Effective democracy requires effective mechanisms for society to influence public authorities. Interaction between government and citizens, active public participation in decision-making is the key to sustainable development, prosperity, and stability of state institutions, social programs, and economic growth. Political leadership and effective communication of the action plan to the public promote public order and security. In this paper, we explore the current state of information policy in a crisis. We used general scientific and special methods such as historical and philosophical, systemic, comparative. In the first part, we consider philosophical approaches to the concept of communication and the role of the state in shaping information policy. The second and third parts are devoted to specific examples of such policies within two countries: Ukraine and Azerbaijan. In conclusion, we argue that there are currently complex challenges for the information policy of both countries. This is especially true of health problems caused by the coronavirus pandemic and armed conflict. Differences in the prospects of regulating the information field of the two countries are caused by economic factors and political conditions. The ways of information society development on the example of each of the countries are considered.
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