Environmental Management Initiatives Research Articles

Вариация оценок готовности платить в зависимости от величины снижения риска смерти от загрязнения воздуха

The present study endeavors to elucidate the variability in estimates of willingness-to-pay (WTP) concerning the mitigation of mortality risk attributable to air pollution, contingent upon the extent of the corresponding risk reduction. Through the lens of air pollution control projects, the research seeks to discern fluctuations in WTP estimates, thereby shedding light on the intricacies of decision-making processes surrounding environmental management initiatives. The salience of this inquiry stems from the escalating prevalence of methodologies employing willingness-to-pay assessments as a yardstick for evaluating the value of human life across diverse spheres of societal activity, thereby informing policy deliberations by regulatory authorities. Central to the research quandary is the recognition that alterations in the magnitude of risk reduction can engender disproportional shifts in WTP values, holding all other variables constant. This phenomenon engenders a profound reliance on the methodological framework employed, thereby exerting a substantial influence on the resultant cost-of-living appraisals. Employing the contingent valuation method grounded in stated preferences within a double dichotomous choice framework, empirical findings reveal that WTP for reducing mortality risk from air pollution escalates by 43.8 %, ascending from 11 713 to 16 839 rubles, concomitant with a twofold increase in the reduction rate, from 2.5 to 5.0 per 10,000 inhabitants. This equates to a reduction in mortality rates from 100.0 to 97.5 and 100.0 to 95.0 per 10,000 inhabitants, respectively, all else being equal. The implications drawn from these conclusions are pivotal in guiding the formulation, execution, and interpretation of research endeavors pertaining to cost-of-living assessments across diverse contexts. Furthermore, they furnish critical insights for substantiating policy decisions within regulatory bodies, thereby enhancing the efficacy and integrity of environmental management initiatives.

Assessing pollution degree and human health risks from hazardous element distribution in soils near gold mines in a Colombian Andean region: Correlation with phytotoxicity biomarkers

The assessment of human health risk due to the presence of hazardous elements in the environment is now necessary for environmental management and legislative initiatives. This study aims to determine the contamination by As, Cd, Pb, and Cr in soils near gold mines in three municipalities located in the Andean region of Colombia. One of the main objectives of the study is to explore possible correlations between the Lifetime Cancer Risk (LCR) and phytotoxicity biomarkers using a simple and rapid-response plant model, radish (Raphanus sativus L.). In the municipality of Yalí, Puerto Berrío, and Buriticá, the hazardous elements concentrations ranged from 8.1 to 35.5, 1.7 to 892, and 5.8 to 49.8 for As, 0.1 to 4.6, 0.1 to 65.2, and 0.5 to 18.2 for Cd, 18.5 to 201.3, 13.0 to 1908, and 189 to 2345 for Pb, and 5.4 to 118.4, 65.4 to 301, and 5.4 to 102.3 for Cr, respectively. The results showed that the biomarkers intracellular H2O2 concentration, antioxidant activity, and radicle elongation exhibited significant (P < 0.05) variations associated with the concentration of hazardous elements in the soils. Significant correlations (P < 0.05, r > 0.58) were found between the biomarkers and the LCR for Cd, Pb, and Cr, but not for As. The results using biomarkers reveal that soil pH and organic matter content are important variables that control the bioavailability of these elements in the soil. The use of indicators like LCR alone has limitations and should be accompanied by the use of biomarkers that allow for a better understanding of the biological system's response to exposure to potentially toxic elements. The results obtained show the urgent need to implement public policies to minimize exposure to hazardous substances in areas near gold mining projects.

Comprehensive Analysis of Landform and Land Use/ Land Cover Mapping of Waghora Watershed Using Sentinal-2B and SRTM-DEM Data

