Museum Guides Research Articles

Representasi Kunjungan Museum Monumen Perjuangan Rakyat Jawa Barat dalam Meningkatkan Nilai Nasionalisme Mahasiswa Institut Pendidikan Indonesia

The West Java People's Struggle Monument is one of the important historical places in Bandung that has a strategic role in transforming collective memory and educating the younger generation about national values. This study aims to explore the representation of the museum visit program in increasing the value of nationalism of students of the Indonesian Institute of Education. This study uses qualitative research methods, this study collects data through in-depth interviews with museum guides, direct observation in museums can internalize nationalist values in students. The results of the study show that the West Java People's Struggle Monument Museum has a deep significance in awakening the value of nationalism. Through historical documentation, artifacts, and stories of struggle, the museum has succeeded in presenting a concrete representation of the nation's struggle, especially the values of unity, unity and unlimited sacrifice. A visit to the museum.

Trajectories of students’ momentary interest in evolution during a museum guided tour

ABSTRACT A person’s stable and momentary interest have a positive influence on learning. For understanding global challenges related to e.g. biodiversity loss, interest in and knowledge about evolution is of great importance. Museums can make an important contribution to learning about evolution in terms of interest. So far, there is a lack of studies on how exactly museum visits affect students’ interest. Against this background, the present study investigated to what extent a guided tour of a NHM can arouse the momentary interest of students. Students (N = 251) aged 15–18 were surveyed by questionnaire before and during a museum tour on evolution. One result is that students could be assigned to theoretically describable groups. Students in the responder group showed an increase in momentary interest, while students in the non-responder group showed a low interest level. Students in the high-level responder group showed a relatively high momentary interest level. The results demonstrate that students were most activated when provided a certain level of open-mindedness. Future studies might investigate why visitors’ momentary interest behaves the way we described empirically and how museum guides can respond to students’ interests. This includes identifying cues that trigger trajectories of momentary interest during a museum tour.

Spatial versus normal audio guides in exhibitions: Cognitive mechanisms and effects on learning

AbstractThe present paper examines possible benefits of spatial audio guides on learning outcomes in the spatial learning setting of an experimental exhibition and attempts to differentiate between different mechanisms underlying such an effect. In Experiment 1, we examined whether the spatial contiguity principle may be such a mechanism. A spatial audio guide was used that allows for perception of audio explanations either at the location of the exhibit (audio-visuo-spatially close) or within the headphones (audio-visuo-spatially distant). The results showed that with the external, exhibit-located compared to headphone-located presentation, memory of audio explanations was significantly better. No significant differences were found regarding text-picture-integration. However, these results cannot only be explained by audio-visuo-spatial contiguity but also by externalization and audio-spatial cueing. In Experiment 2, we therefore tried to disentangle these possible mechanisms and compared three conditions (audio explanations perceptually located within the exhibits, behind the visitors at the opposite wall, always at the same location in the room), thereby keeping externalization constant while varying audio-visuo-spatial contiguity and audio-spatial cueing. No significant differences between the conditions were found regarding memory of the audio explanations and text-picture integration, whereby memory of audio explanations in all conditions was at the same level as in the picture-located audio condition in the first experiment. This excludes spatial contiguity effects and audio-spatial cueing as explanations for the results in Experiment 1 and indicates a general externalization effect needing closer examination. The results are discussed regarding future studies and the use of spatial audio guides in museums and exhibitions.

The impact of an augmented reality application on EFL learners’ oral proficiency

ABSTRACT Purpose This study investigated the effects of an AR application (Civilisations AR) on EFL learners' oral proficiency in the dimensions of content, fluency, vocabulary, pronunciation, and grammar, as well as their attitudes and perceptions toward AR technology. Design Utilizing a quasi-experiment, twenty-four EFL learners engaged in a role-playing activity as museum guides for six artifacts over a semester: twelve with the AR application and twelve without. Data collection included oral presentations recorded at six different times of the semester, the AR technology acceptance questionnaire, participants' reflection papers, and individual interviews at the end of the semester. Findings Participants' oral proficiency has been improved in terms of content, vocabulary, and pronunciation when using the AR application compared to when not using it. They felt that the AR-assisted method encouraged active learning and stimulated their learning interest, and they were willing to incorporate the AR tool into their future education. Originality and Value This study indicates that AR has the potential to enhance speaking skills in second language acquisition though it still needs improvement to meet more needs.

