Human Aspects Research Articles

Humour in trolley problems and other sacrificial dilemmas: killing is not funny at all

ABSTRACT Three studies were designed to explore a major criticism of sacrificial dilemmas, namely that their potential humorous aspects may distort moral decision-making. We collected moral responses (i.e. moral judgment and choice of action) but also asked participants to rate the funniness of moral dilemmas, in order to combine humour assessment and moral responses. In addition, the emotional responses to moral dilemmas were recorded for both men and women (including emotions related to humour), and the potential effect of individuals’ need for humour was also considered. Overall, three main results were reported. Firstly, the dilemmas used in our studies were not rated as funny at all. Secondly, reading moral dilemmas increased negative emotions (i.e. sadness, disgust, guilt) and decreased positive emotions associated with humour (i.e. joy, amusement, and mirth), with gender effects since women experienced stronger negative emotions than men. Thirdly, funniness ratings of sacrificial dilemmas did not vary according to gender and need for humour. This series of studies does not report empirical evidence to support the humorous aspects of trolley-type dilemmas, but invites a more systematic examination of how sacrificial dilemmas are perceived by participants who have to produce moral responses.

MICROPRUDENTIAL ASPECT BEYOND RULE OF THUMB IN RURAL BANK INDUSTRY IN INDONESIA

Objective: This research aims to examine the microprudential aspects beyond traditional rule of thumb measures in the regulation of Rural Banks in Indonesia, particularly focusing on the implications of recent regulatory changes that have prompted Rural Bank mergers. Theoretical Framework: This research utilizes a framework that incorporates financial ratios as critical indicators of bank performance and health. It considers the influence of regulatory frameworks—especially those outlined in POJK regulations—on the operational effectiveness and stability of Rural Banks. Related to the forced corporate action, reason that administrative reform may not have increased merger activity as expected is that larger, combined activities are likely to be more readily able to absorb the significant costs of complying with administrative reform than smaller Rural Bank. Method: This research methodology used is a qualitative descriptive method. In conducting this study, researchers used primary data and secondary data. Primary data obtained from the results practitioners' perspective of interviews (in-depth interviews) with experts and practitioners, who have an understanding of the issues discussed in Rural Bank Industry so that we can presumably determine the real current situation using a Qualitative Descriptive method with a Phenomenology study approach. While secondary data was complemented by data collected from literature studies, from the Financial Service Authority (OJK) official website, Several Rural Bank Performance Report and Financial Report during 2019 - 2023, scientific articles, books, information from the mass media and other relevant sources of information. Result and Discussion: This study highlights that reliance solely on the rule of thumb can be misleading in assessing bank health. It shows that a detailed analysis of various financial ratios—such as capital adequacy, asset quality, earnings, and liquidity—provides a more comprehensive understanding of a bank's performance and risks associated with mergers. The banking industry those had time to familiarize itself with the subject and to put legislation into concrete action. Other findings indicate that the enforcement of regulations aimed at increasing capital adequacy and reducing systemic risk has led to forced mergers among Rural Banks. Research Implication: The study underscores the importance of integrating microprudential regulations into the operational frameworks of Rural Banks. It suggests that regulators should prioritize comprehensive assessments based on financial ratios rather than simplistic heuristic methods, especially in the context of forced mergers driven by regulatory pressures. Effective and appropriate use of the merger strategies forced by regulator (OJK) have not facilitated Rural Banks’ efforts exactly to earn above-average returns. However, even when pursued for value-creating reason, merger strategies are not problem-free. Reason for the use of merger strategies and potential problem with such strategies are suboptimum goals congruence because of management control problem – include lack of direction, motivational problem, and personal limitation (Merchant et al, 2017). Recommendation: The research recommends that Rural Banks systematically evaluate their financial health using detailed financial ratios and adapt to the new regulatory landscape that encourages mergers. It also urges regulators to refine their guidelines to include these metrics as essential tools for ongoing performance assessment. Enhanced training for bank management on interpreting and applying these financial ratios can improve overall operational effectiveness, particularly in the context of mergers. Merger is not just about consolidating financial aspects, but also harmonizing the combination of tangible (Numbers on Balance Sheet) and intangible assets (Human capital aspect).

