Expert Services Research Articles

Cross-Sector Support for a Policy Framework to Tackle Social Determinants of Health.

This JAMA Forum discusses 4 focus areas developed by a collaborative of more than 40 organizations and experts in health care, social services, and other sectors designed to find ways to support and address social determinants of health with better program coordination and partnerships and novel financing approaches.

The Effect of K-Beauty Franchise Selection Attributes on Brand Satisfaction and Continuous Use Intention: Mediating Effect of Brand Experience

This study analyzed the effect of K-beauty franchise selection attributes on brand satisfaction and continuous use intention, focusing on the mediating effect of brand experience. This study targeted foreign beauty consumers who have experienced K-beauty franchises. Using quantitative research methods, seven hypotheses were verified. The results indicated that selection attributes, such as service expertise, reliability, price, and store image, significantly effect brand experience and brand satisfaction. Also, brand experience, including aesthetic, entertainment, educational, and escapist experiences, was verified to mediate the relationship between selection attributes and brand satisfaction. Through the above results, this study provided theoretical and practical guidance and reference materials for the global strategic development of K-beauty franchises.

SUS-MIRRI.IT: How microbial culture collections hold up a more sustainable, competitive, and resilient bioeconomy

SUS-MIRRI.IT: How microbial culture collections hold up a more sustainable, competitive, and resilient bioeconomy Marino Moretti and Giovanna Cristina Varese, Project Manager and Scientific Coordinator, respectively, of the EU-funded project SUS-MIRRI.IT, on behalf of all project partners, explain how safeguarding microbial biodiversity is extremely paramount for the future of our planet. Microbial Culture Collections (mCCs) are repositories of microorganisms, and recently of microbiomes (i.e., communities of microorganisms such as bacteria, yeasts, filamentous fungi, and viruses that share the same habitat along with their theatre of activity), which investigate and safeguard microbial biodiversity. These institutions facilitate access to microbial resources to the scientific and industrial communities and provide information on the data associated with them, as well as expertise in microbiology, services, training, and knowledge transfer in the healthcare, agro-food, and environmental domains.

A Review of emergency medical services for stroke

In the past decade, Emergency Medical Services have been associated with innovations in technology; the 911 telephone system and two-way radio have developed the notification, scheduling, and response processes. The recent twenty years have witnessed the unparalleled innovation changes of the computer framework. These new frameworks in mobile, social, cloud computing or big data concentrations essentially affect the entire society. In the last ten years, major innovation and strategic improvements have occurred, which will affect the concepts and communication methods of Emergency Medical Service in the future. Emergency Medical Service can treat various diseases in the correct way. For example, Emergency Medical Service personnel's early recognition of stroke performance is an important ideal consideration for patients with stroke patients. Pre-stroke screening tools that have been preliminarily evaluated for sensitivity and specificity are necessary to improve detection rates for the pre-court stroke by Emergency Medical Service experts. This is an excellent time for Emergency Medical Service to play a key role in achieving and transcending vision. The motivation behind this article is to provide extensive investigations and unique opportunities for Emergency Medical Service personnel groups to solve how to improve. Keywords: Emergency medical service; stroke; management; strategies; technologies.

Acting in self-defense: The creation of an online systematic review tutorial to assist librarian consultations

Clemson University Libraries provides expert research services and has experienced a growing number of requests for guidance regarding evidence synthesis projects. In response, a team of three early-career science librarians sought to create a comprehensive online tutorial on the systematic review process. The tutorial outsources introductory education and features learning objects and assessments for each step. The tutorial streamlines consultations, freeing librarians to focus on project specifics. Accompanying participation guidelines clarify roles and responsibilities, timely completion of reviews, and authorship expectations. This asynchronous tutorial supports an equitable service model, benefiting researchers across all fields.

