Quality Of Information Management Research Articles

Addressing Information Consumer Experience through a User-Centered Information Management System in a Chilean University

Prior research on the successful design and construction of data visualization systems or information management systems has not fully taken into account the holistic experience of employees working with information within the organization but has centered on specific aspects, such as user experience or data quality, attempting to go against information management quality, as those approaches can significantly influence users’ perceptions and their motivation to effectively use such tools for decision making. This study addresses the information consumer experience (ICX) in a Chilean Higher Education institution through the design and implementation of an user-centric centralized information management system. This system was created using an adapted design thinking methodology with an ICX perspective to identify and integrate the information consumers’ demands and other factors correlated with ICX into the system’s design. The proposed system is a technological extension of an information resource validation process that involves senior data analysts from the Analytics Department and external data analysts from other departments across the organization. This process helps to address data quality and information management quality (IMQ) problems of the organization, representing a centralized data source for all information consumers into the organization, offering consistent, accessible, and good quality data to address daily work and enhance information consumers experience, and managerial work.

Quality of Information Management in The Opinion of Managers and Staff of The Organization

Quality of Information Management in The Opinion of Managers and Staff of The Organization

The effects ofCOVID‐19 on information management in remote and hybrid work environments

AbstractThis empirical research examines the effects of the COVID‐19 pandemic on information management (IM) in remote or hybrid work. We present an in‐depth statistical analysis of 716 responses to questionnaires received from employees and managers of four Israeli government ministries. The participants were asked to report characteristics such as accessibility, retrieval speed, ease of locating, and relevance of information, in order to assess the quality of organizational IM before and during COVID‐19. The findings reveal that IM quality was maintained even when organizations were forced to quickly adapt to working remotely during the pandemic. Regardless of work location, differences in perception of IM were found among organizations of different sizes: large, medium, and small. The majority of respondents who reported not using IM systems (IMS) before COVID‐19 also stated that even after the pandemic's onset, they still did not use them. A lower frequency of IMS use has been associated with a decline in IM quality. Given the far‐reaching changes in IM induced by the pandemic, many of which have the potential to be long‐lasting, these findings serve as an opening for valuable future research.

Turnover Intention And Associated Factors Among Health Information Technology Professionals Working In Public Health Institution, South Gondar Zone, Northwest Ethiopia

Background Place of work turnover is critical to health information technology professionals (HIT) and health information systems as it indications dropping skilled and competent health information professionals. However, the progress of surviving plans requests a strong acceptance of the place of work variables that either inspire health information staff to persist active or principal them to dispensation their recent working organization. Objective This study was deliberate to measure intention to leave and associated factors among health information technology professionals working in south Gondar zone public health institution, Amhara Region, Ethiopia Methods A cross-sectional study was carried out among 122 health information technology professionals. Data were collected using structured pre-tested self-administered questionnaires from September 1 to October 1/2020. The collected data were entered into Epi-info Version 7 and exported to SPSS version 20 software for analysis. Bivariate and multivariable logistic regression was employed to detect influences associated with dependent and independent variables. Odds ratio (OR), with 95% CI and p< 0.05 were computed to determine the level of significance. Results Based on the operational definition the total score of intent to leave health information technology professionals from the organization was 64.8% [95% CI: 56.6-72.9]. Among the applicant variables for multivariable analysis 3 variables like the marital status of the respondents [OR: 0.49(0.231-1.042)p:value 0.000], performance appraisal of the respondents [OR: 7.0(2.66-18.45) p:value 0.000] and recognition of the respondents [OR: .447(.783-3.513) p:value 0.002] had to have a significant association with intention to leave and performance appraisal of the respondents were significantly associated 8.29 times [AOR: 8.29(3.002-22.889)p:value 0.001] to leave of the respondents from the working organization. Conclusion and recommendation The magnitude of health information professionals’ intention to leave was found to be high, which can extremely affect the coverage and quality of information management and the use of information for decisions in the zone. Health care policy-makers and hospital managers need to develop and institutionalize evidence-based retention strategies taking into consideration the predictors of health information professionals’ intention to leave.

A Research Instrument for the Measurement of Information Management and Technology Maturity in the UK National Health Service

The IMAGINE programme within the UK's National Health Service (NHS) was designed to raise the quality of information management and technology (IM&T) strategic thinking amongst participating units in what was the Trent Health Region. The national Facilitated Approach to Information Management (FAIM) initiative followed, with the intention of guiding the management team of individual NHS units in their development of their IM&T strategy. Each of these initiatives called for a means of measuring the maturity at unit level of both the IM&T endeavour and the extent of the strategic alignment between the business and IM&T strategies. This paper describes a research instrument that was developed in IMAGINE and used in FAIM to determine a unit's maturity in IM&T and IM&T strategic thinking. The research instrument is presented, together with a typical response document that summarises a unit's IM&T maturity.