Accuracy Assessment of an Image-Based Cloud-Based Indoor Mapping Platform as an Alternative for Desktop Applications

Abstract. The generation of 3D spatial datasets, especially in indoor space, has continually been a challenge in developing spatial applications that are aimed for the realistic representation of the real world. Despite their potential, the creation of 3D spatial data remains a challenge, particularly in terms of cost and complexity associated with traditional methods. While this method proves to be a reliable and accurate method of creating such data, this approach entails challenges in economic, computational, and human resource aspects. Alternatively, omnidirectional images have emerged as cost-effective alternatives for representing 3D spaces, offering a comprehensive field of view and facilitating the generation of structure and appearance representations through mesh-based 3D maps. This study evaluates the geometric accuracy of a cloud-based image-based mapping platform for generating 3D representations of indoor spaces, aiming to assess its suitability as an alternative to desktop-based platforms. We obtained 30 sample lines and compare respective measurements from each of the generated meshes to a ground truth value. Results show that while there are no significant differences in the mean errors, the mesh generated from a cloud-based platform produced minimal errors. This demonstrates the potential of this platform for generating 3D representations of indoor space, acceptable in both geometric accuracy and visualization capabilities.

"All of these things interact, that's why it's such a wicked problem": Stakeholders' perspectives of what hinders low back pain care in Australia and how to improve it.

Low-quality care for low back pain (LBP) is pervasive in Australia. Drivers of low-quality care have been identified elsewhere and include misconceptions about LBP, vested interests and limited funding for evidence-based interventions. Yet, the literature that identified such drivers is not specific to the Australian context, and therefore, it is likely to represent only part of the local problem. This study aimed to determine where the most influential drivers of LBP care are in the Australian healthcare system and what could be done to address them. Clinical leaders from various disciplines, academics, hospital managers, policy-makers, consumers involved in LBP advocacy, board members of relevant health profession boards and private insurers were invited to participate in one-on-one interviews. Interviews were transcribed verbatim. Interview data were analysed using content analysis. We interviewed 37 stakeholders. Challenges that hinder LBP care in Australia included variability in care and inconsistent messages, funding models that are not supportive of appropriate care for LBP, the community's understanding of LBP, vested interests and commercial forces, difficulties in accessing timely and affordable conservative care, neglect of social determinants and health inequities, short consultations, siloed practices, uncertainties that stem from gaps in evidence and the experience of having LBP, individual and contextual variability, the mismatch between evidence and practice, the Australian healthcare system itself, the lack of political will and acknowledgement of LBP as a public health issue, stigma, the need to improve human aspects and the compensation system. When discussing factors that could improve LBP care, participants raised collaboration, changes in funding, improvement of access to - and affordability of - models of care and care pathways, public health campaigns targeting LBP, enhancement of policy and governance, increasing and better training the workforce, consideration of inequities, making improvements in information sharing and reforming the worker's compensation sector. LBP is a wicked problem, influenced by several systemic factors. An agenda for system change in the LBP landscape should be guided by a collaborative, coherent and integrated approach across sectors to enhance quality of care and system efficiency for those who seek and provide care.

Prehospital ultrasound constitutes a potential distraction from the observation of critically ill patients: a prospective simulation study