Development and implementation of a physiotherapy exercise intervention with tailored support for exercise adherence for people with vertebral fragility fractures (OPTIN trial)

ObjectivesThe OsteoPorosis Tailored exercise adherence INtervention (OPTIN) trial is a two-arm, multi-centre randomised controlled trial. It compares the effectiveness of physiotherapy exercise rehabilitation with integrated support for exercise adherence, to physiotherapy exercise rehabilitation alone, for people with vertebral fragility fracture (VFF) and back pain. This paper describes the development of the physiotherapist-led adherence enhanced intervention. MethodsWe used an intervention mapping approach and followed Medical Research Council guidelines for developing complex interventions. We co-created the intervention involving expert clinicians, service managers, researchers, and adults with long-term musculoskeletal conditions, including osteoporosis. We identified a theoretical framework, reviewed the evidence, used a feasibility study, and considered clinical practice and deliverability within UK National Health Service (NHS) outpatient physiotherapy secondary care. Through a collaborative workshop, we refined the intervention, involved patients again and re-tested the intervention. Finally, we manualised the intervention, produced patient and physiotherapist materials and trained physiotherapists for delivery. ResultsThe OPTIN intervention uses a motivational interviewing approach and captures information about patient goals, barriers, and facilitators to exercise. Physiotherapists assess exercise capability, opportunities and motivation and utilise at least three behaviour change approaches, selecting from an intervention toolkit of nine approaches to support exercise behaviour. Ninety minutes of additional physiotherapy are provided to deliver the intervention, integrated within the assessment and six follow-up visits. ConclusionsA theory-informed intervention to support exercise adherence was developed and delivered by physiotherapists trained in the intervention to older adults with VFF and back pain in the intervention arm (n = 63) of the OPTIN trial. Trial Registration numberISRCTN 14465704. Contribution of Paper•Describes the development of an intervention to support adherence to physiotherapy exercise for people with vertebral fragility fracture.•Reports in detail the intervention for replication.

Leveraging HIV self-testing to achieve the UNAIDS 2025 targets in the South and Southeast Asia region.

The South and Southeast Asia region has the second-highest number of people living with HIV globally. Despite progress in reducing HIV incidence and AIDS-related deaths, the region still has a long way to go in achieving the Joint United Nations Programme on HIV and AIDS (UNAIDS) 95-95-95 HIV testing, treatment and viral suppression targets. HIV self-testing (HIVST) is recommended by the World Health Organization as an additional approach to HIV testing. This paper provides a commentary on the implementation status, benefits, barriers and recommendations for HIVST implementation in South and Southeast Asia. Additionally, it presents perspectives from HIV testing service experts from 11 countries in the region to put forth recommendations to accelerate the implementation of HIVST in South and Southeast Asia. There is uneven progress in national HIVST policy development and implementation across the region. HIVST, as an additional testing approach, can help to enhance testing coverage, frequency and demand for follow-up HIV services among key populations. Key factors influencing the implementation and scale-up of HIVST include the degree of awareness of HIVST among general and key populations, the development and implementation of supportive national HIVST policies and the availability of public funding for HIVST. To address barriers and leverage enablers to HIVST implementation, generating evidence on cost-effectiveness and budget impact, developing multisectoral partnerships for market shaping, promoting differentiated and decentralized delivery models, and optimizing linkage to further testing and care are recommended. It is crucial to accelerate the implementation and scale-up of HIVST to differentiate and decentralize the delivery of HIV testing services in South and Southeast Asian countries. Sharing experiences among country experts is vital to foster the adoption of best practices and facilitate the trial-and-error process of HIVST implementation. Such collaborative approaches can help South and Southeast Asian countries attain the UNAIDS 95-95-95 targets, especially the first 95 on HIV diagnosis, and play a significant role in ending the global AIDS epidemic.

Librarian Expertise, Responsiveness, and Virtual Reference Service Quality: Do Communication Channels Matter?

