Field Of Crisis Management Research Articles

The use of digital technologies for crisis management

Aim. To identify the role of digital technologies in the context of crisis management and the opportunities that digital tools provide for the development and growth of companies, even in the face of economic turmoil. To pay special attention to the study of effective practices of optimization and modernization of business processes using the latest digital tools, which con[1]tribute not only to increasing productivity and efficiency of business, but also its adaptation to rapidly changing market conditions.Objectives. To analyze the role of digital technologies in the context of crisis management, highlighting the opportunities that digital tools offer for the development and growth of companies, even in conditions of economic turmoil; to study the advantages of applying new business models using modern digital technologies; to consider the principle of operation of platform business models using examples and show the advantages of their use; to evaluate the financial performance of companies.Methods. The author applied the methods of complex and comparative analysis, as well as the study of foreign and domestic experience of digital transformation in crisis conditions. Considerable attention was paid to the work with periodicals, scientific articles and analytical reports in the field of crisis management and digitalization. In addition, methods of observation, generalization and comparison were used.Results. The study suggests that digital technologies contribute to improving the transparency and efficiency of business processes in crisis conditions. The main factors of successful digital transformation of organizations were identified and recommendations for their use were developed.Conclusions. According to the author’s position, the necessity of active use of innovative technologies in crisis management, as well as the importance of a strategic approach to digital transformation in a rapidly changing environment are obvious. The key element of successful crisis management is the active integration of digital technologies into business processes and the use of a strategic approach to digital transformation. Cultural and organizational aspects that ensure sufficient funding and management support are recognized as important factors. The use of online platforms allows organizations to effectively form a digital ecosystem, increasing competitiveness, which ultimately contributes to the successful achievement of business goals in a rapidly changing digital environment. The application of the proposed recommendations on the use of innovative technologies will help organizations not only to cope with the current crises, but will also contribute to their sustainable development and stabilization.

CRISIS MANAGEMENT IN THE EUROPEAN UNION PERSPECTIVE: FROM DIALECTICAL EVOLUTIONS TO A DISTINCT APPROACH

The article presents some ideas and reasonings about the acquisition by the European Union of the role of recognized actor in the field of crisis management. The author elucidates a progress in the development of the political-legal and institutional framework for crisis management, adopting a comprehensive approach that combines diplomacy, prevention, and civil and military interventions. The research contains an analysis of the path towards the development of a distinct European Union approach to crisis management. The author identified the criticisms of the EU in this area and delineated the significant challenges facing the EU on various dimensions, including the diversity of member states' interests and limited resources in certain areas. The perspectives include the need for continued adaptability, strengthening of response capabilities, and a strong commitment to multilateralism and international cooperation. Through these combined efforts, the EU can strengthen its role as an effective global actor in international crisis management.

Analysis of keywords in the field of crisis management using semantic network graphs

This paper attempts to use keywords in order to establish their information value in understanding main topics and trends in crisis management research on the example of the Crisis Management Days conference proceedings. It uses natural language processing methodology, statistical analysis, and design of semantic network graphs to investigate topics and trends in the field of crisis management in Croatia and the region over the span of 13 years. Additional goal of the paper is establishing the validity of semantic distance analysis based solely on author keywords. The results not only reveal certain trends and clusters of conference topics, but show that the method holds potential for further research.

Национальные приоритеты государственной политики в сфере антикризисного управления

Article examines the definitions of crisis management by Russian and foreign scientists, analyzes the stages, functions and essence of state policy in the field of crisis management. The article analyzes the national priorities in the Constitution of the Russian Federation and the Resolutions of the Government of the Russian Federation, on the basis of which the аuthoг,s priorities in the field of national state policy in the field of crisis management are formulated.

: Regulatory and legal support of the state policy in the field of crisis management

: Regulatory and legal support of the state policy in the field of crisis management

Применение инновационных подходов в антикризисном управлении интернет-платформами

The article is devoted to the study of innovative methods of crisis management of Internet platforms, which are becoming an important component of the modern economic environment. In the course of the research, various methods of analysis are used, including a detailed examination of modern crisis management strategies and an analysis of successful cases of integration of innovations into Internet platforms. The obtained results emphasize the importance of innovative approaches for effectively overcoming crisis situations and ensuring the sustainability of Internet platforms, and the analysis of practical examples shows that innovations contribute to improving competitiveness, optimizing user experience and increasing the financial performance of Internet platforms. The results of the study emphasize the importance of innovation for crisis management of Internet platforms, which also defines the main aspects of the theory, including the core and protective shell, and also shows the possibilities of its transformation based on the integration of the principles of the theories of disruptive innovation by K. Christensen and technological revolutions by K. Perez. The study demonstrates that changing the protective shell of the theory of crisis management under the influence of institutional changes caused by technological transformations is an important element of successful crisis management of Internet platforms. Thus, this article provides valuable practical recommendations and contributes to the expansion of the theory of crisis management of Internet platforms. The contribution made to the field of crisis management emphasizes that innovations are an important tool for effectively overcoming crisis situations, increasing competitiveness and ensuring the sustainability of Internet platforms.

