Variation In Quality Of Information Research Articles

Pengaruh Kemudahan Penggunaan, Kepercayaan Konsumen, Kualitas Tampilan Dan Kualitas Informasi Terhadap Keputusan Pembelian Scarlett Whitening Melalui Promosi Di Tiktok (Studi Kasus Mahasiswa/I FEB UM Metro)

This research is motivated by the high use of the internet in Indonesia, used by many peopleas a promising business opportunity. This can be seen from the many online stores that havesprung up on social media which are believed to be effective as a medium for promotingproducts, one of the social media currently widely used by the public is Tiktok. The purposeof this study was to determine the effect of ease of use, consumer trust, display quality andinformation quality on purchasing decisions. In this study, it was tested using multiple linearregression analysis calculations using the SPSS20 program. This type of research isquantitative research or verification research. Quantitative research is research that usesnumbers, and in this study there were 68 respondents. The data analysis technique used inthis research is multiple linear regression. The results showed that: 1) The ease of usevariable had a positive effect on purchasing decisions. 2) The variable of consumerconfidence has a positive effect on purchasing decisions. 3) The display quality variable hasa negative effect on purchasing decisions. 4) The information quality variable has a positiveeffect on purchasing decisions. 5) The variables of ease of use, consumer trust, quality of information has a positive effect on purchasing decisions, while the quality of display doesnot have a positive effect on purchasing decisions.

SEM - PLS in the WebQual 4.0 Method for Enhancing the Quality of Online Tutorial Learning Applications at Open Universities

Universitas Terbuka (UT, literally Open University) organizes distance learning through the Online Tutorial (Tuton) service. Tuton is an internet-based tutorial service that can be accessed via the site http://elearning.ut.ac.id by all UT students, including UPBJJ UT Denpasar students. Analysis of the quality of UPBJJ UT Denpasar student tutoring services has never been carried out before. Based on these problems, this research aims to analyze and measure the quality of Tuton application services using WebQual 4.0 dimensions, which are moderated by gender and age variables. This research uses a quantitative method approach to student satisfaction data from the UT UPBJJ Denpasar Management Study Program, who have used the Tuton application for more than three semesters. Data analysis techniques using the SEM–PLS method. Based on the results of the analysis, it was found that there was a positive influence between the usability variable, the service interaction quality variable, and the Information Quality variable on the user satisfaction variable. The gender moderating variable can act as pure moderation on the service interaction quality and Information Quality variables. Meanwhile, the age variable is a potential moderator of the three variables. From these results, it can be concluded that the service quality of the Tuton application shows a robust model on the Webqual Method indicators for user satisfaction variables, and this application is beneficial and in accordance with student needs. The learning support aspects still need to be improved, especially the speed of response time and the accuracy of the tutorial services provided by tutors.

Model Development Effect of Emotional Design and Human Performance on The Use of The Teman Bus Apps

Teman Bus was established by the Ministry of Transportation to improve the safety, security, and convenience of mobilization. Teman Bus services can be accessed through the Teman Bus application (Teman Bus Apps), which makes it easier for consumers to search for bus information. However, the design of the application is not good, this can impact on reducing consumer interest in continuing to use the application. The concept of emotional design and human performance has a significant relationship with consumer intention to use technology. The research purposes are to determine the effect of emotional design on consumer intention to use the Teman Bus Apps and the effect of human performance on consumer trust in using the Teman Bus Apps. The study method was based on an online survey questionnaire and completing tasks for students in Surabaya who have used the Teman Bus Apps. The present research results reveal that usability and information quality variables as a representation of the emotional design aspect had a significant effect on students’ intention to use the Teman Bus Apps, while the human performance aspect did not have a significant effect.

Mengukur Kualitas Aplikasi Berbasis Web Pada E-Tiket Kabupaten Sragen Menggunakan Metode Webqual 4.0

The research was conducted to analyze the quality of the web application on the Sragen Regency E-Ticket. The research object was conducted at the Communication and Informatics Office of Sragen Regency. Data was collected by distributing questionnaires and tested utilizing the Webqual 4.0 approach with a sample of 72. The independent variables used were usability, quality of information and quality of service interactions. The research data was processed using SPSS and the Blackbox Functional Testing method. The results of the research using the Blackbox Functional Testing method show that if there are several functions of the Sragen Regency E-Ticket website-based application it still cannot run as the website-based application is designed and the results of data processing utilizing the Webqual 4.0 approach show that the usability and information quality variables do not significantly affect satisfaction of all users, while the variable quality of service interaction has a significant effect on the satisfaction of all users.

