Home Delivery System Research Articles

A Review on Customer Perception towards Home Delivery System for Brick-And-Mortar Retailing

A Review on Customer Perception towards Home Delivery System for Brick-And-Mortar Retailing

Orthopedic Treatment in the Era of COVID-19: Perspectives from a National Survey in Thailand

Purpose: The coronavirus disease 2019 (COVID-19) pandemic has affected the management of patients with non-emergent orthopedic conditions, resulting in postponed surgical intervention(s) and changes in hospital services. Specific guidelines have been issued for emergency orthopedic cases; however, no definitive guidelines have been proposed for the management of elective or non-urgent conditions during the pandemic. As such, physicians have been obliged to make decisions based on their judgment. This study aimed to analyze data regarding changes in general orthopedic practices during the pandemic, especially those pertaining to surgery, clinical procedures, follow-up periods, referrals, and protective equipment. Methods: This study investigated the impact of the COVID-19 pandemic on the management of non-urgent orthopedic conditions by outpatient orthopedists. A questionnaire was developed and shared with nationwide orthopedic social media groups and through e-mails. Results Of the 200 orthopedic surgeons invited to participate, 129 (64.5%) responded. Results revealed that 65.9% of the surgeons preferred conservative treatment to surgery among patients with the appropriate indications. Additionally, follow-up periods were extended in 69.0% of patients, and 70.5% were prescribed more medication. The N-95 mask and home delivery system for medications were the two most desirable protective equipment and innovations that surgeons needed (79.1% and 69.8% of respondents, respectively). Conclusions: The COVID-19 pandemic has led to changes in general orthopedic practices in outpatient clinics, such as a preference for more conservative treatment than surgery, extension of appointment periods, prescription of medicine for a longer period, and use of drug delivery to patients’ homes.

Efficacy of distance training program for cardiopulmonary resuscitation utilizing smartphone application and home delivery system

Aim of the studyCommunity cardiopulmonary resuscitation (CPR) education is important for laypersons. However, during the COVID-19 pandemic, with social distancing, conventional face-to-face CPR training was unavailable. We developed a distance learning CPR training course (HEROS-Remote) using a smartphone application that monitors real-time chest compression quality and a home delivery collection system for mannikins. This study aimed to evaluate the efficacy of the HEROS-Remote course by comparing chest compression quality with that of conventional CPR training. MethodsWe applied layperson CPR education with HEROS-Remote and conventional education in Seoul during the COVID-19 pandemic. Both groups underwent a 2-min post-training chest compression test, and we tested non-inferiority. Chest compression depth, rate, complete recoil, and composite chest compression score was measured. Trainees completed a satisfaction survey on CPR education and delivery. The primary outcome was the mean chest compression depth. ResultsA total of 180 trainees were enrolled, with 90 assigned to each training group. Chest compression depth of HEROS-Remote training showed non-inferiority to that of conventional training (67.4 vs. 67.8, p = 0.78), as well as composite chest compression score (92.7 vs. 95.5, p = 0.16). The proportions of adequate chest compression depth, chest compression rate, and chest compressions with complete chest recoil were similar in both training sessions. In the HEROS-Remote training, 90% of the trainees were satisfied with CPR training, and 96% were satisfied with the delivery and found it convenient. ConclusionHEROS-Remote training was non-inferior to conventional CPR training in terms of chest compression quality. Distance learning CPR training using a smartphone application and mannikin delivery had high user satisfaction and was logistically feasible.

Redefining Home Delivery System: Customers’ Perception Towards Dunzo Mobile Application with Special Reference to Chennai City

Redefining Home Delivery System: Customers’ Perception Towards Dunzo Mobile Application with Special Reference to Chennai City

Does e-grocery shopping reduce CO2 emissions for working couples’ travel in England?

This research provides new evidence about the relationship between online and in-store shopping. This article uses data for England from the UK National Travel Survey (NTS) which covers a full week and also provides information about grocery shopping practices (online and in-store). We examine the effects of online purchases on the grocery shopping practices of working couples and their related CO2 emissions. Our analysis reveals a substitution effect between in-store trips and online shopping combined with home delivery and a 37% reduction in household CO2 emissions for grocery shopping. It appears that buying groceries online combined with a home delivery system makes it possible to significantly cut emissions for grocery shopping trips, or at least to offset the effects of in-store trips by the households with the highest emissions. No rebound effect is observed for other trip motives, i.e. it is not because people make fewer trips for in-store grocery shopping that they make more trips for leisure, personal or other motives.

