Stakeholder Engagement Framework Research Articles

Innovating Civil Engineering: Strategies for Fostering Stakeholder Engagement in the Circular Economy

Sustainability and circular economy principles are increasingly important in civil engineering, as highlighted by the United Nations Environmental Programme in 2023 the construction activities represented 36% of global energy use in 2020. However, the sector's focus on reducing operational carbon overshadows the need for addressing embodied carbon from materials like cement, steel, and aluminium. To address this, a shift towards incentivizing all supply chain stakeholders and cultivating collaborative models is necessary. This research provides an initial scoping for the development of the Lithuanian Construction Materials Reuse Optimization (LSEPO) platform, a pioneering regional initiative fostering a marketplace for reused building materials. Such platforms are recognized for their potential to overcome sustainability barriers by utilizing digital technologies for efficient data management and stakeholder collaboration. Our research identifies a significant gap in the existing literature concerning effective stakeholder engagement strategies critical for the success of such platforms. To bridge this gap, we employed a three-tiered methodological approach: firstly, a semi-structured literature analysis delved into existing stakeholder engagement strategies within the circular economy. This review highlighted a fragmented understanding of incentives and collaboration dynamics across different sectors. Secondly, a content analysis of global material exchange and circular construction platforms provided insights into best practices, showcasing successful communication methods, innovative incentive models, and robust collaboration frameworks. Lastly, integrating these findings, our study proposes a conceptual stakeholder engagement framework tailored for social innovation in civil engineering, more specifically Lithuanian Construction Materials Reuse Optimization (LSEPO). Practical implications of our findings underscore the necessity for platforms like LSEPO to incorporate adaptive engagement strategies that are context-sensitive and inclusive, facilitating a broad spectrum of stakeholder inputs. The study demonstrates that effective stakeholder engagement goes beyond traditional communication methods; it requires a systemic integration of technological innovation and incentive alignment to promote sustained participation and collaboration. By providing a comprehensive foundation for the development of the LSEPO platform, this research not only aims to advance it as a beacon of social innovation and environmental stewardship within the civil engineering sector but also sets a benchmark for future initiatives aiming to embed circular economy principles effectively.

A technology‐enabled framework for stakeholder engagement in a destination management system: Evidence from DMS Puglia

AbstractIn tourism, the presence of different stakeholders, sometimes with conflicting interests, requires a clear understanding of how to manage and engage them effectively. Despite the importance of this topic, tourism studies lack a univocal framework for destinations aiming to develop a destination management system (DMS) focused on empowering stakeholder engagement. To fill this gap, this study aims to identify the key dimensions that can strengthen stakeholder engagement in the tourism sector. Particular attention is given to the role of technology in mediating relationships among DMS participants and to the role of ‘intermediary’ stakeholders in facilitating collaboration and engagement. By adopting a cross‐disciplinary approach that integrates stakeholder theory, stakeholder engagement and destination management, and by examining a case study of an Italian best practice, DMS Puglia, a technology‐enabled framework for stakeholder engagement in a DMS was elaborated. This study contributes to the advancement of the literature on stakeholder engagement in tourism by demonstrating that the structure and composition of a DMS, and the communication methods it enables, along with the role of the destination management organisation and the preparedness of stakeholders to participate in a DMS, significantly influence stakeholder engagement and can strengthen relationships among participants in a technologically advanced tourism system. This study also provides directions to stakeholder bridges about how to effectively improve stakeholder engagement through technology‐focused tools and strategies.

Pathway to Environment Management in Hotel Industry: A Stakeholder Engagement Framework

ABSTRACT The hotel industry plays a crucial role in the global tourism sector, and with increasing awareness of environmental issues, it is essential for hotels to actively engage in sustainability management. The existing literature offers limited insights into how the stakeholders of hotels can contribute more to improve the EM in the hotel industry. Embracing stakeholder engagement can empower hotels to strategically tackle environmental sustainability challenges through collaborative efforts with diverse stakeholders. This engagement involves identifying and actively engaging key stakeholders such as hotel owners, employees, customers, local communities, suppliers, and government agencies. This study aims to explore stakeholder engagement in driving effective environmental sustainability initiatives within the hotel industry. By conducting in-depth interviews, observations, and on-site observations in three cities in China, the study uncovers the distinct roles and engagement pathways of different stakeholders groups concerning hotel environment management. Th proposed stakeholder engagement framework elaborates the intricate relationships and inter-dependencies between various stakeholders, and their engagement in hotel environment management.