Analysis of E-Marketing Strategy on Insurance Premium Sales of PT Mandiri AXA General Insurance

In the insurance industry, many insurance companies offer products through print and electronic media. Offers on electronic or online media, can help people to be able to choose products, consult and determine insurance products in real time and quickly. E-Marketing is very helpful for companies to be able to provide several choices of sales services, both through online business and offline business. Sales on E-Marketing strategies or internet-based services can make it easier for customers to be able to use services on a product. Sales through E-Marketing or through internet-based applications can make it easier for potential customers to be able to get information up to date, quickly and efficiently. The objectives of this study are 1) Analyzing the effect of Easy to Use variables on purchasing decisions; 2) Analyze the influence of Information Quality variables on purchasing decisions; 3) Analyze the effect of Trust variables on purchasing decisions; 4) Analyze the influence of E-Service Quality variables on purchasing decisions; 5) Analyze the influence of E-WOM variables on purchasing decisions; 6) Formulate managerial implications that can be applied to sellers in the management of E-Marketing marketing activities. This study uses Structural Equation Modeling (SEM) analysis with Partial Least Square (PLS) that underlies consumers in using the Website application. Respondents are customers who use purchases through internet-based applications / websites. The results showed that Information product, easy to use, e-service quality E-WOM and trust influence purchasing decisions. The priority managerial implications applied by AXA Insurance to improve purchasing decisions are on the development of the company's E-Marketing, both in terms of information product, easy to use, e-service quality E-WOM and trust. Keywords: Insurance, Information product, easy to use, e-service quality E-WOM, trust, Purchasing decision, SEM-PLS, Mandiri AXA

Quality Analysis of the Ahmad Dahlan University Digital Library Using the WebQual 4.0 and Importance Analysis Performance (IPA) Method.

Purpose: This paper is the result of research which aims to obtain results of measuring the quality of web services from the Library Unit at Ahmad Dahlan University, especially from the perceptions of student users in order to prepare recommendations for improving services. This paper is the result of research which aims to obtain results of measuring the quality of web services, especially from perceptions student users in order to prepare recommendations for improving service mediaDesign/methodology/approach: Based on sampling data collected using a questionnaire and calculated using statistics. The next step is to measure the WebQuel 4.0 method, the results of which are combined with the Importance Performance Analysis (IPA) method to determine recommendations.Findings/result: The research results show that each independent variable, namely the usability variable and the information quality variable, partially has a relationship or is correlated with the dependent variable, namely user satisfaction, while the interaction service quality variable partially has no relationship or is uncorrelated with the dependent variable. The results of simultaneous hypothesis testing show that the independent variable has an effect on the dependent variable so that the hypothesis can be simultaneously accepted. Based on the analysis using the IPA method, there are three things in Quadrant 1 (Top Priority) which are not in accordance with user expectations and need to be improved, namely "the DIGILIB UAD web is easy to learn", "the DIGILIB UAD web has an attractive appearance", "the DIGILIB UAD web has the function of library web type”.Originality/value/state of the art: Based on previous research and the results of previous digilib web development, the research produced a new assessment of the quality measures of web services at UPT Libraries, and made it the main alternative for developing service media in a better direction.

