Global Public Inclusive Infrastructure Research Articles

Generic platform for registration and online offering of assistance-on-demand (AoD) services in an inclusive infrastructure

An increasing percentage of the population needs assistance services for a wide range of activities related to their independent living, which can be delivered either by humans or by machines. While cloud computing and emerging ICT solutions have introduced new types of services and service delivery paradigms, it remains costly and difficult to set up and market assistance services addressing the needs of very narrow end-user groups. The current work presents the design of a novel open-source infrastructure (web-based platform) which enables diverse stakeholders to easily set up web-based assistance-on-demand platform instances. Each of these AoD instances can be used by service providers to register and offer assistance-on-demand (AoD) services for catering individual needs of persons with disabilities. In this way, narrow end-user groups can be reached and enjoy a gamut of assistance services. The AoD platform is implemented in the context of a larger Global Public Inclusive Infrastructure (GPII), which is being developed in the context of the Prosperity4All project. The functional requirements for the design of the AoD infrastructure were iteratively fine-tuned through the definition and analysis of representative use models (sets of personas and use cases). The AoD platform architecture consists of two major components: front-end (GUI) and back-end (service infrastructure). Their implementation is mainly based on the Django framework which enables a Model–Template–View (MTV) software architectural pattern with highly configurable and flexible components. The evaluation of a demonstration instance of the AoD platform with end-users identified its advantages and pointed out additional functionality needed: multi-language, multi-modality, embedded social media feeding, dedicated menu for highly flexible service, etc. The overall perceived usefulness of the specific demonstration AoD platform instance that underwent evaluation was higher than 80%. The proposed AoD platform provides a flexible and sufficiently generic web-based infrastructure for the cost-effective setup, registration and web publication of services that can accommodate a highly diverse range of assistance needs. Furthermore, it is suitable for use by a wide range of different stakeholder/user groups interested in addressing the needs of persons with disabilities or otherwise at risk of exclusion.

A knowledge-based approach to user interface adaptation from preferences and for special needs

Moving between devices is omnipresent, but not for people with disabilities or those who require specific accessibility options. Setting up assistive technologies or finding settings to overcome a certain barrier can be a demanding task for people without technical skills. Context-sensitive adaptive user interfaces are advancing, although migrating access features from one device to another is very rarely addressed. In this paper, we describe the knowledge-based component of the Global Public Inclusive Infrastructure that infers how a device shall be best configured at the operating system layer, the application layer and the web layer to meet the requirements of a user including possible special needs or disabilities. In this regard, a mechanism to detect and resolve conflicting accessibility policies as well as recommending preference substitutes is a main requirement, as elaborated in this paper. As the proposed system emulates decision-making of accessibility experts, we validated the automatic deduced configurations against manual configurations of ten accessibility experts. The assessment result shows that the average matching score of the developed system is high. Thus, the proposed system can be considered capable of making precise decisions towards personalizing user interfaces based on user needs and preferences.

Progress of the European Assistive Technology Information Network.

The European Assistive Technology Information Network (EASTIN), launched in 2005 as the result of a collaborative EU project, provides information on Assistive Technology products and related material through the website www.eastin.eu. In the past few years several advancements have been implemented on the EASTIN website thanks to the contribution of EU funded projects, including a multilingual query processing component for supporting non expert users, a user rating and comment facility, and a detailed taxonomy for the description of ICT based assistive products. Recently, within the framework of the EU funded project Cloud4All, the EASTIN information system has also been federated with the Unified Listing of assistive products, one of the building blocks of the Global Public Inclusive Infrastructure initiative.

A Semantic Framework to Support the Management of Cloud-Based Service Provision Within a Global Public Inclusive Infrastructure

ABSTRACTCloud computing has opened a new era in e-commerce. As the growth and complexity of public and private clouds increases, novel solutions are needed, enabling vendors to effectively manage the cloud-based distribution of their services. To this end, this paper presents a novel semantic framework with the main aim to support providers in the overall cloud-based service provision process, in terms of service ownership, licensing, and usage monitoring. The base of our framework is an ontological schema that models service business rules definition and license agreements registration, as well as service usage monitoring, with a special focus on web service and software applications cloud-based distribution. Our proposed ontology supports complex distribution schemas, related to multiple vendor-based service distribution, as well as personalized discount schemas, facilitating the deployment of marketing strategies during cloud-based service provision. On top of this ontological schema, we have further developed service and provider reputation and trust inference mechanisms, which operate on the basis of both service usage statistics and subjective end user feedback. Taking a step forward from the state of the art, our mechanisms also provide personalized discount suggestions, further facilitating providers in defining marketing strategies. Apart from supporting providers, our mechanisms also facilitate users in service and provider selection. In order to examine the application of our framework in practice, we have developed a user interface that provides basic features of our framework, within the context of a real cloud, oriented toward personalized cloud service provision; our framework has been integrated in the “Cloud4All” Global Public Inclusive Infrastructure (GPII).