Visual Community Autoethnography and Heritage: Selected Cairns in South Africa

Cultural heritage practitioners and activists in South Africa engage in community autoethnography both in process and in the product. We spent over seven years collaborating with post-conflict museums that include community autoethnographic products in their tours and/or exhibits. This collaborative research focused on oral storytelling as adopted by the museum guides. This storytelling includes community visual autoethnographic products that engage the viewer in a performative manner. One example of such products is cairns. These sacred sites are similar in structure to those found in the landscapes across the world, including in South Africa, and are mostly linked to the indigenous hunter-gatherers or the early herders or farmers. However, the cairns focused upon in this paper memorialize three historical eras in the South African history of conflict and reconciliation: colonial conflict between the Voortrekkers and the British and the isiZulu-speaking people in KwaZulu-Natal in the 1800s; forced removals in Cape Town in the 1960s to 1980s; and the dawn of democracy in the 1990s after the release of President Nelson Mandela. The research identifies some of the elements of cairns that give them global relevance, and posits guidelines for post- and present-conflict communities on how cairns as community autoethnographic heritage sites can still evolve and stimulate sustainable community relevance and engagement.

Mastering Speaking English And Implementation of Communication Hospitality Skills on Museum Guide Service in Bandung

The implementation of tourism requires the ability of good service providers in terms of interacting with visitors. Especially if the tourist destination is a destination that has the potential to receive guests/visitors from various nations. So in providing services to tourists, it is necessary to master English and Hospitality communication, which prioritizes hospitality. This study aims to determine the mastery of English and also the implementation of hospitality communication in museum guide services. The method used is descriptive qualitative by describing the depth of the data. Data collection was carried out in 3 ways: observation, interviews, and distributing questionnaires to 20 respondents consisting of museum guides and educators. The results of the study found that the guides' mastery of English in terms of the 4 speaking elements was in the "quite good" category with an average of 3.28. From the application of hospitality communication, it was found that museum guides had carried out courtesy in the excellent category with an average of 4.63 and an understanding of grooming in the good category with an average of 3.22.

Review: Rebranding: A Guide for Historic Houses, Museums, Sites, and Organizations, by Jane Mitchell Eliasof

Review: <i>Rebranding: A Guide for Historic Houses, Museums, Sites, and Organizations</i>, by Jane Mitchell Eliasof

Generating Reflective Questions for Engaging Gallery Visitors in ArtMuse

Human guides in museums and galleries are professionally trained to stimulate informal learning in visitors by asking low-risk, open-ended reflective questions that enable them to focus on specific features of artifacts, relate to prior experiences, and elicit curiosity as well as further thought. We present ArtMuse, our AI-powered chatbot for asking reflective questions in context of paintings. Our reflective question generation model in ArtMuse was trained by applying a novel combination of existing models for extractive question answering and open-domain chitchat. User evaluation studies indicate that we are able to generate fluent and specific reflective questions for paintings that are highly-engaging.

Augmented Reality Virtual Guide Museum Multatuli Rangkasbitung Based on Android

Multatuli Museum has been established for several years and is visited by many tourists. However, in practice the Multatuli Museum often lacks museum guides when there is an increase in visits, so that visitors who are not accompanied by a tour guide do not get complete information. In addition, the lack of interest of the younger generation in visiting museum attractions so that by applying Augmented Reality technology to the Multatuli Museum is expected to attract visitors, especially the younger generation. Augmented Reality (AR) is a technology that is able to insert 3D and 2D objects into a real environment in real-time to display a Virtual Guide at the Multatuli Museum. The author creates an animation in the form of a virtual guide for the Multatuli Museum using Blender software to create 3D animations and using Unity software to build the application as well as the Vuforia extension for Unity with C# programming language. The author uses the prototyping method as the application development method and uses the Unified Modeling Language (UML) as the system design. This research produces an Augmented Reality Application that can be used on Android smartphones. This application is capable of displaying 3D animations that provide information about the showrooms in the Multatuli Museum. Based on black box testing all features in the application are 100% running well. with this application visitors feel helped when the tour guide is limited and feel happy because there is still a Virtual tour guide who helps in the museum.

