Individual Information Seeking Research Articles

Pandemic publishing: A bibliometric review of COVID‐19 research in the crisis and disaster literature

Iconic events have traditionally instigated progression in the fields of crisis and disaster science. In the wake of the COVID-19 pandemic, the pressing question is how this global health emergency impacted the research agendas of our field. We reviewed contributions in ten important crisis and disaster journals in the two and a half years following the COVID-19 outbreak from 1 January 2020 to 30 June 2022. Specifically, we conducted a bibliometric review using thematic mapping analysis to distill the major themes covered by the emerging COVID-19 literature within crisis and disaster science (N = 239 articles). Our results indicate that several well-known topics are applied to the COVID-19 pandemic, such as risk, crisis communication, governance, resilience and vulnerability. The pandemic also gave rise to new topics, such as citizen behavior, state power, and the business and mental health impact of crisis measures. Several studies are already looking ahead by identifying lessons for preparedness and mitigation of future pandemics. By taking stock of the surge of COVID-19 studies while this academic literature is still taking shape, this review sets the stage for future contributions to the crisis and disaster literatures. It provides valuable lessons for what topics are studied and what themes need more attention. The COVID-19 pandemic is destined to become an iconic event for our literature that not only strengthens and deepens existing debates, but also clearly offers the opportunity to draw in new perspectives and broaden the horizon of crisis and disaster science.

Collective caregivers: A novel examination of health literacy management approaches

ObjectiveHealth literacy and communication skills are necessary for family caregivers who often work in pairs, known as collective caregiving. Health literacy management is a relational process where communication between caregivers can be a barrier or pathway to improving or co-creating health literacy. The purpose of this study was to examine how collective caregivers manage health literacy. MethodsSemi-structured interviews were conducted separately for 42 caregiving pairs (n = 84). The interview guide was developed using a cancer caregiver health literacy framework. Caregiving pairs were placed into one of three collective caregiving communication patterns (absolute concordant, semi-concordant, absolute discordant). Interviews were audio-recorded, transcribed, and a thematic analysis was performed by independent coders. ResultsThe analysis revealed three different health literacy management approaches: a defined approach where caregiver roles were clearly designated (absolute concordant pairs); a contrasting approach where one caregiver was the health literacy expert (semi-concordant pairs); an independent approach characterized by individual information seeking, processing, and patient/provider engagement (absolute discordant pairs). ConclusionsHealth literacy support should address aspects of the family system such as caregiver-caregiver communication which influence variance in health literacy management.Practice implicationsOur study can inform provider communication and healthcare interventions aimed at supporting health literacy for caregivers.

Cultural diversity and wisdom of crowds are mutually beneficial and evolutionarily stable

The ability to learn from others (social learning) is often deemed a cause of human species success. But if social learning is indeed more efficient (whether less costly or more accurate) than individual learning, it raises the question of why would anyone engage in individual information seeking, which is a necessary condition for social learning’s efficacy. We propose an evolutionary model solving this paradox, provided agents (i) aim not only at information quality but also vie for audience and prestige, and (ii) do not only value accuracy but also reward originality—allowing them to alleviate herding effects. We find that under some conditions (large enough success rate of informed agents and intermediate taste for popularity), both social learning’s higher accuracy and the taste for original opinions are evolutionarily-stable, within a mutually beneficial division of labour-like equilibrium. When such conditions are not met, the system most often converges towards mutually detrimental equilibria.

Analysis of Google Trends to monitor new psychoactive substance. Is there an added value?

The past decade has seen an increase in the development and availability of a broad category of drugs, known as new psychoactive substances (NPS). NPS are challenging for public health authorities, therefore the two major drug monitoring bodies – the European Monitoring Centre for Drugs and Drug Addiction (EMCDDA) and the United Nations Office on Drugs and Crime (UNODC) – have implemented the EU Early Warning System (EWS) and Early Warning Advisory (EWA), respectively. While these monitoring systems are informative, it is difficult to keep up with the constant and rapid developmental rate of NPS. The EMCDDA has recognised the need for an alternative and technologically derived early warning system. The aim of this research is to determine whether Google Trends and drug discussion forum data can be used to complement early warning systems for NPS.Forty-eight substances were used in this study and classed into groups based on their chemical structure, following the UNODC classification system. Google Trends data (time range: 2004–2019) and drug forum data (time range: 2003–2018) were extracted for each substance and visual trend profiles were created for class groups as well as individual substances. Analysis was conducted to determine when a substance first appeared on Google Trends and a drug discussion forum as well as their trends over time. This date of first appearance was then compared to the date the substance was first reported to UNODC.Of the three data sources utilised, substances were most likely to appear on Google Trends first. Amongst the different classes of NPS, discernible trends (‘block’, ‘successive’, and ‘generational’ trends) were observed. These trends reflect the evolution of the manufacture of substances or generations of substances that has been observed in the literature. For example, in the synthetic cannabinoids’ category, a generational trend is observed that corresponds to the different generations of synthetic cannabinoids. When comparing Google Trends and Drugs-Forum directly, the order of appearance and duration of presence for substances aligns accurately for most classes.Google Trends showed the emergence, persistence, or transient nature of substances, which could direct the focus of law enforcement, health organisation and laboratory resources towards a limited number of substances. When one considers the reliance of individual information seeking on the Web as well as the prominence of NPS on the Web, it becomes clear that Google Trends and drug discussion forums could be used as a complement to current early warning systems.