This study examines the impact of librarian expertise and responsiveness on virtual reference service (VRS) quality, focusing on the mediating role of communication channels. Data were gathered via Google Forms survey involving 161 university librarians in Indonesia and analyzed through structural equation modeling using Lisrel 8.8 to assess validity, reliability, and relationships between variables. Results indicate that librarian expertise and responsiveness significantly contribute to the overall quality of VRS. Furthermore, communication channels were found to play a crucial role in enhancing the influence of librarian expertise and responsiveness on service quality. These findings suggest the importance of effective communication strategies in shaping user experiences within VRS platforms. The study offers valuable insights into the dynamics of VRS and underlines the significance of communication channels as mediators between librarian actions and service qualiyt.

Demand for digital competencies in professional training of the EMERCOM of Russia employees

Nowadays, digital competencies have become a necessary component of professional training for a specialist in any industry, including EMERCOM. Digital technologies and digital tools are important not only in the work of all systems of the EMERCOM of Russia, but also in the process of training specialists of this industry. Digitalization of education in EMERCOM universities, despite the emerging problems and difficulties, continues to expand. The article is devoted to the study of the demand for digital competencies in the professional training of the EMERCOM of Russia employees. For this purpose, a survey across on­campus and correspondence students of The State Fire Academy of the Ministry of Russian Federation for Civil Defence, Emergencies and Elimination of Consequences of Natural Disasters was conducted. Based on the results of the survey, a rating of competencies required for an EMERCOM employee was compiled, the analysis of the demand for competencies was carried out, the place of digital competencies among the professional competencies of EMERCOM employees was determined, and the difference in the demand for digital competencies depending on the specialization of students (e. g., fire and rescue service and forensic expertise) was noted. The data obtained in the course of the study indicates the importance and demand for digital competencies in the professional activities of employees of various the EMERCOM of Russia departments, which determines the need to modernize professional training in the context of new means of labor (digital technologies and digital tools).

Implementasi Extreme Programming untuk Sistem Jasa Pemesanan Design Website dan UI/UX

In this study, a website and UI/UX design ordering service system was developed. This system offers clients to make orders through a website that can make it easier for people to find service experts in the field of website and UI/UX design. The development of this system was carried out using the Extreme Programming (XP) method, this method is a software development that emphasizes flexibility, communication, and adaptability to changing requirements. Researchers will use short iterations to create, build, and test websites and UI/UX designs. To ensure a thorough understanding of client requests and preferences, developers and customers will communicate more frequently. The testing method on the system used in this study is User Acceptance Testing, which is a testing stage where the system or software is evaluated to ensure that the system meets user needs and requirements. Users perform this test to ensure that the system functions properly and meets their expectations. The results of this study, system development using the Extreme Programming (XP) method is very helpful for developers because the needs of each user are clearly defined, the use of the User Acceptance Testing method shows that each function of the application system operates according to user needs. Thus, the use of the Extreme Programming method can improve the system development.

Productivity in motion: a structuration theory lens and inductive analysis of MTM in engineering consulting firms

PurposeThis paper explores the impact of multiple team membership (MTM) on the productivity of team members in engineering consulting firms. MTM refers to employees participating concurrently in multiple teams, a concept closely linked to projectification. Despite the fact that this concept can enhance collaboration, it also introduces coordination challenges that may negatively affect productivity.Design/methodology/approachThrough an inductive approach involving 12 semi-structured interviews with engineering consulting professionals specializing in water and energy infrastructure projects, this paper examines the factors affecting team member productivity in an MTM setting. Following the interviews, a Delphi technique was employed, engaging 16 experts to rank the factors and sub-factors identified from the interview data. This two-stage approach ensured a comprehensive and validated assessment of productivity factors.FindingsThis study develops 8 factors process model grounded in structuration theory to explain the socio-technical mechanisms by which multiple team membership shapes productivity outcomes in engineering consulting firms specialized in water and energy infrastructure projects. Key findings surface micro-foundations, tensions in technology provisions, planning processes, and career development that inform theoretical advances and practical improvements.Originality/valueThis research contributes empirically insights into managing MTM in expert service contexts. Applying Giddens' structuration theory, this study reveals how agency and structures shape productivity across organizational, team, and individual levels. In practice, this study provides recommendations for improving productivity within projectified environments, mainly for team members working in an MTM environment in engineering consulting firms specializing in water and energy infrastructure projects.

