AbstractIn the course of the new construction of the Wehrhahn Line in Düsseldorf, works included the top‐down building of the station at Schadowstraße with back‐anchored diaphragm walls embedded up to 12 m into the Tertiary fine sand. The formation of the excavation was planned to lie above this in the Quaternary sand gravel. During the construction period, it was noticed that the Tertiary groundwater aquitard in the east part of the excavation is up to 2.5 m higher than forecast. This made necessary the installation of partially inclined suction wells in the Tertiary, in the protection of which the Tertiary groundwater was to be replaced by a surface filter. Altogether 41 suction wells were sunk.Shortly before reaching the excavation bottom level, an increased sand freight and an unplanned higher inside water level were recorded in places. Immediately introduced investigations showed that a defective foot cap had led to the intake of fine sand. In consequence, an erosion channel had formed at the underside of the lance, running through under the diaphragm wall. After a first stabilisation, a remedial concept was worked out collaboratively with all parties. Accordingly the filter section was closed by nitrogen freezing and the action point of the heave was moved downward. An adapted excavation concept was also decided from heave calculations. The extent of the frozen body was checked with an extensive monitoring programme. Through meticulous preparation and the frictionless collaboration of all parties, a major incident could be prevented.