Smart City Information Systems: Research on Information Published for Citizens and Design of Effective Content in the Czech Republic

The concept of Smart Cities integrates innovative technologies to improve citizens’ quality of life in towns and cities worldwide. Crisis management is a separate section directly managed by the leadership of municipalities, cities and counties in cooperation between police, fire and municipal police to ensure the safety of residents and safety in public spaces. The purpose of this study is to investigate to which extent publicly available information related to the field of crisis management is unavailable to residents in municipalities, towns and cities through online information systems. The primary aim is to provide suggestions for a general information system structure and content that would highlight and satisfy the need to address the crisis management issue, especially in providing immediate information to the population through an innovative online form. The achievement of this goal is methodologically based on qualitative research analysing and comparing the information published for residents through Smart City information systems in selected towns and municipalities. Document analysis or conceptual design was applied, and evaluation criteria for objective assessment of Smart City information systems were appropriately determined. The comparative analysis based on this set of criteria enabled the development of the proposals of information systems’ content that can be used to keep the information systems for Smart Cities in cities, municipalities and regions, actual and beneficial. From the available resources, two main modules that focused either on citizens or cities were synthesised. Moreover, SWOT analysis or the Smart Regions Rapid Response structure was derived. Acquired results outline generic structures and contents that support the development of the concept of Smart Cities and can be suitably implemented for the development of the modification of information systems containing relevant information for residents, cities and municipalities, focusing on citizen safety.

Social Networks in Crisis Management: A Literature Review to Address the Criticality of the Challenge

This review proposes a concise literature review aimed at identifying the current body of knowledge on the adoption of Social Networks in crisis management. The major input is a structured research question based on the initial reading about the topic. Before the recent pandemic, most literature focused on local crises, with relatively few exceptions. Additionally, self-organising systems are spontaneously established between people who are affected by a crisis. The fundamental assumption underlying this study is the huge potential of Social Networks in the field of crisis management. That is supported, directly or indirectly, by a number of previous studies, which emphasise how effective adoption leads to better decision-making for crisis managers and local communities. Among the identified challenges is the need to integrate official communication by emergency agencies with citizen-generated content in a contest for credibility and trustworthiness. In certain cases, it has been reported that there is a lack of specific competence, knowledge, and expertise, as well as a lack of sufficient policies and guidelines for the use of Social Networks. Those challenges need to be framed by considering the classic difficulties of providing timely and accurate information to deal with fake news, unverified or misleading information, and information overload. Bridging major gaps through advanced analytics and AI-based technology is expected to provide a key contribution to establishing and safely enabling the practice of effective and efficient communication. This technology can help contrast dissonant mental models, which are often fostered by Social Networks, and enable shared situational awareness. Future research may take a closer look at AI technology and its impact on the role of Social Networks in managing crises.

Zarządzanie kryzysowe na szczeblu gminnym – wybrane zagadnienia

The article is devoted to the analysis of legal provisions regulating the activities of communal self-government bodies in the field of crisis management. In the first part, the author analyzes the definition of crisis management, and then points to municipal self-government bodies describing their competences in the area of crisis management. Moreover, the author differentiates the competences due to their practical application. Further on, the author describes the forms of action by which competences are implemented. The article contains conclusions and observations resulting from the analysis of selected legal provisions.

GIS – Using geographic information for crisis management and in the judicial system

This paper presents theoretical considerations on geographic information systems supported by aspects of their practical use in various areas. Its scope ranges from environmental protection, transport, public administration and the commercial use of such systems to crisis infrastructure management based on the example of GIS implementation in tools developed in connection with the Covid-19 pandemic. It also discusses the opportunities GIS opens up in the field of conducting criminal analyses in proceedings conducted by law enforcement agencies, including the use of GIS-based solutions for the purpose of building forensic versions, creating maps of security threats, and its usage in geoprofiling as currently the youngest branch of criminal profiling. The report is therefore of an interdisciplinary nature.To achieve the goal within the framework of the adopted methodology, detailed analyses of both Polish and English-language literature were undertaken, with a particular focus on analyses of international programs and tools supported by geographic information systems. However, it must be pointed out that the paper does not contain explanations of the detailed technology used by software developers, considering this matter immaterial to the adopted assumptions, and turns its attention to GIS usage in the field of crisis management and public safety, including in international contexts.

