Industry Agencies Research Articles

Revenue Model of Professional Tennis Players Signed under IMG Sports Brokerage Firm

In the context of the flourishing professional tennis leagues and the increasing prominence of commercial value, how to effectively cultivate and promote tennis players has become a focal point for the sports industry and the agency sector. Employing case analysis and literature review methods, this research delves into the training costs and income sources of tennis players, as well as the role of sports management companies in this process. The study initially points out that nurturing a top-tier tennis player requires substantial financial input. However, once the athlete achieves significant success, the returns are highly lucrative, primarily deriving from competition prize money, brand sponsorships, and revenues from commercial activities. Sports management companies, such as IMG, play a crucial role in the selection, training, and commercial promotion of athletes. Through their professional operations, they significantly enhance the commercial value of the athletes. The study provides a detailed analysis of how sports management companies systematically cultivate athletes and maximize their commercial value through diversified means. The findings indicate that the involvement of sports management companies is crucial for enhancing the commercial value and competitiveness of athletes. Addressing the current situation of training and agency management for Chinese tennis players, this paper proposes several recommendations, including improving the legal framework, promoting diversification in sports training, and implementing a "trinity" training mechanism, etc. These recommendations aim to promote the holistic development of Chinese tennis players and advance the standardization and professionalization of the tennis agency industry.

Corporate Resilience and Competitiveness Relying on System Digitalization Through Ambidextrous Innovation

The business process of shipping agencies in the post-pandemic is facing adjustments in providing services to customers. A digitalization system carried out by shipping agencies is a solution to respond to these changes and enable shipping agency businesses to survive. This study explored the extent of the impact of system digitalization on the resilience of shipping agency companies and also on the company's competitive advantage mediated by ambidextrous innovation. This study was conducted on 192 shipping agency companies that are members of shipping agency associations in Indonesia's main ports. Data collection was carried out by distributing questionnaires online then data processing was carried out and analysis was carried out, both descriptive statistical analysis and inferential statistics using WarPLS. The research results showed that the existence of a system digitalization program increases company resilience. Likewise, the existence of a system digitalization program also increases the company's competitive advantage. With a proactive response in the form of ambidextrous innovation from the company, digitalization is increasingly showing a significant influence on the company's resilience and also on the company's competitive advantage. The results of this research provide additional empirical contributions in proving the RBV-based theory of competitive advantage where with breakthrough innovation and adaptation to digitalization of the system which is part of the empowerment of company resources aimed at producing service products that are of unique value and cannot be imitated by competitors so that they have a competitive advantage for the company. The results of this research also provide a practical contribution to the shipping agency industry where it cannot be denied that the system digitalization process followed by ambidextrous innovation will increase the company's resilience and produce competitive advantage for the company as well.

Way Wise

CRM can enable the enterprise to enhance greatest the satisfaction degree and loyalty degree of customer through the effective integrating the human resources, the operation flow and the specialized technology. The data mining technology is playing the very essential role in the CRM implementation. This article introduced the CRM and the data mining technology, and constructed the frame of travel agency CRM based on data mining aimed at the travel agency industry, and focused on the using of data mining technology in the travel agency customer relationship management. Keywords— Track Location , Android .

Penerapan Insentif pada Toko Retail

This research explores the impact of implementing incentives at the Bu Ira basic food agency in Krian, Sidoarjo on employee performance, with a focus on sales bonuses and non-financial incentives. The research results show that sales bonuses related to target achievement provide additional motivation for employees to increase sales, especially when bonuses are linked to certain products that have higher profits. Additionally, non-financial incentives such as recognition for good performance have proven effective in building team spirit and increasing job satisfaction. The discussion involved understanding that incentive design must be tailored to the grocery store context, taking into account the unique characteristics of this industry. Sales bonuses, when tied to specific types of products, can provide a greater motivational boost for employees. Recognition of good performance can be realized in the form of promotion or additional training, providing added value in employee career development. Flexibility in incentive design, effective communication, and continuous evaluation of the effectiveness of incentive programs are the keys to success. The results of this research provide insight for business owners and managers in the grocery agency industry to design incentive programs that suit employee needs and business goals, as well as accommodate changes in the industrial environment.