BackgroundPrehospital point-of-care ultrasound allows an unstable patient to be rapidly and accurately assessed. However, we are concerned that an excessive focus on the ultrasound device, in an already demanding emergency medical service environment, may distract from patient care, potentially leading to reduced situational awareness and the neglect of other crucial instruments, such as the patient monitor. Thus, in this study, we examined the influence of prehospital ultrasound on situational awareness, by studying the degree to which physicians were distracted from the patient monitor.MethodsWe observed HEMS physicians in a simulated setting and analysed their gaze behaviour using an eye tracker placed on three areas of interests: the ultrasound device, the patient and the patient monitor. In the course of the experiment, the simulated patient desaturated, which was presented on the patient monitor. The primary outcome was the fraction of gaze distribution across the three areas of interest, while secondary outcomes were different gaze metrics (dwell time, revisits, average duration of visual intake and entry time) on the patient monitor. We then compared the participants who noticed the patient’s deterioration with those who did not.ResultsIn 75% of cases, the severely decreased oxygen saturation went unnoticed during the test. Moreover, the gaze distribution of the two groups differed, with the group that recognised the deterioration focusing longer on the patient monitor (7.8% (95% CI 5–10.7) vs 0.1% (95% CI 0–0.3), p: 0.124).ConclusionsThe task of performing an ultrasound examination appears to overwhelm some participants and distract them from other aspects of the scenario. Efforts to mitigate distractions and optimise the use of prehospital ultrasound, such as education, a focus on human factors aspects and standardisation, are crucial for maximising the potential benefits of prehospital ultrasound.

Emergence of Streptococcus suis infection from Goa, India

Abstract Streptococcus suis is an emerging zoonotic bacterium that causes severe invasive disease in humans. In India, only two human case reports have been recorded till now. In the present report, we described the clinical case report along with an epidemiological investigation of the first S. suis case from Goa, India. The clinical presentation and detailed history regarding the potential exposure factors for the infection were recorded and to trace the source of the infection, the meat markets and the backyard piggeries in the vicinity of the patient’s residence were investigated. Case definitions were formulated and enhanced surveillance was initiated in the State to identify any additional cases. The case-patient was a co-morbid 63-year-old female, who was provisionally diagnosed with meningitis and septicaemia and S . suis infection was detected using automated microbial identification systems. The epidemiological investigation revealed that the patient was involved in handling raw pork one day prior to the symptom onset. Based on the active case finding, no additional case of S. suis was detected in the area. The present case was a sporadic case of S. suis in Goa, India and case-patient may have been exposed to the bacteria by handling raw pork while cooking. One Health impact statement Our investigation described the 3rd case of Streptococcous suis from India. This is significant because despite the abundance of the source of infection across the country i.e. high prevalence in the pig population, there are unusually low number of human cases, which can be attributed to very low clinical index of suspicion and lack of diagnostic tests in humans, as evidenced in the present case. A multi-disciplinary One Health approach has been applied for the present case investigation as the Human Health, Animal Health and Food Safety aspects were investigated in collaboration with the State Health & Animal Husbandry departments along with the academia. The findings of the present investigation will aid in enhancing the clinical index of suspicion among clinicians and awareness among high-risk groups like veterinarians for S. suis infection in humans and animals. The multi-disciplinary One Health approach aided us in tracing the source of the infection, which would help in generating evidence for designing preventive interventions.

Elevating the human experience through service standards: insights from the global refugee crisis

PurposeThis article proposes a set of three service standards for serving humanity; develops the Agency, Dignity and Diversity (ADD) Service Standards Framework; integrates these standards with human experience; and then applies this framework to refugee service experiences.Design/methodology/approachBuilding on Transformative Service Research (TSR), we propose service standards for humanity and connect these standards to elevating the human experience. Subsequently, the ADD Service Standards Framework for serving humanity is presented and applied to the human experiences of refugees.FindingsThree service standards for serving humanity are proposed: empowering human agency, respecting human dignity and honoring human diversity. Further, we apply these three standards to offer a set of standard-specific practical actions adapted to the plight of refugees.Practical implicationsThe practical implications affect all aspects of humanity’s service systems. Service standards should be universal, responsive to various needs of individuals and groups and adaptable to changing needs.Originality/valueThis paper contributes service standards for guiding service systems of any kind in serving humanity and provides a comprehensive framework for designing and implementing service standards that can elevate the human experience.

