All medical actions against patients must have their own risks. Certainly not a single health worker ordoctor would want his patient to experience this unwanted risk. Therefore, patient safety must beprioritized in every medical treatment. Every medical staff must understand it, so they can apply itproperly. Patient safety is of key importance to any health facility. PKM activities were held onSeptember 4, 2020, Tangkerang Selatan Village, Bukit Raya District, Pekanbaru City. Thiscommunity service aims to provide knowledge to the public about management information systems inhospitals, provide knowledge about existing services in hospitals and how to get excellent service. Theresults obtained from community service are that the community understands the method and flow oftreatment and services at the hospital. The community also understands the services available at thehospital and how to get excellent service. For continuation, it is recommended to carry out furtherresearch on this guidance approach on a broader subject, easier material and more relevant methodsso that generalizations can be drawn.