Implementation Of Standard Operating Procedures Research Articles

Conversion of an outpatient pharmacy to a mail-order pharmacy within a health system.

In an effort to expedite the publication of articles, AJHP is posting manuscripts online as soon as possible after acceptance. Accepted manuscripts have been peer-reviewed and copyedited, but are posted online before technical formatting and author proofing. These manuscripts are not the final version of record and will be replaced with the final article (formatted per AJHP style and proofed by the authors) at a later time. The establishment of a new outpatient pharmacy provided a strategic opportunity to repurpose and convert an existing outpatient pharmacy into a closed-door mail-order pharmacy within a health system. This article describes the steps taken to successfully make this change and evaluates the impact. The mail-order pharmacy conversion project was divided into 3 phases: phase 1 (before conversion) from July through August 2022, phase 2 (conversion) from October through November 2022, and phase 3 (after conversion) from December 2022 through February 2023. Phase 1 included standardizing workflows with standard operating procedure (SOP) development, improving automation, determining staffing ratios, gathering baseline staff engagement data, and identifying primary and secondary outcomes of interest. Phase 2 encompassed SOP implementation and training of mail-order team members. Phase 3 involved evaluating available pharmacy floorspace, marketing mail-order services, and the second distribution of the staff engagement survey. The measured outcomes of this project were total prescription volumes, increase in total revenue, and staff engagement. Data collection was completed in phase 3. The existing outpatient pharmacy was successfully converted to a closed-door pharmacy, and the associated prescription volume increased. Developing a strategic action plan to establish SOPs, calculate staffing performance metrics, and identify opportunities for growth and engaging frontline team members were essential to the success of this project.

A standard operating procedure for prehospital anaesthesia and its effect on mortality-An observational study.

Prehospital anaesthesia is a complex intervention performed for critically ill patients. To minimise complications, a standard operating procedure (SOP) outlining the process is considered valuable. We investigated the implementation of an SOP for prehospital anaesthesia in helicopter emergency medical services (HEMS). We performed a retrospective observational study of patients receiving prehospital anaesthesia by Finnish HEMS from January 2012 to August 2019. The intervention studied was the implementation of an SOP at two of the five bases during 2015-2016. Patients were stratified according to whether they were anaesthetised before, during or after implementation and the primary outcomes were 1- and 30-day mortality. Secondary outcomes included anaesthesia quality indicators. Confounding factors was assessed via logistic regression. A total of 3902 tracheal intubations were performed without an SOP, 430 during implementation and 1525 after implementation. The SOP had a significant effect on 1-day mortality during implementation with an odds ratio (OR) of 0.56, 95% confidence interval (95% CI) 0.37-0.81 and a further trend towards benefit after implementation (OR 0.84, 95% CI 0.68-1.04), but no difference in 30-day mortality (OR after implementation 1.10, 95% CI 0.92-1.30). Implementation of an SOP improved first-pass success rate from 87.3% to 96.5%, p < 0.001. Implementation of an SOP for prehospital anaesthesia was associated with a trend towards lower 1-day mortality and an improved first-pass success but did not affect 30-day mortality. Despite this, we advocate prehospital systems to consider implementation of a prehospital anaesthesia SOP as immediate performance markers improved significantly.

PENGARUH TINGKAT PENGETAHUAN DAN SIKAP PERAWAT TERHADAP PENERAPAN STANDAR PROSEDUR OPERASIONAL (SPO) PEMASANGAN INFUS DI RS PKU MUHAMMADIYAH BANTUL

Most of action for infusion in the emergency department. Action of infusion more frequently performed by nurses and should be in accordance with standard operating procedures (SOP). The occurrence of plebitis incident, swollen, and trauma of due to repeated infusion is result of actions that do not prioritize of the patient safety. The purpose of research is knowing influence the level of knowledge and attitudes of nurses toward the implementation of Standard Operating Procedures in infusion. This research used descriptive quantitative research methods with cross sectional. The respondent of it is nurses working in the emergency department of PKU Muhammadiyah Hospital Bantul. Data was collected using a questionnaires and observation. The analytical tool used are univariate, bivariate, and multivariate. Results is the level of knowledge most of nurses in good category (80,00%), the attitude of most of the nurses has a good category (53,33%) and the application of standard operating procedures infusion majority of categories has been implemented (53,33%). There is a relationship between the level of knowledge and the application of standard operating procedures (p&lt;0,05). There is a relationship between the attitude and the application of standard operating procedures (p&lt;0,05). The magnitude of the influence level of knowledge and attitudes of nurses toward the implementation of SOP for 53,4% (R Square) while the remaining 46,6% is explained by other variables. Conclusion is there is influence between knowledge and attitude toward the implementation of standard operating procedures of infusion in RS PKU Muhammadiyah Bantul. The suggestion is the hospital should be providing the instrument of infusion accordance with the principles of safety and alertness in the application of standard operating procedures of infusion.

