Global Business Operations Research Articles

The Future of Financial Technology: Innovations in SAP for Global Business Operations

As globalization and digital transformation reshape the business landscape, financial technology (FinTech) plays a critical role in enabling companies to operate efficiently and competitively on a global scale. SAP, a leader in enterprise software, is at the forefront of this evolution, offering innovative solutions that enhance financial operations. This article explores the future of financial technology, focusing on SAP’s innovations that are driving change in global business operations. It examines the impact of SAP’s advanced analytics, artificial intelligence (AI), and blockchain integration on financial management, compliance, and decision-making processes

Integrating Robotics for Enhanced Business Operations

This research study delves into the strategic incorporation of robotics into global business operations, stressing the interaction between technological progress and geopolitical and economic factors. Through an analysis of historical events such as the Cold War, the rise of China, and the 2008 Financial Crisis, the study identifies trends that impact the development and spread of robotics technology. It also includes case studies of companies like Foxconn and Siemens, which shed light on the practical challenges and opportunities faced in different geopolitical and economic contexts. The findings emphasize the importance of geopolitical stability, regional dynamics, and workforce upskilling in the successful deployment of robotics. This research offers a comprehensive framework for businesses to navigate the complexities of international trade, geopolitical risks, and the changing robotics landscape, ultimately leading to improved operational efficiency and sustainable growth in a globalized market.

Impact of Liberalization on Project Management

Undertaking projects has been a subject which was of great importance for ages, but the subject drew attention with improvement in global business operations. Construction of Pyramids is a project work, so is a space mission. It has been seen that every project when undertaken for the first time brings with it unique focus, grouping of resources, and knowledge management. The proposed research work has the aim of analyzing the impact of liberalization on project management.<strong> </strong>Review of literature indicates that the topic has been introduced in various fields of science and related to its usefulness in practical applications.

TRANSPARENCY IN CORPORATE GOVERNANCE: ITS ROLE IN MITIGATING FINANCIAL RISKS AND IMPROVING PERFORMANCE METRICS

In-depth analysis of the vital role that openness plays in corporate governance is provided in this paper, with particular attention to how it improves organizational performance measures and reduces financial risk. Transparent corporate governance processes are more important than ever in a time of growing complexity in global business operations and elevated stakeholder expectations. Using a mixed-methods approach, this study combines qualitative insights from in-depth interviews with business executives, regulators, and governance experts with quantitative analysis of financial data from 500 publicly traded companies across several industries. The study's five-year duration, from 2019 to 2023, enables a thorough analysis of trends and causal connections. Based on reduced stock price volatility, fewer substantial financial restatements, and improved credit ratings, our results show a clear positive association between more corporate transparency and better financial risk management. Additionally, the study shows that businesses with more open governance processes routinely beat their less open competitors on a number of important performance criteria, such as customer happiness, employee productivity, and return on equity (ROE). The study also reveals complex connections between particular transparency metrics and performance results, emphasizing the necessity of customized strategies for improving openness depending on organizational and industry-specific factors. These revelations aid in the creation of an all-encompassing framework for putting corporate transparency into practice and gauging its effectiveness, offering practitioners, legislators, and scholars studying corporate governance useful direction.

Corporate Social Responsibility and International Business: A Study of the Impact on Firm Performance

Corporate Social Responsibility (CSR) has evolved from a philanthropic initiative to an important strategic component of global business operations. CSR is now seen as an element that influences a company's image, financial performance, and stakeholder relationships. Effective CSR implementation can provide a range of benefits to international companies, including enhanced reputation, customer loyalty, and operational efficiency. This article explores the impact of CSR on firm performance by analyzing case studies from five countries: Turkey, Nigeria, China, Bangladesh, and Spain. The research method used is a qualitative meta-analysis to identify common patterns and findings from various studies. The results show that CSR implementation has a significant impact on firm performance, although it varies depending on the geographical and industry context. This article highlights the importance of a systematic approach in integrating CSR to achieve optimal results for companies.