Engaging stakeholders to address a complex water resource management issue in the Western Cape, South Africa

Engaging water users when developing water management plans is increasingly being embraced by a wide range of scientists in the water sector as imperative for dealing with present-day water resources challenges. However, the complexity presented by unique catchment situations makes it difficult to prescribe a ‘one size fits all’ solution to localised water resource challenges. South Africa is well-known for its population heterogeneity, which spreads into catchments, layering complexity in terms of water user types, needs and interests. This research presents a novel conjunctive use of classical and newly developed tools within a stakeholder engagement framework. This application of a suite of tools responds to the complex conflict of water user needs and interests in the Koue Bokkeveld catchment in the Western Cape Province of South Africa. We implement the Adaptive Planning Process, and the Actors, Resources, Dynamics, and Interactions approaches to unite conflicting stakeholders and develop a shared vision as the foundation for co-developing and negotiating a shared water management plan. We present the outcomes of a series of participatory workshops in which stakeholders developed a shared catchment vision. Stakeholders united around the vision and actively engaged in participatory Agent-based Model co-development with the research team. Increased attendance and active participation in the latter workshops demonstrate a positive progression in the engagement process. Outcomes of the stakeholder feedback evaluation validate increased participant satisfaction with the process. We then reflect on the practicalities of stakeholder engagement based on our experience. Learnings from this conjunctive application of approaches suggest that providing a conducive engagement platform, facilitation, and appropriate tools can enable conflicting water users to develop shared solutions collaboratively.

RETRACTED: Sustainable stakeholder participation planning on the basis of analysis of competing project interest

AbstractSustainability has become more than just an aspiration in business. It has become an integral part of business strategy and decision‐making. Organizations have realized that adhering to sustainability with its impact on multi‐facets can drive business success. Long‐term growth requires an understanding of the relationships between people and their surroundings. Engagement of stakeholders is essential for planning, designing, implementing, and ensuring the efficacy of programmes. Due to the requirement for sustainability and the engagement of a greater stakeholder range in project planning, the project plan complexity is growing. The lack of or insufficient engagement of stakeholders throughout the project life cycle, particularly in the early phases of implementation and planning, frequently has a detrimental effect on the intended project performance. Effective stakeholder engagement is essential to counterbalance the combined effects of a lack of contextual knowledge by stakeholders and a lack of support in the field. However, this integration encounters difficulties such as resource restrictions and competing stakeholder interests. To encourage stakeholder engagement with the initiatives, project resources may be allocated based on the relative importance of competing areas. This study intends to establish a Stakeholder Engagement Framework (SEF) to increase the effectiveness of stakeholder engagement in projects by systematically evaluating potential conflicts and integrating the perspectives of stakeholders and the project management team. To do this, we use fuzzy logic inputs to account for ambiguities throughout the project life cycle, as well as stakeholder theory, value‐based management, matrix‐based dependency modeling, and total quality management to provide a framework for stakeholder participation. Then we implement the suggested SEF methodology to organize stakeholder participation for a green building project. The suggested framework will promote stakeholder participation under long‐term goals for project managers by identifying potential conflicts of interest.

Fashion and the metaverse: Implications for consumers and firms

ABSTRACT The metaverse is transforming the fashion industry, offering novel consumer experiences and inventive prospects for businesses. This special issue delves into consumer behavior, business strategies, and future research avenues within the intersection of fashion and the metaverse. Key findings highlight consumer values guiding metaverse fashion consumption and the role of avatar resemblance in purchase intent. Firms leverage the metaverse for innovation through NFTs and immersive experiences. Distinct motivations guide luxury and fast fashion firms into the metaverse, where NFTs wield substantial influence over the fashion landscape. A stakeholder engagement framework facilitates navigation, and an industry-accepted definition of digital fashion categorises end-products. However, challenges such as psychological well-being, technology addiction, data privacy, and legal concerns must be addressed to ensure a safe and ethical metaverse experience for fashion consumers.

