A number of low mass X-ray binaries (LMXBs) undergo "failed outbursts" in which, instead of evolving through the canonical states, they remain in a hard state throughout the outburst. While the sources of X-ray and radio emission in the hard state are relatively well understood, the origin of the near infrared (NIR) and optical emission is more complex though it likely stems from an amalgam of different emission processes, occurring as it does, at the intersecting wavelengths of those processes. We aim to identify the NIR/optical emission region(s) during a number of failed outbursts of one such low mass X-ray binary and black hole candidate, XTE J1550-564, in order to confirm or refute their classification as hard-state, failed outbursts. We present unique NIR/optical images and spectra, obtained with the ESO-New Technology Telescope, during the failed outbursts of 2001 and 2000. We compare the NIR/optical photometric, timing, and spectral properties with those expected for the different emission mechanisms in the various LMXB states. The NIR/optical data are consistent with having come from reprocessing of X-rays in the accretion disk, with no evidence of direct thermal emission from the disk itself. However, the observed variability in high-cadence NIR light curves suggest that the radio jet extends and contributes to the NIR wavelengths. We find that these failed outbursts did not transition to an intermediate state but remained in a true, hard state where there was no sign of jet quenching or deviation from the observed hard state correlations.
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