Searching, sharing and singing: understanding the information behaviors of choral directors

PurposeThis article aims to help music librarians and other information professionals effectively understand and support communities of choral directors and other groups dependent on networking and serendipitous information encounters. In addition, through discussion and comparison of theories of information behavior, research articles and analysis of events and experiences, the article encourages thoughtful and practical applications of information behavior research.Design/methodology/approachThis conceptual paper uses different theories of information behavior to outline three distinct modes of learning and knowing within communities of choral directors: individual searching, community expertise and serendipitous encounters.FindingsThe choral directing community is one that benefits not only from information support systems that emphasize individual information seeking, but also collaborative networking and serendipitous encounters with other community members. Librarians and other information professionals can best help this group discover new repertoire, plan concert programs, improve rehearsals and support other relevant activities through understanding and helping to provide access to professional music networks and being creative in providing opportunities for serendipitous information discovery.Originality/valueLittle information behavior research and discussion have focused specifically on the information practices of choral directors and how the format and schedule of a professional choral conference illuminate such practices and needs.

Do election polls increase individual understanding of politics?

ABSTRACT Election polls have been widely used to probe and understand the public’s political attitudes and behaviour. However, they might simultaneously motivate people to seek information about the questions they do not know when they are asked in the polls. Given that past studies have ignored the role of polls in motivating individual information seeking, this study aims to examine the effect of polls on individual knowledge of the electoral system. Specifically, this study addresses whether individuals’ participation in the election poll would increase their understanding of the electoral system of the legislative election in Taiwan. Using survey data from Taiwan’s Election and Democratisation Study (TEDS) 2016 presidential and legislative elections, this study finds that people who are asked questions about the legislative election in the first survey are more likely to provide correct answers in the second survey compared to their counterparts. The findings imply that election polls are not only tools for understanding public opinion on competing parties or candidates and policy issues, but also for stimulating individuals to understand politics.

Why does individual learning endure when crowds are wiser?

The ability to learn from others (social learning) is often deemed a cause of human species success. But if social learning is indeed more efficient (whether less costly or more accurate) than individual learning, it raises the question of why would anyone engage in individual information seeking, which is a necessary condition for social learning's efficacy. We propose an evolutionary model solving this paradox, provided agents (i) aim not only at information quality but also vie for audience and prestige, and (ii) do not only value accuracy but also reward originality -- allowing them to alleviate herding effects. We find that under some conditions (large enough success rate of informed agents and intermediate taste for popularity), both social learning's higher accuracy and the taste for original opinions are evolutionary-stable, within a mutually beneficial division of labour-like equilibrium. When such conditions are not met, the system most often converges towards mutually detrimental equilibria.

Information Seeking When Problem Solving: Perspectives of Public Health Professionals.

Given the many different types of professionals working in public health and their diverse roles, it is likely that their information needs, information-seeking behaviors, and problem-solving abilities differ. Although public health professionals often work in interdisciplinary teams, few studies have explored their information needs and behaviors within the context of teamwork. This study explored the relationship between Canadian public health professionals' perceptions of their problem-solving abilities and their information-seeking behaviors with a specific focus on the use of evidence in practice settings. It also explored their perceptions of collaborative information seeking and the work contexts in which they sought information. Key Canadian contacts at public health organizations helped recruit study participants through their list-servs. An electronic survey was used to gather data about (a) individual information-seeking behaviors, (b) collaborative information-seeking behaviors, (c) use of evidence in practice environments, (d) perceived problem-solving abilities, and (e) demographic characteristics. Fifty-eight public health professionals were recruited, with different roles and representing most Canadian provinces and one territory. A significant relationship was found between perceived problem-solving abilities and collaborative information-seeking behavior (r = -.44, p < .00, N = 58), but not individual information seeking. The results suggested that when public health professionals take a shared, active approach to problem solving, maintain personal control, and have confidence, they are more likely collaborate with others in seeking information to complete a work task. Administrators of public health organizations should promote collaboration by implementing effective communication and information-seeking strategies, and by providing information resources and retrieval tools. Public health professionals' perceived problem-solving abilities can influence how they collaborate in seeking information. Educators in public health organizations should tailor training in information searching to promote collaboration through collaborative technology systems.