This paper aims to integrate the use of high spectral resolution a remote sensing data of Sentinel-2B imagery along with the Digital Elevation Model (DEM) derived from the SRTM stereo data to delineate the landforms and analyze the land use and land cover in Waghora watershed, Sausar tehsil, Chhindwara district, situated on basaltic terrain in northern Deccan plateau. A 30 m resolution DEM of the study area was generated, capturing terrain parameters like elevation, slope, aspect, hillshade, and drainage. Sentinel-2B (10 m) images from two seasons were collected FCC (false colour composite) and were prepared by ARCGIS software. combination of Sentinel-2B imagery, SRTM-DEM data, and ground truth verifications to delineate eight major landforms in the studied area. Slope information, extracted from high-resolution DEMs, reveals 4 distinct slope classes. The landforms, including Plateau, Escarpment, Foot Slope, Upper Pediment, Lower Pediment, Valley, Interfluve, and Mound, are characterized based on visual interpretation and geological context. Each landform exhibits unique features, elevation ranges, and dominant land use/cover types, such as single crop cultivation, forest, or degraded land. This detailed terrain analysis aids in land-use planning and environmental management initiatives. The land use/land cover analysis utilizes Sentinel-2B data to identify five classes: degraded forest, double crop, single crop, orchard, and land with and without scrubs. Dense forest dominates 24.2% of the watershed, while double crop and single crop lands cover 36.7% and 24.2% respectively. Orchards occupy a minimal 0.8% of the area, and wastelands account for 5.7%. The relationship between landforms, slope, and land use/cover reveals dominant forestation on steep escarpments, while valleys and interfluves support double cropping due to gentle slopes and depositional processesThe study elucidated connections to examine diverse biophysical phenomena. It highlights the effectiveness of employing SRTM-DEM and Sentinel-2B imagery for analyzing geomorphic characteristics and mapping land use/land cover, offering significant perspectives for land management and planning approaches.

The influence of digital platform on the implementation of corporate social responsibility: from the perspective of environmental science development to explore its potential role in public health.

This paper aims to explore the intersection of corporate social responsibility (CSR) and public health within the context of digital platforms. Specifically, the paper explores the impact of digital platforms on the sustainable development practices of enterprises, seeking to comprehend how these platforms influence the implementation of environmental protection policies, resource management, and social responsibility initiatives. To assess the impact of digital platforms on corporate environmental behavior, we conducted a questionnaire survey targeting employees in private enterprises. This survey aimed to evaluate the relationship between the adoption of digital platforms and the implementation of environmental protection policies and practices. Analysis of the survey responses revealed a significant positive correlation between the use of digital platforms and the environmental protection behavior of enterprises (), Moreover, the presence of innovative environmental protection technologies on these platforms was found to positively influence the enforcement of environmental policies, with a calculated impact ratio of (). An intermediary analysis highlighted that environmental innovation technology plays a mediating role in this process. Additionally, adjustment analysis showed that enterprises of various sizes and industries respond differently to digital platforms, indicating the need for tailored environmental policies. These findings underscore the pivotal role of digital platforms in enhancing CSR efforts and public health by fostering improved environmental practices among corporations. The mediating effect of environmental innovation technologies suggests that digital platforms not only facilitate direct environmental actions but also enhance the efficiency and effectiveness of such initiatives through technological advances. The variability in response by different enterprises points to the importance of customizable strategies in policy formulation. By offering empirical evidence of digital platforms' potential to advance CSR and public health through environmental initiatives, this paper contributes to the ongoing dialogue on sustainable development goals. It provides practical insights for enterprises and policy implications for governments striving to craft more effective environmental policies and strategies.

Assessing Environmental Performance Through Environmental Management Initiatives, Green Extrinsic and Intrinsic Motivation, and Resource Commitment in Malaysian Hotels

ABSTRACT The level of dedication that an organization has toward the preservation of the natural environment is reflected in its environmental performance. This study evaluates the role of green extrinsic and intrinsic motivation and resource commitment on Malaysian hotel employees’ environmental performance. It also examines the mediating roles of green extrinsic and intrinsic motivation and resource commitment in the relationship between green management initiatives and hotel environmental performance. Data was collected from the Four- and five-star hotel employees and tested the models and hypotheses of this study by employing partial least squares-structural equation modeling. Green extrinsic and intrinsic motivation significantly influence environmental performance. Moreover, management’s environmental initiative positively influences green extrinsic and intrinsic motivation. The self-determination theory and resource-based view theory firmly support this research.