Digital Strategy to Improve Client Acquisition in Mobile Advertising Company: Case Study of Tyrads Pte Ltd

This qualitative research study examines Tyrads, a mobile growth agency, and proposes a digital strategy to help the company gain a competitive advantage as a user acquisition solution. Through in-depth interviews with key stakeholders and analysis of Tyrads’ operations, the research provides insights and recommendations for Tyrads and other stakeholders in the mobile growth agency industry. In today’s digital landscape, mobile devices have become indispensable, enabling individuals to engage in various economic and societal activities. However, the increasing reliance on mobile devices has created a greater demand for effective user acquisition solutions. Tyrads, under the leadership of Zino Rost Van Tonningen, aims to address this demand as a mobile growth agency. Nonetheless, Tyrads faces the challenge of attracting clients and differentiating itself from established ad agencies and emerging ad tech companies. To overcome these challenges and gain a competitive edge, this research proposes a comprehensive digital strategy for Tyrads. The analysis yields key strategies recommended for implementation: Firstly, Tyrads should leverage digitized solutions and an operational backbone to streamline processes and enhance efficiency. Tyrads can optimize its operations and effectively manage client campaigns by embracing technology and digital tools. Secondly, forming strategic partnerships with non-gaming platforms is crucial for Tyrads’ expansion. These partnerships would grant access to diverse inventories and allow Tyrads to broaden its service offerings to finance, e-commerce, and travel clients. Addressing regulatory challenges, such as sandbox regulations and diminishing cookie tracking, is essential. Tyrads needs to manage first-party data and diversify its marketing strategies to adapt to changing regulations and ensure compliance. Furthermore, Tyrads should utilize its own-operated inventory, Tyr Rewards, and first-party data to develop targeted advertising products and solutions for non-gaming industries. This approach enables Tyrads to deliver personalized and effective campaigns to its clients. To enhance brand presence and attract new clients, Tyrads should invest in marketing outreach, events, and sponsorships. Proactive engagement with potential clients and establishing a strong brand presence will expand Tyrads’ reach in untapped markets. Additionally, continuous investment in AI and technology advancements is paramount. By staying at the forefront of technological innovation, Tyrads can maintain a competitive edge and adapt to evolving industry trends. Based on the analysis, the research proposes these strategies to Tyrads as recommendations. The insights and recommendations provided are intended to guide Tyrads in optimizing its digital strategies and provide valuable input to other stakeholders in the mobile growth agency industry. This research contributes to the knowledge base of mobile growth agencies by proposing actionable insights for Tyrads and other stakeholders seeking to gain a competitive advantage as user acquisition solutions. By tailoring the strategies to Tyrads’ specific context, the recommendations aim to assist the company in refining its digital approach, adapting to market dynamics, and thriving in the ever-evolving landscape of user acquisition solutions. This research also sets the groundwork for future research, opening avenues to explore digital strategies in the mobile marketing industry.

The Measuring of the Strategical Business Management in the Real Estate Agency Industry in Beijing, China

Background and Aim: China's economic reforms cause uncertainty, decelerating output, investment, and employment rates, with the real estate sector being the primary focus. This research aims to measure the opinion level of strategic business management in the Real Estate Agency Industry in Beijing, China, and to study the guideline for improving strategic business management in the Real Estate Agency Industry in Beijing, China. Materials and Methods: This research paper observes the quantitative research methodology. The study will encompass a total of 45 firms operating in the real estate agency industry in Beijing. The present study utilized a questionnaire as a data collection tool. The statistical parameters, including the mean and standard deviation, were employed for the purpose of data analysis and to ascertain the data presented. Results: The Beijing real estate agency industry has moderate opinions on strategic management, with moderate scores in evaluation and control, implementation, formulation, and environmental scanning. The study aims to improve strategic business management, focusing on environmental scanning, mission statement, objectives, processes, and control systems. Conclusion: Beijing real estate agency industry moderates strategic management, focusing on environmental scanning, mission statement, objectives, processes, and control systems. The business strategical management data promotes innovation and communication through compliments and awards. Internal procedures should focus on improving customer service and employee skills, even if data shows business performance is good.