PENGARUH KEMUDAHAN DAN KUALITAS INFORMASI TERHADAP MINAT MAHASISWA DALAM PENGGUNAAN LAYANAN M-BANKING PADA BANK SYARIAH

Technological developments in this rapidly growing era of globalization can attract the interest of customers who are used as supporting facilities for activities of all levels of society. One of the information technology in Islamic banking is m-banking service which is the development of the two previous forms of innovation in Islamic banking, namely SMS banking and internet banking. If interest has arisen in the prospective customer, it is hoped that the prospective customer can decide to use m-banking services. The purpose of this study was to determine the level of influence of the ease and quality of information on interest in the use of mobile banking services at Islamic banks partially or simultaneously. This study uses quantitative methods, the data used are primary and secondary data. The data collection technique used the Slovin formula sampling technique with 93 respondents. Data analysis used multiple linear regression analysis and used validity test, reliability test, classical assumption test and hypothesis test. Data processing using SPSS Version 25.0 for windows. The results of this study can be concluded that partially the convenience variable has a significant effect on student interest in using m-banking services at Islamic banks with a t-count value of 4.058 > 1.986 t table (df=90) and a sig value of 0.000 <0.05. And the information quality variable has a significant effect on student interest in using m-banking services at Islamic banks with a t-count value of 4.570 > 1986 and a sig value of 0.000 <0.05. Furthermore, the simultaneous effect with the F test shows that the ease and quality of information have a significant effect on student interest in using m-banking services at Islamic banks with a calculated F value of 122.177 > 3.10. Based on the coefficient of determination test, it shows that the influence of interest on the ease and quality of information is 73.1%, the remaining 26.9% is explained by variables outside the variables studied.

The Influence of Application System Quality and Information Quality on the Satisfaction of JMO BPJS Ketenagakerjaan User Participants (Study on BPJS Ketenagakerjaan Participants at BPJS Ketenagakerjaan Situbondo Branch)

This study aims (1) to determine the effect of application system quality, information quality, and consumer trust partially influence participant satisfaction (2) to determine the effect of application system quality, information quality, and consumer trust simultaneously influence participant satisfaction (3) to find out between the quality of the application system, information quality, and consumer trust which has the most dominant influence on participant satisfaction. The method used is quantitative. The result of this research is multiple linear regression equation Y = 1.407E-16 + 0.183 X1 + 0.265 X2 + 0.432 X3 + e. Partially the Quality of the Application System shows the tcount value is greater than ttable (2.619) > (1.976) or sig α 0.010 <0.05, The Information Quality variable shows a tcount value that is greater than ttable (3. 562) > (1.976) or sig α 0.000 <0.05, and the Consumer Confidence Variable shows a tcount value that is greater than ttable (6.265) > (1.976) or sig α 0.000 <0.05. Simultaneously the F test obtained an Fcount value of 60,487 a value greater than Ftable, namely 2.67 or Fcount 60,487 > Ftable 2.67 with a probability of 0.000. The application system quality variable is 2,619, the information quality variable is 3,562, and consumer trust is 6,265. So these results indicate that the most dominant variable is the variable X3 Consumer confidence. R2 shows the magnitude of R2 is 0.554, this means that 55.4% of the participant satisfaction variable can be explained from the three variables Quality of Application Systems, Information Quality, and Consumer Trust. While the rest (100% -55.4% = 44.

Analisis kepuasan pemustaka terhadap kualitas layanan website perpustakaan di masa pandemi COVID-19

Introduction: Government policies in suppressing the spread of the COVID-19 pandemic creates a bigger challenge to provide better library services. Library websites become one important service in social distance. This study aims to find out the level of user satisfaction in the utilization of library websites during the COVID-19 pandemic. 
 Data Collecttion Methods: The paper used a quantitative approach with surveys. Questionnaires are managed based on webqual variables.
 Data analysis: The survey data analysis used descriptive statistics with mean value. The mean value is based on the interpretation guidelines.
 Results and discussion: Library web statements showed the highest score while library web appearance showed the lowest. The average score of user satisfaction on the utilization of library websites is at a satisfactory level. The highest score is 28,04 on the information quality variable. The lowest score of 18,76 on the usability quality variable and interaction quality showed a score of 23,74. 
 Conclusions: Based on the results of data analysis on the webqual variable, the level of user satisfaction in the utilization of library website during the COVID-19 pandemic is found in the satisfactory level.

Opinion Evolution with Information Quality of Public Person and Mass Acceptance Threshold.