Personality Traits and Charismatic Leader: An Innovative Perspective on Leadership

This paper explores the relationship between inherent personality traits and the emergence of charismatic leadership qualities. Drawing from established psychological models, such as the Five Factor Model, we identify key personality traits most associated with charismatic leaders, including extraversion, openness to experience, and emotional intelligence. Using both historical analysis and contemporary case studies, we demonstrate how these traits often manifest in leaders recognized for their charisma. However, we also discuss the role of environmental factors and personal experiences in shaping and amplifying these traits. Furthermore, the potential pitfalls of over-relying on charisma, to the detriment of other leadership qualities, are highlighted. Overall, the research suggests that certain personality traits, such as extraversion and conscientiousness, are associated with charismatic leadership behavior. These traits contribute to the ability of leaders to influence and mobilize others, create a positive group dynamic, and promote environmental management initiatives. Understanding the relationship between personality traits and charismatic leadership can provide valuable insights for organizations in selecting and developing effective leaders. The paper concludes with recommendations for organizations on how to foster and recognize leadership potential by considering a balance of inherent traits, cultivated skills, and contextual understanding.

Stimulating environmental performance through green human resource practice: Does green transformational leadership matter?

Businesses are essential in nations’ economic development, green practice, and environmental performance, particularly in emerging countries. Such economic development needs environmental-friendly business practices to attain higher environmental performance goals of businesses. Nevertheless, a plethora of studies centered on the direct effects of environmental management initiatives (EMI) and green innovation practices (GIP) on environmental performance (EP). Still, the direct and indirect impacts of green human resource practices (GHRPs), green transformational leadership (GTL), and other constructs were ignored. This study analyzes the direct and indirect relationships of GHRPs, EMI, and GIP toward improving EP. In addition, the study examines the moderation role of GTL between GHRPs and EP under the theoretical framework of ability, motivation, and opportunity (AMO) theory. Empirically, this present study utilized a survey method to assemble data from 535 business entities in South Africa. The analysis showed that GHRPs directly and significantly influenced EMI, GIP, and EP. EMI and GIP also directly and significantly influenced EP. Finally, GTL significantly affects the interplay between GHRPs and EP. This study’s results provide a managerial and theoretical contribution to how GHRPs, EMI, GIP, and GTL facilitate a corporate EP. The present paper enriches the theory of AMO by incorporating new variables such as GHRPs, GTL, EMI, and GIP, towards enhancing EP. Also, this study provides fresh insight into the impact of the mediation role of EMI between GHRPs and EP, mediation role of GIP between GHRPs and EP, thereby contributing to extant literature. The study emphasizes the need for businesses and managers to apply green human resource policies to make employees more committed to environmental sustainability, promoting EP in the long term.

THE CURRENT STATE OF ENVIRONMENTAL MANAGEMENT OF ENTERPRISES IN THE AGRICULTURAL SECTOR (ON THE EXAMPLE OF “KERNEL-TRADE” LLC)

The article is devoted to the analysis of the current state of environmental management of agricultural enterprises (on the example of “Kernel-Trade” LLC). The article analyzes the indicators of development of certain types of economic activity in order to determine the place of agriculture in the economy of Ukraine. Using statistical data, the author assesses the impact of agricultural enterprises on the environment (the use of mineral and organic fertilizers, liming of soils, soil gypsumization, soil treatment with pesticides, etc.) The author assesses the volume of investments and current expenditures in the field of environmental protection of agricultural enterprises in Ukraine. “Kernel-Trade” LLC is considered as one of the strongest players in the agro-industrial market, and its main financial indicators (profit, EBIDTA, social payments, gross income, net debt), its contribution to the achievement of the UN Sustainable Development Goals (namely, contribution to Sustainable Development Goal 6 – clean water and satisfactory sanitation 7 – affordable and clean energy, 12 – responsible production and consumption, 15 – protection and restoration of terrestrial ecosystems, and 17 – partnership for sustainable development) and the environmental management cycle in the field of environmental protection. Based on the analysis of statistical information from the company’s annual report, the volume of CO2 emissions by different types of activities was compared. Using the SWOT analysis, the features of the current state of environmental management of the enterprise are summarized. The scientific novelty and theoretical significance of the article’s results lies in the development of theoretical and methodical provisions for improving the management of enterprise competitiveness through the implementation of environmental management initiatives. Today, the topic of ecology is extremely relevant, since obtaining EU membership requires not only economic and political changes, but also, above all, changes in the sustainable development of the country as a whole. It is through the prism of agriculture that the authors of the article emphasized the need for changes in the approach to enterprise management on the basis of environmental sustainability in Ukraine.