Who uses personas in requirements engineering: The practitioners’ perspective

Context:Personas are commonly employed in software projects to better understand end-users needs. Despite their frequent usage, there is a limited understanding of their practical application and effectiveness. Objective:This paper aims to investigate the current practices, methods, and challenges associated with using personas in software development. Methods:A two-step investigation was conducted, comprising interviews with 26 software developers, UI/UX designers, business analysts, and product managers, along with a survey of 203 practitioners. Results:The findings reveal variations in the frequency and effectiveness of personas across different software projects and IT companies. Additionally, the study highlights the challenges practitioners face when using personas and the reasons for not using them. Notably, the research shows that some human aspects (e.g., the needs of users with disabilities), often assumed to be a key feature of personas, are frequently not considered for various reasons in requirements engineering. Conclusions:The study provides actionable insights for practitioners to overcome challenges in using personas during the requirements engineering stages. Furthermore, it identifies areas for future research to enhance the effectiveness of personas in software development.

Human–River Relationships

ABSTRACTRivers and people are tightly coupled. How people relate to rivers dictates their understanding of rivers and approaches to river management. The numerous ways people interact with rivers create complex patterns of social–ecological relationships and interdependencies. Despite this tight coupling, rivers and humans are often studied and managed as separate entities, to the detriment of river environments. Conceptual pluralism is required to move beyond existing practice to avoid irretrievable loss of ways of framing and working with our river environments. The articles in this special issue approach human–river relationships from three perspectives. First, there is a subset that enters the discussions via the human aspects of relationships with rivers, particularly the human frames, metaphors, definitions, or concepts used to reflect on human activities related to rivers. The second subset approaches relationships via the river dimensions, with particular focus on the impacts of human modifications to river ecosystems. Finally, the third subset more fully emphasizes the relationships between humans and rivers. The wide‐ranging dialogue provided in these articles highlights the need for a wider research agenda for rivers that embraces social–ecological systems and other integrative, inclusive ways of understanding. As a collective, these articles advocate the value of creating new river knowledge embedded within a social–ecological context, action, and advocacy.

Losing Your Best: How Poor Leadership Can Drive Top Talent Away

This article discusses how leadership behaviors can inadvertently undermine employee engagement and drive top performers to seek new opportunities. It identifies five areas where leaders commonly fall short: lack of recognition and praise for good work, insufficient meaningful feedback, unclear career growth opportunities, poor work-life balance expectations, and deficient company-wide communication. For each area, research is presented on its importance for retention followed by an illustrative example of an employee who departed due to that specific deficiency. The article advocates for leaders to adopt strategies like regular praise, ongoing development-focused feedback, transparent career roadmaps, flexibility that respects personal well-being, and consistent messaging. When leaders make intentional efforts to strengthen these human aspects of work, it nurtures an environment where high-performing talent is motivated to stay committed to the organization long-term.

Evaluating the Accuracy of Virtual Reality in Replicating Real-Life Human Postures and Forces for Injury Risk Assessment.

The objective of this study was to assess the accuracy of virtual reality (VR) technology in replicating real-life environments for the adoption of appropriate human postures and forces. Despite the widespread implementation of VR in various applications, there is a lack of research evaluating the accuracy of human postures and sensory aspects in the VR environment compared to real-life scenarios. A total of twenty-two student participants were recruited for this study, which involved a common lifting task. Two specific poses were identified as having potentially excessive forces exerted on the lower back. By comparing the angles of seven anatomical joints in both the real environment and the VR environment at each pose, we observed that depth perception may influence posture adoption in the VR setting. Moreover, the presence of a physical load applied to both hands significantly influenced the postures adopted by participants compared to those in the VR environment. These deviations in postures directly led to significant differences in predicted spinal forces exerted on the lower back, which in turn could result in inaccurate assessments of injury risks and the design of injury prevention programs. Therefore, it is crucial to understand the accuracy of VR technology as a substitute for real-life environments.

