Information-seeking Motives Research Articles

The Effects of Motivation, Creativity and Social Media Usage for Information Seeking on Product Innovation

Micro, Small, and Medium Enterprises (MSME) have important role to the national economy in Indonesia. In this regard, innovation is crucial because it is one of the major keys to develop the competitiveness of the MSME. Some previous studies indicate that there are various factors that influence innovation in the business organization. In this study, we try to investigate the effect of intrinsic motivation, creativity as well as social media usage for information seeking on product innovation among culinary MSME. We gathered 102 responses from the owner or managing staff of a culinary MSME through paper-based surveys. We delimit the location of the surveys, which is only in the area around the campuses in Depok district, Sleman, Yogyakarta because we argue that the MSMEs located in such area tend to be more innovative since their market niche are college students who are coming from the younger generation. The results of the hypothesis tests using PLS-SEM approach indicate that intrinsic motivation and creativity have positive and significant effect on product innovation. The same goes with social media usage for information seeking. Some implications are discussed in the later part of this article.

Motivation for Risk Information Seeking among Hospital Employees in the Context of COVID-19 Pandemic: An Organisational Perspective

The outbreak of novel infectious diseases like COVID-19 elicits widespread uncertainty and fear, prompting individuals to seek information from various media channels to protect themselves and their loved ones. However, the factors that motivate hospital employees, who serve as the frontliners in combating the COVID-19 pandemic, to seek COVID-19-related information are still far from understood. Guided by the Risk Information Seeking and Processing (RISP) model, this study aimed to examine the motivational factors that drive hospital employees' risk information-seeking behaviour within the Malaysian context. Through analysis of a proportionate stratified sample size of hospital employees (N=407), this study revealed that information needs, current knowledge, and organisational norms significantly influence hospital employees' intention to seek risk information. These findings contribute to the theoretical development of the RISP model by highlighting the importance of information needs as a prominent factor and underscoring the valuable role of organisational norms in shaping hospital employees' risk information-seeking behaviour within hospital settings. From a practical standpoint, our findings offer valuable insights that can inform communication strategies and enhance organisational support in healthcare environments, particularly in risk management. By considering our results, healthcare institutions can improve their preparedness for future pandemics and strengthen risk communication within Malaysia's healthcare system. Furthermore, this study extends the application of the RISP model and related work within the COVID-19 pandemic, providing pertinent knowledge on risk communication within the healthcare sector. Keywords: COVID-19, hospital employees, Risk Information Seeking and Processing Model, risk information seeking, pandemic preparedness.

Native advertising on mobile applications: using eye tracking to investigate the effects of advertising format, user motivation, and advertising disclosure on advertising effects

Although native advertising has become the primary advertising type in the mobile application context, few studies have focused on its influential factors. This study uses eye-tracking technology to examine the impacts of ad format, user motivation, and ad disclosure on advertising effects in the Chinese context. Respondents (N = 422) were recruited to participate in a 2 (ad format: statics vs. dynamics) × 2 (user motivation: information-seeking vs. entertainment-seeking) × 2 (ad disclosure: non-disclosed vs. disclosed) between-subjects experiment. The results showed that users with an entertainment-seeking motivation paid greater attention and showed less attitudinal responses to dynamic (vs. static) ads. While no differences were observed in attention duration and attitudinal responses to disclosed dynamic and static ads for users with an information-seeking motivation, these users perceived undisclosed dynamic (vs. static) ads as more intrusive. These findings extend the literature on native advertising to the Chinese mobile media context and offer practical implications for native advertising designs.

Women's Health Information-Seeking Experiences and Preferences for Health Communications on FDA-Regulated Products: A Qualitative Study in Urban Area.

A key part of any effort to ensure informed health care decision-making among the public is access to reliable and relevant health-related information. We conducted focus groups with women from three generations across the Baltimore-Washington metropolitan area to explore their information-seeking motivations, perceptions, challenges, and preferences regarding three FDA-regulated products: drugs, vaccines, and medical devices. The youngest generation discussed seeking health information for their children; the other two sought information for their own needs. All participants noted that finding health information appropriate to their reading level was a challenge, as was identifying reliable sources of information. All generations identified in-person and live interactions as their preferred method of communication and health care providers as their preferred source for information. All three generations recognized the usefulness of websites, and the two older generations acknowledged the advantages of brochures. Our findings suggest approaches the FDA could consider to improve communications: (a) supporting in-person and live health information interactions; (b) leveraging the agency's standing with the public to highlight it as a leading source of validated health information; (c) increasing the FDA website's visibility in internet searches and making its navigation easier; and (d) using multi-pronged approaches and media for various audiences.