Leveraging Quantum Supremacy for Transformative Global Business Operations

Leveraging Quantum Supremacy for Transformative Global Business Operations

Employee Performance in Multinational Corporations: The Impact of Cross-Cultural Training in the Globalized Era

In today’s era of rapid globalization, cultural conflicts among employees can pose a significant challenge to the development of multinational corporations (MNCs). This paper examines the impact of cross-cultural training on employee performance in MNCs. The literature review emphasizes the growing significance of International Human Resource Management (IHRM) and the crucial role of employee behavior and attitudes in shaping job performance. The study hypothesizes that cross-cultural training enhances the cross-cultural adaptability of expatriate employees, thereby positively impacting their performance. The methodology section outlines the methods used in the study for sample selection, variable measurement, data collection, and statistical analysis. The discussion section discusses the strategic costs of cultural integration within organizations. It emphasizes the importance of cross-cultural training in promoting effective communication, mutual understanding, and productivity in multicultural work environments. The paper highlights the need for MNCs to adapt to different cultural environments and achieve success in global business operations by fostering cross-cultural communication and collaboration.

Building synergistic mindsets in international business education: the unmet demands of a VUCA marketplace

Purpose The COVID-19 pandemic was an eye-opening experience that put to the test our crisis management competencies across many institutions, including those offered by institutions of higher education. This study aims to review the literature on international business (IB) risks and IB education (IBE) to question whether business graduates are equipped to make decisions in today’s volatile, uncertain, complex and ambiguous (VUCA) marketplace. Design/methodology/approach While the IB literature has discussed the importance of various sources of risks on global business operations, IBE did not effectively adopt an integrative approach to building the needed risk management competencies related to those risks into our education. The authors argue that this integrative approach to teaching IB is critically needed to prepare future global managers for addressing crises, like that of the pandemic and others. Specifically, this study proposes that this integrated risk management competency can be developed through the building of “synergistic mindsets”. Findings This study presents a conceptual framework for the components of the synergistic mindset, with intelligence that directly links to present IB risks. These components are cultural intelligence (CQ), emotional intelligence (EQ), public policy intelligence (PPQ), digital intelligence (DQ) and orchestration intelligence (OQ). Originality/value Insights related to IBE effectiveness in addressing today’s VUCA market demands and IB risks are discussed.

How can virtual and augmented reality facilitate international business?

AbstractWhile extensive research has explored the internet's role in internationalization, there is limited understanding of how augmented reality (AR) and virtual reality (VR) contribute. Our objective is to address and fill this gap by investigating the roles of AR and VR in international expansion of services and cultural products. The paper addresses facilitators and barriers for the use of these technologies in international business. It argues that advancements in information and communication technologies have played a pivotal role in fostering the integration of AR and VR into global business operations. The study examines the role of these technologies in inward internationalization, particularly in the tourism sector The article also delves into the disintermediation effects of AR and VR compared to Internet‐based platforms, emphasizing their potential to outperform traditional e‐commerce websites. Additionally, the research explores how AR and VR stimulate the internationalization of cultural products, such as concerts and visual art, overcoming geographical constraints. AR and VR technologies are currently in use by a variety of entities, including national tourism authorities, destination management organizations (DMOs), and service providers in the travel and hospitality industries, such as airlines and hotels. They are also employed by producers of cultural products, such as concerts and visual art. The ongoing advancements in these technologies are expected to broaden their existing applications.

Peran Teknologi Informasi Dalam Meningkatkan Efisiensi Operasional Bisnis Internasional

This research discusses the crucial role of Information Technology (IT) in increasing the operational efficiency of international business through a qualitative approach. Using in-depth interviews and content analysis, this research highlights IT's contribution to simplifying operational processes, strengthening communications across geographic locations, and optimizing resource use. The research findings not only identify the benefits of IT, but also investigate the challenges and opportunities that arise in its implementation in the context of global business operations. The qualitative methodology applied provides a deep understanding of the complex dynamics involved. As a valuable guide, this research provides strategic insights for organizations operating in international markets to optimize the role of IT to achieve operational efficiency and increase their competitiveness at the global level.