Emergency food supplies and food security in Wuhan and Nanjing, China, during the COVID-19 pandemic: Evidence from a field survey.

MotivationDetailed empirical work on the impact of the COVID‐19 pandemic on food security is scant. Local management of food security has received little attention.PurposeThis article describes emergency food policies in Wuhan and Nanjing, China during lockdown in 2020 and their implications for household food security in the two cities.Methods and approachPolicy documents and background data describe the emergency measures. Online surveys of residents of two Chinese cities were used to gauge household food security.FindingsDespite the determined efforts of provincial and city governments to ensure that food reached people who were locked down in Wuhan, or subject to restrictions on movement in Nanjing, households experienced some decline in food security. Most households found they could not access their preferred foods. But a minority of households did not get enough to eat.Government had contingency plans for the pandemic that ensured that most people had sufficient, if not preferred, food. But not all households were fully covered.Policy implicationsA more resilient system of food distribution is needed, including a relatively closed and independent home delivery system. Grassroots organizations such as residential community committees, property management organizations, and spontaneous volunteer groups need to be brought into the management of emergency food provision.

Tele-neurology during the COVID-19 Pandemic as a Solution for Bridging the Healthcare Gap

Due to the COVID-19 outbreak in Thailand, patients were unable to be examined, to receive follow-up treatments, or to receive medication in the normal ways that they previously had. As a result, Srinagarind Hospital of the Faculty of Medicine at Khon Kaen University established a home delivery system for those patients, who needed to be continuously treated. Two types of services were made available: 1) Patients were able to make a request on the Facebook page of ‘Drug delivery’ or on the Line application: @Dr. Somsak, and 2) the physicians phoned the patients in order to assess symptoms and to provide treatment based on the symptoms and severity of the disease. Regarding neurological patients in Thailand, most patients; such as people with epilepsy (PWE) are most often treated by general practitioners in community hospitals or by internist or pediatricians in provincial hospitals. Only a small percentage of PWE are actually treated by neurologists or pediatric neurologists. The Epilepsy Clinic of Srinagarind Hospital has, therefore, developed a service system for the out-patient department in which the physicians call the patients in order to assess their symptoms and to provide continued treatment to those individuals with PWE so that status epilepticus, which arises from drug deficiency, can be prevented. Consequently, the Integrated Epilepsy Research Group has developed a tele-medicine system for PWE, who are treated in the Epilepsy Clinic. Moreover, the newly developed service system will continue to be used to treat patients with neurological diseases in order to resolve the problem of gaining access to neurological doctors. Keywords: Epilepsy clinic, Neurological disease, Tele-medicine

Abstract PO-021: Impact of COVID-19 in continuity of cancer treatment for lung cancer patients