Globalization of the public relations agency industry: a country-level analysis of global public relations agencies and environmental factors

PurposeThe present study examined the status of globalization of the public relations (PR) agency industry and its environmental factors by analyzing 101 countries.Design/methodology/approachData were constructed from content analysis and multiple archival sources. Cluster analysis and multiple regressions were used for data analysis.FindingsThe present study identified the four distinctive groups of countries in the number of global PR agencies per country. These groups are (1) globalized top countries, (2) globalized major countries, (3) globalizing countries and (4) peripheral countries. The study also found that the degree of globalization of the PR agency industry in a country was associated with its democracy, economic system (gross domestic product (GDP) and foreign direct investment inflow), legal system (rule of law), cultural system (power distance and long-term orientation) and media system (Internet penetration rate) factors.Originality/valueThe previous studies on the global PR agency industry was limited to investigating a few leading agencies, but this study analyzed 114 global PR agencies and their diffusion in 101 countries and explored the influence of each country's characteristics (i.e. political, economic, legal, cultural and media factors) identified as the global PR environment factors.

The potential of archival methods in industrial relations, sociology of work, management and HRM research: a case study of the relationship between temporary employment agencies and the state in the UK during the 1980s

ABSTRACT This paper highlights the contribution of archival data and historical methods to impactful research in industrial relations, the sociology of work, management studies and Human Resource Management. Whilst archival methods are widely used in some of these fields of research, there has also been considerable debate in these fields over the challenges of conducting impactful research using archival data. The paper draws on archival records from the National Archives in the UK to explore the evolving relationship between private temporary employment agencies and the state over the 1980s. The paper highlights how the actions of specific labour market actors, particularly lobbying activities by private agencies, and the changing economic and political climate over the 1980s, impacted on perceptions and attitudes within government towards temporary employment agencies. In doing so, the paper sheds new light on the early evolution of what are now recognised as important dynamics shaping the contemporary employment agency industry.

Analysis of the Problems and Countermeasures of Engineering Bidding Agency Industry

Analysis of the Problems and Countermeasures of Engineering Bidding Agency Industry

Technology Focus: Deepwater Fields (May 2022)

