As part of a larger needs assessment of social workers, this study focuses the September 11, 2001 (9/11), experiences of 286 first-year MSW students and 206 agency-based field instructors in New York City, in response to 9/11. Their perception of the school of social work’s disaster response was collected at 1 month from narrative responses to questionnaire items. Results showed that students felt conflicted about the university’s response; in class, group discussion was beneficial, others wanted normal school routines. Some field instructors surveyed felt supported by the academic institution, yet others felt underutilized. The school of social work, embedded within the larger community, acts as a central hub of information, training, and resources in times of a national catastrophe. [Brief Treatment and Crisis Intervention 7:115–126 (2007)]