Abstract Background: We aimed to analyze the impact on treatment delivery in patients with lung cancer during the COVID-19 pandemic and to describe the patterns of treatment change. Methods: We accessed treatment records of all lung cancer patients treated from 02/20 to 06/20 at the oncology day hospital in our institution (HGUGM; Madrid, Spain). We have prospectively identified all COVID-19 lung cancer patients confirmed by SARS-CoV-2 RT-PCR and included all those on active treatment (<30 days from last dose of any systemic therapy). Results: A total of 242 patients with lung cancer were receiving active treatment as follows: chemotherapy (117 pts, 48%), immunotherapy (56 pts, 23%), targeted therapy (52 pts, 21%), chemo-immunotherapy (13 pts, 5%), radio-immuno-chemotherapy (4 pts, 2%). Intention of treatment was palliative in 84% vs. curative in 16% (28 pts on chemoradiation; 11 pts on adjuvant/neoadjuvant therapy). Median number of treatment lines was 1 (range 1-6). 11 patients had confirmed COVID-19 illness during active cancer treatment, and 5 patients died due to COVID-19. On average, 61 patients with lung cancer were treated per week before the pandemic. After an initial peak during the first week of pandemic, treatment delivery dropped by -62.2% four weeks after the first case confirmed in our institution (chemotherapy, -58.2%; immunotherapy, -72.6%; chemo-immunotherapy, -100.0%; targeted therapy, -59.0%) and came back to normal at week +7. Treatment interruption or dose delay was observed in 125 pts (28% temporal, 24% definitive). Overall, 23 patients refused to continue treatment due to fear or mobility restrictions due to the pandemic. Additionally, we identified doses skipped in 51 pts (21%), increase on dose intervals in 42 pts (17%), and dose reductions in 16 pts (7%). Route of administration remained the same for all pts but 1 (i.v. to oral). Although absolute use of G-CSF fell by -57.9% during the pandemic, tied to less administration of chemotherapy, the relative use of G-CSF increased in patients receiving chemotherapy-based treatments: G-CSF was initiated in 31 pts who were not previously receiving G-CSF, and expanded in days of use in 7 pts already on treatment. Telemedicine was used in 106/242 patients (44%) to minimize physical presence in the hospital. Drug home delivery system was initiated in 22 patients (9% of total), all of them on targeted therapy (representing 42% of all active patients on targeted therapy). Of the 32 patients who were receiving treatment in clinical trials (10 pts immunotherapy; 8 pts targeted therapy; 8 pts chemo-immunotherapy; 2 chemotherapy, 4 radio-chemo-immunotherapy), neither treatment delays nor COVID-19 illness was documented in any patient. Conclusions: COVID-19 pandemic significantly modified treatment patterns in patients with lung cancer who were receiving active treatment. Measures were taken to reduce the number of visits to outpatient facilities, and treatment home delivery was facilitated when feasible. Citation Format: Antonio Calles, Manuel Alva, Inmaculada Aparicio, Javier Soto, Natalia Gutierrez, Marianela Bringas, Vicente Escudero, Roberto Collado, Mar Galera, Rosa Alvarez. Impact of COVID-19 in continuity of cancer treatment for lung cancer patients [abstract]. In: Proceedings of the AACR Virtual Meeting: COVID-19 and Cancer; 2020 Jul 20-22. Philadelphia (PA): AACR; Clin Cancer Res 2020;26(18_Suppl):Abstract nr PO-021.

Same-Day Delivery with Drone Resupply

Unmanned aerial vehicles, commonly referred to as drones, have recently seen an increased level of interest as their potential use in same-day home delivery has been promoted and advocated by large retailers and courier delivery companies. We introduce a novel way to exploit drones in same-day home delivery settings: drone resupply. We consider a home delivery system in which delivery trucks are regularly resupplied by drones. Resupply can take place whenever a delivery truck is stationary and a drone can land on the truck’s roof. We introduce the vehicle routing problem with drone resupply to capture and investigate this setting. We develop different algorithms and compare their performance. Finally, we quantify the potential benefits of drone resupply and generate valuable insights for advancing this concept.

Prescribing issues experienced by people living with phenylketonuria in the UK

BackgroundFoods for Special Medical purposes (Phe-free protein substitutes [PS] and low protein foods [LPFs]) are central to successful dietary management of patients with phenylketonuria (PKU). In the UK, PS and LPFs are prescribed by primary care general practitioners (GPs) and dispensed by high street pharmacists or via home delivery companies. As patients and carers commonly reported access issues with PS and LPFs through the National Society for PKU (NSPKU) helpline, the NSPKU collected more information about the extent of prescriptions issues via a questionnaire. MethodsA cross sectional online survey was carried out consisting of 7 multiple choice and 3 open questions. The questionnaire was available via the NSPKU website over a 9-month period (15th May 2018–31st January 2019). Carers or patients with PKU were invited to participate if they had any problems accessing PS and LPF. ResultsThere were 252 responses. 65% for children and 35% for adults, aged ≥18y with PKU. 59% (n = 146/246) of responses described difficulties accessing basic LPF (bread, pasta) and 33% (n = 81/248) PS. 36% (n = 88/248) said problems had re-occurred >1y, and 40% (n = 99/248) for <3 months. 59% (n = 146/246) had supply issues with LPF and 33% (n = 81/246) with PS. 18% (n = 42/234) reported that the local NHS authority had refused, restricted or had a policy to block treatment access; 27% (n = 63/234) cited GPs declining requests or restricting prescription amounts. 21% (n = 49/234) could not access all their products via a pharmacy, 40% (n = 93/234) said their home delivery system failed, and 15% (n = 34/234) of the dispensed prescribed products were out of date, incorrect, damaged or poor quality. For patients and carers these issues caused: stress (87%, n = 210/241); they considered PKU was not taken seriously by professionals (66%, n = 160/241); they reduced patient access to LPF and PS (53%, n = 128/241); and affected the patients' health (53%, n = 128/241). DiscussionAccess to PKU dietary treatment is frequently disrupted for reasons relating to GP prescriptions and unreliable dispensing and delivery practices. These issues require immediate attention by UK health professionals in order to create a fairer and more efficient system for everyone.