A systematic analysis of stakeholder interaction and the barriers towards upscaling urban residential solar PV: The case of Shanghai, China

Political, economic, and social factors that impede the diffusion of residential solar photovoltaics (RSPV) are at the frontline of academic research in renewable energy development because solar PV has rapidly become cost-benefit effective relative to traditional energy. Using Shanghai for our investigation, this study employed a systematic and stakeholder engagement framework to analyze the political, economic, and social actors and their relationships with the residents' acceptance of solar PV. Our results were based on 20 in-depth interviews and rich secondary qualitative research data. We found that several factors that jointly contributed to poor collaboration among actors for upscaling of RSPV development in Shanghai. These included the poor implementation of RSPV policies from political actors, residents’ distrust of the market players, uncertainties and risks faced by small and medium solar companies, and an individualism-collective dilemma and poor community engagement due to rapid social atomization. The development of RSPV is a systematic project that requires joint efforts and collaborative mechanisms among political, market, and community actors. Community engagement is an indispensable measure to promote collaboration among these key stakeholders for the success of RSPV development.

A framework for stakeholder engagement in the adoption of new anti-malarial treatments in Africa: a case study of Nigeria

BackgroundRecent reports of artemisinin partial resistance from Rwanda and Uganda are worrisome and suggest a future policy change to adopt new anti-malarials. This is a case study on the evolution, adoption, and implementation of new anti-malarial treatment policies in Nigeria. The main objective is to provide perspectives to enhance the future uptake of new anti-malarials, with an emphasis on stakeholder engagement strategies.MethodsThis case study is based on an analysis of policy documents and stakeholders’ perspectives drawn from an empirical study conducted in Nigeria, 2019–2020. A mixed methods approach was adopted, including historical accounts, review of programme and policy documents, and 33 qualitative in-depth interviews and 6 focus group discussions.ResultsBased on policy documents reviewed, the adoption of artemisinin-based combination therapy (ACT) in Nigeria was swift due to political will, funding and support from global developmental partners. However, the implementation of ACT was met with resistance from suppliers, distributors, prescribers, and end-users, attributed to market dynamics, costs and inadequate stakeholder engagement. Deployment of ACT in Nigeria witnessed increased developmental partner support, robust data generation, ACT case-management strengthening and evidence on anti-malarial use in severe malaria and antenatal care management. A framework for effective stakeholder engagement for the future adoption of new anti-malarial treatment strategies was proposed. The framework covers the pathway from generating evidence on drug efficacy, safety and uptake; to making treatment accessible and affordable to end-users. It addresses which stakeholders to engage with and the content of engagement strategies with key stakeholders at different levels of the transition process.ConclusionEarly and staged engagement of stakeholders from global bodies to community level end-users is critical to the successful adoption and uptake of new anti-malarial treatment policies. A framework for these engagements was proposed as a contribution to enhancing the uptake of future anti-malarial strategies.

A framework for stakeholder engagement in the adoption of new antimalarial treatments in Africa: a case study of Nigeria

A framework for stakeholder engagement in the adoption of new antimalarial treatments in Africa: a case study of Nigeria

A framework for stakeholder engagement in the adoption of new antimalarial treatments in Africa: a case study of Nigeria

A framework for stakeholder engagement in the adoption of new antimalarial treatments in Africa: a case study of Nigeria

Evaluating the Potential of MAMCA as a Framework for Stakeholder Engagement during the Setup of Energy Communities

