Abstract Background Hospitals are sensitive environments with complex interactions between employees and patients. Israeli society is ethnically diverse, and Israeli hospitals reflect this diversity and may create opportunities for rapprochement between different ethnic groups or might raise conflicts between them. In radical situations, such encounters might lead to violence. The phenomenon of physical or verbal violence towards caregivers and hospital employees exists. However, the uniqueness of this study is in examining whether the origin of the violence stems from racist reactions and how offensive behavior on an ethnic background could develop into actual violence. Methods Data were collected through an online close-ended survey among 370 hospital employees. 83% were Jewish, 68% were female, and 38 years old on average, with a mean hospital tenure of 6.5 years. The survey explored respondents’ perceived racism toward them, their exposure to offensive patient behavior based on ethnicity, and their exposure to general violence. Data were analyzed by SPSS 28. Results Preliminary results suggest positive correlations between study variables (r=.42-.52, p< .001). Regression analysis revealed that perceived racism contributed to general violence (β=.43, p< .001; R²=.19). Next, ethnic-based offensive behavior was added to the model (β=.36, p< .001). The analysis shows that general violence can be explained by these variables [F(2, 359)= 70.42, p< .001; R²=.28]. The R² of the general model increased significantly by 9.6%. The weight of perceived racism dropped yet is still significant (β=.24, p< .001). These results indicate that patients’ ethnic-based offensive behavior partially mediates the relationship between employees’ perceived racism and general violence. Conclusions The results suggest that employees who suffer from racism experience patients’ offensive behaviors based on ethnicity, which finally results in higher exposure to general violence in the workplace. Key messages • Understanding the phenomenon of violence in hospitals and examining the relationship between it and racism may amend policy and improve the quality of care and working conditions in the health sector. • The hospital environment involves diverse groups of society. Hence, the awareness of offensive behavior on an ethnic background is a condition to reduce racism and violence proactively.