. The selected constructs—business alignment, top management support, information security awareness, and security controls—appeared to significantly influence information security management, with the balanced scorecard shown as an effective way of measuring performance.

The Influence of Accessibility, Design, and BUMDes Website Features on the Effectiveness of BUMDes Management in Sumberpucung District

Good management of Village-Owned Enterprises (BUMDes) is very important to support economic growth in the region. The BUMDes website of Sumberpucung District has been developed to support the effectiveness of BUMDes management there. This study aims to explore the influence of the existence of the website in terms of accessibility, interface design, and website features on the effectiveness of BUMDes management. Research data were obtained through literature studies and filling out questionnaires from 25 research samples. The research instruments used were tested through validity and reliability tests, and the data and regression models used were tested through classical assumption tests and hypothesis tests. The results of the study showed that accessibility, interface design, and website features had a significant positive effect on the effectiveness of BUMDes management in Sumberpucung District. The three variables also had a simultaneous effect on the effectiveness of BUMDes management. The results of this study are expected to be a consideration in the management of BUMDes in Sumberpucung District in the future and provide broader insights regarding the use of information technology and organizational management.

Review and prospects of information technologies management in agriculture

Review and prospects of information technologies management in agriculture

Using technology to support diabetes care in hospital: Guidelines from the Joint British Diabetes Societiesfor Inpatient Care (JBDS-IP) group and Diabetes Technology Network (DTN) UK.

This article summarises the Joint British Diabetes Societies for Inpatient Care (JBDS-IP) Group guidelines on the use of technology to support diabetes care in hospital. The guideline incorporates two main areas: (i) use of wearable technology devices to improve diabetes management in hospital (including continuous glucose monitoring and insulin pump therapy) and (ii) information technology. Although it is reasonable to extrapolate from the evidence available, that devices developed to enhance diabetes care outside hospital will show similar benefits, there are challenges posed within the inpatient setting in hospital. This guidance provides a pragmatic approach to supporting self-management in individuals using wearable technology admitted to hospital. Furthermore, it also aims to provide a best practice guide for using information technology to monitor diabetes care and communicate between health professionals.

The Information Technology Management of Educational Institution Administrators under the Jurisdiction of the Nakhon Ratchasima Primary Educational Service Area Office 4

Background and Aims: This research aims to study 1) the level of information technology management of educational institution administrators under the supervision of the Nakhon Ratchasima Primary Educational Service Area Office 4. 2) Compare the level of opinions of personnel regarding information technology management among school administrators under the Nakhon Ratchasima Primary Educational Service Area Office 4, classified by position. Size of the educational institution and length of service. 3) Study the information technology management methods of educational institution administrators under the Nakhon Ratchasima Primary Educational Service Area Office 4. Methodology: The research sample consisted of 327 administrators and teachers under the Nakhon Ratchasima Primary Educational Service Area Office 4, which were obtained from stratified random sampling. The research tools consisted of a 5-level rating scale questionnaire and a structured interview. Which has an IOC value between 0.80 - 1.00 and a confidence value of 0.73. Statistics used in data analysis include frequency, percentage, mean, standard deviation. T-test, F-test and pairwise difference test using Scheffe' method. Results: The results of the research found that: (1) information technology management of educational institution administrators under the Nakhon Ratchasima Primary Educational Service Area Office 4, overall, was at a high level. When considering each aspect separately It was found that information technology management in all aspects was at a high level. (2) Results of comparative analysis of information technology management of educational institution administrators under the Nakhon Ratchasima Primary Educational Service Area Office 4, both in overall terms, each aspect, and each item. It was found that when classified according to the location and size of the educational institution. There is a statistically significant difference at the .05 level, however, when classified by years of service not differences found. (3) Guidelines for information technology management by administrators of educational institutions under the Nakhon Ratchasima Primary Educational Service Area Office 4 found that educational institutions should support information and communication technology budgets for use in teaching and learning. Including coordinating with networks from communities, government organizations, and the private sector to participate in technology and communication support for education. Conclusion: The results of the study found that Information technology management by school administrators under the jurisdiction of the Nakhon Ratchasima Primary Educational Service Area Office 4 is overall at a high level. When considering each aspect separately It was found that information technology management in all aspects was also at a high level.

