The BESIII experiment has been collecting data since 2009 at the e+e− collider BEPCII in Beijing, a charm-τ factory characterized by high statistics and high precision. The discovery of exotic charmonium-like states and the still open questions in low-energy QCD led to an extension of the experimental program, with several upgrades. This review focuses on the CGEM-IT, the innovative solution proposed to replace the current inner tracker, which is aging. It consists of three, co-axial, cylindrical triple-GEM detectors and will be the first cylindrical GEM operating inside a 1 T magnetic field with analogue readout. For this purpose, a dedicated mixed-signal ASIC for the readout of CGEM-IT signals and FPGA-based electronics for data processing have been developed. The simultaneous measurement of both ionization charge and time distribution enables three reconstruction algorithms, to cope with the asymmetry of the electron avalanche in the magnetic field and with non-orthogonal incident tracks. The CGEM-IT will not only restore the design efficiency but also improve the secondary vertex reconstruction and the radiation tolerance. The gas mixture and gain settings were chosen to optimize the position resolution to ∼130 µm in the transverse plane and better than 350 µm along the beam direction. This paper addresses the innovative aspects in terms of construction, readout, and software, employed to achieve the design goals as well as the experimental measurements performed during the development and commissioning of the CGEM-IT.