Air Quality Forecasting Using Deep Learning Framework

Abstract: Air quality is a crucial environmental factor that affects human health and well-being. Accurate forecasting of air quality can aid in mitigating the adverse effects of air pollution. In this research paper, we propose a deep learning-based approach for air quality forecasting. We utilize Convolutional Neural Networks (CNN) and Bidirectional Long Short-Term Memory (BILSTM) models to capture spatial and temporal dependencies in air quality data. The existing system is analyzed, and its limitations are identified. Our proposed solution overcomes these limitations by incorporating deep learning techniques. Experimental results demonstrate the effectiveness of our approach in forecasting air quality, providing valuable insights for environmental management and public health initiatives.

The Role of Understanding, Trust, and Access in Public Engagement with Environmental Activities and Decision Making: A Qualitative Study with Water Quality Practitioners.

Advancing environmental health literacy in support of environmental management requires inclusive science communication, especially with environmental justice communities. In order to understand experiences of environmental practitioners in the realm of science communication, the Center for Oceans and Human Health and Climate Change Interactions at the University of South Carolina conducted two studies on science communication and research translation with the center's researchers and partners. This qualitative case study follows up with a select group of environmental practitioners on emergent themes from the initial work. It explores the specific topics of understanding, trust, and access and how those can become barriers or facilitators of public engagement with environmental activities and decision making. The authors conducted seven in-depth qualitative interviews with center partners whose work focuses on environmental water quality and impacts on human and environmental health. Key results indicate that the public may have limited understanding of scientific processes, establishing trust takes time, and access should be incorporated into the design of programs and activities to ensure broader reach. Findings from this research are relevant to other partner-engaged work and environmental management initiatives and provide insights on experiences, practices, and actions for equitable and effective stakeholder engagement and collaborative partnerships.

Linking hotel environmental management initiatives and sustainable hotel performance through employees’ eco-friendly behaviour and environmental strategies: a moderated-mediated model

PurposeThe purpose and current research objective is to determine sustainable hotel performance through hotel environmental management initiatives (HEMI) with the mediating influence of employee’s’ eco-friendly behaviour (EEB), and to determine the moderating role of environmental strategies (ES) in the relationship between HEMI and EEB.Design/methodology/approachA total of 95 five-star hotels were contacted, with data collected from only 30 of them. The study used only 433 questionnaires for the final analysis with SPSS 25.0 and SmartPLS 3.2.8.FindingsThe results revealed that HEMI is positively associated with sustainable hotel performance and with EEB. EEB is positively associated with sustainable hotel performance. ES significantly influence EEB, and significantly strengthen the relationship between HMEI and EEB. EEB significantly mediates the relationship between HEMI and sustainable hotel performance.Practical implicationsThe current research highlights a significant issue: how the management of the hotel industry uses HEMI, ES and EEB to improve sustainable performance. The study fills the gap in the literature and enables hotel management to concentrate on studying exogenous variables to increase sustainable performance.Originality/valueThe current research contributes to the body of knowledge by concentrating on factors that influence sustainable hotel performance. It examines HEMI influence on sustainable performance with moderating (ES) and mediating (EEB) effects, from the leans of natural resource-based view (RBV) theory.

Analysis of contingency factors and management control systems associated with sustainable management practices

Purpose: The objective of this study was to analyze how contingency factors and the use of management control systems are associated with sustainable management practices in organizations.&#x0D; Methodology: A field study (survey) was carried out through questionnaires and semi- structured interviews with managers linked to management control systems in two creative companies in the telecommunications sector. The sample has a non-probabilistic character and the data treated using the content analysis technique of Bardin (2011).&#x0D; Results: The findings shows that technology, organizational culture, suppliers and customers are contingency factors associated with sustainable management practices by the study organization. The research results indicate that the use of an interactive management control system is an essential tool. for the establishment of communication among managers and employees at operational levels of organizations, supporting the implementation of environmental management initiatives. Diagnostic control has been used to monitor goals and implement environmental management practices with a positive impact on organizational performance through indicators of cost reduction, profitability, customer satisfaction and increased sales.&#x0D; Contributions of the study: The study provided dissemination in the literature of studies on management controls from the perspective of the Contingency Theory, above all, contributing to organizations to create environmental awareness allied to the improvement of their performance with management control practices. In addition to it, the research is relevant for organizations to develop actions to reorganize their processes and meet society's pressures for sustainable practices, increasing competitiveness and improving organizational performance.