The program efficiency of environmental and social non-governmental organizations: A comparative study.

Non-governmental organizations (NGOs) are becoming increasingly significant stakeholders in global governance and business operations. However, measuring their efficiency is a challenging task due to their mission-driven nature. While previous research has proposed financial and non-financial indicators to measure NGO efficiency, none of them has compared the differences between environmental and social NGOs. This study aims to investigate the factors influencing the program efficiency of NGOs in China and compare the differences between environmental and social NGOs. 12 indicators are employed and tested using data collected from the Chinese Research Data Services (CNRDS) platform. The study employs multiple regression analysis to examine the influential factors identified in the dataset. The findings demonstrated different influential factors of program efficiency among environmental and social NGOs. The results of the analysis provide valuable insights for NGO operators, policymakers, and researchers in the field of NGOs.

A fuzzy multi-criteria model with Pareto analysis for prioritizing sustainable supply chain barriers in the textile industry: Evidence from an emerging economy

The textile industry supply chains (SC) face numerous risks and disruptions due to the changing dynamics of high demand and limited resources. The impact of epidemics and regional conflicts further complicates global business operations, especially in emerging economies. In this context, the textile sector in these economies must prioritize Sustainable Supply Chain Management (SSCM) to achieve cost reduction, enhance productivity, and improve profitability to sustain their business. Although research has examined several SSCM viewpoints, the barriers that prevent emerging economies from adopting SSCM in the textile sector to meet the Sustainable Development Goals (SDGs) are not sufficiently highlighted in the empirical literature that has already been published. This study analyzes different barriers and investigates how they are interconnected. From the literature research, 17 main barriers were first identified in the process. The barriers were then prioritized in order of significance using a combination of fuzzy theory, Pareto analysis, and the Decision-Making Trial and Evaluation Laboratory (DEMATEL) framework. Finally, the cause-and-effect relationships among these barriers were established. A lack of commitment from the supplier's top management, insufficient financial incentives, and the absence of supportive government standards and regulations were identified as the three topmost significant barriers to SSCM adoption. For the textile sector, governments, and policymakers in emerging economies, the study's results are helpful since they will assist them create mitigation strategies to get rid of these barriers and achieve long-term sustainability.

Business value of Generative AI use cases

This paper discusses the significant impact of artificial intelligence (AI), specifically generative AI (GenAI), on various industries and business processes. It highlights the rapid adoption of AI technologies and their profound influence on global business operations. The paper shares views on the substantial growth rate for the technology, with many businesses already in piloting phases or production stages. It emphasises the transformative role of generative AI in creating new services and products, necessitating changes in operating models, technology stacks and workforce skills. The paper also touches on various industries affected by AI, the potential for automation and augmentation and the strategic planning required for businesses to effectively implement and benefit from these technologies. Additionally, it discusses the importance of responsible AI, addressing risks such as bias and privacy, and complying with emerging regulations. The paper highlights the crucial role of AI in modernising business practices and creating competitive advantages in various sectors.

Unveiling Supply Chain Nervousness: A Strategic Framework for Disruption Management under Fuzzy Environment

Supply chains are increasingly vulnerable to disruptions due to the complex and interconnected nature of global business operations. Supply chain nervousness (SCN) leads to inefficiencies and disruptions in the flow of goods and services. Managing SCN is critical for sustaining the continuity of business operations in today’s dynamic and uncertain business environment. To address this issue, this study proposes a strategic framework that integrates key components of supply chain nervousness management and establishes a robust framework that prioritizes these factors based on their relative importance. By incorporating the fuzzy-ELECTRE methodology into the analysis, the proposed framework acknowledges the inherent uncertainties and imprecisions present in supply chain disruptions. It offers a systematic and comprehensive approach to prioritizing and managing SCN factors, considering both qualitative and quantitative assessments. To validate the effectiveness of the proposed framework, a case study is conducted in a real-world supply chain context. The results highlight demand variability as the factor with the greatest impact on SCN. Moreover, the results demonstrate the framework’s ability to effectively manage SCN by providing valuable insights for practitioners and researchers seeking to understand the causes of supply chain nervousness and mitigate its impact. The contributions of this research lie in providing decision-makers with a strategic framework for disruption management under fuzzy environments. The proposed approach enhances the understanding of SCN and enables proactive decision making to mitigate its negative consequences.