The current energy transition is characterized by a high level of consumer and prosumer involvement. Energy communities (ECs) are instruments that fit into this trend, as they organize the collective and mainly citizen-driven exchange of clean energy. Most stakeholder engagement research for ECs focuses on one aspect such as awareness raising or deployment acceptance. Hitherto, no specific research has been conducted on a participatory approach that can be applied throughout all the phases of an EC setup and for different purposes. In our study, we determine how the Multi-Actor Multi-Criteria analysis (MAMCA) methodology can be used as an engagement tool for this purpose. By linking potential engagement goals and their connected tools and techniques to the corresponding MAMCA step, we have created a multi-layered practical framework that can be used by all types of EC initiators for stakeholder engagement throughout the setup of a new EC. As this practical tool stimulates solutions that cater better to stakeholder needs, it can contribute to smoother deployment and an associated increase in ECs in the general system. A theoretical evaluation and a performed case study demonstrate the utility of the methodology that is developed in this paper.

1368. Stakeholders Perceptions on Barriers and Facilitators to Opt-Out Infectious Diseases Care in Jails

Abstract Background Despite national guidelines on infectious disease testing and vaccination in prisons, there is heterogeneity in operationalization. Previous literature has shown that using the “opt-out approach” to infectious diseases testing increases equitable access. Although opt-out testing is endorsed by national guidelines, there is little research on the acceptability from key stakeholders in jail healthcare. Additionally, perspectives on using the opt-out approach to vaccination are unknown. Interview Themes Themes and quotes that came out of semi-structured qualitative interviews. Methods We developed an interview guide based on the Theoretic Domains Framework. Guided by the 7Ps framework for stakeholder engagement, we conducted semi-structured interviews with key stakeholders in jail healthcare, including people incarcerated in Hampden County jail, clinicians working in jail and community settings, corrections officers, and representatives from public health, government, and industry. All persons eligible to receive a stipend were offered $50 for participation. Interviews were offered in the jail in English and in Spanish. Results Between July 2021—March 2022, 48/108 (44%) of people approached agreed to be interviewed including 13 incarcerated men. Most stakeholders agreed that infectious diseases testing and vaccination in jails are essential tools for mitigating the spread of disease. Major themes that emerged from stakeholder interviews included confusion about the wording of the “opt-out” approach, reluctance to operationalize “opt-out” testing because of concerns for coercion, and concern that it gives people any “easy out” from taking the test or vaccines. People who supported the operationalization of opt-out testing were more often stakeholders from the community, including public health experts, researchers, and clinicians. Conclusion Although “opt-out” testing is evidence-based, we found that key stakeholders who work and are incarcerated in jails did not understand the concept and did not support implementation. Our work is further evidence that successful implementation of public health strategies requires vetting from all key stakeholders in jail healthcare, especially people working and incarcerated in jail when developing strategies to improve healthcare. Disclosures Curt Beckwith, MD, Gilead Sciences, Inc: Grant/Research Support.

A Review of Stakeholder Engagement in Integrated River Basin Management

To address water-related issues of river pollution, floods, droughts, and ecological water allocations, there is a need for an integrated river basin management (IRBM) plan for the successful management of all the river basins in the country. Stakeholder engagement is one of the important elements for the effective implementation of IRBM. In this study, a systematic bibliometric analysis has been successfully carried out to identify the trends, patterns, and research gaps in the establishment of stakeholder engagement frameworks in IRBM. Three renowned scientific databases were used to quantitatively assess the published literature on stakeholder engagement. The search contributed by providing a clear understanding and mechanisms for an effective stakeholder engagement, thus highlighting the research gap, whereby there is a lack of an effective stakeholder engagement framework for IRBM. Based on the analysis results, it was found that many pieces of literature have been written about the implementation of IRBM, including the importance of stakeholder engagement or participation. However, there is very limited study on how effective stakeholder engagement could be carried out to enhance water management at the river basin level. The findings also recorded that stakeholder engagement can serve as a form of social learning, and leadership plays a significant role in ensuring the effectiveness of stakeholder engagement in IRBM. From the review analysis, it was concluded that further research studies need to be carried out at the river basin level to formulate an effective stakeholder engagement framework for the sustainable management of water.