Development of an early intervention in psychosis services fidelity questionnaire.

We describe the development of an online fidelity questionnaire for early intervention in psychosis (EIP) services, to be used in population-level research, and that can be completed using self-reports from EIP staff. A review of key literature sources on the components of EIP services was used to identify those components eligible for inclusion in the questionnaire. A modified Delphi approach, using experts in EIP services, was used to select the most important components to include in the questionnaire. To pilot test the questionnaire, two EIP staff members completed one fidelity questionnaire each, and a third questionnaire was completed by an external rater. Responses from the three sources were compared and used to revise the fidelity questionnaire. Twenty-two experts from England and Canada responded to two Delphi rounds, identifying the top 25 most important EIP service components. Some evidence-based components were not rated as highly as some non-evidence-based components. Pilot testing showed that the EIP staff rated fidelity higher than the external rater. Several questions were removed and/or revised based on the pilot study findings. Fidelity instruments are limited by the available evidence and the personal experiences of experts used to develop them. As such, fidelity instruments and EIP services should continually be updated to reflect new knowledge. The online fidelity questionnaire was a simple and efficient way to collect data. Future evaluations of the fidelity questionnaire need to ensure that externally collected fidelity data are comprehensive and accurate.

Implementation of Cognitive Behavioral Therapy for psychosis via telehealth: An expert consultation and clinical service model.

Individuals living with psychosis are often underserved in the United States, partly due to the dearth of providers trained in evidence-based practices for this population. One such practice is Cognitive Behavioral Therapy for psychosis, which the Substance Abuse and Mental Health Services Administration has identified as a standard of care for this population. The explosion of telehealth, in large part due to the COVID-19 pandemic, has led to increased opportunities for virtual psychotherapy. Telehealth offers a number of benefits, such as the ability to address service inequities, including lack of access to a local provider well-trained in the modality of therapy needed. The current article describes the National Psychosis Telehealth Program within the National Expert Consultation and Specialized Services (formerly VA National Telemental Health Center) program, U.S. Department of Veterans Affairs. The goal of this telehealth program is to utilize an expert consultation model and offer a remote individual, time-limited Cognitive Behavioral Therapy for psychosis protocol to Veterans across the nation in order to decrease access disparities to this relatively scarce service. We share our initiation activities and lessons learned as we developed this program in hopes of encouraging others to consider similar efforts at their sites. We also include a typical, complex case that serves to illustrate the challenges and benefits of this approach. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

Community overview on the differential prevalence of Hepatitis E in two sub-counties in Kitgum District, Uganda: a mixed study design

BackgroundAn epidemic of Hepatitis E infection occurred in Kitgum district, northern Uganda in 2009. In that epidemic, more than 10,422 people were infected, and over 166 deaths were registered. Kitgum District Health Management Information Systems (HMIS) showed that Hepatitis E cases continued to occur in Mucwini more than in Kitgum Matidi sub-county despite instituting similar epidemic control measures in the two communities. The tenacity of the virus in Mucwini sub-county had remained unclear. This study aimed to assess communities’ views and perspectives on the differential prevalence of Hepatitis E in the two sub-counties of Kitgum Matidi and Mucwini in northern Uganda.MethodsA mixed study using qualitative and quantitative methods was used. Four Focus group discussions and six key informant interviews were conducted with the village health teams, local council chairpersons, health workers, and community members. These participants were chosen purposively because of their expertise and experience in community health services. Face-to-face interview guides were administered to obtain detailed information on factors associated with the differential occurrence of Hepatitis E in the two sub-counties. This study was approved by a local IRB and the Uganda National Council of Science and Technology (UNCS&T).ResultsThe most substantial findings were the differences in prevention and control practices in the two communities. Residents of Mucwini were less compliant with infection, prevention, and control guidelines, and disagreements between local councilors and village health teams in Mucwini over allowances led to poor implementation and non-adherence to guidelines on community control of the epidemic.ConclusionA differentially higher prevalence of Hepatitis E in Mucwini than in Kitgum Matidi resulted from poor personal and community hygiene and non-adherence to behavior change communication among residents of Mucwini than their counterparts in Kitgum Matidi. The authors recommend a more proactive approach to managing an epidemic by securing the willingness of the affected community to adopt appropriate infection prevention and control guidelines. In addition, disagreements among stakeholders should be resolved quickly so that all community members adhere to control measures.

