The escalating production of municipal solid waste (MSW) poses significant environmental and health hazards due to air, water, and soil pollution. Utilizing MSW as an energy source through gasification offers a promising solution to mitigate these impacts. This study investigates the gasification of MSW using a Dual Reactor Fluidized Bed, a thermal technology that converts solid substrates into usable gaseous fuels. The primary objective is to optimize the quality of the produced syngas by employing specific gasification agents, namely steam and CO2, and their mixtures. The research examines the effect of these agents on H2/CO ratios across a wide range of low operating temperatures, from 400°C to 700°C, using silica sand as a heat conduction medium between interconnected combustion and gasification reactors. The results demonstrate that the composition of syngas is strongly influenced by gasification temperature fluctuations. Increasing temperatures from 400°C to 700°C correlate with higher concentrations of CO and H2 in the syngas. The use of steam as a gasification agent yields H2 concentrations up to 25%, while transitioning from steam to CO2 leads to a substantial increase in CO composition, reaching 22.73%. Further analysis reveals that the H2/CO ratio decreases from 1,78 with steam and 0.64 with CO2, highlighting the crucial role of gasification agents in syngas quality. This study underscores the potential for optimizing syngas production from MSW by manipulating gasification temperatures and transitioning between different agents (steam, CO2, and their mixtures), resulting in an overall increase in the calorific value of the produced gas. These findings emphasize the opportunity to transform substantial environmental challenges associated with MSW into promising sustainable energy solutions through advanced gasification technologies.