Modelling the transport of sloughed cladophora in the nearshore zone of Lake Michigan

The invasion of dreissenid mussels has profoundly altered benthic physical environments and whole-lake nutrient cycling in the Great Lakes over the past several decades. The resurgence of the filamentous green alga Cladophora appears to be one of the consequences of this invasion. Sloughed Cladophora deteriorates water quality, fouls recreational beaches, and may contribute to outbreaks of avian botulism, which have been especially severe in the Sleeping Bear Dunes National Lakeshore (SLBE) region of Lake Michigan. To help determine the fate of sloughed Cladophora, a Lagrangian particle trajectory model was developed to track the transport of Cladophora fragments in the nearshore zone based upon a physical transport-mixing model. The model results demonstrate that the primary deposition sites of sloughed Cladophora within the SLBE region are mid-depth sites not far away from their initial growth area. Because of high algae production in the nearshore waters and limited exchange between the inner and outer bay, the shoreline beach of Platte Bay appears to be particularly vulnerable to fouling, with overall three times as many accumulated particles as those along the Sleeping Bear Bay and Good Harbor Bay. The results of this model may be used to guide regional environmental management initiatives and provide insights into the mechanisms responsible for avian botulism outbreaks. This model may also inform the development of whole-lake ecosystem models that account for nearshore-offshore interactions.

Green effectual orientations to shape environmental performance through green innovation and environmental management initiatives under the influence of CSR commitment.

This study elaborates the concept of green effectuation orientations (GEOs) to enhance the environmental performance of entrepreneurial SMEs based in the Jiangsu province of China. For this purpose, we collected the data from 328 employees of entrepreneurial SMEs via a survey and analyzed it through SEM. We evaluated the GEO concept on mindset and action-based views to operationalize the construct with all subdimensions fully. Our study illustrates some unexplored domains of entrepreneurship research and comes up with the findings that (GEOs) are positively correlated with environmental performance (EP), green innovation performance (GIP), and environmental management initiatives (EMI). Additionally, the findings of this research also unveil that EMI and GIP pave the way for EP, as both mediate the relationship between GEO and EP. Last but not the least, this research study also explained the effective mechanism through which CSR commitment as a moderator can affect the relationship between GEO and EP. The findings of this study expand the spheres of effectuation theory and come up with several exciting theoretical and managerial implications. Besides, it is the first of its kind to demonstrate that GEO could enhance GIP, EMI, and EP.

When Words and Actions Don’t Match: How Greenwashing a Firm’s Supply Chain Practices Can Backfire

We study how individual-level consumer evaluations and firms' value are negatively impacted when firms' claims about their environmental supply chain management (ESCM) initiatives are revealed to be misleading. Drawing on signaling theory, we propose that consumers interpret firms' disclosure of ESCM initiatives as a signal of the company's commitment toward pro-social behaviors and that these signals positively influence consumers' purchase intentions. When, however, it becomes evident that there is a lack of signal fit, we propose that consequently there will be a negative effect on evaluations of the firm. In a pretest, based on Information Manipulation Theory we use a vignette-based experiment to evaluate consumer reactions to a comprehensive set of possible means of greenwashing environmental supply chain initiatives, We find that individual-level consumers are most sensitive to

Developing a Conceptual Model to Implement the Employee Ecological Behavior in Organisations

Sustainability is a concern that has been discussed in many global conferences, mainly in the educational domain. Recently, the world has witnessed a growing interest among education organisations in adopting green practices and environmental management. In general, environmental sustainability at the organisation level is greatly dependent on individual‐level ecological behaviour. Based on the social identity theory where the corporate strategy has a psychological influence on the behaviour of employees in an ecological context, the current study aims to analyse the effects of green human resource management (HRM) on the employee ecological behaviours (EEB), coupled with the mediating roles of psychological green climate and organisational identification, via the moderation effect of green consciousness. It is expected that the finding of this research will shed new insights into developing a comprehensive model for the assessment of EEB that can influence the environmental management (EM) initiatives being implemented in the organisations. The research output contributes to the enhancement of knowledge on employee behaviour from an ecological perspective in a workplace.&#x0D;