The Forensic Service (the Case Study of the Sverdlovsk Region in the 1920s–1940s)

The paper describes the process of formation and functioning of a specialized forensic service in the Urals in order to successfully combat crime during a diffi-cult unstable transition period for the country. The authors put museum information resources and archival documents as the substantive foundation of the paper. It is emphasized that the formation of the service begins with the relocation of specialists who organize this work to Sverdlovsk from Ufa. It is noted that in the 1920s there was an urgent need for personnel training for this type of activity, in connection with which courses for the training of forensic and technical experts at the Criminal Investigation Department of the NKVD were actively developing. Attention is focused on the importance of the issue of methodological support. In the 1920s the first textbook on forensic expertise appeared in Russia. During the study period, along with the need to work with traditional traces found at the scene, there was a need to detect and remove traces and objects during research that required the use of physico‑chemical methods in laboratories, in connection with which physicists and chemical experts appeared. Thus, the use of special research methods for objects seized from accident sites began in the late 1920s. In their conclusions, the authors note that the formation of an expert forensic service was carried out on the basis of scientific justification and methodological support of methods to combat unsolved crimes.

Effect of the Hair Beauty Shop Store Attributes on Relationship Quality and Revisit Intention

This study aims to improve the service quality of beauty shops by identifying the causal relationship between store attributes, relationship quality, and revisit intention of hair beauty shops, and to contribute to strengthening marketing strategies for customer satisfaction management and increasing sales. To analyze the survey data, a survey was conducted targeting customers who used hair beauty shops located in Gwangju Metropolitan City, and 263 copies were used in the final analysis. As a result of analyzing the collected data using the SPSS 25.0 statistical package program, it was found that service expertise, price, store atmosphere, and sales promotion of hair and beauty shop store attributes had a significant impact on customer satisfaction, and the service of store attributes was found to have a significant impact on customer satisfaction. Professionalism, price, and store location convenience were found to have a significant impact on immersion, trust, and revisit intention. Additionally, customer satisfaction, trust, and commitment in relationship quality were found to have a significant impact on revisit intention. As a result of the above results, it can be seen that hair beauty shop customers are influenced by relationship quality and revisit intention through factors such as service expertise, price, and store location convenience. Based on these results, the hair beauty shop is strengthening its service expertise. It requires efforts for self-development and service quality, and suggests management and marketing strategies that can increase customer satisfaction by setting appropriate prices.

СУДЕБНО-БУХГАЛТЕРСКИЕ ЭКСПЕРТНЫЕ ОРГАНИЗАЦИИ В КЫРГЫЗСКОЙ РЕСПУБЛИКЕ

This article analyzes forensic accounting expert organizations in the Kyrgyz Republic divided into state and non-state entities. It examines the tasks and functions of the State Forensic Expert Service under the Government of the Kyrgyz Republic and the specifics of non-state expert organizations. The subjects of discussion are the rights, obligations, and justifications for terminating forensic specialists. This study considers the tasks and types of forensic accounting examinations, such as primary, additional, repeated, commission, and complex. It highlights the problems in developing forensic accounting expertise in Kyrgyzstan, including state monopoly and obstacles to non-state expert activities. Recommendations have been put forth to establish an initiative group that would aid in the advancement of state and non-state forensic activities, and contribute to the formulation of legal provisions and strategic documents relating to this domain.