Assessment of Factories on Adherence to COVID-19 Standard Operating Procedures: A Case Study of Wakiso, Mukono, Buikwe, and Jinja Districts, Uganda.

Coronavirus disease (COVID-19) is an infectious disease caused by the SARS-CoV-2 virus. Uganda confirmed the first case of COVID-19 on 21st March, 2020, which led to the first total lockdown in the country. During the lockdown, some factories remained operational; hence, there is a need for a study aimed at assessing the level of adherence to COVID-19 standard operating procedures (SOPs) in factories as a mitigator for the pandemic. A cross-sectional study to assess compliance of factories to COVID-19 SOPs was conducted in Wakiso, Mukono, Buikwe, and Jinja districts during the month of September, 2021. This involved visitation of factories and collection of data using the KoboCollect tool by interviewing general managers as well as human resource managers of the factories. A total of 39 factories were included in the study and were categorized into four major groups; food and beverages (15), plastics (5), construction (8), and others (11). Data analysis was done using STATA version 14.2. Overall adherence to COVID-19 SOPs by the factories was 64.1% (95% CI = 49.1-79.1). Communication and training of employees (79.5%; 95% CI = 66.8-92.2), wearing personal protective equipment (PPE), and respiratory protection (79.5%; 95% CI = 66.8-92.2) as well as enhanced cleaning and disinfection of surfaces (74.4%; 95% CI = 60.6-88.1) were the most implemented SOPs in the factories. Implementation of the SOPs was the highest in Mukono district (88.9%; 95% CI = 68.4-100) and the least in Wakiso district (40.0%; 95% CI = 9.6-70.4). The COVID-19 SOPs were followed mostly in construction material factories (87.5%; 95% CI = 64.6-100) and least in food and beverage factories (40%; 95% CI = 15.2-64.8). There was no significant difference in the adherence of COVID-19 SOPs among the districts (X2 = 5.02 and P=0.17) and factories (X2 = 7.04 and P=0.07). Although good overall adherence to SOPs noted was not dependent on location and type of factory, adherence to some SOPs such as exposure control plan, presence of signages on COVID-19, maintenance of social distance, and implementation of a health control plan varied with location of the district. Likewise, exposure control plan, signages on COVID-19, and maintenance of social distance varied significantly with the type of factory. This study revealed moderately good overall adherence to COVID-19 SOPs by factories, with variations in the level of implementation of individual SOPs being observed.

Perancangan SOP Pengendalian Internal Pada PT.Gading Abadi Semesta

Internal company control is very necessary in every company so that its management can be better. This community service activity (PKM) carried out at PT Gading Abadi Semesta aims to realize better company management and management by implementing internal control SOPs. The methods used were observation, interviews, and documentation so that the results obtained were carried out by socializing the implementation of SOPs to employees. The conclusion regarding the output achieved in community service activities (PKM) is that standard operating procedures (SOP) for cash disbursements and cash receipts are created, so that every cash receipt and disbursement is recorded clearly and archived properly. And the existence of standard operating procedures (SOP) for product inventory makes stock recording much neater than before and with minimal shortages. The implementation process is carried out and followed by employees in accordance with the rules and regulations written in the Standard Operating Procedure (SOP).

Perancangan Sistem Order Material pada Supporting Department di PT XYZ dengan Metode System Development Life Cycle

The study focuses on the Supporting department, responsible for producing components for assembling minibuses, including the J type. The department faces several issues, including a 60% confusion rate in component names out of the 600 components, delays and errors in component delivery spanning 4 to 16 hours, and the absence of a Standard Operating Procedure (SOP). Addressing these challenges necessitates the development of a material order system, tackled using the System Development Life Cycle (SDLC). Through SDLC analysis, solutions were derived, involving the creation of system programs, enhancing system flow, standardizing component names, grouping components into kits, establishing component catalogs, and formulating SOPs. This comprehensive solution was implemented at PTXYZ. The outcomes revealed significant improvements: standardization of component names among operators, administrators, and Microsoft GP, where 600 raw components were grouped into 98 packages, reducing delays to less than one working hour, meeting production schedules without delivery errors, and successful implementation of SOPs and catalogs facilitating the production process. Continuous monitoring is crucial to prevent the recurrence of delivery delays and name confusion.