Reason of Success of Expatriation of UAE Construction Company Managers

Objective: The study aims to identify the factors contributing to expatriate success in a Construction Company located in the United Arab Emirates (UAE). It recognizes the pivotal role expatriate work plays in multinational corporations (MNCs) and the challenges faced by expatriates, such as language and cultural differences. Theoretical Framework: The research builds on the understanding of expatriation, acknowledging its crucial role in global business operations, human resources development, and the challenges faced during international assignments. It accentuates the importance of various factors such as selection processes, adjustment, support, emotional intelligence, training, and compensation in ensuring expatriate success. Method: The research employs a methodology involving questionnaires and opinion surveys to collect primary data from managers in a Construction Company. Data analysis is carried out using statistical tools such as mean, standard deviation, and analysis of variance (ANOVA). Results and Conclusion: The study establishes a significant relationship between the demographic profiles of expatriates and factors contributing to their success. It underscores the importance of appropriate selection, adjustment, support, emotional intelligence, training, and compensation in ensuring expatriate effectiveness. Implications of the research: The study holds relevance for both managerial and academic domains. It underscores the need for effective strategies and policies, highlighting the importance of various factors in managing expatriates. Academically, it contributes to the body of knowledge in the field of expatriation and provides valuable insights into the determinants of expatriate success. Originality/Value: This research makes a unique contribution by investigating the factors contributing to expatriate success in a specific context: a Construction Company in the UAE. It provides a comprehensive understanding of expatriate challenges and emphasizes the significance of various factors in facilitating expatriate success.

IMPLEMENTING TECHNOLOGY IN CREATIVE INDUSTRY (BENCHMARKING STUDY IN DEVELOPED COUNTRIES)

One significant shortcoming in increasing productivity of creative industry especially in developing country such Indonesia or other ASIAN countries is finding the appropriate technology to be used by considering the need, how to select, and technical support for the use of technology. Furthermore the lack of technology access also became an important constraint for creative industrialists to be more effective in running their business for winning the global competition.This study aim to identify the model of technology used by the developed countries to be implemented by ASIAN creative industries by doing the bench-marking study from several well-known and steady countries in implementing the optimal technology as the key to the successful global business operation.
 The methodology use for this purpose is using the three stages for the selection model and procedure, i.e. objective, analysis, and output. In first stage the research try to define the objective of what are the creative industrialist trying to achieve in using the technology, by answering why it is important, does it realistic, and could it be achievable. The analysis stage as the second stage is using the SHTEFIE principle, i.e. social, health, technological, economic, financial, institutional, and environmental consideration and constraint in implementing the technology. The output stage as the final stage is the purpose of this research itself, where the industrialist would select the technology and set appropriate standards and controls in using it.
 The findings of the paper include the model of technology selection, the step by step procedures, the consideration and limitation analysis, and the technology standards and controls for the creative industry. Conclusions are drawn that implementing technology in such a creative industry should consider several steps and procedures and also the technical adoption, due to its unique and specific industry characteristics. The paper closes with future research recommendations on validating the model in each of 14 creative industry categories and try to find the specificity of each category in technology consideration and standards.

