Influence Of Critical Success Factors Research Articles

Paving the way to successful six sigma implementation: investigating critical success factors as precursors: an empirical study

PurposeNumerous attempts at installing six sigma (SS) have faced challenges and fallen short of the desired success. Thus, it becomes vital to identify the critical factors and characteristics that play a pivotal role in achieving successful adoption. In this study the research has aimed to highlight that a considerable number of corporate SS initiatives, around 60%, fail primarily due to the improper incorporation of essential elements and flawed assumptions.Design/methodology/approachTo validate the influence of critical success factors (CSFs) on SS accomplishment, the study employed a research design combining exploratory and mixed-methods approaches. A Likert-scale questionnaire was utilized, and a simple random sampling method was employed to gather data. Out of the 2,325 potential participants approached, 573 responses were received, primarily from Germany, the United Kingdom and Sweden. The analysis focused on 260 completed questionnaires and statistical methods including structural equation modeling (SEM), exploratory factor analysis (EFA) and Confirmatory Factor Analysis (CFA) were utilized for data analysis.FindingsThe study acknowledged four essential components of CSFs that are imperative for sustaining the success of SS: (1) Competence of belt System employees; (2) Project management skills; (3) Organizational economic capability and (4) Leadership commitment and engagement. These factors were identified as significant contributors to the maintenance of SS’s success.Practical implicationsThe practical implications of this research imply that institutions, practitioners, and researchers can utilize the four identified factors to foster the sustainable deployment of SS initiatives. By incorporating these factors, organizations can enhance the effectiveness and longevity of their SS practices.Originality/valueThe investigation's originality lies in its contribution to assessing CSFs in SS deployment within the European automobile industry, utilizing a mixed-methods research design supplemented by descriptive statistics.

Geospatial Information Technology Systems And Revenue Collection: The Case of Ilala City Council And Kinondoni Municipal Council

This study investigated the influence of critical success factors in boosting the performance of geospatial information technology systems (GITSs) in local government authorities. Data for was collected using a questionnaire involving business centres. Analysis was done using inferential statistics to analyse both primary and secondary data. The study employed a quantitative analysis approach, which was supported by two related concepts of diffusion of innovation and institutional theories: the technological, organizational, and environmental framework, and the technology acceptance model. The model was used to describe user perceptions, and actual geospatial information technology systems utilization, to acquire the perceptions of local government authorities, users and business license taxpayers. The study results revealed that technological, organizational and individual support are significant factors for enhancing geospatial information technology systems performance in local government authorities revenue collection, but their ranking is in the order T,O,P,S,E,I. The significance of this study is that it provides a credible approach, based on sound principles, for determining the most important factors that influence the performance of the applications of geospatial information technology systems within local government authorities.

The Influence of Critical Success Factors of Innovative Insurance Product Development Concept Test towards Purchase Intention: An Empirical Study of Millennials and Generation Z as Target Market in Indonesia