Evaluating Medical Waste Sorting Methods and Ultimate Disposal Across Various Health Units at Kampala International University Teaching Hospital

Globally, the surge in medical and healthcare waste is evident, primarily driven by population growth, expanding healthcare facilities, and increased usage of disposable medical products. This study employed qualitative data collection methods, utilizing direct observation and daily review of completed questionnaires to ensure accuracy. Data sets were meticulously organized using an Excel spreadsheet and the Statistical Products and Service Solution (SPSS) data entry module. The assessment focused on waste segregation practices within various health units at KIU-TH. It was observed that healthcare officers in specific units predominantly managed waste segregation, with 95% of units employing color-coded waste bins. Black bins were the most prevalent, followed by red and yellow bins. Notably, a significant percentage indicated that containers for healthcare waste transportation consistently had securely covered lids (96%). The transportation of waste primarily relied on manual methods, either through hand-pushing containers or via vehicles. The study highlighted the implementation of Standard Operating Procedures (SOPs) and guiding documents across all health units and disposal sites. Overall, the findings underscored the prevalence of healthcare waste segregation using color-coded collection bins. However, instances of non-hazardous waste mixing with hazardous waste in general containers were observed, alongside the widespread presence of instructive posters in nearly all visited health units. Keywords: medical waste, segregation practices, disposal

Implementation of Material Process Standard Operational Procedures

Standard Operational Procedures are work guidelines that are very important for a company to implement properly because they function as a legal basis and guidelines to minimize errors in work implementation. This research aims to find out how standard operational procedures for material processing are implemented in the logistics sub-sector of PT PLN (Perseor) UP3 South Makassar. Data collection techniques through observation, interviews, and documentation. The research results show that the implementation of standard operational procedures has been implemented well, this can be seen from each dimension, namely the work efficiency dimension which has been efficient, the employee work consistency dimension has been consistent but there is still a flow of activities that are not being implemented. Dimension Minimization of errors that employees can make in work activities. Dimensions Problem resolution can be done by employees carrying out existing procedures. The work protection dimension has been implemented well. Appropriate work map dimensions. This research presents new information regarding the implementation of standard operational procedures for material processes in more detail by linking the theory and locus in this research which is different from previous research, namely in the logistics sub-sector of PT PLN (Persero) UP3 South Makassar. So this research can be used as evaluation material for research loci to improve employee work consistency through the implementation of good standard operational procedures

Optimization of Public Services

The article discusses the importance of public service as a crucial policy issue with strategic significance, acting as an indicator of an organization's performance. It emphasizes the government's responsibility to improve the quality of public services, ensuring they adhere to principles of general governance and protect all citizens. The article delves into the implementation of Standard Operating Procedures (SOP) in government agencies and the need for accountability, equal rights, responsiveness, and optimization of services. It also highlights the role of human resources and social media in enhancing public service quality. By combining these elements, the article aims to achieve better and more efficient public services that cater to community needs and expectations

Evaluation Of Standard Operational Procedure For Receivable Collection Of PT. XYZ

The aim of this research is to evaluate the implementation of Standard Operational Procedures for Receivables Collection at PT. XYZ and knowing the obstacles and delivering. solutions and suggestions for PT. XYS receivable collection procedures. The research method uses qualitative descriptive analysis supported by data collection from observation, documentation and interviews. Meanwhile, the data analysis method used is the Champion method. The results of Champion's research stated that the Standard Operating Procedures were declared effective by the billing department with a percentage of 91.67%. However, there are still obstacles in the receivables collection process, namely the cash collection process carried out by the collector team is not completed. For this reason, the author advises companies to consider adding collector staff and collaborating with cash payment outlets.