Public persons are nodes with high attention to public events, and their opinions can directly affect the development on events. However, because of rationality, the followers' acceptance to the public persons' opinions will depend on the information trait on public persons' opinions and own comprehension. To study how different opinions of the public persons guide different followers, we build an opinion dynamics model, which would provide a theoretical method for public opinion management. Based on the classical bounded confidence model, we extract the information quality variables and individual trust threshold and introduce them to construct our two-stage opinion evolution model. And then in the simulation experiments, we analyze the different effects of opinion information quality, opinion release time, and frequency on public opinion by adjusting the different parameters. Finally, we added a case to compare real data, the data from classical model simulation and the data from improved model simulation to verify the effectiveness on our model. The research found that the more sufficient the argument and the more moderate the attitude, the more likely to guide the public opinion. If public person holds different opinions and different information quality, he should choose different time to present his opinion to achieve ideal guide effect. When public person holds neutral opinion and the information quality is relatively general, he/she can intervene in public opinion as soon as possible to control final public opinion; when public person holds extreme opinion and the information quality is relatively high, he/she can choose to express opinion after a certain period on public opinion evolution, which is conducive to improve the guidance effect on public opinion. The frequency of releasing opinions of public person consistently has a positive impact on the final public opinion.

The Effect of Usability, Information Quality, and Service Interaction on E-Loyalty Mediated by E-Satisfaction on Hallobumil Application Users

This research examines the effects of usability, information quality, and service interaction on e-loyalty mediated by e-satisfaction on Hallobumil application users. This study shows that usability, information quality, and service interaction on the Hallobumil application has a positive effect on user e-satisfaction. Meanwhile, usability and information quality variables don’t directly effect but have a positive effect mediated by e-satisfaction. The service interaction variable has an effect on e-loyalty both directly and mediated by e-satisfaction.
 Keywords: Usability, Information Quality, Service Interaction, E-Satisfaction, E-Loyalty.

Increasing the Information Quality of social media on the Political Involvement of Millennials Using Social Media

Political involvement, namely community activity in influencing the methods of preparing and implementing public policies, as well as participating in choosing government leaders. Social media is widely used as a place to engage in political activities. This study aims to examine the quality of social media information, social media reputation, trust, use of social media, and millennial political involvement. The instrument of this research is using a questionnaire created using a Google form that is distributed online. The respondents of this study are millennials. This study contributes to the inconsistency test between social media information quality variables and political involvement. The results of the study prove that there is an influence between the variables use of social media and political involvement. This study also concluded that most of the millennial generation use social media for 3 hours/day to seek information and communicate. Finally, this research can find that the use of social media affects political involvement.

Pengaruh Kualitas Sistem dan Kualitas Informasi Aplikasi Telemedicine Halodoc Terhadap Kepuasan Pengguna Pada Follower Akun Twitter @Halodocid

User satisfaction continues to be a top priority in terms of digital services and is a very important factor for the success of the services. Halodoc is a telemedicine with a mobile application platform whose users are increasing due to the need for information during the Covid-19 pandemic. Halodoc as a health application that has a function as a health information and consulting service in Indonesia is expected to provide good service to provide user satisfaction.In that regards, this study aims to examine the effect of system quality and information quality of Halodoc application on user satisfaction. This research was conducted based on the Information Systems Success model designed by DeLone and McLean by taking several dimensions of success or the required variables.The samples used in this study were followers of the Twitter account @HalodocID who used the Halodoc application as of 10 August 2021. Questionnaires were distributed on 19-30 August 2021.This study chose the multiple linear regression model as a data analysis method that passed five tests; those are the normality test, the linearity test, the multicollinearity test, the autocorrelation test, and the heteroscedasticity test.Prior to the five tests, all questionnaire data from respondents had been tested and declared valid and reliable.Hypothesis testing in this study was carried out by examining the effect of system quality and information quality variables on user satisfaction through simultaneous testing (F test) and partial testing (t test). The research result proves that system quality and information quality have a positive and significant effect on user satisfaction.

KETERKAITAN INFORMASI AKUNTANSI DAN DUKUNGAN MANAJEMEN PUNCAK TERHADAP KINERJA SISTEM INFORMASI AKUNTANSI

This study aims to determine the relationship between information technology development, the accounting information system user capabilities, top management support and information quality on the performance of accounting information systems (AIS) in the Jakarta hotel sector.
 This study examined 45 hotels in the Jakarta area by using a sample population of 100 employees with varied positions and divisions in the hotel business. The research method in this thesis is descriptive statistical analysis, data quality test, classic assumption test, and hypothesis testing. The type of data used is primary data. The independent variables in this study are information technology development, the accounting information system user capabilities, top management support and information quality. The dependent variable is the performance of accounting information systems (AIS).
 The results of this study prove that the development of information technology has a significant effect on the performance of accounting information systems, the variable ability of accounting information system users does not significantly influence the performance of accounting information systems, top management support variables significantly influence the performance of accounting information systems and information quality variables significantly influence the performance of accounting information systems (AIS).