Exploring the Factors Influencing Customers Purchase Intention in Online Shopping

Online shopping has increasingly become popular in Bangladesh with the introduction of globalization. Many people, specifically the younger generation, are purchasing various types of products every day online as it is convenient and saves time. Consumers are influenced to purchase online as a result of many factors including time-savings, fast delivery, ease of the transaction, and a website's user friendliness, and many more. The consumer evaluation is important to explore why a consumer intends to purchase online. The present study is an attempt to determine the factors that influence consumers' online shopping in Dhaka. Through this process, this study attempts to identify the critical factors that influence consumers' online shopping in Dhaka and to evaluate the association between these factors and consumers' online shopping habits. It also tries to determine the importance of these factors on consumers' online purchasing habits and to identify problems and suggest possible recommendations. The factors that are being considered include convenience factors, psychological factors, promotional factors, technical factors, and motivational factors. Each factor has some distinct variables. Convenience factors include less time, home delivery, and ease of transaction. Psychological factors include domain specific innovativeness, and opinion of friends and peers. Promotional factors include online ads, and social media exposure. Technical factors include user-friendliness of websites, and display of product details. Motivational factors encompass utilitarian and hedonic values. For this study the Multiple Regression Analysis Model was used. A structured questionnaire survey was conducted on 120 consumers to obtain consumers' opinion regarding how their purchase habits are sparked by different factors. The results reveal that only the home delivery system and utilitarian value of online shopping makes customers consider purchasing online. The other important influences were opinion of friend and peers, social media exposure, and display of product details. This study can hopefully shed some new insights into consumers' online purchasing habits.

宅配便システムの構造とその発展 : 「宅配便」を例として

宅配便システムの構造とその発展 : 「宅配便」を例として

Appointment scheduling and routing optimization of attended home delivery system with random customer behavior

Attended home delivery (AHD) has been identified as a crucial delivery mode of the last mile problem. As the name implies, AHD involves delivery of needed goods at the customer's doorsteps or nearby via walking or short-distance vehicle. Considering no-show and random response time, this article presents an integrative approach that combines appointment scheduling and vehicle routing problem with soft time windows. We also propose an intuitive heuristic dynamic programming to tackle the appointment scheduling problem whose optimal decision is expected to be very complicated, embed it into tabu search and formulate a hybrid heuristic algorithmto solve this integrative model. Moreover, an extension to hard time windows has also been discussed. Our results indicate that the integrative approach could lead to high-quality solutions in a reasonable amount of runtimeas compared to the hierarchical approach.