The Correlation Between Nurse Motivation and Compliance in The Implementation of Fall Risk Prevention

&lt;div&gt;&lt;table cellspacing="0" cellpadding="0" align="left"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td align="left" valign="top"&gt;&lt;p&gt;&lt;em&gt;Fall is a serious problem and requires high costs for patients and also for all wellness facilities. Morse Fall Score (MFS) was one of the assessments of risk of falls prevention efforts which was one of the principles of ability and behavior of nurses in doing work appropriate duties related to compliance implementation Standard Operating Procedures (SOP). One of the factors that influence nurse compliance in the implementation of SOP i.e. motivation and perceptions of nurse against their work. Motivation was one of the important things for someone in doing forefront where increasing motivation will lead to increased performance of nurses. This study aimed to know the correlation between the motivation of nurses and the implementation compliance of standard operating procedures of the risk of fall prevention inpatient care. This study used approach cross-sectional, non- probability sampling method that was purposive sampling. Statistical analysis used Spearman Rank tests with the significance value is 95% (α = 0.05). There was a significant correlation between the motivation of nurses with the standard operating procedures of implementation's compliance with the risk of fall prevention in the space of hospitalization with a p-value of 0.000 (p-value &amp;lt; 0.05). The correlations value (r) was 0.&lt;/em&gt;&lt;em&gt;0&lt;/em&gt;&lt;em&gt;42 meaning forms two variable correlations were unidirectional i.e. the higher the motivation then the standard operating procedures of the implementation's compliance with the prevention of the risk of falling was also higher. There was a significant correlation between the motivation of nurse with compliance the implementation of standard operating of the risk of fall prevention in patient room.&lt;/em&gt;&lt;em&gt;&lt;/em&gt;&lt;/p&gt;&lt;p&gt;&lt;em&gt; &lt;/em&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/div&gt;&lt;strong&gt;&lt;em&gt;Keywords&lt;/em&gt;&lt;em&gt; : Compliance, Motivation, Risk of fall, Standard Operating Procedure&lt;/em&gt;&lt;/strong&gt;

Implementation of Standard Operating Procedures In Biology Practicum High School

The Laboratory is a room or places equipped with tools and materials suitable for teaching science or implementing science practicum. Laboratory management in terms of organizational structure, activities, and facilities needs to be evaluated to increase awareness of the effectiveness of science learning and increase laboratory safety to the optimum level. This paper aims to determine 1) Standard Operating Procedures and 2) Obstacles in school SOP management. The research method used was descriptive exploratory. The data were collected by conducting interviews, observation, and documentation. The data analysis technique was carried out in descriptive qualitative. The results showed that the Biology Laboratory preparation at three Bantul Regency schools already had a Standard Operating Procedure (SOP). However, some schools have not fulfilled the SOP properly. Of the three schools observed in school C, there is no SOP for storing tools and practicum materials. School B SOP that has not been posted in the open, SOP for occupational health and safety, SOP for procurement of tools or practicum materials, and SOP for purchasing chemicals. School A does not have SOP posted in the open, SOP for storing tools or practicum materials, and procurement of tools or materials.

Analysis of PPE Use with Occupational Disease Risk Control: Analytical Study of Ppe Use at The Sudiang Raya Public Health Center, Biringkanaya District, Makassar City

The use of PPE is closely related to occupational diseases caused by work factors or diseases acquired while doing work and occur over a long period. This study aimed to determine the relationship between Knowledge, Compliance with the use of PPE, Availability of PPE, Implementation of Standard Operating Procedures (SOP) for the use of PPE and PPE Implementation Policy with Occupational Disease Risk Control. This research is quantitative with an analytic survey approach using a cross-sectional study method. The population in this study were all health workers with a total sample of 28; the sample was all nurses/doctors and midwives. Based on the square or comparative test results to determine the relationship between occupational disease risk control. The results showed that there was no relationship between knowledge (P=0.608), there was a relationship between the availability of Personal Protective Equipment (PPE) (P=0.002), Standard Operating Procedures (SOP) (P=0.004), Compliance with using Personal Protective Equipment (PPE) (P = 0.000). There is no relationship between policy (P = 0.0604) and controlling the risk of occupational diseases. Interventions are needed to ensure the availability of personal protective equipment (PPE) such as masks, and protective goggles, adherence to the use of self- protection equipment (PPE), and the implementation of Standard Operating Procedures (SOP) in each unit requires complete control so that the Standard Operating Procedures (SOP) are implemented, and adherence to the use of Personal Protective Equipment (PPE) requires awareness/not negligence in using Personal Protective Equipment (PPE) when serving patients to avoid risks occupational illness.