Media Credibility and Re-use Intention for Information Seeking in Crisis: A Case of Cross-Platform Media Complementary Effect in Covid-19 Pandemic in Vietnam

The relationship among different media types is a long and exciting subject for researchers. It can not be denied that the rise of online media has contributed to the decline of traditional media consumption. Despite their conflict, traditional media can take full advantage of social media’s user base for their benefit. At one point in this relationship, the Covid-19 pandemic occurred as a massive event that changed the world beginning in 2020. In the new situation, people’s emotions, information seeking motivation, and intention change, ultimately affecting their choice of mediums to acquire information. The study found differences in people’s emotions, motivation, and medium’s re-use intention during the Covid-19 outbreaks and after they were controlled. Furthermore, the results illustrate that one medium’s re-use intention is affected by its credibility and other medium’s credibility and re-use intention. These impacts could signify the complementary effect in a multiplatform context.

Multifaceted information-seeking motives in children

From an early age, children need to gather information to learn about their environment. Deciding which knowledge to pursue can be difficult because information can serve several, sometimes competing, purposes. Here, we examine the developmental trajectories of such diverse information-seeking motives. Over five experiments involving 521 children (aged 4–12), we find that school-age children integrate three key factors into their information-seeking choices: whether information reduces uncertainty, is useful in directing action, and is likely to be positive. Choices that likely reveal positive information and are useful for action emerge as early as age 4, followed by choices that reduce uncertainty (at ~age 5). Our results suggest that motives related to usefulness and uncertainty reduction become stronger with age, while the tendency to seek positive news does not show a statistically significant change throughout development. This study reveals how the relative importance of diverging, sometimes conflicting, information-seeking motives emerges throughout development.

프라이빗 메시지 서비스의 이용 동기가 만족과 충성도에 미치는 영향 연구

This study is focused on 'Private Message Service', a monthly subscription service that allows users to receive and reply to messages sent by artists. This study extracted the motivation for using private message service(pseudo feeling of love, entertainment and rest, friendliness, star identification, information seeking, idol support, and reference group conformance desire) and examined how the motivation for using private message service affects satisfaction and loyalty. This study conducted a survey of 354 Chinese female K-Pop fans who had experiences using the private message service. It was found that entertainment and rest, friendliness, star identification, and information seeking motivation have positive effects on satisfaction, while psuedo feeling of love was found to have negative effects on satisfaction. Among the motivational factors for using private message service, entertainment and rest, friendliness, star identification, and information seeking motivation was found to have positive effects on loyalty. And satisfaction was found to have positive effects on loyalty. In addition, there is a complete mediating effect of satisfaction between entertainment and rest, friendliness, star identification, information-seeking motivation, respectively with loyalty. It is hoped that findings of this study would contribute to enhancing the quality of the private message services.

성인의 SNS 이용 동기가 디지털 시민행동 수준에 미치는 영향

In this study, examined the impact of adults' motivation to use SNS on their level of digital citizenship behavior and analyzed whether SNS usage time controls this influence relationship. To this end, a survey was conducted on 240 adults living in Korea who normally use SNS for a total of 30 days from April 1 to 30, 2023, and the results of the study statistically processed using the SPSS program based on the collected data were derived as follows. First, adults' motivation to use SNS had a significant effect on the level of digital citizenship behavior, play motivation had a negative effect, and information-seeking motivation had a positive effect. Second, SNS usage time did not mediating the relationship between SNS usage motivation and digital citizenship behavior level. Based on these research results, future cultural content policies and research implications centered on SNS argued.

Analisis Penggunaan Komik WEB Sebagai Media Berbagi Informasi

WEB comics largely known information aid media among millennials. The objective of this study is to seeks the usage of WEB comics as sharing information tool, especially about sex education for adolescents. Response from high school students will be required as necessary data for this research. Students will be asked questions relating to motives for seeking information, entertainment motives and motives for maintaining relationship, ongoing use and information sharing intentions. The collected data will be analyze using SPPS 23. The data that has been analyzed on continued use dependence (PBK=-1.412) has information seeking motives (MPI=-0.125), entertainment motives (MHN=0.636) and relationship maintenance motives (MPH=0.245) have a close relationship. Meanwhile, the intention to share information (NBI=-1.594) results in information seeking motives (MPI=-0.128), entertainment motives (MHN=0.644) and relationship maintenance motives (MPH=0.249). which is also closely related. It can be concluded that students have more entertainment motives and motives for maintaining relationships than as a search for information media on sustainable use and on the intention to share information.