As several countries and major oil companies continue on a virtuous road toward net zero by exploiting other available energy resources, a fundamental question remains about the future of the oil and gas industry and its role in the energy market during the next decades. According to the International Energy Agency, the oil and gas industry accounts for approximately 45% of anthropogenic greenhouse-gas emissions across the world. Such a number is alarming to our industry, making it a target for many environmental groups who would like to see it phased out and eliminated. As this crisis continues to transform societies’ perceptions, the upcoming inevitable energy transition will map the future of energy companies in one way or another. Deepwater and ultradeepwater projects in the outer continental shelf are, by nature, the most complex in the industry’s landscape, susceptible to several serious challenges. Operators of these assets are under growing pressure to optimize their portfolios despite the enormous proved and probable hydrocarbon reserves in these assets and the anticipated upsurge in demand for energy exceeding the current annual increase of 1.5–2%, especially in countries not affiliated with the Organisation for Economic Co-Operation and Development. Technical advancements and innovative solutions have played a key role in the successful journey of sustainability of deepwater developments. These concepts will remain a catalyst for these assets for the next decades, provided the availability of appropriate resources and executive vision. With the current evolution in all technical aspects, continual efforts to improve operations and process safety are vitally needed. The deepwater segment cannot overcome another Macondo. To stay the course, thrive, and safeguard the interests of the stakeholders, it is crucial for deepwater operators to develop specific, measurable, attainable, relevant, and time-based (SMART); comprehensive; and collaborative strategic plans to - Improve seismic imaging - Focus on full-fledged green designs and operations - Develop integrated and hybrid energy solutions - Use the power of growing digital innovation - Optimize existing and future facilities - Improve operational efficiency and reduce risks - Minimize both capital and operational expenditures Selection of the appropriate initiatives and technologies under each of these objectives should be carried out through a meticulous technical rollout system with comprehensive assortment criteria considering the effects of geographic location, market demand, stakeholder sentiment, country commitment toward COP26 and the Paris Climate Agreement, environmental policies, economics of local development plans, local regulations and legislations, and the availability and reliability of sustainable resources. Vocational preparation of manpower is exceptionally important for the oil and gas industry to ensure the attainability of the concrete foundation needed for technical advancements. The oil industry is experiencing a decline in the number of young professionals joining it, and the consequences of the pandemic have worsened this trend. It is imperative to heed this issue and align personnel planning with upcoming demand. The future of deepwater projects is today, and the clock is ticking, urging a relentless return to deep water rather than relying on forecasting. This industry has experienced many failures in forecasting. Time is of the essence for industry leaders to pinpoint areas of vulnerability and identify a cloudless depiction of all components to step up to the challenge of inventiveness and ingenuity. Now is probably the groundbreaking stage for the majors to reinvent our industry and consider having an independent deepwater-governing autonomous ecosystem where only the foremost decisions come from the control center. Recommended additional reading at OnePetro: www.onepetro.org. SPE 201218 - Recent Technological Advances Provide Highly Efficient and Reduced-Risk Solutions for Conveying Wireline Formation Evaluation Toolstrings in Deepwater Operations by Stephen McCormick, Petromac, et al. OTC 30970 - Optimizing Deepwater Rig Operations With Advanced Remotely Operated Vehicle Technology by Bernard McCoy, TechnipFMC, et al. IPTC 21778 - Automation and Digitization Technologies Value Estimation Methodology—A Deepwater Well Construction Case by Jose Daniel Telles, Schlumberger, et al.

Improving the Business Model of Talent Agency Industry

Improving the Business Model of Talent Agency Industry

Temporary and permanent agency workers. A study of perceived organizational support and dual commitment

PurposeThis study aims to analyze the effects of the type of agency contract on the relationship between agency workers' organizational commitment and perceived organizational support.Design/methodology/approachThe authors extend a previously developed model considering organizational support and affective commitment by including also continuance commitment in the Italian employment agency industry. The authors use a probabilistic stratified sampling method on a sample of 8,283 agency workers. Data were analyzed with structural equation modelling (SEM) and multiple group analyses.FindingsThe findings confirm the positive relationship between perceived organizational support from both the agency and the client organization and agency workers' affective commitment to them. The authors also find that agency workers develop a mutually related dual commitment in response to the support they receive from both organizations.Originality/valueThe paper contributes to the literature on agency workers and suggests useful managerial and policy makers interventions for both temporary work agencies and client organizations for the development of the agency industry as well as the well-being of workers.

Pengaruh E-Service Quality terhadap E-Customer Loyalty melalui E-Customer Satisfaction sebagai Variabel Intervening Pada Aplikasi Tiket.com

<em>Online travel agency business sector shows a contradiction that even though e-service quality is still a lot of complaints, it has no effect on e-customer satisfaction. This study aims to analyze the direct effect of E-Service Quality on e-customer loyalty directly or through E-Customer Satisfaction as an intervening variables of Tiket.com application. A total of 259 respondents who have used the Tiket.com application were taken as samples with a non-probability sampling method, namely purposive sampling. Respondents were asked to provide their perceptions on five ordinal scales of 25 statement items. All indicators belonging to each variable have been tested for validity and reliability. Before testing the hypothesis, the fit model is tested with the eligibility criteria. Four that are interrelated to form a hypothetical equation model (SEM) are tested for significance by the T test and then the strength of their influence is measured. All calculations for testing are carried out with LISREL 8.8 software. The results of this study indicate that E-Service Quality has.a positive and significant effect.on E-Customer.Satisfaction.. E-customer satisfaction has a positive and significant effect on e-customer loyalty. E-service quality has not directly affect on E-Customer Loyalty. E-service quality has a positive and significant indirect effect on e-customer loyalty through E-Customer.Satisfaction. The most influential dimension of E-Service Quality is User Friendly. This study recommends an effective way to increase loyalty to the online travel agency industry and strengthens the research model on e-loyalty based on e-service quality.</em>