An integrated semantic framework supporting universal accessibility to ICT

As we are moving rapidly to a digital economy, accessing and effectively using Information and Communication Technologies (ICT) in everyday life is widely recognized as an important requirement. However, the accessibility technologies that we have up to date are meeting the needs of only some, at a very high cost and, as a consequence, accessible ICT for all people still remains a major research and development goal. This work presents an integrated ontological framework for the semantic representation of terms and concepts (i.e., related to user needs and preferences (N&P) with respect to ICT use, as well as solutions, platforms and devices) that are required for addressing the universal accessibility in the scope of the Cloud4all project and the Global Public Inclusive Infrastructure (GPII). Cloud4all aims at advancing and building upon the concept of GPII through the development of the necessary tools and models for making ICT accessible for all by exploiting the cloud computing paradigm. The main goal of the proposed framework lays in the separation between generalized accessibility concepts, user interaction mechanisms and N&P with the particular details of different ICT artifacts. Thus, the framework aims at integrating concepts related with user N&P, as well as ICT solutions, platforms, devices and their customizable settings along with information concerning their vendors or implementers, in order to (a) offer the necessary expressiveness for defining/representing personal N&P across applications, platforms and devices, (b) link N&P with the conditions/context according to which these shall be applicable for (e.g., considering the user activity and the physical environment), (c) link interaction requirements (originated from user characteristics) with N&P and (d) support the Cloud4all matchmaking process through the mapping between N&P and application-specific settings based on semantic rules and automatic reasoning techniques.

TOWARDS AN ONTOLOGY-BASED MODEL FOR USER PROFILE REPRESENTATION IN A CLOUD INFRASTRUCTURE

This paper presents an approach for the semantic representation of user profiles through an ontology conducted in the scope of the Cloud4all project. Employing the cloud computing paradigm, Cloud4allaims torealize a global public inclusive infrastructure that will reinforce accessibility of information and communication technologies(ICT). The proposed ontology aims to provide the required representation formalism to sufficiently express personal user needs and preferences based on domain knowledge and the association of interaction-related concepts in order to support automatic reasoning mechanisms for user profile management. To cite this document: Vassilis Koutkias, Evangelos Bekiaris, Nicos Maglaveras and Maria Gkemou, "Towards an ontology-based model for user profile representation in a cloud infrastructure", International Journal of Electronic Commerce Studies, Vol.4, No.2, pp. 349-354, 2013. Permanent link to this document: http://dx.doi.org/10.7903/ijecs.1042

Public policy and the global public inclusive infrastructure project

Public policy increasingly plays a role in influencing the work that we do as HCI researchers, interaction designers, and practitioners. "Public policy" is a broad term that includes both government policy and policy within non-governmental organizations, such as standards bodies. The Interacting with Public Policy forum focuses on topics at the intersection of human-computer interaction and public policy. Jonathan Lazar, Editor

Public policy and the global public inclusive infrastructure project

Public policy increasingly plays a role in influencing the work that we do as HCI researchers, interaction designers, and practitioners. "Public policy" is a broad term that includes both government policy and policy within non-governmental organizations, such as standards bodies. The Interacting with Public Policy forum focuses on topics at the intersection of human-computer interaction and public policy. Jonathan Lazar, Editor

Auto-Personalization: Theory, Practice and Cross-Platform Implementation

In an increasing digital society, access to information and communication technologies (ICT) is no longer just helpful but has become a necessity. However, the human interfaces appearing on these ICT (and increasingly, even common household products) are beyond of the abilities of many people with disability, digital literacy, or aging related limitations. Access to these ICT is essential to these individuals yet it is not possible to create an interface that is usable by all. This paper introduces a new approach to auto-personalization that is based on the development of the Global Public Inclusive Infrastructure (GPII). The GPII is a new international collaborative effort between users, developers and industry to build a sustainable infrastructure to make access to all digital technologies technically and economically possible, including access by users who are unable to use or understand today’s technologies. Based on a one-size-fits-one approach, the GPII uses auto-adapting mainstream interfaces, and ubiquitous access to assistive technologies when mainstream interfaces cannot adapt enough, to provide each user with the interface they need. The GPII has three main components: a mechanism to allow individuals to easily discover which interface variations they need and then store it in a secure way on a token or in the cloud; a mechanism to allow them to use these stored needs and preferences to automatically adapt the interfaces on the digital technologies they encounter, anywhere and anytime; and a resource for developers (mainstream and assistive technology) providing the information and tools required to develop, disseminate, and support new access solutions more simply, more quickly, and at lower cost.