Exploration of Barriers and Facilitators of Sexual Health Information-Seeking Behaviors Among Teenage Girls in Rasht

Background: Teenage girls who are passing through sensitive puberty time are among the vulnerable ones whose sexual health information needs have not received sufficient attention. The present article aimed to explore barriers and facilitators of sexual health information-seeking behaviors (SHISB) among teenage girls in Rasht in 2022. Methods: The present study was performed using a qualitative method based on conventional content analysis. The participants were selected by the maximum variation sampling method and included 15 teenage girls in the age range of 15-21 years old and 5 key adults, including mothers, teachers, and sexual health specialists. Data were collected by the semi-structured interview technique and then analyzed using Landman and Granheim’s approach. Results: According to the results of the present study, 7 main categories and 25 subcategories were extracted, including barriers, facilitators, motivations, and resources for seeking sexual health information. The main categories were individual barriers, family inappropriate performance, cyber threats, social inhibitors, facilitating elements of information seeking, information seeking motivation, and channels of sexual health literacy. Conclusion: In addition to clarifying the barriers and facilitators of seeking sexual health information among teenage girls, the findings also point to the necessity of providing educational situations to learn sexual health topics. Therefore, the present study suggests the necessity of family institution, health, and education cooperation, along with formulating community-oriented programs to support teenage girls’ information needs, changing the family and society’s point of view considering sexual health.

YouTube self-directed learning in the US and Taiwan: an application of the personal responsibility orientation model

PurposeTo facilitate the use of YouTube as an important global video portal for self-directed learning (SDL), it is important to understand YouTube users' distinctive learning experiences across cultures. This study examines factors influencing YouTube SDL based on the personal responsibility orientation (PRO) model. In addition, the two markets, US and Taiwan, were chosen to explore if national cultural differences affect YouTube users' SDL frequency and goals along with PRO variables.Design/methodology/approachA self-administered online survey of 372 college aged-YouTube users in the US and Taiwan was conducted to obtain the self-reported SDL behavior on YouTube and other demographic and video usage variable information.FindingsFrequent video sharing and information seeking motives likely facilitate general YouTube SDL, while initiating online video search leads to specific goal-oriented SDL such as problem-solving and skill-improvement. Although American students use YouTube more frequently for SDL than Taiwanese students, Taiwanese students use YouTube more for specific skill improvement.Social implicationsYouTube's social affordance enables YouTube users' informal and SDL across different national cultures and thus the role such social media play in encouraging lifelong learning needs further attention.Originality/valueThis study contributes to understanding how YouTube fosters the informal learning process through functions enabling YouTube users' self-directed information seeking, sharing and engaging with online videos with a cross-national comparison. This study is also expected to offer insights to promote the use of YouTube for SDL as a first cross-national study applying the PRO model in the context of YouTube SDL.

Searching for Answers: Information-Seeking by Young People At-Risk for Huntington's Disease.

Background:Health information-seeking is a coping strategy used globally by individuals with a personal or family history of a medical condition, including Huntington’s disease (HD).Objective:We sought to ascertain information-seeking practices of young people who grew up at-risk for HD.Methods: Participants ages 18–25 were recruited from HD support organizations. An online 96-item survey assessed information-seeking motivations and timing as well as information topics accessed, sources, and needs.Results:Fifty young adults (mean age 22.2 years) who grew up at-risk for HD responded. HD had been generally kept a secret (35.4%) or talked about but difficult to bring up (43.8%) in many families. Most (78.0%) became aware of HD in their family before age 15. Few (7.1%) received information resources at the time of disclosure. Most (68.1%) first sought information independently online, half within a week of disclosure. Respondents were motivated to understand the potential impact of HD on their personal lives and family members, obtain general information about the condition, and learn about treatments and research. Most sought information on clinical features and inheritance with > 80% interested in information on symptoms and personal risk and > 70% about having children.Conclusion:Limited information is provided to young people when first informed about HD in their families leading to independent, mostly online information-seeking. Information is used to build knowledge about HD to facilitate coping and life planning. Healthcare providers can direct young people to reliable resources and guide parents in talking with children to ensure that information needs are met.