Using Principles of Good Governance by Educational Institution Administrators under the Jurisdiction of the Chaiyaphum Provincial Learning Promotion Office

Background and Aims: Effective public and social management Also known as good governance, it is an important guideline for organizing society which consists of the public sector. Private business sector and the public sector. The goal is to strengthen and increase the country's immunity. This research aims to: 1. study and compare the level of opinions of personnel on the application of good governance principles in the management of educational institutions by administrators under the Chaiyaphum Provincial Learning Promotion Office. Classified by educational level Position and work experience. And 2. survey the guidelines for developing educational institution administration according to the principles of good governance of educational institution administrators under the Chaiyaphum Provincial Learning Promotion Office. Methodology: The research sample consisted of 229 educational institution personnel under the Chaiyaphum Provincial Learning Promotion Office, which were obtained from stratified sampling. The research instrument consisted of a questionnaire with a 5-level rating scale, with an IOC value in the range of 0.80 – 1.00 and a reliability value of 0.91. Structured interviews were also conducted to collect data. Statistics used in data analysis include frequency, percentage, mean, and standard deviation, T-test, F-test and pairwise difference test using the Scheffé method. Results: The research results are summarized as follows (1) Using the principles of good governance by educational institution administrators Under the jurisdiction of the Chaiyaphum Provincial Learning Promotion Office. It was found that the overall level was at a high level. Especially the information technology management aspect is also at a high level. (2) Comparative analysis of the use of good governance principles by educational institution administrators under the jurisdiction of the Chaiyaphum Provincial Learning Promotion Office Classified by education level and work experience found that there was no difference. But when classified according to position and duty It was found that there was a statistically significant difference at the 0.05 level. (3) Guidelines for using the principles of good governance by educational institution administrators under the jurisdiction of the Chaiyaphum Provincial Learning Promotion Office It was found that the executives had established management guidelines that were accepted by the personnel. Adhere to the principles of correctness and goodness. Administer educational institutions according to criteria that can be verified. Provide opportunities for personnel to participate in educational institution development planning. and focus on the benefits that students will receive. By managing limited resources to provide maximum benefit to students. Conclusion: The research findings show that educational institution administrators under the Chaiyaphum Provincial Learning Promotion Office use good governance principles at a high level, particularly in information technology management. When comparing education level and work experience, no differences were found; however, significant differences emerged based on position and duty. Key guidelines for promoting good governance include establishing accepted management practices, maintaining integrity and transparency, involving personnel in planning, and prioritizing resource management to maximize student benefits.

The Influence of Quality Management Systems on the Success of Information Technology

Regarding the influence of quality management systems on the success of information technology (IT), it can be started by explaining the importance of quality in the development and implementation of IT systems. In the context of modern business, information technology plays a very important role in supporting operations, increasing efficiency, and providing competitive advantage. However, to ensure that IT systems truly support these goals, quality in every aspect of IT development and management must be maintained. This study aims to analyze the influence of quality management systems on the success of information technology. In an increasingly complex business environment, the quality of information technology is a determining factor in achieving organizational goals. An effective quality management system is expected to increase efficiency, reduce risk, and ensure that results are in accordance with predetermined specifications.

Research on Informatization and Intelligent Transformation of Financial Management in Financial Enterprises

This paper focuses on the financial management information and intelligent transformation of financial enterprises. Based on the analysis of the characteristics and challenges of financial management in financial enterprises, this paper expounds the application status of information technology and intelligent technology in financial management, and analyzes the driving factors of the transformation of information technology and intelligent financial management. At the same time, this paper focuses on the application of big data, artificial intelligence, blockchain and other key technologies in financial data processing, decision support, risk control, data security and other aspects. Finally, it puts forward the implementation path of financial management informatization and intelligent transformation, including top-level design, process optimization, talent training and so on.