System Quality dan Information Quality terhadap Kinerja Pegawai melalui User Satisfaction menggunakan SIPD di Dinas Ketahanan Pangan dan Pertanian Kota Madiun

The Regional Government Information System (SIPD in Bahasa) is a management information system that is used to administer, document, and process regional development data into information. It serves to make decisions, and policies and build a unified database. The data is integrated from district/city, provincial and national levels. This study uses path analysis with a total sample of 43 employees. In the research, the coefficient value of the System Quality variable on User Satisfaction has a direct effect of 0.414. The Information Quality variable on User Satisfaction has a direct effect of 0.352. The System Quality variable on Employee Performance has a direct influence of 0.229. The variable Information Quality on Employee Performance has a direct effect of 0.449. Furthermore, the influence of System Quality on Employee Performance through User Satisfaction has an indirect effect of 0.186 with a total amount of 0.415. The influence of Information Quality on Employee Performance through User Satisfaction has an indirect effect of 0.158 with a total amount of 0.610.

Analisa kualitas informasi, kualitas teknikal & fungsional, kualitas keamanan, kemudahan penggunaan mobile aplikasi Gojek terhadap kegunaan, kepuasan dan loyalitas pengguna

The Gojek Mobile application is one application that is widely used by the wider community. In recent years, Gojek has developed very rapidly and is able to beat conventional transportation modes because it is more practical and has many service features offered by the applicator. This study aims to analyze and determine the extent to which the ease of use, information quality, security quality and technical & functional quality of the Gojek application are perceived as useful for users and have implications for user satisfaction and loyalty. The approach used in this study is included in the type of explanatory research, namely research whose explanation uses hypothesis testing in which the causal relationship between variables is explained. The respondents of this study were 100 students from various universities in the city of Semarang. The data collection technique in this study used a questionnaire instrument where the variables were measured using a five-scale Likert scale, where the data was processed using SmartPLS 3.0. From the model test, the test results show that of the 7 hypotheses, five hypotheses are accepted because they have a significant effect and two are rejected because they are not significant, the data is said to be significant if it has t < 0.05. customer satisfaction variable has a significant effect on loyalty variable with P Values ​​= 0.000, information quality variable also has a significant effect on perceived usefullness variable with P values ​​= 0.001, perceived easy of use variable affects customer satisfaction variable with P Values ​​= 0.000 , the perceived easy of use variable has an effect on the perceived usefullness variable with P Values ​​= 0.009, the perceived usefullness variable affects the Customer satisfaction variable with the P Values ​​= 0.023, the security quality variable has no effect on the perceived usefullness variable with the P Values ​​= 0.085, the technical variable & functional quality has no effect on the perceived usefullness variable with P Values ​​= 0.813.

Pengaruh Media Sosial terhadap Minat Berkunjung Kembali Wisatawan Lokal di Masa Pandemi ke Daya Tarik Wisata Khusus Kintamani Bali

Bali undoubtedly faces the most severe impacts from the COVID-19 pandemic. As the new normal era comes, the Balinese starts visiting some tourist destinations. Social media postings about tourists' visit enjoying Kintamani's panorama have attracted other tourists to travel on the weekend or on the vacation. This research objective were to find out the role of social media in promoting tourist attractions in Kintamani, Bangli regency, Bali; and to investigate impacts of social media to revisit Kintamani. This research utilized quantitative approach of multiple regression analyses. Result of this research showed that the social media were found to be effective in triggering interest of visitation during COVID-19 pandemic. In addition, easiness, trust, and information quality variables simultanously cause positive impacts and significantly (53.9%) impacts on interest to revisit Kintamani. This research contributed to the businessmen in utilizing social media to promote and sell their tourism products during the pandemic era.

