Various studies on African solidarity, survival strategies and the ‘therapy man agement group’ [J. M. Janzen (1978) The Quest for Therapy in Lower Zaire, Berkeley, Los Angeles & London: University of California Press] have suggested that institutionalized relationships in the form of networks or groups afford an individual access to resources, also in case of illness. My study reconsiders these arguments in ethnographic research about everyday illness management. It focuses on a heterogeneous urban neighbourhood in Abidjan and analyses who offers help to whom, and what kind of help people offer to one another. The findings show that social networks play an important but at the same time restricted role in illness management. The main source of assistance in response to affliction is household members. Apart from emotional and moral support, relatives living outside the household and non-kin play only a minor role. The social network offers help only sporadically, and very often the sick person has to ask friends and family several times before she or he receives financial or practical support. The emphasis given to social networks in the existing literature is often overestimated, at least in the case of illness. These findings implicate the importance of strengthening informal and formal security systems, especially in an urban context of economic hardship and political insecurity.