The Reality of Crisis Management for Principals of Public Primary Schools in Wadi Al-Seer District

The study aimed at finding out the reality of crisis management among the principals of public basic schools in Wadi Al-Seer district from the teachers' point of view. The researcher used the descriptive survey methodology. The study sample reached (124) male and female teachers. The researcher developed a questionnaire consisting of (3) fields and (37) items. The results of the study showed that the reality of crisis management among the principals of public basic schools in Wadi Al-Seer district, from the teachers point of view, came at a moderate degree. And the absence of statistically significant differences at the level of significance (α ≤ 0.05) in the management of school crises among the principals of public basic schools in Wadi Al-Seer district according to the variable (gender and educational qualification). The study recommended the necessity of conducting training courses and workshops to develop the capacity of school principals in the field of crisis management.

Anti-crisis tools in the system of public finance, taxation and management

Anti-crisis management is a set of techniques, methods, and tools for influencing crisis phenomena, the scale of which may be limited to the microlevel or cover industries, regions, and the economy as a whole. The author formulated a comprehensive goal of assessing the tools used by the state, clarifying theoretical and methodological provisions on the classification of anti-crisis measures, their correlation with the stages of the crisis, combining the anti-crisis concept with other approaches. The subject of the study is the anti-crisis tools of public administration, structured according to the directions of economic policy measures and financial regulation. The object of the study is a system of public administration aimed at adapting special tools in times of crises and negative external influences. The author obtained the following results: separate theoretical and methodological provisions regarding the tools are substantiated and other structural elements of the state anti-crisis management; identified the most popular from the point of view of developing practice and public policy impact measures having a financial, organizational, managerial and tax character; developed an approach to the classification of anti-crisis measures depending on the ways of impact on the economy and structuring anti-crisis management tactics and strategy of the post-crisis period; formulated proposals for development educational field and scientific directions in solving the tasks of personnel training of specialists in the field of crisis management.

What were we thinking? A scoping review of crisis management pandemic literature (1984–2019)

AbstractPandemics are now the focus of research attention in the fields of preparedness and crisis management. As pandemics are some of the largest crises to occur, an important question becomes ‘what were the field of crisis management thinking about pandemic management’. This paper investigates how the field of crisis management have incorporated the body of knowledge arising from pandemics into its science (from 1984 to 2019). We performed a scoping review of 4 journals on crisis management and what they have written about pandemics (230 papers). The findings are summarized in eight different categories. The main result is that the field of crisis management have shown sparse interest in pandemics. We attribute this to factors such as fragmentation of academic sciences when the problem‐solving needs integration, perceived incommensurability and the organization of attention. We argue that the coronavirus disease 2019 pandemic can provide a basis for posing new questions in research on, and the political debate around, societal vulnerability at large and not only restricted to recent experiences of particular crises. Finally, we argue that this will need a stronger integration of research strands and communities, which in turn require the ability to ‘connect the dots’ between different sources of knowledge.

HISTORICAL MILESTONES IN THE EVOLUTION OF EUROPEAN ARMAMENTS COOPERATION

European defence cooperation is one of the projects with a specific dynamism demonstrated in recent years through concrete initiatives with a certain multidisciplinary character. In this context, how European armaments cooperation supports the political objectives of sustaining an enhanced EU profile in the field of crisis management has been a priority. The practical reflection of this approach is related with a temporal perspective whose initial landmarks are set in the immediate post-Second World War. The development process evolved towards a European model of armaments cooperation based on two typologies. Firstly, they aim at associating armaments cooperation to the institutional framework of international organizations, as is the case with the Western European Union, NATO and the European Union. In addition, there are formulas of cooperation between European states developed outside the EU or NATO framework. Recent achievements indicate the feasibility of this solution, which also reflects the progress made in the overall process of developing the EU’s profile and contribution as a relevant actor in the security context.

Organizational configurations in a crisis context: what archetypes in times of COVID-19 crisis?

BACKGROUND: We only believe the components of our study, namely: the subject (the organizational configuration), the circumstance (COVID-19), and the context (Tunisia) together constitute the originality of our research. Indeed, to our knowledge, no study has been carried out so far on the typical configurations for managing the COVID-19 crisis in a Tunisian context. We think, therefore, that we are the first to do so. OBJECTIVE: In a context of the COVID-19 pandemic crisis which is currently affecting our planet and which has had a huge impact on all levels (health, economic and social), our research seeks make a further contribution to the study of organizational configurations or archetypes in the field of crisis management. More specifically, our research principally aims, on the one hand, to describe the forms taken by organizations when they are facing a crisis of great magnitude such as - the COVID-19 crisis - and on the other hand, to identify a taxonomy making it possible to highlight the recurring axes of action on which the actors rely to manage a crisis. METHODS: Our methodological framework is based on the phenomenological paradigm in the human sciences which integrates the meaning given by man to the world around him [1] and which takes into account the subjectivity of the actors. Our positioning in favor of the phenomenological paradigm leads to the adoption of a qualitative research method. At this level, we carried out twenty-four semi-structured interviews in twenty Tunisian companies that were able to resist during the pandemic COVID-19 crisis and have managed to last at least until the present day. RESULTS: We identified three archetypes on the basis of five organizational factors that we inspired from the onion model of [2] and qualified it as configuration “determinants”, namely: strategy, structure, culture, leadership, and people. These archetypes are: the humanist communitarian, the perfectionist mobilizer, and the incrementalist pragmatic. CONCLUSIONS: We therefore believe that our research has enriched the configurational perspective by defining archetypes capable of managing a major crisis such as the COVID-19 crisis. The archetypes thus identified in our study may constitute typical models to be followed by companies wishing to resist the health crisis that is not yet over and whose repercussions can last for a long time.