Chinese transnational corporations in the Ukraine crisis: risk perception and mitigation

As the most consequential geopolitical event in the post-Cold War era, the Ukraine Crisis has given rise to intensive debates over the impacts of geopolitics on the operation of transnational corporations. While lots of attention has been paid to the impacts of the crisis on global economies and business operations, there is still limited understanding of how Chinese transnational corporations (CTCs) perceive and respond to the geopolitical risks associated with the Ukraine crisis. This article contributes to the literature by studying the risk perceptions and mitigations of CTCs towards the Ukraine crisis. It argues that CTCs’ risk perceptions have centred on three aspects, including the Russia-Ukraine war itself, the sanctions imposed by western countries and the possible deterioration of China-EU-US relations. Based on these risk perceptions, CTCs have turned to diversified strategies to mitigate the geopolitical risks linked with the Ukraine crisis, with low-profile compliance being the dominant strategy among CTCs.

De-risking procurement by digitalising spend monitoring

Managing procurement risk through a conventional adoption of the three lines of defence model does not work effectively. This is primarily because digitalisation is restricted to the first line only through spend management systems, while the second and third lines rely on people armed with checklists undertaking periodic sample-based audits. This allows sub-optimal purchases, non-compliance, process abuse and fraud to slip through undetected and cause irreversible damage. A novel way forward would be to digitalise spend monitoring and create a second line of defence against such issues. Digitalising spend monitoring would entail several actions for it to make a significant dent in reducing procurement risk. The paper discusses how, first, an enterprise needs to study its past behaviour and identify what is abnormal and worth monitoring. Second, the enterprise needs to build an ability to correlate information from both within and outside its boundary so as to take the right decisions. Third, the enterprise needs to digitise a catalogue of controls that can be configured to continuously monitor and flag live transactions based on past and current observations. Fourth, the enterprise needs to build an ability to get actionable recommendations on anomalous transactions and intercept them immediately. Finally, the enterprise needs to ensure that this spend monitoring setup is continuously learning from its users’ actions and tuning itself to improve its accuracy. Meeting all the above criteria will ensure that such a system has a good signal-to-noise ratio and appeals to several stakeholders simultaneously within an enterprise. Global business service (GBS) owners and operations managers could use it to screen transactions at various approval tollgates in the procure-to-pay process and reduce the risk of waste, non-compliance and process abuse. Sourcing directors and category managers could use it to tune sourcing strategies and monitor their effectiveness to reduce supplier and category risk. Risk and compliance officers could use it to continuously audit 100 per cent of transactions and reduce the risk of non-compliance or fraud.

Impact of COVID-19 on Small- and Medium-sized Enterprises

The COVID-19 pandemic has severely impacted global business operations. Most importantly, practitioners of small- and medium-sized enterprises (SMEs) have been facing devastating economic shocks emanated from the COVID-19 pandemic. The purposes of this study are to explore the business status of SMEs, business sustenance period, types of problems faced by the practitioners and impact on production volume, due to the COVID-19 pandemic. For these purposes, primary survey data from 284 SMEs in Bangladesh are collected in this study. The survey data are descriptively analyzed using appropriate graphs. This study finds that SMEs are facing several problems such as demand fall (92.96%), cancellation of orders (85.56%), liquidity crisis (74.30%), delayed transportation (72.53%), unsecured working environment (68.31%), raw material shortage (63.73%) and employees’ absenteeism (62.67%). The SMEs face beyond 40% decrease in production volume against the pre-pandemic year. Furthermore, this study formulates several strategic measures, which will certainly guide policymakers and practitioners to combat the COVID-19 economic shocks for the SMEs and also for other industries.

Sustainability of global and international business operations during the adversity and hardship

The COVID-19 pandemic has altered the way business is conducted. The widespread closure of commercial organizations presents opportunities to reset the way business activities are conducted. Regardless of the organization’s size or its status as a domestic or international firm, due diligence is required to find solutions that will allow firms to sustain their business activities in uncertain times. This study addresses this issue and attempts to identify issues that require urgent attention so that organizations can be effective and efficient in their global operations. In this context, the study proposes three imperatives for global/international businesses to sustain their operations in the long term. These imperatives include having a strong reserve fund, access to a local mutual fund, and networking to form alliances in host countries. Other implications are discussed, and we identify areas for future research.