The insurance industry faces numerous challenges, including intensifying competition, shifting customer expectations, and disruptive technological advancements. To navigate these challenges successfully, insurance companies must embrace innovation in product development. This approach enables them to meet the evolving needs of customers, adapt to market changes, and deliver greater value to their clientele. In Indonesia specifically, insurance companies face the considerable challenge of low insurance penetration, which has remained stagnant over the past five years from 2017 to 2021 (AAJI, 2022). Furthermore, insurance literacy and inclusion levels are alarmingly low, standing at only 19.40% and 13.15%, respectively, significantly below the Indonesian averages of 38.03% and 76.19% (OJK, 2019). Considering these challenges, PT Delta Echo Lima Insurance (placebo name and hereinafter named “DELI”) aims to address these issues by developing innovative, customer-centric insurance products and aspires to launch a ground-breaking insurance concept in Indonesia targeting Millennials and Generation Z. This research focuses on analyzing the characteristics of the target market and examining the correlation between critical success factors as key dimensions of the concept test for innovative insurance products and their influence on perceived innovation, perceived value, perceived price, and purchase intention. Additionally, an overall relationship model is established to provide a comprehensive understanding of the interconnections between these variables. To gather data, a quantitative approach was employed, utilizing questionnaires as the primary research instrument. The aim was to collect responses from two distinct groups of participants: Millennials and Generation Z. The collected data was then processed using the SmartPLS 3.0 software application, enabling the application of Partial Least Square Structural Equation Modelling (PLS SEM) analysis to derive insights and draw conclusions. This research provides valuable insights into the influence of critical success factors of innovative insurance product development concept tests on various aspects, including perceived innovation, perceived value, perceived price, and purchase intention among Millennials and Generation Z. The findings shed light on the unique characteristics of these target markets and highlight the significance of perceived value in driving customers' purchase intentions. By understanding these dynamics, insurance companies like PT DELI can better tailor their product development strategies to effectively cater to the needs and preferences of Millennials and Generation Z while addressing the challenges and opportunities within the Indonesian insurance industry.

The Influence of Critical Success Factors of Innovative Insurance Product Development Concept Test towards Purchase Intention: An Empirical Study of Millennials and Generation Z as Target Market in Indonesia

The Influence of Critical Success Factors of Innovative Insurance Product Development Concept Test towards Purchase Intention: An Empirical Study of Millennials and Generation Z as Target Market in Indonesia

Influence of Critical Success Factors (CSFs) of Housing Co-Operative on Housing Provision in Ogun State, Nigeria

Influence of Critical Success Factors (CSFs) of Housing Co-Operative on Housing Provision in Ogun State, Nigeria

Critical Success Factors and Performance of NGO Education Projects in Rwanda: A Case of USAID Soma-Umenye, Early Grade Reading Project

The general objective of this study was to establish the influence of critical success factors on the project performance of a non-governmental organization’s education project in Rwanda USAID’s Soma-Umenye project. This study was carried out using qualitative and quantitative methods because combining both methods provided the necessary triangulation. It has been noted that many projects end up failing in most cases. This issue of poor performance of projects is not a new phenomenon. More often than not, this frustrated project proponent like the stakeholders and their beneficiaries. The literature review does not reflect the relationship between key critical success factors and project performance; this research aims to fill this gap because it is critical for project practitioners to understand the degree of relationships between critical success factors and project performance in order to focus on the right factors at the right time to achieve the desired project success. The study used a sample of 96 respondents from the target population of 2,278 USAID Soma-Umenye employees and clients. SPSS was used to analyze the data, which was then presented in the form of tables and other graphic presentations of frequencies, means, deviations, correlations, and regressions. A strong positive relationship between management support and project performance was discovered, with a correlation coefficient of.850**. Second, a positive relationship between project planning and project performance was observed with a correlation coefficient of.540**; however, a negative relationship between trained personnel and project performance was observed with a correlation coefficient of -.389**. Similarly, the study found that effective communication is positively related to project performance, with a correlation coefficient of.294**, and that all findings are statistically significant because the Sig. (2-tailed) p-value obtained was less than 0.01. The study findings concluded that critical success factors such as management support, project planning, trained personnel, and effective communication have a significant impact on project performance, as evidenced by the strong correlation between the two variables. The research recommended that staff should be trained in the technical aspects of the projects they are working on in order to ensure the sustainability of the NGO's project performance. Keywords: Critical success factors, Management support, Project performance, Project planning, Training

Critical success factors for the innovativeness of the electronic industry: An analysis in developed and developing countries