Implementation of Standard Operating Procedures (SOP), attitudes and assessment of income of two-wheeled Gojek partner drivers in the Jakarta Area

Gojek is one of the technology companies in Indonesia that serves transportation through two-wheeled vehicle services. Currently, Gojek services are available in 50 major cities in Indonesia. Now, information technology is widely used by business people in transportation services. The presence of online-based transportation services using the internet impacts the community in carrying out their daily activities efficiently. It can facilitate the use of transportation services and make the community more effective in making it easier for consumers as well in terms of meeting transportation needs, bearing in mind the needs of the Indonesian people. The current use of transportation services can be said to be very high. This study aims to determine the effect of implementing Standard Operating Procedures (SOP), Driver-Partner Attitudes, and Ratings by Gojek Consumers on the Income of Two-Wheeled Gojek Driver Partners in the Central Jakarta Region. The sample in this study was 100 Gojek partner drivers who live in the Tanah Abang area of Jakarta. The sample selection was carried out using a non-probability sampling technique. The data used in this study is using primary data. The analytical model used in this study is multiple linear regression. The results of this study indicate that Profitability has a positive effect on Standard Operating Procedures, which affects Revenue, while the Attitude of Gojek Partners has no impact on Income; giving rating affects Revenue. Standard Operating Procedures, Gojek Partner Attitudes, and Ratings significantly affect Income together.

Kecemasan Orang Tua dan Imunisasi Dasar dimasa Pandemi Covid-19

The COVID-19 pandemic situation has led to the temporary closure and/or delay of immunization services for community health centers in some areas. Parental anxiety about the risk of COVID-19 transmission is one of the factors in reducing immunization achievements, especially basic immunization. Parents' anxiety about the risk of COVID-19 transmission at this time is an obstacle that makes parents send their children for immunization. The purpose of this study was to determine the relationship between parental anxiety and completeness of basic immunization for infants during the Covid-19 pandemic at the Menteng Health Center. The design of this study used a cross sectional design. This research was conducted at the Menteng Health Center in July 2022. The population of this study were parents who had babies 0-12 months at the Menteng Health Center, Palangka Raya city and the sample size was 60 people using purposive sampling technique. . The test used in this study is the Chi-square test. The results showed that there was a relationship between maternal anxiety and immunization for infants during the COVID-19 pandemic (p value = 0.006 &lt; 0.05). Therefore, for Puskesmas to improve health promotion regarding the importance of immunization, as well as socialize a series of health guidelines and protocols, such as the Guidelines for Immunization Services during the COVID-19 Pandemic for the provision of safe immunization services, safe immunization practices, and implementation of Standard Operating Procedures. Infection Prevention and Control in public health centres.

Analisis Lean Manufacturing Produksi Saus Gulai dengan Metode Value Stream Mapping

Work productivity can be improved by minimizing waste on the production line. This study aimed to identify the flow process, evaluate constraints and waste, and design improvements in curry sauce production. Using Value Stream Mapping based on Lean Manufacturing principles, the study analyzed the production process through three stages: (1) current state mapping; (2) identification of constraints and waste; and (3) development of a future state map. The waste identified on the production line included worker/product movement, waiting time, and overproduction, resulting in a total lead time of 25621.4 seconds. Future state improvements, such as the implementation of Standard Operational Procedures (SOP), optimization of worker numbers, maintenance of equipment, and use of efficient machines, reduced the lead time to 25018.2 seconds. The study demonstrates the potential for increased productivity and resource/energy utilization through production line improvements.

Links Between Internal Factors, External Factors, Implementation Of Standard Operational Procedure (SOP) with Shallot Farmers Productivity in Bondowoso

The purpose of this study was to analyze the farmer's internal and external factors on shallot productivity through the implementation of Standard Operating Procedures (SOP) for shallot cultivation as an intervening variable in Bondowoso Regency. The research method is descriptive quantitative, with data collection methods using primaryand secondary data. The research technique uses path analysis (Path Analysis) using SPSS 22.0. The results of the analysis show that there is a significant influence of internal factors (X1) on shallot cultivation SOP (Z). This is based on the probability-value which is smaller than alpha (0.000 &lt;0.05), external factor variables (X2) have a significant effect on cultivation SOP (Z). This is indicated by the probability-value which is smaller than alpha (0.000&lt;0.05). The internal factor variable (X1) has a significant effect on shallot productivity (Y). This can be seen from the probability-value which is smaller than alpha (0.013 &lt;0.05). There is a significant influence between external factor variables (X2) on shallot productivity (Y) this is indicated by the probability-value smaller than alpha (0.018&lt;0.05), as well as shallot cultivation SOP variable (Z) on shallot productivity (Y) because the probability-value is smaller than alpha (0.000 &lt;0.05) so there is a significant influence between the shallot cultivation SOP variable (Z) on shallot productivity (Y). So it can be concluded that there is a significant influence between internal and external factors, through SOPs on shallot productivity in Bondowoso. Recommendations for shallot farmers in Bondowos to follow SOP for shallot cultivation as a whole to increase shallot productivity.