미용실 선호도에 따른 체험마케팅 효과 연구

This study aimed to explore variations in the five senses of sensory marketing across beauty salon preferences. To achieve this, a questionnaire survey was conducted among 330 beauty salon customers. The results revealed the following findings: The selection criteria, preferred forms, and service types, which constitute the three elements of preference for a hair salon, displayed notable distinctions in every aspect of sensory marketing, encompassing visual, olfactory, gustatory, and tactile experiences. Nevertheless, no significant differences were observed in the auditory element. Consumers who prioritize skilled expertise and amicable service tended to be particularly attuned to visual, gustatory, and tactile experiences. Conversely, those who select hair salons based on factors like pricing, word-of-mouth referrals, and social media promotion were more responsive to olfactory sensations. In general, auditory aspects were found to play a minor role in overall preferences. This study is significant as it opens new avenues for research on sensory experiences in the beauty industry, where emotional factors often influence decision-making. The findings are anticipated to be valuable in leveraging the strategic importance of incorporating all five sensory elements in the field of hair salons.

SODA - a tool to predict storm induced orbit decays for low Earth orbiting satellites

Due to the rapidly increasing technological progress in the last decades, the issue of space weather and its influences on our everyday life gains more and more importance. Today, satellite-based navigation plays a key role in aviation, logistics and transportation systems. With the strong rise of the current solar cycle 25 the number and intensity of solar eruptions increased. The forecasting tool SODA (Satellite Orbit DecAy) is based on an interdisciplinary analysis of space geodetic observations and solar wind in situ measurements. It predicts the effect of coronal mass ejections from their in-situ measured counterparts (ICME) on the altitude of low Earth orbiting satellites at 490 km with a lead time of about 20 hours. Additionally, it classifies the severeness of the expected geomagnetic storm in the form of the Space Weather G–scale from the National Oceanic and Atmospheric Administration (NOAA). For the establishment and validation of SODA, we examined 360 ICME events over a period of 21 years. Appropriated variations in the thermospheric neutral mass density, were derived mainly from measurements of the Gravity Recovery and Climate Experiment (GRACE) satellite mission. Related changes in the interplanetary magnetic field component Bz were investigated from real-time measurements using data from spacecraft located at the Lagrange point L1. The analysis of the ICME induced orbit decays and the interplanetary magnetic field showed a strong correlation as well as a time delay between the ICME and the associated thermospheric response. The derived results are implemented in the real- forecasting tool SODA, which integrated in the Space Safety Program Ionospheric Weather Expert Service Center; I.161 of the Space Agency (ESA).

Pragmatic Language Style Found in Hotel Industry in Labuanbajo: A Cyberspace Linguistics Study

It is acceptable if educators who utilize ESC sources as teaching aids continue to center their efforts on ESP. However, people's thought patterns and linguistic behaviors have changed in step with shifts in people's mindsets, particularly those of hotel service consumers who are experts in hotel services. This article focuses on analyzing the lexical meanings and language styles that the hotel business frequently utilizes to market its goods and services online. In addition, the way that hotel visitors write in their remarks on Tripadvisor. The ultimate goal of this research is to give vocational schools the knowledge they need to teach language in a way that corresponds with the forms and styles of communication that are now in use in the hotel sector. This study's methodology is qualitative, employing an ethnographic technique approach to the research design. Zgusta's (1971) lexical meaning was the theoretical frameworks employed in this research. The findings of the study indicate that informative language forms are more frequently employed than contentious ones. Presupposed meaning, evoked meaning, expressive meaning and propositional meaning are the three forms of lexical meaning that are frequently employed in hotel industry and guests’ comments.