The purpose of this study is to investigate the influence of critical success factors (CSFs) on the innovativeness of the electronic industry. We propose a novel conceptual model. To validate the model, we used structural equation modelling. Data were collected in a survey with 261 responses from companies in Brazil, Canada and the USA. A multigroup analysis was carried out. The results for the whole sample show that all the CSF investigated have a positive and significant influence at 1% on innovativeness, with the greatest influence obtained by the construct innovative culture and strategy, followed by research and development infrastructure, management knowledge and the innovative environment. The originality lies (1) in a proposition of a novel theoretical model that investigates both the individual effect and joint action of the constructs related to CSF, in a broader set of CSF; (2) in a deeper analysis of the relationship between innovativeness with the innovation performance of organizations in the electronic industry; (3) in a different dimension of analysis comparison considering three different innovation systems; and (4) in a managerial contribution by encouraging the construction of an organizational culture that has as its values the constant search for innovation and for encouraging the creation of innovative solutions.

The Influence of Critical Success Factors (CSF) Of Entrepreneurial Practices on Business Performance among Entrepreneurs in The Petaling District Mosques, Selangor

The Influence of Critical Success Factors (CSF) Of Entrepreneurial Practices on Business Performance among Entrepreneurs in The Petaling District Mosques, Selangor

Road Learnings: Evolution of Public-private Partnerships in the Indian Highway Sector

Three decades of public-private partnerships (PPPs) have witnessed significant evolution in policies and practices. However, the critical success factors for PPPs influence their early and late stages differently. Natural experiments provide one of the best settings to identify these differences. This paper exploits one such instance in the context of road project up gradations in India.The fundamentals established by the first road PPP project in India were completely revamped during the re-conceptualization of the project twenty-five years later. Comparing and contrasting the two projects provided evidence of the differences in the influence of critical success factors at the two stages. At the institutional level, the findings reflect an evolution in motivations, maturity in regulatory frameworks, and changes in performance perceptions. Significant differences between the PPP models deployed in the two stages were also found. The government’s willingness to take greater financial and economic risks were found to drive these changes. Upon comparison with the existing literature, this conclusion is indicative of different drivers of change in business models across emerging economies.

INFLUENCE OF CRITICAL SUCCESS FACTORS ON SUPPLY CHAIN PERFORMANCE OF COUNTY GOVERNMENTS IN KENYA

Purpose: The purpose of the study was to examine influence of critical success factors on performance of county governments in Kenya with an aim of making recommendations on proper use.Methodology: The study employed a descriptive research design, targeting 163 procurement officers in the 5 of 13 county governments in Kenya which had a budget allocation of above Kshs 8 Billion according to FY 2017/2018 budgetary allocation by the National Treasury, the five were chosen because of their close proximity to Nairobi. The researcher preferred this method because it allows an in-depth study of the subject. Data was collected using self-administered questionnaires. Structured questionnaire was used to collect data. Data was analyzed using descriptive and inferential statistics. Quantitative data was analyzed using multiple regression analysisResults: The independent variables reported R value of .846 indicating that there is perfect relationship between dependent variable and independent variables. R square value of 0.716 which means that 71.6% of the corresponding variation in supply chain performance of the county governments can be explained or predicted by (quality index management, asset utilization management, schedule management and cost metrics management) which indicated that the model fitted the study data. The results of regression analysis revealed that there was a significant positive relationship between dependent variable and independent variable at (β = 1.240), p=0.00 <0.05).Conclusion: The study therefore establishes that; quality index management, asset utilization management, schedule management and cost metrics management influence supply chain performance of county governments.Policy recommendation: The study recommends that procurement officers should ensure that they strictly follow operational procedures to ensure that projects undertaken are of the right quality, in the right quantity, at the right time, to the right place from the right source. This will aim at satisfaction of customers in terms of cost, quality, and timeliness of the delivered product or service, minimizing administrative operating costs.