ANALISIS PERENCANAAN STRATEGI PADA PT IDEA IMAJI PERSADA DALAM MENINGKATKAN KEUNGGULAN KOMPETITIF

The advertising industry is an industry that has experienced a significant increase due to the shift in this industry to a digital-based business model. The role of digital agencies is very important, because most companies market their products digitally. This condition causes many digital agencies to emerge that are trying to meet market demand, causing the digital agency business to be faced with increasingly fierce competition. Strategic planning is a systematic process agreed by the organization and builds engagement among key stakeholders about priorities for its mission and responsiveness to the operating environment. With strategic planning, the organization can increase its competitive advantage in the face of its competitors. This research was conducted at PT Idea Imaji Persada Bandung. The research method used is the descriptive qualitative method. Data collection in this study was conducted by conducting interviews with top management and middle management at PT Idea Imaji Persada, observations, documentation studies, and literature studies. The strategic design phase consists of three stages: strategy formulation, strategy implementation, and strategy evaluation. By using the TOWS matrix, the results of the strategy design produce seven strategic designs, namely, creating a community with digital agencies in Bandung as a means of developing the digital agency industry, creating Idea Imaji apps for clients, or prospective clients, posting client testimonials on the PT Idea Imaji Persada, giving appreciation or rewards for employees who have good performance, developing tracking system software to control employee performance, benchmarking ideas on a regular basis with other agencies, also creating SOPs and service standardization. The strategy implementation process can be carried out in stages according to the company's conditions.

Pengaruh Online Booking & Offline Booking Terhadap Peningkatan Occupancy pada Marc Hotel Passer Baroe

ifestyle is a piece of human life nowadays. People do many things to express their desire, and also to try new experience. One of such things is traveling. The technology growth has enabled simplicity and ease of access to all necessity, such as transportation, equipment, and more importantly, lodgings such as hotels and inns.Based on the improvement of facility, people now can easily book hotels using only a few gestures. Online travel agency industry is growing, and partnership between hotels and the agency is getting thicker. Booking via apps or site only takes a few seconds to do, yet some people still prefer booking directly through phone or reception desk staff. Based on that thought, a goal is set to look deeper on both online and offline booking effects on hotel’s occupancy rate.The data used for making this research is from Marc Hotel Passer Baroe. The data was taken from the company monthly statistics report from January to October 2019. The conclusion was that the online booking partially affects the occupancy rate negatively, and offline booking partially affects the positively. Both variables simultaneously affect the positively. Thus, the company should focus on better promotion on offline booking programs, encouraging patron to book directly to them instead of 3rd party.

Using customer knowledge for service innovation in travel agency industry

With the rapid development of information technology, knowledge has become an important strategic resource for enterprises. To maintain competitive advantage, travel agencies need to manage their knowledge, especially customer knowledge. This study tests the influencing factors and effects of service teams' access to and combination of customer knowledge on tourism service companies. Data came from 182 sales teams and 576 employees of travel agencies. Regression analysis is used to test the proposed model, and the results show that both customer orientation and interaction intensity affect service teams’ customer knowledge co-creation, which can promote service innovation. Also, customer knowledge co-creation mediates the relationship between interaction intensity and service innovation. Implications for managers and suggestions for future research are discussed.