Work from anywhere: remote stakeholder management and engagement

PurposeThe 2019 coronavirus disease (COVID-19) pandemic has significantly disrupted the traditional ways for organizations to function, mandating their prompt adaptation and reaction to issues related to employees, operations, and communication. Therefore, the purpose of this research is to report on a total quality management (TQM) implementation as a sample motivational case to support the need for a new work from anywhere (WFA) stakeholder framework that can be used by other companies as they build, maintain, and continuously improve a WFA culture and environment for successful Quality 4.0 and COVID-19 initiatives.Design/methodology/approachQuality 4.0 that specifies an adaptive quality environment can help organizations quickly identify and respond to problems during the COVID-19 pandemic. Analyzing a Lean Six Sigma implementation through the lens of Quality 4.0 in a case study, the authors propose a new stakeholder engagement framework for companies to build, maintain, and continuously improve the culture and environment for facilitating social interactions.FindingsThe authors’ proposed framework consists of three major phases: (1) identify and plan stakeholder management, (2) manage stakeholder engagement, and (3) sustain stakeholder engagement. The first phase entails organizations supporting a culture of trust, engaging, and empowering stakeholders, identifying stakeholders, planning for stakeholder management, and inquiring about problems in the process. The second phase requires engaging stakeholders via participatory buy-in. The third phase focuses on monitoring stakeholder relationships, including modifying strategies and plans.Practical implicationsThis study bears some valuable implications for practitioners. First, the stakeholder management process should be established upon a culture that promotes trust, engagement, and empowerment. Second, the authors identify tools that can assist in the execution of WFA activities. Third, the organizational team needs to actively manage the WFA stakeholders and then sustain the stakeholder relationships. Finally, the implementation of the framework herein can be supported and strengthened by tools and techniques that promote participation and buy-in from stakeholders to ensure the project team hears, trusts, and values their contributions.Originality/valueThis study contributes to the existing literature and provides practical guidance for managers to effectively manage the workforce and engage stakeholders.

An Identity Work Framework for Community Stakeholder Engagement in Infrastructure Development

Traditional stakeholder management approaches to community engagement during infrastructure development have frequently resulted in conflict, community resistance and often failure. In this paper we propose an identity-based stakeholder engagement framework to help infrastructure teams reconceptualize community stakeholders’ interpretation of infrastructure development from identity threat to opportunity. We present three core goals to enable this to occur: creating identity security, cueing alternative social identities, and extending identity temporalities. We offer empirical illustrations and practical advice on how these goals might be achieved, as well as an agenda for future research.

The Role of Stakeholders in Managing Government Research and Development Funding for Defence Industrial Innovation: The Case of Malaysia

ABSTRACT The level of defence industrial innovation success has been modest in Malaysia, despite continuous investment into research and development (R&D). The authors use the Defence Research and Development Stakeholder Engagement Framework (DRDSEF) to argue that strategic collaborative engagement between stakeholders is critical for successful industrial and technological innovation. This paper has two aims: to describe the role of the stakeholders in managing defence R&D funding and to evaluate the challenges faced by these stakeholders in managing government defence R&D allocation for industrial and technological innovation. This is an exploratory case study using a combination of interpretivist and pragmatist philosophical approaches. Analysed data consists of secondary resources and primary resources included surveys in the form of open-ended semi-structured interviews and participatory observation. This paper concludes that successful defence R&D stakeholder engagement requires an open and independent platform, enhanced industry-academia cross-sector fertilisation and collaborative data analytics management tools to share information.

Clinical trial considerations in sickle cell disease: patient-reported outcomes, data elements, and the stakeholder engagement framework.