Evaluasi Kualitas Website Menggunakan Webqual 4.0 (Studi Kasus: Sistem Informasi Kebencanaan Kabupaten Boyolali)

This study aimed to measure the quality of the Disaster Mitigation Information System (Sikabi) belonging to the Regional Disaster Management Authority of Boyolali Regency. Quality tests are carried out to determine the quality and functionality of the system that functions optimally and can display accurate, easily accessible, and useful information for disaster mitigation in the region. The results of the study are useful for providing feedback to information system developers regarding the quality of the website usability aspect, the quality of the information presented, and the quality of the interactions provided as well as the user satisfaction at accessing the Disaster Information System website. This study uses the Webqual 4.0 method which has 4 assessment variables, namely in terms of usability (information quality), interaction service (interaction quality), and user satisfaction while accessing the website (overall impression). From the research results, the information quality variable has a sig value. 0,000 <0,05 which indicates that there is an influence of information quality on user satisfaction in using the Sikabi website. Therefore, we recommend improving the quality of the information displayed on the Sikabi website page.

THE EFFECT OF INFORMATION QUALITY, SOCIAL PSYCHOLOGICAL DISTANCE, SENSE OF POWER & TRUST ON CUSTOMER PURCHASE INTENTION TOKOPEDIA CONSUMERS IN NUSA TENGGARA BARAT

In the situation of the COVID-19 pandemic which lasted for approximately 1.5 years, it has slightly changed the activity or order in life in society, one of which is in the world of shopping. This change in activity can be seen through the increasing use of e-commerce in shopping to meet daily needs. Therefore, companies must compete with each other to attract consumers' hearts so that the services provided can continue to be used. Efforts to use ecommerce by the community have triggered an increase in people's buying interest online, not least what happened at Tokopedia. This increase in people's buying interest can also be seen by the increase in public visits to the company's website in the e-commerce industry and the increase in sales which is also directly proportional to the increase in purchases. The purpose of this study was to determine the effect of the quality of information available on the Tokopedia platform, social psychological distance, and consumer trust on the purchase intention of Tokopedia consumers. In addition, this study also aims to examine the effect of the moderating role of the sense of power that Tokopedia consumers have in providing information to foster a sense of trust among other consumers. The phenomena that occurred in this study were analyzed using quantitative methods. Researchers do not have the authority to intervene in the data with individual units of analysis and the time the study was carried out in a cross-section. The population chosen to be respondents in this study is the people of the city of Nusa Tenggara Barat. In order to obtain data, the author will distribute a questionnaire in the form of a google form to 450 respondents. The data was obtained in the form of an ordinal scale (Likert), processed, and analyzed using the Partial Least Square-Structural Equation Modeling (PLS-SEM) technique through the SmartPLS 3 software. The results of the study show that the information quality variable has a positive effect on social psychological distance, information quality (IQ) has a positive effect on trust, social psychological distance has a positive effect on trust, social psychological distance has a positive effect on mediating the relationship between information quality and trust, trust has a positive effect on the purchase. intention and sense of power have a positive effect on moderating the relationship between information quality and trust. The author hopes that through this research Tokopedia can pay attention to the quality of the information in its application to increase user confidence in using Tokopedia. In addition, Tokopedia can choose content creators who are able to be close to the community so that more people use the application.

Hubungan kualitas informasi repositori ilmiah nasional dengan tingkat kepuasan di Lembaga Ilmu Pengetahuan Indonesia Bandung

Introduction. The development in the field of information technology is growing rapidly from time to time. Digital-based repositories are a form of the use of information technology. Therefore, this study focuses on knowing the extent to which an information source such as a repository has a quality system that is able to produce quality information so as to provide satisfaction to its users.
 Research methods. This study used a correlational study method with a quantitative approach. The population were users of the National Scientific Repository, namely LIPI researchers in the Bandung area.
 Data Analysis. This study used a descriptive and inferential statistical analysis using the Spearman Rank test with SPSS application.
 Analysis Data. The results showed that the information quality variable has a significant relationship with the level of user satisfaction of the National Scientific Repository.
 Results and Discussion. The results of the study provide an illustration that the information quality variable has a significant relationship with the level of user satisfaction of the National Scientific Repository.
 Conclusions and Suggestions. This study shows that the system of National Scientific Repository is able to provide quality to the information provided, that having an impact on the level of satisfaction of the users of National Scientific Repository itself. Information quality should consider several dimensions such as time, content and format.