Identifying stabilizing and destabilizing factors of job change: a qualitative study of employee retention in the Hong Kong travel agency industry

ABSTRACT This study aims to investigate and compare the congruent and incongruent perceptions of managers and frontline employees toward employee retention in Hong Kong travel agencies. An integrated model was developed using data from 32 interviews with 16 manager–employee dyads. Findings categorized stabilizing and destabilizing factors of job change into four themes: job nature, industry factors, organizational factors, and personal factors. Key factors influencing employee turnover include high customer contact, anti-social working hours, working environment, office location, supervisor and co-worker relations, remuneration, and career prospect. We conclude by reviewing the theoretical and practical implications for travel trade industry management with regard to formulating staff retention policies and closing the perceptual gaps to reduce frontline staff turnover intention.

Policy Role in Innovation Network: Case of Indonesian food processing firms

<p>The objective of the study is to reveal factors that are internal and external to firms that affect the use of network relations for innovation, with a focus on mapping the policy role in innovation networks. The study was undertaken through case analysis in four different firms. The study found that the number of actors in network relations affects upgrading of value of a good or service. The upgrading is activated by learning events, which are related to organizational changes, namely, refocusing on the core business, restructuring the internal organization, undertaking management change, and applying responsive management practices. The specific policy role in stimulating the network effect for innovation are: (i) government facilities for the ease of doing business by continuing to reduce bureaucratic processes to regulate standard requirements, (ii) strengthening government agencies–industry relations by establishing promotion of representatives of Indonesian food products overseas, (iii) government brokerage and matching services for global trading by arranging trade fairs, business seminars, or supporting modern information technologies, and (iv) government relaxation on import restriction to maintain a stable supply of raw materials for food processing. The substantive contribution of this scientific study is the provision of the concept of policy role in innovation networks viewed from the sectoral system of innovation.<strong></strong></p><p><strong> </strong></p><p><strong>Keywords: </strong><em>innovation network, policy role, organizational change, upgrading, sectoral system of innovation</em></p>

Use of digital marketing in estate agency industry in Malawi

The study aimed at finding out the adoption of digital marketing in estate agency companies in Malawi. The key issue in this study is to check if the companies have embraced the current dominating use of online advertising of the services that they offer to the community they serve through digital marketing. Specifically, the study focused on finding out the digital marketing channels that are used in the industry, the challenges and the strategies in place to achieve the digital marketing goals. The study targeted 10 major real estate companies in Lilongwe city, the capital of Malawi. Out of these 10, six (60%) companies responded to the questionnaire. The study established that estate agency companies in Malawi have adopted online use of digital marketing in selling their services. The channels that are currently in use include Email, Affiliate Marketing, Website and Social Media. On social media, the companies are using Facebook, Instagram, Twitter and WhatsApp. Further, the study revealed that the companies face numerous challenges in their digital marketing drive. These include expensive purchase costs for digital gadgets, lack of well-trained personnel in digital marketing, high operating cost on data usage from Internet service providers and unreliable Internet connectivity. Considering these challenges, some organizations have put in place measures aimed at minimizing the current situation and increasing their customer base through development of mobile apps, linking of websites to other news websites for broader access and frequent updates of their respective websites. Lastly, the study therefore recommends that organizations should aim at equipping their personnel with digital marketing skills, investing more finances in purchase of digital gadgets to increase the level of interaction with the consumers on the property market.

What are the revenue implications of mobile channel visits? Evidence from the online travel agency industry

Abstract Retailers increasingly advocate mobile devices as a source of improvement and ultimate transformation of business performance. This study examines: (1) the different effects of mobile visits vs. desktop visits on firm revenue; and (2) which type of mobile visits are more effective – direct vs. search engine and referral traffic; and higher vs. lower involvement product categories. Unique data collected from a leading online travel agency in China show that, compared with desktop visits, mobile visits have a shorter wear-out time but greater short-term effects on firm revenues. Furthermore, the mobile channel has a greater short-term effect on firm revenues for search engine traffic and low-involvement products. These findings suggest the importance of understanding how mobile channel value is created. Based on the findings, marketers can save on costs by carefully designing their mobile channel and multichannel campaigns.