Analysis of Standard Operational Procedure Submission of Special Ceiling For Sales Division

This study aims to analyze the standard operating procedure (SOP) for filing an exceptional ceiling for the sales division at PT. Semen Baturaja (Persero) Tbk. This study uses a qualitative research design with a case study approach. Data was collected through interviews, document analysis, and observation of the SOP submission process for the sales division at PT. Semen Baturaja (Persero) Tbk. This study's findings are whether the Standard Operational Procedure for Submission of Special Ceilings has been going well or not. Standard operating procedures that are running well are shown in the Special SOP for Ceiling Submission; this can happen because it is in the preparation process so that, in practice, SOPs can be easily understood and also efficiently implemented by distributors. While implementing the main things in the Standard Operating Procedures is good because it has been appropriately implemented in every job, there's just no workflow in the Sales Division. In addition, there are due distributor receivables, so it becomes an obstacle for distributors to apply for a Special Ceiling according to the Standard Operating Procedure (SOP). This research contributes to the literature on SOPs by highlighting the importance of well-defined and effectively implemented SOPs in the context of the sales division of PT. Semen Baturaja (Persero) Tbk. In addition, this study provides insight into the challenges and factors that may influence SOP implementation in this environment. Practical implications for the management of PT. Semen Baturaja (Persero) Tbk and sales division. The findings indicate the need for more detailed and simplified SOPs for special ceiling proposals to improve process efficiency. In addition, this study recommends that companies provide adequate training and support for employees involved in the process. This research is limited to one case study at PT. Semen Baturaja (Persero) Tbk and these findings may not be generalizable to other companies or industries. In addition, this study does not evaluate the impact of implementing improved SOPs on sales division performance. Future research can explore these areas and assess the effectiveness of various strategies to improve the unique ceiling application process in sales divisions in peer companies in Indonesia.

Role of Standard Operational Procedures (SOP) in Organ Transplant Institution For Transplant Law Enforcement in Indonesia

The demand for human organs without an increase in supply poses a problem for many countries, particularly those where organ donation arrangements are not well regulated, as the risks of organ trafficking increase. It is not always easy to judge among donations that are actually donated under psychological stress or with the expectation of financial or other imbalance. Such a situation can be minimized if communication related to transplantation between the donor and recipient is well established. Transplant-related violations sanctions in general can be ethical, disciplinary or civil, criminal and administrative sanctions.The implementation of Standard Operating Procedures (SOP) of Organ Transplants in each hospital may be different, but there are some basic things and stages that must be considered in carrying out a transplant. In some countries, the existence of donor bureau/institution that regulate organ transplants, really helps minimize the problems that arise. The type of research used is normative juridical research, which is research conducted by conducting an in-depth study of the laws and regulations relating to the problems that are the object of research.

Implementation of Standard Operating Procedures of Food and Beverage Service at Infinity8 Bali Hotel

Purpose: This study aims to determine the implementation of standard operating procedures applied by food and beverage service employees and the managements to improve food and beverage service.&#x0D; Research methods: This study uses a qualitative descriptive analysis technique, which systematically describes the data obtained during the study starting from interviews, observations, questionnaires, literature studies, and quantitative descriptive analysis using a 5-level Likert scale. Data were obtained by distributing questionnaires on the implementation of standard operating procedure of food and beverage service to 9 respondents in the food and beverage service department.&#x0D; Results and discussion: From 13 standard operating procedures there are 11 standard operating procedures that have been implemented optimally, and 2 of standard operating procedures which is not maximum implementated yet such as selling by recommendation with a value of 3.81 and serving food and beverage with a value 4.19, as well as several points in standard operating procedures for seat the guest and menu presentation with a value of below 4.11.&#x0D; Implication: Conducting training, improving and maintaining the application of standard operating procedures, improving supervision and communication, and conducting evaluations to improve the services provided to guests need to do better.&#x0D; &#x0D; Keywords: implementation, standard operating procedures, food and beverage service.