ABSTRACT The current study examined trends in information seeking on the work-nonwork interface in relation to two events: the onset of the COVID-19 pandemic and the passing of emergency paid leave in the Families First Coronavirus Response Act (FFCRA). We hypothesized that individuals would be motivated to reduce pandemic-driven uncertainty, such that information seeking peaks at these two events. We used discontinuous growth curve models to test these hypotheses with 51 weeks of web search data from December 2019 to December 2020, representing billions of web searches. Results showed that information seeking behavior on work-nonwork balance, flexible work arrangements, family and medical leave, and childcare peaked around at least one of the two events. This study demonstrates how organizations and researchers can use web searches to study information seeking behavior.
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