Sustainable Enterprise Strategies for Optimizing Digital Stewardship: A Guide for Libraries, Archives, and Museums. By Angela I. Fritz. [Reviews

If the COVID-19 pandemic has done anything for libraries, archives, museums, and galleries (GLAMs), it has forced cultural heritage workers to be as efficient as possible in response to lack of funds, staffing, and other resources. Managers have been stretched to do more with less, and even as the pandemic begins to fade, new standards of higher efficiencies and slow return to normal staffing levels will continue to be a theme for years to come. This leads to a twofold challenge: to fully support all the old and new roles while ensuring that this work can be maintained.

Fritz, Angela: Sustainable Enterprise Strategies for Optimizing Digital Stewardship: A Guide for Libraries, Archives, and Museums

Article Fritz, Angela: Sustainable Enterprise Strategies for Optimizing Digital Stewardship: A Guide for Libraries, Archives, and Museums was published on July 1, 2022 in the journal Preservation, Digital Technology & Culture (PDT&C) (volume 51, issue 2).

Platform presence of audio guides by regions of Kazakhstan: quantitative and qualitative analysis

Object: Qualitative and quantitative research of audio guides in the context of the regions of Kazakhstan, presented on the izi.Travel platform.Methods: Bibliographic analysis, methods of systematization and grouping, a content analysis method, a qualitative research of the content of audio guides, audiovisual content and routes.Results: The main results of the research can be conditionally divided into two main groups: the first is the results of a bibliometric analysis, which showed that the number of publications directly related to the izi.Travel platform is small, while there are more than 70 for the query “audio guides”. In general, this suggests that the scientific direction under study is a new economic phenomenon that is gaining momentum and is relevant and necessary for the further development of excursion activities and the tourism economy; the second is the results of a qualitative and quantitative research of audio guides presented on the platform by regions: for example, their total number is 94, tours are presented by types - 53 units and audio guides for museums - 41 units; speaking of languages, the majority of audio guides are in Russian (81 audio tours), English (58 audio tours) and Kazakh (53 audio guides).The following locations are presented on the platform: Ganyushkino, Naurzum, Sarayshyk, Uralsk, Akkum, Aktau, Aktobe, Alma-Ata (Almaty), Arystanbab, Atyrau, Zhympity, Kabanbay, Karaganda, Kokshetau, Kostanay, Mikhailovka, Nur-Sultan, Petropavlovsk, Rudny, Satpayev, Semey, Taraz, Turkestan, Shymkent. Qualitative analysis showed that, in general, many audio guides are presented in a standard way, but, as a rule, they contain quite capacious and complex information about objects; at the same time, there are routes that are creative and unique, including: the city of Almaty – “Museum of rare books”, “SPUE Museum of Folk Instruments named after Ykhlas”, “Excursion to the Museum of Arts named after. A. Kasteyev with audio descriptions* ”, “Metro Almaty”, “Tourist bike route”, “Multimedia center of traditional music”, “Women of the Great Steppe”; the city of Kostanay – “Museum of computer technology”, “In the footsteps of the teacher-educator Ibray Altynsarin”; the city of Karaganda – “Murals of the city of Karaganda”, etc.Conclusions: Despite the available audiovisual routes through tourist sites and territories of the country, their number is small; at the same time, several tours have not been developed sufficiently, which affects the overall quality of the content listened to by the tourist.