Information needs during cancer care: Qualitative research with advanced cervical cancer patients in Brazil, China, Germany, and the US (496)

<b>Objectives:</b> Women diagnosed with persistent, recurrent, or metastatic cervical cancer (CC) seek information on their diagnosis, prognosis, & options for treatment. This study aimed to learn what information is valued & how it can best be delivered to these women during their cancer care journey. <b>Methods:</b> Semi-structured telephone interviews were conducted in 2021 among women with advanced CC (diagnosed within two years) in Brazil (BR), China (CH), Germany (GER), & the US. This research elicited voices representing diverse demographic and socioeconomic groups. Interviews focused on assessing rational & emotional drivers, barriers, & overall motivation for information seeking. Transcripts were coded using NVivo qualitative analysis software to identify key themes that emerged from the data within & across countries. <b>Results:</b> We interviewed 98 women (25 in BR, 25 in CH, 20 in GER, & 28 in the US). Overall, women's information seeking on CC was motivated by individualized questions about etiology, best treatment, expected side effects, & prognosis. For women in CH, GER, & US, the main motivation was to understand treatment options, while in BR, it was to understand the prognosis and possibility of a cure. Women seeking information found success stories and information on treatment effectiveness, new treatments, & diet/exercise to be most meaningful. Women were discouraged by failing to find what they sought or finding overwhelming, incomprehensible, conflicting, negative, or unreliable information. Across countries, most women reported some negative feelings around information seeking; the anticipation of negative information led 13 women to avoid information seeking entirely. Some women described a desire to "focus on healing" versus becoming "scared" or "depressed" by information on outcomes, including recurrence, metastasis, and survival rate. The majority of women were assisted by others in their information seeking, primarily family members. In GER, too much confusing/ opposing information was the most common struggle; in CH & BR, difficulty finding specific & reliable information was most common; within the US, too much negative information predominated. <b>Conclusions:</b> This research suggests that resources & messaging for women with CC should be <i>(')</i> easy for women to find; <i>(2)</i> emphasizing success stories; <i>(3)</i> interpretable & credible to patients; <i>(4)</i> engaging to family/friends who provide support in information seeking and treatment decisions; <i>(5)</i> individualized to women's type/stage of CC. In particular, there is an unmet need for straightforward information on survival/prognosis presented in this manner. When women's information needs are met, they can feel empowered, informed, confident, & hopeful despite their cancer diagnosis.

Online Opinion Expression about Women Serving as Judges among University Students in Egypt and Kuwait: An Integrative Study of the Spiral of Silence and Uses and Gratifications

This study integrates the Spiral of Silence and Uses and Gratifications theories to examine the willingness of university students to express on Twitter their opinions about a controversial issue, women serving as judges in Kuwait and Egypt. The analysis of a survey of 640 respondents showed that they used Twitter for information seeking, opinion formation, opinion reinforcement, and social utility in discussions, and for its democratizing capability. Democratization was the only motive to predict the expression of opinion online. When the Kuwaiti and Egyptian samples were analyzed separately, the democratization motive predicted opinion expression for the Kuwaiti students but not for the Egyptian students. Interaction effects between motivations and size of the respondent's social network on Twitter were found to predict the online expression of opinion. For example, the variable assessing the size of a respondent's social network interacted with information seeking motivation and also with opinion reinforcement to predict opinion expression online.

Co‐designing toolkits to improve post‐diagnostic support for people living with dementia, care partners and health and social care professionals (COGNISANCE)

AbstractBackgroundCOGNISANCE is an international research programme (Australia, UK, Canada, Netherlands, and Poland). In partnership with people living with dementia, informal care partners, health and social care professionals and key national and international dementia organisations and researchers, we have co‐designed online toolkits aiming to improve post‐diagnostic support for dementia.MethodsWe have worked closely with local working groups representing members from key audiences and a design and marketing agency to run a series of workshops in five countries. The workshops to date have focussed on the key messages, motivators for information seeking, experiences of dementia diagnosis and post diagnostic support, the purpose for toolkits and the tone and branding appropriate for the key audiences for a resource that focusses on the first twelve months post‐diagnosis.ResultsCo‐design workshops were successfully run concurrently in five partner countries. Each country’s research team and local working groups remained highly engaged throughout the process. Key motivators for the toolkits led to a focus on a practical and empathetic resource that was tailored to the individual. The toolkits will be a website that has three separate pathways, one for people recently diagnosed with dementia, one for care partners and one for health and social care professionals. These will function to support communicating the diagnosis, post‐diagnostic support and planning for the first year post diagnosis. The design and marketing agency have worked closely with research teams and local working groups throughout the co‐design process to interpret and build iteratively on each workshop outcome. From this we have successfully produced a generic website that can be tailored in different locations to the three key audiences.ConclusionIn the co‐design process, representative users identified the need for a practical, empathetic and individually‐tailored resource. The toolkit will be a website that has an individual planning tool for the first twelve months following a dementia diagnosis. We are continuing the co‐design process to develop a campaign. This will promote the key messages and toolkit, to plan for a life with dementia, ahead of user testing, implementation and evaluation.