INFLUENCE OF CRITICAL SUCCESS FACTORS ON SUPPLY CHAIN PERFORMANCE OF COUNTY GOVERNMENTS IN KENYA

Purpose: The purpose of the study was to examine influence of critical success factors on performance of county governments in Kenya with an aim of making recommendations on proper use.Methodology: The study employed a descriptive research design, targeting 163 procurement officers in the 5 of 13 county governments in Kenya which had a budget allocation of above Kshs 8 Billion according to FY 2017/2018 budgetary allocation by the National Treasury, the five were chosen because of their close proximity to Nairobi. The researcher preferred this method because it allows an in-depth study of the subject. Data was collected using self-administered questionnaires. Structured questionnaire was used to collect data. Data was analyzed using descriptive and inferential statistics. Quantitative data was analyzed using multiple regression analysisResults: The independent variables reported R value of .846 indicating that there is perfect relationship between dependent variable and independent variables. R square value of 0.716 which means that 71.6% of the corresponding variation in supply chain performance of the county governments can be explained or predicted by (quality index management, asset utilization management, schedule management and cost metrics management) which indicated that the model fitted the study data. The results of regression analysis revealed that there was a significant positive relationship between dependent variable and independent variable at (β = 1.240), p=0.00 <0.05).Conclusion: The study therefore establishes that; quality index management, asset utilization management, schedule management and cost metrics management influence supply chain performance of county governments.Policy recommendation: The study recommends that procurement officers should ensure that they strictly follow operational procedures to ensure that projects undertaken are of the right quality, in the right quantity, at the right time, to the right place from the right source. This will aim at satisfaction of customers in terms of cost, quality, and timeliness of the delivered product or service, minimizing administrative operating costs.

Influence of Critical Success Factors (CSFs) Adoption on the Customer Satisfaction among Small- and Medium-Sized Hotels (SMHs) in Malaysia

Influence of Critical Success Factors (CSFs) Adoption on the Customer Satisfaction among Small- and Medium-Sized Hotels (SMHs) in Malaysia

The Influence of Critical Success Factors on B2B Sales Performance and the Mediating Role of Social Intelligence

In this study; the characteristics of sales representatives related to their sales performance such as learning orientation, customer orientation, intrinsic motivation, hardworking and technical expertise were defined as “Critical Success Factors in Selling” and the mediating role of social intelligence between these and sales performance were investigated. Data collected from 376 sales representatives from 125 different companies showed that social intelligence has strong influence over sales performance and plays a mediating role between critical success factors in selling and sales performance.

The Influence of Critical Success Factors on Value for Money Viability Analysis in Public–Private Partnership Projects

Governments are increasingly entering partnerships with the private sector through the public–private partnership (PPP) model for the development of public projects. Value for money analysis is used to assess the viability of these ventures. This research aims to investigate the contribution of the PPP critical success factors to value for money viability analysis. Relevant data were collected through a questionnaire to establish the PPP critical success factors and value for money success criteria. Data were collected from 92 participants. The data obtained were analyzed using mean score, t-test, and regression analysis. The research found that government guarantees, macroeconomic conditions, shared authority between the public and private sectors, social support, and transparent procurement process contributed positively to value for money viability analysis. The results imply that practitioners should consider these key indicators for improving the value for money viability of PPP projects.

Fatores críticos de sucesso à adoção de GSCM: estudo de casos no setor de baterias automotivas

Resumo A percepção da influência de fatores críticos de sucesso (FCS) à adoção das práticas de green supply chain management (GSCM) é o tema desta pesquisa que tem por objetivo identificar e analisar como as principais empresas fabricantes de baterias automotivas instaladas no Brasil, e consideradas focais em suas cadeias de suprimentos, percebem tais influências. Três das principais empresas de manufatura desse setor foram investigadas por meio da técnica de estudo de casos, com o uso da triangulação de dados: entrevistas com gestores das empresas, observações no próprio lugar das atividades operacionais e obtenção de dados secundários. Esta pesquisa identifica como as variáveis dos FCS se relacionam com as práticas de GSCM. Como principais resultados, tem-se que: O FCS “compromisso da alta direção” é o mais crítico para o sucesso na adoção de práticas de GSCM e que os FCS “gestão da informação” e indiretamente “treinamento” são críticos para a adoção de uma série de práticas de GSCM. A teoria que suporta este tema ainda está em desenvolvimento, portanto a pesquisa contribui com alguns insights que merecem mais aprofundamento.

