Influence Credibility Perceptions Research Articles

Over-emoting and perceptions of sincerity: Effects of nuanced displays of emotions and chosen words on credibility perceptions during a crisis

This study focuses on understanding how words and discrete facial emotions influence credibility perceptions of both prepared statements and spontaneous question and answer sessions. We build on and extend existing theoretical work concerning crises communication and discrete emotions. Using a press conference simulation, spokesperson video recordings were analyzed using automated face-emotion recognition software (FaceReader™) to characterize discrete emotions. A crisis-message-strategy trained dictionary for Linguistic Inquiry and Word Count (LIWC) was used to characterize message content. Our results indicate that spokespeople can control their verbal messages better in prepared statements than in more spontaneous settings, but their facial emotions are quite similar in both settings. Only three discrete emotions are related to credibility perceptions: anger, sadness, and surprise, but sadness and surprise are not universally viewed positively or negatively. Expressing too much emotion, or over-emoting, is problematic. Expressing more anger in the Q&A, which we refer to as reactive anger, is perceived negatively, and when spokespeople emote a low amount of sadness and use a high amount of words expressing sincerity they are viewed as having the most credible messages.

Agency Cues in Online Comments: Exploring Their Relationship with Anonymity and Frequency of Helpful Posts

ABSTRACTGuided by the MAIN model, this study examined the separate and combined impacts of identity and helper heuristics on perceptions of source credibility, perceptions of threat severity, susceptibility of a threat, and intentions to change behaviors. A quasi-experimental study examined the impact of a profile picture and follow-up comments on these outcomes as associated with a news story about the risks associated with a data breach at a high school. The results suggest that identity heuristics may influence credibility perceptions, but the combination of identity and helper heuristics may be required to modify behavioral intentions. The results are discussed in the context of theoretical and practical implications.

Effects of Attractiveness, Gender, and Athlete–Reporter Congruence on Perceived Credibility of Sport Reporters

Studies examining factors that influence credibility perceptions have demonstrated the importance of a source’s gender and attractiveness. However, scholars have only begun to extend these findings to credibility in the context of mediated sports. This experiment tested the relationship that gender and attractiveness have with credibility and whether this varies as a function of the gender of the athlete in a given story. Results indicate that reporters’ gender and attractiveness and athlete gender affect perceptions of credibility such that when reporters are of the opposite gender of an athlete, they are perceived as most credible when they are less attractive. Results also reveal a gender bias such that reporters are perceived as most credible when covering male athletes, regardless of reporter gender. Explanations are offered for these findings, in addition to a discussion of the implications for news practitioners.

Credibility of TV News in a Developing Country

Television has recently experienced unprecedented expansion in Bangladesh. Given its popularity and influence, and with more people using it for their information, research on the credibility of TV news is warranted. Perceived independence of TV channels, their social role, source expertise, objectivity, and audiovisual quality were hypothesized to influence credibility perceptions of TV news. Based on factor analysis and multiple regression analysis, four of these five factors had a significant effect. Implications of TV news credibility in Bangladesh’s development efforts are discussed.

Exploring Online News Credibility: The Relative Influence of Traditional and Technological Factors

This study investigates a range of traditional and technological factors that contribute to credibility perceptions for three categories of online news sources. These sources include mainstream (usatoday.com, nytimes.com), independent (thedrudgereport.com, axisoflogic.com), and index-type (news.google.com, yahoo.news.com) websites. While traditional dimensions of credibility remain influential, results suggest that the hypertextuality of index-type online news sources is of particular importance. Multimediality and interactivity did not influence credibility perceptions. These results support the perspective that online media differ based on credibility and users' perceptions are in part based on the technological affordances of media. A major contribution of this research lies in the empirical demonstration of the relationships between technological characteristics of various online news sources and subsequent credibility assessments. © 2012 Wiley Periodicals, Inc.

Children of the Net: An Empirical Exploration Into the Evaluation of Internet Content

During a typical online search, users are faced with literally thousands of information sources as well as unsolicited information such as advertising. Judging the legitimacy of information presented and focusing on needed content can be difficult for children. Thus, the current study examines how children evaluate information online. Manipulating the presence of a source, advertising, and dynamism to understand information recall and credibility perceptions, this project initiates a needed research agenda aimed at children and their Internet experiences. Results demonstrate that content such as source, advertising, and dynamism do influence credibility perceptions and recall.

Wag the Blog: How Reliance on Traditional Media and the Internet Influence Credibility Perceptions of Weblogs Among Blog Users

This study surveyed Weblog users online to investigate how credible they view blogs as compared to traditional media as well as other online sources. This study also explores the degree to which reliance on Weblogs as well as traditional and online media sources predicts credibility of Weblogs after controlling for demographic and political factors. Weblog users judged blogs as highly credible—more credible than traditional sources. They did, however, rate traditional sources as moderately credible. Weblog users rated blogs higher on depth of information than they did on fairness.