Post-Bruner Reflections on the Human Mind

AbstractAfter a short presentation of some key aspects of Jerome Bruner’s theories of the mind, this paper aims to assess his thinking on the mind in light of a broader context. This is done from three different angles: (1) By focusing on Roman Jakobson’s theories about language, which Bruner refers to. (2) By bringing in some post-structuralist perspectives that problematize narratives and logocentric entrenchments in scientific thinking. (3) By analyzing the eighteenth-century German discussion among Christian Wolff, Alexander Gottlieb Baumgarten and Immanuel Kant about the role of metaphysics in their understanding of psychology. The findings indicate that Roman Jakobson, with his poetic understanding of language, may point to a valid path for future research on the mind. Moreover, Jakobson’s understanding is also compatible with Baumgarten’s use of poetic aspects. Both manage to subvert the logocentric aspect of humans’ use of language and by this demonstrate how metacognition has to be understood through esthetic functions that go beyond a logocentric use of language. The Wolffian emphasis on mathematics and logic in Wolff’s understanding of psychology is comparable with many of the premises for the cognitive revolution in the 1950s. The Kantian focus on concepts and rule-governed understanding also points in this direction. Bruner seems to ignore the historical background for discussions of psychology in the twentieth century, and because of this has problems moving beyond the logocentric premises that govern most of the cognitive sciences.

Exploring the Role of AI in Automating Content Marketing: Unlocking Opportunities and Navigating Challenges

As artificial intelligence (AI) continues to evolve, it has significantly influenced the field of content marketing, offering new opportunities for automation. This research explores how AI is transforming content marketing by automating processes such as content creation, curation, personalization, and distribution. AI-driven tools like Natural Language Processing (NLP) and machine learning algorithms enable marketers to generate large-scale content, analyze audience preferences, and deliver tailored messages with unprecedented efficiency. The study aims to examine the benefits of AI in content marketing, including improved productivity, cost-efficiency, and enhanced targeting capabilities. At the same time, it addresses critical challenges, such as balancing automation with creativity, maintaining content authenticity, and mitigating the risks of algorithmic bias. Additionally, the research delves into the ethical considerations surrounding AI in content marketing, particularly with respect to data privacy and transparency in AI-generated content. By analyzing case studies and industry trends, this research provides insights into how businesses can effectively leverage AI for content marketing while overcoming the inherent challenges. Ultimately, it offers a comprehensive understanding of how AI can be harnessed to enhance marketing efforts in the digital age while maintaining a human touch and ethical standards. In addition to examining the operational and ethical dimensions, this research also investigates how AI is reshaping the role of marketers. As AI automates routine tasks such as keyword optimization, content scheduling, and performance tracking, marketers are free to focus on more strategic, creative, and high-value activities. However, this shift raises questions about the evolving skill sets required for marketers in an AI-driven landscape. The study explores how AI can complement human creativity rather than replace it, emphasizing the need for marketers to adapt to new tools while maintaining a strong foundation in storytelling, branding, and customer engagement. By highlighting both the technological and human aspects of AI integration, this research provides a balanced perspective on the future of content marketing in an increasingly automated world.

Perancangan Aplikasi Sistem Absensi Guru Dan Karyawan Berbasis Web Sekolah Menengah Kejuruan

The development of information technology is quite extensive and global and has had a changing impact on all aspects ofhuman life. In the field of education, information technology is very necessary in order to support the performance ofeducation so that it can be useful in building an intelligent and competitive generation, one of which is at Global PersadaVocational School. Based on observations, Global Persada Vocational School does not yet have a teacher and employeeattendance system for processing teacher absence data. The obstacles that are often encountered in manual processing ofabsentee data are that it is very slow, ineffective, and makes it difficult for school principals to manage and check data onteachers who are present, and is even prone to losing absenteeism recap data. The aim of this research is to design andbuild a Web-based attendance system for processing teacher and employee attendance data for Global PersadaVocational School to make it easier to process teacher and employee attendance data. In building the teacher andemployee attendance system, the author used the SDLC method with the Waterfall model in designing the system andproduced a system with a simple interface that can help present accurate and relevant value data processing information.

Aligning visual prosthetic development with implantee needs.

