Purpose: The aim of the study was to present the actual efficiency of a gas-fired instantaneous water heater for the production of domestic hot water. Design/methodology/approach: The object of the study was a gas-fired instantaneous domestic hot water heater located in a flat in Krakow. Measurements with a suitable device were carried out for three basic variants of hot water preparation, defined as showering, washing hands and washing dishes. Findings: The tests and analyses carried out have revealed that the current efficiency (average efficiency based on 3 measurements – 77.61%) differs radically from that indicated on the water heater data sheet. Such a drop in efficiency may be caused e.g. by fouling of the surface of the heat exchanger on the flue gas side and scaling of the exchanger on the heated side. Research limitations/implications: The tests proved that the heater did not reach its nominal efficiency during the tests, but on the other hand, simulations of different intensities and durations of water consumption did not drastically change the efficiency of hot water preparation. Practical implications: Regular cleaning of the exchanger would probably reduce the difference between the efficiency declared by the manufacturer and the one achieved during the tests. A clean heater will also ensure a sufficiently low level of carbon monoxide in the flue gas, which has a real impact on the safety of the appliance. Social implications: The values obtained from the measurements for each operating mode can help occupants understand how to prepare water most efficiently with this particular appliance, which will have a real impact on the bills they pay. The user will be provided with information on what percentage of energy they use from the volume of gas burned. Originality/value: Gas-fired instantaneous water heaters provide an efficient and energy-saving solution, especially in situations where the demand for hot water is low, and immediate access to it is crucial. Keywords: hot water, hot water management, gas-fired instantaneous water heater. Category of the paper: Research paper.