Development of an IoT-based Unmanned Home-Delivery Box System

Development of an IoT-based Unmanned Home-Delivery Box System

E-service Innovation: A Case Study of Shohoz.com

Electronic services are shaping a new trend around the world. The development of information technology and widespread use of the Internet makes it easier to perform any work anywhere. New service trends are emerging. Bangladesh, as a developing economy is also working to build a Digital Bangladesh. Automation systems are taking central roles in all sorts of work, from government to private. One of the newest of these trends is the introduction of e-ticketing and home delivery. In 2014, a joint collaboration between Bangladeshi and European investors constructed the idea of shohoz.com, the first ever online ticket booking and home delivery system. During the busy times of the year, especially during the festivals like Eid, Puja and other holidays, people rush to their homes in villages by water, road and train. The struggle to get a single ticket has prompted this initiative. In this study, a qualitative analysis has been made on shohoz.com. The process of its operations, marketing and sales has been analyzed. Words of satisfied customers are taken by conducting a small survey on selected customers who have received the service of shohoz.com. The only thing that makes it unique is the introduction of delivering ticket in homes. Having an intention to make people easily get tickets, shohoz.com has created a new type of service in Bangladesh. Successfully identifying the niche in the market, it is one of the e-service innovations of the 21st century. Service innovations like this will encourage the research and entrepreneurship opportunities that this symposium aims to achieve: Service Imperatives in the New Economy: Service Excellence for Sustainability.

Fuzzy Metric Space Induced by Intuitionistic Fuzzy Points and its Application to the Orienteering Problem

In this paper, a new definition for Atanassov intuitionistic fuzzy metric space is presented using the concept of Atanassov intuitionistic fuzzy point and Atanassov intuitionistic fuzzy scalars. The distance metric introduced here is then applied to an interesting problem called the orienteering problem that finds application in several industries, such as the home delivery system, robot path planning, tourism industry etc., and in each of these practical applications, the two parameters involved, i.e., score and distance travelled as well as the position of locations cannot be predicted precisely. To tackle these uncertainties, we use trapezoidal Atanassov intuitionistic fuzzy numbers for representing the parameter score. The uniqueness of this paper is the consideration of uncertainty in the position of a city or a location and handling this type of uncertainty using the idea of Atanassov intuitionistic fuzzy points and the distance metric between Atanassov intuitionistic fuzzy points. Further, a method for ranking trapezoidal Atanassov intuitionistic fuzzy numbers has been presented and used for modeling the scores.

Online activities of Finnish newspapers in the changing media business environment

This article is concerned with changing online strategies in newspaper publishing. It examines the situation through the case of Finland, a country with an exceptionally high rate of printed press circulation. Despite declining readership, newspapers have still maintained a relatively stable economic position. Newspaper publishers have not rushed into online operations and other new forms of production and distribution because the traditional business models have secured their economy. Within a European perspective, Finland is an exceptional market for newspapers because subscriptions have such a solid foothold. The home delivery system also makes newspapers an efficient marketing channel, and daily newspapers still continue to receive the largest share of total advertising spending. In addition, newspaper publishers have been able to retain or even improve upon their profits, despite convergence trends challenging the logic of media consumption through the emergence of web-based services. In this study, our aim was to discover the views of newspaper editors and publishers on online operations now and in the near future. An online survey was conducted among newspaper editors and CEOs in 2013. The survey was sent to 236 people and 56 answers were collected (24 per cent). Respondents represented both daily and local newspapers, and the selection was geographically representative. The results show that Finnish newspapers are still slow to change, maybe because they have done so well in a protected market. They are gradually adapting to new media and online operations, though development has been faster in large dailies than in small local newspapers. Some newspapers do not even have specific online strategies. However, smaller publications might be more flexible about change in the foreseeable future. Traditional trust in quality journalism produced by professional journalists is still alive, while, at the same time, respondents foresee that the role of user-generated content is growing.

Physicians Offer Rx for Health Reform Act

Physicians Offer Rx for Health Reform Act

The Actual Situation of the Co-op Home Delivery System and its Estimate

The Actual Situation of the Co-op Home Delivery System and its Estimate

The Current State of ^|^ldquo;Solidarity^|^rdquo; of Seikatsu Club Consumers' Co-Operative Hokkaido

The aim of this article is to clarify the dynamics of the members of a Seikatsu Club Consumers' Co-Operative Hokkaido where the delivery to home system (KOHAI) was introduced in recent years. In the preceding study of the Seikatsu Club Consumers' Co-Operative, the home delivery system was not part of the investigation. We made a comprehensive survey of the Seikatsu Club Consumers' Co-Operative Hokkaido. Analyzing the impact of the home delivery system on the Seikatsu Club Consumers' Co-Operative Hokkaido, we consider the present and future of “Solidarity” in the Seikatsu Club Consumers' Co-Operative Hokkaido.