Visual prosthetics are a promising assistive technology for vision loss, yet research often overlooks the human aspects of this technology. While previous studies focus on the perceptual experiences or attitudes of implant recipients (implantees), a systematic account of how current implants are being used in everyday life is still lacking . We interviewed six recipients of the most widely used visual implants (Argus II and Orion) and six leading researchers in the field. Through thematic analyses, we explored the daily usage of these implants by implantees and compared their responses to the expectations of researchers. We also sought implantees' input on desired features for future versions, aiming to inform the development of the next generation of implants. Although implants are designed to facilitate various daily activities, we found that implantees use them less frequently than researchers expect. This discrepancy primarily stems from issues with usability and reliability, with implantees finding alternative methods to accomplish tasks, reducing the need to rely on the implant. For future implants, implantees emphasized the desire for improved vision, smart integration, and increased independence. Our study reveals a significant gap between researcher expectations and implantee experiences with visual prostheses. Although limited by access to a small population of implantees, this study highlights the importance of focusing future research on usability and real-world applications. This retrospective qualitative study advocates for a better alignment between technology development and implantee needs to enhance clinical relevance and practical utility of visual prosthetics.

A Scoping Review of the Respiratory Effects of Red Tide in Humans.

Algal blooms of Karenia brevis produce brevetoxins that lead to the natural phenomenon of red tide. Beyond monitoring the red tide concentration and forecasting future outbreaks, uncertainty exists in the field when examining these toxins in relation to physiologic aspect of humans. Contaminated air that results from outbreaks of K. brevis leads to inhalation of aerosolized brevetoxins, which directly impact the human respiratory system. This scoping review focused on the respiratory effects of red tide and was conducted by using a comparative method between 2 researchers. Relevant abstracts were collected, and full-text articles were reviewed by using PubMed, Science Direct, CINAHL Complete, and BioMed Central databases. Thirty articles were included in the final analysis and categorized by study design, location, and number and age of participants, and were also divided into assessment by respiratory effects, exposure, measurements of K. brevis, and asthma. The research indicates that respiratory health issues exist and can be compounded with exposure to red tide, specifically upper respiratory symptoms. Both symptomatic issues and pulmonary function tests were of concern when individuals were subjected to brevetoxin exposure. Even low levels of K. brevis resulted in negative respiratory health effects. Red tide is common in many areas of the world. The toxins released can cause adverse respiratory effects in humans. This article provides a comprehensive summary of the scholarly literature focused on the respiratory system and red tide produced by K. brevis.

Arup Group Limited: putting trust in the trust

Research methodology The data set used to write this case was collected from 83 public sources, including company communications, company journals and reports and the company website, along with newspaper articles, industry reports, scientific articles and case studies. The data set was used to analyse both the industry and firm in which Arup operated to draw conclusions about the firm’s strategy and competitive advantage, specifically, as it relates to trust and knowledge management. Case overview/synopsis Alan Belfield, an employee of Arup Group Limited for 29 years, and the company’s chairman since 2019, had witnessed significant growth since he first joined the firm. Operating globally, Arup had a proud past; since 1946, the company had served 6,931 clients across 143 countries, leading to its important contribution to many world-renowned landmarks within the built environment. From 2018 to 2020, revenue at the global multiservice engineering company had grown almost £250m [1] to £1.809bn. Over the past few years and as 2021 came to an end, the global engineering services industry had experienced a flood of mergers and acquisitions, as the industry grew towards maturity and clients looked for full-service solutions. Arup’s strategy had proven successful in the past, evidenced by its capacity to grow revenues and partake in the design of well-known structures and buildings. However, with the trend towards consolidation, as Arup headed into 2022, how could the firm retain its position as one of the global leaders in the industry over time? Complexity academic level The case can be used in business courses on global strategic management at the bachelor and master levels, as it applies key strategic management concepts within a global context. The case focuses primarily on the transnational corporation (Bartlett and Ghoshal, 2002) and how it creates value through strategy and structure. Instructors who wish to integrate the human resource management aspect into the course are provided with optional material, including an additional reading, along with an assignment question and associated analysis and teaching guidance.