Risk Communication During the COVID-19 Pandemic in the Era of Social Media

The widespread application of social media in the field of crisis management has been adopted globally. In recent years, the role of social media in emergencies has grown, especially during the coronavirus disease 2019 (COVID-19) pandemic. This study explores the different roles played by social media in the government, the media, and the public during the pandemic through the key nodes of information dissemination at each developmental stage of crisis risk communication. The results indicate that in a government-led environment, in which social media is the link and the public is the core, attention must be directed towards the key role of social media as a “whistleblower” during the incubation period of a crisis event. Moreover, a new gatekeeping mechanism that integrates the public, the media, and the government should be formed to improve emergency management during crises.

Možnosti využití konstruktivní simulace pro plánování nouzového zásobování vodou

The paper focuses on the issue of information support of emergency drinking water supply planning. Implementation of simulation into the process modeling for process verification in the field of Crisis Management provides us with an opportunity to make the preparation of a Crisis Management Plan more effective. The article presents the role of simulation in Crisis Management, the possibility of using simulations within the Crisis Management Cycle, and particularly the use of constructive simulation in the process verification of the emergency water supply. During the simulation, deficiencies in the planning processes have been identified, and possibilities of simulation tools aimed at the planning process of crisis management in the emergency water supply field have been discussed.

The role of crisis management in organisations functioning in COVID-19 pandemic conditions

The purpose of the paper is to analyse the influence of crisis management on job performance as well as indicate a mechanism, which supports such influence. The theoretical model was proposed based on a literature review, showing the role of organisational trust, organisational communication, knowledge sharing, job security and openness to change in shaping job performance by crisis management among organisations operating under COVID-19 pandemic conditions. The model was empirically verified based on a sample of 1,160 organisations operating in Poland, Italy and the USA during an active wave of the pandemic in 2021. The obtained results allow to confirm that crisis management significantly positively influences the job performance of employees in organisations operating under the dynamic and turbulent COVID-19 pandemic conditions. Moreover, such influence was proven to be mediated by organisational trust, organisational communication, knowledge sharing, job security and finally – openness to change. The performed analysis fills in the existing research gap and constitutes and important contribution to the field of crisis management. The results show that in order for crisis management to bring benefits to the entire organisation, employees need to go beyond the routines of their behavior and efficiently adapt to the changed conditions of the organisation. The openness to change becomes a de facto enabler of that. The obtained results also have practical implications, showing the mechanism through which crisis management impacts individual employees, allowing organisations to stimulate each factor and contributing to the possibility of ensuring more benefits coming from implementing crisis management.

Student Affairs Crisis Management at Kent State in 1970: 50 Years Later

On May 4, 1970, four students were killed and nine were wounded when National Guardsmen opened fire on anti-war protestors at Kent State University. This case study explores the tragedy and the experiences of student affairs professionals at KSU leading up to and after the shootings. Although the field of crisis management did not exist in 1970, student affairs leaders engaged in several currently accepted practices of crisis management to try to avoid the unthinkable.

Chinese Universities’ Image Repair after Network Public Opinion Events: Strategy Choice and Effect Evaluation

The study aims to address Chinese universities’ image repair strategies after network public opinion events in the field of crisis management; therefore, it takes 43 network public opinion events in Chinese universities as the research object, encodes the official texts issued by universities according to the image restoration strategy, and sums up the image repair strategies commonly used by Chinese universities. Then, natural language processing is used to conduct the sentiment analysis of the online comments obtained. Accordingly, the sentiment index is constructed to evaluate the effect of Chinese universities’ image repair strategies. We find that Chinese universities commonly use the image repair strategy combination of bolstering, provocation, and corrective action; they have not used the apology strategy commonly used in western discourse systems. We also find that the complete information release process has a better image repair effect, particularly in teachers’ lapse and personal safety events. The sentiment index in teachers’ lapse events is the highest and is related to the universities’ corrective actions. The sentiment index in different public opinion hot events is quite different, which may be related to the nature of specific events. In personal safety events, netizens are more satisfied with image repair strategies.