Knowledge Construction and Information Seeking in Collaborative Learning / La construction des connaissances et la recherche d’information dans l’apprentissage collaboratif

This study aims to better understand the complex dynamics of knowledge construction and information seeking in a collaborative learning setting. A total of 34 graduate students who participated in a collaborative research project were asked to complete process surveys in the initiation, midpoint, and completion phases of the project. The process survey for this study comprised closed questions that sought to measure students’ perceptions of knowledge and difficulty as well as open-ended questions that asked students what they knew about the topic and what they considered difficult at each phase of the project. The results revealed growth in individual students’ knowledge as they proceeded through the project. When the results of this study are compared to findings from studies focusing on individual information seeking, students who participated in the collaborative research project began the project with confidence as they developed a shared understanding of the topic in the early phase of the project. However, students became more stressed as the project progressed as they carried out their information-seeking activities in individual ways.

The Roles and Interplay of Intragroup Conflict and Team Emotion Management on Information Seeking Behaviors in Team Contexts

This study developed a cross-level model to study the effects of contextual factors, including team-level conflict and team-level emotion management (EM), on how individual team members seek information. Cross-level analysis using data collected from 175 individuals in 30 teams showed that team-level relationship conflict (TRC) had a negative effect on individual information seeking (IS) behavior, whereas team-level task conflict (TTC) did not have a significant effect. EM at both team and individual levels had positive effects on individual IS behavior. The same set of analyses conducted using a subset of 22 of these teams at an earlier time point confirmed the same pattern of relationships. In addition, team-level EM interacted with TRC in influencing individual IS behavior, although the patterns varied for the two time points of data collection. Theoretical implications are discussed.

Exploring information seeking processes in collaborative search tasks

Many theories and models exist for understanding and explaining information seeking processes (ISP) for individuals. Such is not the case for collaborative information seeking (CIS), despite its growing importance. In this paper we take Kuhlthau's ISP model, designed for individual information seeking, and map it to a CIS situation. We present a laboratory study with 84 participants in 42 pairs and demonstrate how their information seeking processes over two sessions can be mapped to various stages of the ISP model. In addition, we explore the affective dimension of information seeking as well as perceived relevance expressed by the participants through their interactions. We discuss similarities and disparities of ISP for individuals and collaborative information seeking. In particular, we show that there is a logical progression from uncertainty about the task to being satisfied about the collected information among the participants; and at the same time, there is a lack of clear segmentation between stages of formulating information need, exploring information, and collecting it. The latter can be attributed to exploratory search tasks and interactions among the collaborators.

Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory

Despite the many implicit references to the social contexts of search within information seeking and retrieval research, there has been relatively little work that has specifically investigated the additional requirements for collaborative information-seeking interfaces. Here, we re-assess an existing analytical inspection framework, designed for individual information seeking, and then apply it to evaluate a recent collaborative information-seeking interface: SearchTogether. The framework was built upon two models of solitary information seeking, and so as part of the re-assessment we first re-frame the models for collaborative contexts. We re-frame a model of search tactics, providing revised definitions that consider known collaborators. We then re-frame a model of searcher profiles to analyse support for different group dynamics. After presenting an analysis of SearchTogether, we reflect on its accuracy, showing that the framework identified eight known truths, eight new insights, and no known-to-be-untrue insights into the design. We conclude that the framework: (a) can still be applied to collaborative information-seeking interfaces; (b) can successfully produce additional requirements for collaborative information-seeking interfaces; and (c) can successfully model different dynamics of collaborating searchers.

A Comprehensive Model of Information Seeking

Individual information seeking has become increasingly a critical determinant of the success of individual organizational members and of an organization as a whole. This study tests a Comprehensive Model of Information Seeking (CMIS) that contains three primary classes of variables: Antecedents, which provide the underlying imperatives to seek information; Information Carrier Characteristics, which shape the nature of specific intentions to seek information from particular carriers; and Information Seeking Actions, which reflect the nature of the search itself and are the outcomes of the preceding classes. The CMIS was tested and refined in tests related to the informal channel in a large, technically oriented governmental agency (N = 380), then the refined model was confirmed by tests on the formal channel. Both tests of the revised model were supportive, suggesting that the most important variables were those related to an individual's existing information base, those associated with an individual's need for programmed information seeking, and those dealing with information carrier characteristics.