Purpose This paper aims to focuses on by investigate the heat transmission and free convective flow of a suspension of nano encapsulated phase change materials (NEPCMs) within an enclosure. Particles of NEPCM have a core-shell structure, with phase change material (PCM) serving as the core. Design/methodology/approach The enclosure consists of a square chamber with an insulated wall on top and bottom and vertical walls that are differently heated. The governing equations are investigated using the finite element technique. A grid inspection and validation test are done to confirm the precision of the results. Findings The effects of fusion temperature (varying from 0.1 to 0.9), Stefan number (changing from 0.2 to 0.7), Rayleigh number (varying from 103 to 106) and volume fraction of NEPCM nanoparticles (changing from 0 to 0.05) on the streamlines, isotherms, heat capacity ratio and average Nusselt number are investigated using graphs and tables. From this investigation, it is found that using a NEPCM nano suspension results in a significant enhancement in heat transfer compared to pure fluid. This augmentation becomes more important for the low Stefan number, which is around 16.57% approximately at 0.2. Secondary recirculation is formed near the upper left corner as a result of non-uniform heating of the left vertical border. This eddy expands notably as the Rayleigh number rises. The study findings indicate that the NEPCM nanosuspension has the potential to act as a smart working fluid, significantly enhancing average Nusselt numbers in enclosed chambers. Research limitations/implications The NEPCM particle consists of a core (n-octadecane, a phase-change material) and a shell (PMMA, an encapsulation material). The host fluid water and the NEPCM particles are considered to form a dilute suspension. Practical implications Using NEPCMs in energy storage thermal systems show potential for improving heat transfer efficiency in several engineering applications. NEPCMs merge the beneficial characteristics of PCMs with the enhanced thermal conductivity of nanoparticles, providing a flexible alternative for effective thermal energy storage and control. Originality/value This paper aims to explore the free convective flow and heat transmission of NEPCM water-type nanofluid in a square chamber with an insulated top boundary, a uniformly heated bottom boundary, a cooled right boundary and a non-uniformly heated left boundary.