Patients with sickle cell disease (SCD) have significant impairment in their quality of life across the life span as a consequence of serious disease burden with several SCD-related complications. A number of disease-modifying therapies are currently available, yet long-term clinical benefits in real-world settings remain unclear. Over the past few years, a number of important initiatives have been launched to optimize clinical trials in SCD in different ways, including: (1) established panels through a partnership between the American Society of Hematology (ASH) and the US Food and Drug Administration; (2) the ASH Research Collaborative SCD Clinical Trials Network; (3) the PhenX Toolkit (consensus measures for Phenotypes and eXposures) in SCD; and (4) the Cure Sickle Cell Initiative, led by the National Heart, Lung, and Blood Institute. Electronic patient-reported outcomes assessment is highly recommended, and patient-reported outcomes (PROs) should be evaluated in all SCD trials and reported using Standard Protocol Items Recommendations for Interventional Trials guidelines. Patient-centered outcomes research (PCOR) approaches and meaningful stakeholder engagement throughout the process have the potential to optimize the execution and success of clinical trials in SCD with considerable financial value. This article reviews several clinical trial considerations in SCD related to study design and outcomes assessment as informed by recent initiatives as well as patient-centered research approaches and stakeholder engagement. A proposed hematology stakeholder-engagement framework for clinical trials is also discussed.

Designing Stakeholder Engagement Framework for Technology Leadership Competencies

The emergence of technology is intensifying and changing the realm of education, thereby calling for a new leadership approach to champion change. This study identified the technology leadership competencies of people in key positions from selected public and private senior high schools in the National Capital Region and are offering a technology-vocational-livelihood track with the Information and Communications Technology (ICT) strand; described the challenges and recommended a framework for technology leadership competencies. A qualitative research method using a phenomenological approach was employed with triangulation as a data-gathering technique. Results show competencies identified were on: leadership and vision (support initiatives for state-of-the-art and collaboration with other institutions); teaching and learning (implement blended/ flexible learning, use of differentiated instruction); productivity and professional practice (collaborate using technologies, continuing professional development); support, management and operation (policy implementation, technology resource maintenance); assessment and evaluation (initiate technology innovation, data management); and social, legal and ethical issues (promoting data privacy, appropriate electronic waste disposal). Financial constraints, limited facility, computer illiteracy, minimal administrative support for a number of respondents, and limited time appeared to be the challenges. The technology leadership competencies and the challenges pointed out the areas necessary for the development of the framework. These areas are Vision, Utilization, Motivation, Collaboration, and Sustainability. VUMoCoS framework was formulated for technology leadership competencies in the Philippines.
 Keywords: Technology Leadership Competencies, Stakeholder's Engagement, Technology Engagement, Technology Leadership Framework, VUMoCoS Framework

Marketing’s role in multi-stakeholder engagement

In 2019 the CEOs of more than 180 of the largest U.S. firms signed a statement of corporate purpose indicating that corporations are responsible for providing economic benefits to all stakeholders, not just shareholders. Although stakeholder theory states that there are several stakeholders (internal and external) whose continuing participation affects a firm’s sustainability and long-term profitability, the marketing literature has focused primarily on customer engagement. This research argues for a broadened focus by marketing scholars and introduces a stakeholder engagement framework based on a triangulation approach including a systematic review of marketing research from a stakeholder perspective, the results of a survey of 254 editorial review board members from top marketing journals, and business case examples. The framework identifies three dimensions of firms’ stakeholder engagement strategies (stakeholder recognition, support, and dialogue) linked to stakeholder responses (stakeholder contribution to the firm or retaliation) that ultimately influence firm performance (financial, reputation, and risk). Two core propositions of multi-stakeholder engagement provide a foundation for a detailed future research agenda for marketing.

Enacting Positive Social Change: A Civic Wealth Creation Stakeholder Engagement Framework

Entrepreneurship is an innovative solution for many businesses, communities, governments, nonprofits, and social innovators to address societal issues, such as poverty and social injustice. Civic wealth creation (CWC) is one type of entrepreneurial change process that engages diverse stakeholders to enact positive social change (PSC). However, resistance to change and low stakeholder engagement often impede efforts to achieve desired outcomes. Because stakeholder theory holds that stakeholders with joint interests create new value when they interact, we propose a stakeholder engagement framework that uses the awareness, desire, knowledge, ability, and reinforcement (ADKAR) change methodology to enhance CWC stakeholders’ propensity to participate in the entrepreneurial change processes that create PSC.