Influence of critical success factors of total quality management on financial and non-financial performance of hospitality industry: an empirical study

This research focuses on the empirical study of the influence of critical success factors (CSFs) of total quality management (TQM) on the financial and non-financial performance in the hospitality industry. Essentially, the research involves the CSFs: customer management, top management leadership, people management, organisational learning, process management, continual improvement, quality information management, and supplier management as the exogenous variables of study the two measures of performance as the endogenous variables. The research methodology involves structural equation modelling (SEM) using partial least square method (PLSM). The sample size chosen is 331 based on convenience sampling. A metric has been developed and validated for use in this context. The results have indicated that top management leadership, organisational learning, quality information management, and supplier management have significant influence on the endogenous variables. Accordingly, implications are drawn for the strategic managers of hospitality industry so that these CSFs can be focused for better performance of the industry. The outcome of the research has the potential to help the strategic managers of hospitality industry in Qatar in the setting up of the policies for better performance in this important point in time when Qatar is in the process of planning for FIFA world cup in 2022.

Influence of Critical Success Factors on Business Development in IT Consulting

This study is intended to explore identification and usage of critical success factors in the activity of IT consulting service providers. Critical success factors and their measures are identified at the industrial level. For the corporate level, the study provides recommendations on elaboration of critical success factors for their further usage. Particular attention is paid to the role of critical success factors in activities of IT consulting service providers involving strategic management, project management, partnership and client relations. This issue has become the subject of the study.

An overview of ERP in Indian Production Firms

Over the past nearly two decades, firms have increasingly invested in enterprise resource planning (ERP) systems to manage their information needs. Firms in developed countries account for the bulk of ERP deployments worldwide. In the past few years there has been increasing penetration of ERP in developing countries. The extent of ERP implementations among firms in developed countries is a well researched issue. In contrast, very few studies have examined the extent of ERP deployments in developing countries. In this study, we address the above research gap by presenting a rigorous empirical assessment of ERP implementations in Indian production firms. The implementation status of different ERP modules, performance benefits and the influence of critical success factors (CSFs) are key issues examined in this study.

Empirical study on influence of critical success factors on ERP knowledge management on management performance in high-tech industries in Taiwan

The rapid development of information technology and the emergence of the Internet have created a borderless business environment and intensified market competition. Riding on the globalization trend, high-tech companies have been gradually leveraging information technology in order to shorten their manufacturing processes, enhance productivity with lower costs and prompt delivery to meet the customers’ needs. To achieve these targets and maintain competitive advantages, companies have been introducing enterprise resource planning (ERP) and knowledge management (KM). This paper finds, via literature review, that most scholars focus only on the deployment of ERP systems and improvement of flows. Few have introduced the KM concept into ERP systems. This paper collated the literature relevant to ERP and KM and integrates the findings to introduce the ERP KM concept. The most important thing is to establish a detailed introduction plan and a prior understanding of the critical success factors (CSFs) for ERP KM introduction. This paper summarizes the CSFs for ERP KM introduction via literature review and examines the influence of these CSFs on management performance. A questionnaire survey is conducted to collect the relevant data and SPSS 10.0 (statistics software) is run for statistical and multiple regression analyses. Among these CSFs, support from senior managers, corporate vision, reengineering of corporate flows and project management, selection of appropriate consulting firms and software suppliers, the identification of suitable employees to take part in ERP introduction and the proper training and education programs have positive influences on management performance. In the multiple regression analysis, all of the individual constructs are positively and significantly correlated. The explanatory power of individual variables is high. It is hoped that the research finding can serve as a reference for ERP KM introduction to corporations.