Individual differences in information-seeking

Vast amounts of personalized information are now available to individuals. A vital research challenge is to establish how people decide what information they wish to obtain. Here, over five studies examining information-seeking in different domains we show that information-seeking is associated with three diverse motives. Specifically, we find that participants assess whether information is useful in directing action, how it will make them feel, and whether it relates to concepts they think of often. We demonstrate that participants integrate these assessments into a calculation of the value of information that explains information seeking or its avoidance. Different individuals assign different weights to these three factors when seeking information. Using a longitudinal approach, we find that the relative weights assigned to these information-seeking motives within an individual show stability over time, and are related to mental health as assessed using a battery of psychopathology questionnaires.

The Regulating Effect of Entrepreneurial Alertness on Maker's Online Social Motivation

To explore the regulating effect of entrepreneurial alertness on the motivation of makers to use online social network. It is found that high entrepreneurial alertness can improve the sensitivity of information seeking motivation and the perception and reaction speed of external environment changes, so as to adjust the team structure and development strategy more quickly, gain competitive advantage and succeed in financing entrepreneurial projects; with high entrepreneurial alertness, makers will treat emotional motivation factors more rationally and weaken the negative effects of personal emotional motivation on financing of entrepreneurial projects. At the same time, high entrepreneurial alertness will help makers to learn forward-looking knowledge and business, and promote entrepreneurial projects to obtain leading time and fruitful innovation.

A Motivational Cognitive Mechanism Model of Online Social Network Advertising Acceptance: The Role of Pre-purchase and Ongoing Information Seeking Motivations

Social media platforms such as social network sites (SNS) have become an essential part of users’ everyday activities. Users frequently engage in SNS to socialise and access information. The business model of several SNS firms is rooted in advertising. The challenge for SNS firms is to make sure that users accept SNS advertising. Based on uses and gratifications theory (UGT) and motivated reasoning theory (MRT), the current research offers a motivational cognitive mechanism model of SNS advertising acceptance. To assess the applicability of this model, the current research assesses how pre-purchase and ongoing information seeking motivations via cognitive processes influence users’ SNS banner ad click behaviour. To attest the offered theory and hypotheses, an offline survey using self-administered questionnaire was conducted with 240 SNS users living in Pakistan. Data supported the proposed model and indicated that pre-purchase and ongoing SNS information seeking motivations via cognitive processes influence users’ SNS banner ad click behaviour.

The motivations and uses of mainstream and social media during the COVID-19 pandemic in China: A structural equation modeling approach

Public health emergencies often prompt individuals to use a variety of communication channels for various needs. The COVID-19 pandemic imposed an extreme case of lockdown in China and limited many Chinese's activities to what they could do in their homes. Understanding the public's motivations to use both mainstream media and alternative media (e.g., social media) can help better serve the public during a public health emergency. Based on an online survey of 528 participants, conducted in China in April 2020, the present investigation revealed that the participants had stronger information-seeking and surveillance motivations to use mainstream media than alternative media. There were small, nonsignificant differences between other motivations to use mainstream media and social media (i.e., emotion management, expressive motivation, and social interaction/community motivation). Participants had stronger credibility-based attitudes toward mainstream media than toward alternative media. Among these motivations, the information-seeking motivations to use mainstream media and alternative media were the strongest predictor of their respective attitudes toward mainstream media and alternative media. Further results show that both types of media use can be predicted by other motivations (e.g., social interaction and emotion management), instead of their attitudes toward the media, and can be mindless and habitual.

Serendipity enhances user engagement and sociality perception: the combinatory effect of serendipitous movie suggestions and user motivations

ABSTRACT This study investigates how serendipitous suggestions enhance user engagement with and sociality perceptions of movie recommendation system (RS). We constructed a mock-up recommendation system that provided either serendipitous or personalised movie suggestions to users. Based on the uses and gratifications theory, entertainment and information-seeking motives were hypothesized to moderate the impact of serendipitous suggestions on users’ sociality perceptions of the system. Results from an experiment (N = 161) showed that even though available genres and the perceived recency and accuracy of suggested motives were kept constant across the conditions, the serendipitous suggestions scored higher on the reward dimension of user engagement than the personalized suggestions. Greater user engagement enhanced participants’ sociality perceptions of the system such as being helpful, friendly, and competent. User motives significantly moderated the effects of serendipitous suggestions; entertainment motives boosted the positive impact of serendipity on user engagement and sociality perception, whereas information-seeking motives mitigated its impact.