In today's world, studying the interaction between technology and the state, focusing on the potential of democratization, is relevant not only from an academic point of view, but also from a pragmatic point of view. Because it is impossible for the state to stay out of these processes and not to become electronic at a time when virtualization is widespread and the opportunities offered by new technologies for people are increasing. At the same time, new digital means of public service delivery require different regulation because they are fast and potentially damaging to rights in case of failure. In this sense, the main risks and opportunities that electronic government systems can bring to democratization and important parameters for its regulation are issues that should be given special attention from the aspect of ensuring human rights and freedoms.E-governance is of special importance for ensuring human rights and freedoms in a new form in the digital era. Because as a result of transparency and accountability, which is the main element of such management, government bodies understand that anyone can view their information online, and as a result, they need to be accountable to the public. Transparency and accountability can be considered key elements for democratic states, which can be enhanced by e-governance. E-governance, supported by openness and transparency, also offers the possibility of reducing corruption in public procedures due to the reduction of personal contact.The analysis of the points mentioned in the article was carried out in two directions: reference to doctrinal analyzes and research of practice. Proposals and recommendations were presented as a result of research conducted in both directions. Keywords: e-government, e-democracy, e-state models, human rights, e-rights, Internet, ICT.