Pelatihan Pembuatan Poster Edukasi Dan Koleksi Museum Bagi Anggota Ikatan Pemandu Museum Indonesia (IPMI)

Museums are one of the tourist destinations, especially educational and cultural tourism for the community. All resources in the museum including museum guides have an important role. In addition to being a guide, museum guide, and providing services for visitors, museum guides must also have other skills in communicating material or all things in the museum, including communicating in the form of posters that can be published. For two years, the world has been hit by the COVID-19 pandemic, and Indonesia is no exception. This pandemic has had a wide impact on all sectors of people's lives, including education and tourism. In 2022, the Ministry of Tourism and Creative Economy begins to launch a program to revive the slumped tourism industry. The Indonesian Museum Guides Association (IPMI) as a unifying forum and communication between museum guides in Indonesia welcomed this. One of them is by synergizing with Bina Sarana Informatika University in community service activities. In this activity, the lecturers who are members of the community service group help partners to provide training on making educational posters and museum collections for museum guides. This method of implementing Community Service activities is carried out online, through the zoom meeting application, due to the current pandemic situation in PPKM Level 3 status, so mass gathering in large numbers is not possible. The outputs of this activity include press releases and questionnaire results from both partners and participants.

Pengaruh kualitas pelayanan pemandu museum terhadap kepuasan pengunjung di Museum Geologi Bandung

This study aims to examine the effect of the service quality of the museum guides on visitor satisfaction at the Bandung geological museum. The method used is descriptive method with a quantitative approach, while the data collection technique is carried out by distributing questionnaires to a number of museum visitor, literature study, observation, and interviews. The results indicate that Quality of Service Guides affects significantly on visitor satisfaction. it is proven that there is a positive and significant relationship between variable X (Service Quality) and variable Y (Visitor Satisfaction). Meanwhile, based on the coefficient of determination, it is known that the achievement of the ability of variable X has an effect on variable Y, namely 56.40%, while the rest is influenced by other variables not examined in this study. Based on the research results, it can be stated that the variable quality of museum guide service and visitor satisfaction variables are good. Some suggestions that the researchers convey are to cultivate 5S smiles, greetings, greetings, courtesy and courtesy, so that visitors to the geology museum feel satisfied and comfortable getting services from guides at the Bandung Geological Museum.

Competencies of a Museum Guide as Predictors of Visitors’ Learning Outcomes: A Case from Canada

ABSTRACT The competencies and techniques used by employees, especially those who act as guides, are one of the most important vehicles for the transference of visitors’ cultural understanding and memorable experiences. The aim of the study was to identify which guides’ competencies can enhance generic learning outcomes of museum visitors. The data were collected from 594 people who visited art and history museums in Toronto (Canada). The results showed that learning outcomes depend on three groups of guide's competencies: handling the group within the museum environment, communication skills, and knowledge and pedagogy. Also, the findings revealed that the guide's competencies that encourage interaction and active participation of visitors were common predictors for all generic learning outcomes. The research findings can serve as guidelines for museums when recruiting or training guides. Also, it can direct museums how to develop their strategy if they want to improve visitors’ experiences when engaging with museums’ exhibitions, art, and objects.

Introducing a Smart City Component in a Robotic Competition: A Field Report.

In recent years, two fields have become more prominent in our everyday life: smart cities and service robots. In a smart city, information is collected from distributed sensors around the city into centralised data hubs and used to improve the efficiency of the city systems and provide better services to citizens. Exploiting major advances in Computer Vision and Machine Learning, service robots have evolved from performing simple tasks to playing the role of hotel concierges, museum guides, waiters in cafes and restaurants, home assistants, automated delivery drones, and more. As digital agents, robots can be prime members of the smart city vision. On the one hand, smart city data can be accessed by robots to gain information that is relevant to the task in hand. On the other hand, robots can act as mobile sensors and actuators on behalf of the smart city, thus contributing to the data acquisition process. However, the connection between service robots and smart cities is surprisingly under-explored. In an effort to stimulate advances on the integration between robots and smart cities, we turned to robot competitions and hosted the first Smart Cities Robotics Challenge (SciRoc). The contest included activities specifically designed to require cooperation between robots and the MK Data Hub, a Smart City data infrastructure. In this article, we report on the competition held in Milton Keynes (UK) in September 2019, focusing in particular on the role played by the MK Data Hub in simulating a Smart City Data Infrastructure for service robots. Additionally, we discuss the feedback we received from the various people involved in the SciRoc Challenge, including participants, members of the public and organisers, and summarise the lessons learnt from this experience.