Rural children know cavity-nesting birds of the Atlantic Forest but may underappreciate their critical habitat

Abstract Cavity-nesting birds are a diverse and charismatic community, with a common need for tree cavities that makes them vulnerable to land management by humans. However, little research has formally integrated human social aspects into management recommendations for the conservation of cavity-nesting birds. In agroecosystems, people's management decisions modify and define the habitat availability for native cavity-nesting species. These behaviors during adulthood are related to people's worldviews and are shaped, in part, by childhood experiences. On-going forest loss may reduce opportunities for children to interact with and learn from cavity-nesting birds and their habitats. We used a social-ecological framework to assess rural children's knowledge and representations of native cavity-nesting birds and their habitats in agroecosystems of the threatened Atlantic Forest of Argentina. We employed “freelists” and “draw-and-explain” strategies with 235 children from 19 rural schools, and then compared results with a 4-yr dataset of trees (n = 328) and tree-cavity nests (n = 164) in the same study area. Children listed a high diversity (93 taxa) of native cavity-nesting birds, especially parrots (Psittacidae), toucans (Ramphastidae), and woodpeckers (Picidae), which they mostly recognized as cavity-nesters. However, children drew agricultural landscapes with few of the habitat features that these birds require (e.g., tree cavities, native forest). Exotic trees were overrepresented in drawings (40% of mentions) compared to our field dataset of nests (10%) and trees on farms (15%). Although children mentioned and depicted a high diversity of native cavity-nesting birds, our results may reveal a problematic extinction of experience regarding how these birds interact with their habitat. To strengthen children's contextualized knowledge and promote their long-term commitment to the conservation of cavity-nesting species, we recommend fostering meaningful experiences for children to interact with native cavity-nesting birds and recognize their habitat needs. A version of this article translated into Spanish is available in the Supplementary Material 1.

Human-Centric Design Model to Enhance the Passenger Experience of Airport Smart Security System

Many studies have overlooked the aspect of humans when it comes to the security system integration in an airport. Hence, this study aims to develop a human-centric smart security system at the Dubai International Airport (DXB) to enhance the passenger experience. This paper proposed a human-centric design model to assess passenger experience at the smart security gate in the DXB and uses the model to analyze the proposed model based on the feedback of passengers. The model is represented by the human-centric dimension of emotional/feeling, behavior, needs and requirements, usability, trust, cognitive, and ergonomics that has a relation with passenger experience. A survey was administered to 400 respondents who had experience using the airport security system at the DXB. Regression analysis was used to test the relationship within the model and establish a human-centric model. Usability tests were used to gain deeper insight and gauge a more in-depth opinion of the respondents. It was found that cognitive had a low influence on passenger experience, while most respondents viewed the model as very useful. The findings of the study will assist the airport industry and authorities in UAE airports to better position their security system and enhance the passenger experience.

Leveraging Technological Research Methodologies to Improve Employee Performance in Organizations

The effective management of human resources in organizations is imperative for attaining optimum performance and eventual profitability. The increasingly competitive marketplace has compelled organizations to work towards attaining operational excellence, which heavily relies on the performance of its human resources. The adoption of cutting-edge research techniques has emerged as a pivotal strategy as organizations endeavour to achieve operational excellence. However, human resource managers have had to grapple with various challenges associated with the management of employee data generated and managed through digital platforms and tools, including issues such as data safety and security. This paper explores the intersection between tech-enhanced, advanced research methodologies and employee performance that is geared toward sustainable economic growth at the organizational level. Notably, the paper examines big data analytics as a tech-enhanced research tool leveraged by organizations in a bid to understand their human resource and the best way they can be managed to ensure high performance, which translates into high productivity and competitiveness in their respective sector or industries. In particular, this paper conducts a comprehensive review of recent extant literature regarding the adoption of big data analytics, which has revolutionized how organizations collect and analyze vast amounts of data, thereby enhancing their decision-making process. The reviewed literature focused on human resource aspects such as recruitment and selection; employee development; employee performance management and compensation structures. The review revealed that big data has emerged as a critical tool for managing large volumes of data that are acquired via numerous digital tools as organizations grapple with the integration of technology into their human resource practices. The technologies have helped human resource managers with these structured and unstructured data, they gain insight that in turn, guides their decision-making processes and improves the overall operational efficiency. The review outlines the transformative potential of integrating big data tools with human resource management and recommends that organizations should invest in these tools to enhance their recruitment and selection, employee development, performance measurement and upgrade their compensation structure.