MODALITÉS DE CONSTRUCTION DE L’ETHOS DANS LE DISCOURS DES GUIDES DE MUSÉE

Our paper aims to analyze the means and methods of construction of the speaker’s ethos in the discourse of guides during guided museum tours. The general perspective of our research is that of discourse analysis, centered on the specialized discourse, more precisely on the oral discourse of museum guides, whose generic characteristics can be considered as markers of identity of the cultural institution to which they belong. The questions our study will attempt to answer are: What type of ethos do museum guides build? What are the speech strategies used by the guide to reflect a rewarding image of oneself / the institution s/he represents and to build his/her professional ethos? Our goal is to identify linguistic tools and discursive markers that allow us to reconstruct the process of building ethos in the speaking exercise. The oral corpus on which our analysis is based was collected in Dijon and Beaune between 2015 and 2016.

Designing with teenagers: A teenage perspective on enhancing mobile museum experiences

Teenagers are an understudied group within the Interaction Design and Children community. Museums and cultural heritage spaces offer solutions for young children but none that are specifically targeted to teenagers. The active involvement of teenagers in the design of interactive technologies for museums is lacking further development. This paper centres on the presentation and discussion of several design sessions deployed with 155 teenage participants aged 15-19. They were asked to ideate a mobile museum experience that they would enjoy. Through qualitative analysis, the disparities in suggestions about story-based apps vs. game-based apps show that teenagers might value gamification over narratives. This work generates design recommendations for mobile museum tour guides for teenagers, to be used by both curators and museum designers in engaging teenagers in museum exhibitions. We also contrast the game and narrative mechanics produced by teenagers with what is already known. Finally, we answer the questions of how these findings align with existing museum guides for teenagers and how other designers can design with teenagers for this domain.

Museum of Natural History at the Shilo North-Eastern Interdisciplinary Scientific Research Institute: A first step in perception of Earth’s hidden treasures

This article aims at description and popularization of research implemented at the Institute. Museum activities in alliance with science, education and arts is the main governmental tool of cultural and, thus, social development of a nation. The Museum of Natural History reveals in full the diversity of research professions and presents numerous exhibits and excursion programs, which are the results of scientific studies. The Museum collections have been sampled by the Institute researchers. Excursion programs developed by the Museum staff present are addressed to people of different ages. The manner of presentation makes the information intelligible for any one. Creative approaches of the Museum guides inspire growing interest of the Museum visitors in natural and historical sciences. For instance, the Geological and Mineralogical Halls of the Museum represent in full natural science studies conducted at the Institute, and in addition to this, the Museum visitors can also familiarize themselves with the regional history at the Archeology and Ethnography Hall, and at the Memorial Office of Academician N.A. Shilo. The article contains a brief description of the Museum expositions with emphasis on unique exhibits. For a better perception of information presented to the visitors, we have developed theme excursions focused on individual research areas. Our article describes in detail the methodology of archeological and ethnographic excursions as a game for children. The priority task of the Museum&rsquo;s team is popularization of such sciences as geology, history, archeology, and ethnography and promoting interest to these professions.

Challenges of internationalization of the Indonesian museum guides' communication skills competency

As the front guards, museum guides need to master many skills that support the role of transferring information in the museum to every visitor who comes, both domestic and foreign. More specifically, every museum guide must master foreign language skills in order to serve foreign visitors. Unfortunately, not all museum guides have foreign language skills, especially English, and other supporting skills such as curation, communication, and public speaking. This paper investigates the limited ability of English mastery and other supporting skills of museum guides in two government-owned museums in Yogyakarta, the second tourism city in Indonesia, and how far they affect the internationalization of the two museums as representatives of other museums in Indonesia. This descriptive research uses data collection methods in surveys with questionnaires and in-depth interviews with guides and visitors of the museum, both domestic and foreign. This research found that limited foreign language skills, especially English and other professional skills of museum guides, can slow down the museum's internationalization process in Indonesia.