Green supply chain management, supplier environmental commitment, and the roles of supplier perceived relationship attractiveness and justice. A moderated moderation analysis

AbstractA key strategic challenge for buying firms is to extend environmental management across the supply chain. This requires a strong environmental commitment on the suppliers' side. Adopting the supplier perspective, this study employs regression analysis with bootstrapping procedures to examine a contingent causal process model of the influence that two major green supply chain management practices widely adopted by buying firms in their relationships with suppliers, t, environmental assessment and environmental collaboration, exert on supplier environmental commitment, and the moderating effects of supplier perceived relationship attractiveness and supplier perceived justice. Results from a survey of 237 Chinese suppliers across multiple industries reveal that, while environmental collaboration positively influences supplier environmental commitment, the impact of environmental assessment is not significant. However, our moderation analysis shows that supplier perceived relationship attractiveness has a positive moderating effect on the influence exerted on supplier environmental commitment by both environmental assessment and collaboration, and our moderated moderation analysis reveals that both the above moderating effects are in turn positively moderated by supplier perceived justice. Focusing on the role of suppliers' perceptions, the study sheds light on the psychological context of the suppliers' choice to commit to the environmental management initiatives of their buying counterparts.

Environmental Management Strategies in the Copper Mining Industry in Chile to Address Water and Energy Challenges—Review

The mining industry faces diverse challenges to maintain sustainable production, particularly regarding critical water and energy supplies. As a significant player in the copper mining industry, Chile has become a global reference. Therefore, this research analyses the distinct challenges of the Chilean copper mining industry in terms of water and energy. We also identified ten key challenges that the Chilean copper mining industry must address to remain competitive and relevant. Several mining companies were examined to review and understand the different types of Environmental Management Initiatives (EMIs) adopted. The most prevailing strategies involved implementing Environmental Management Systems, which allow organisations to define, implement, and track their specific goals and standards. This review acknowledged four relevant water-related initiatives, including seawater use, community strategic plans, general environmental monitoring programs, and water recycling and recirculation systems. In terms of energy, the key initiatives included energy efficiency projects, the use of Non-Conventional Renewable Energy (NCRE), and mine process optimisation. The benefits of implementing EMIs are multiple, with the most relevant being ensuring continuous operation, cost reduction, and improved Social License to Operate (SLO) outcomes.

Evaluating Agricultural Water Pollution with the Waste Absorption Footprint (WAF) in Huzhou City, China

Agricultural production is considered one of the most important sources of water quality deterioration in the Taihu Lake Basin, China. Crop farming, livestock & poultry breeding and aquaculture are primary agricultural non-point sources and their impacts on the water environment are, in most cases, evaluated separately. Therefore, it is a challenge for current research to consider all of the different agricultural non-point sources as a whole and assess their combined influence on the water environment. The purpose of this paper is to evaluate the conjoint impact that agricultural non-point sources such as crop farming, livestock & poultry breeding and aquaculture have had on the local water environment in the Taihu Lake Basin by taking Huzhou City of Zhejiang Province as a case study. To achieve this, a new, innovative approach named the “Waste Absorption Footprint” (WAF) is applied. The results show that nitrogen and phosphorus pollution generated by agricultural production are more serious than that of organic substances, while aquaculture and crop farming are more critical pollution sources compared with livestock and poultry breeding, and so they should be the focus of environmental management and pollution control initiatives. There is a regional discrepancy in the spatial distribution of agricultural non-point source pollution across counties and districts, which provides information for determining the key regions for the treatment of agricultural pollution. This study demonstrates that the WAF method can make a comprehensive assessment of the influence of agricultural production on the water environment and provide references for the control and management of agricultural non-point source pollution, which is of great importance for management of the water environment.

Clean and green: the relevance of hotels' website quality and environmental management initiatives for green customer loyalty

PurposeCustomers' focus increasingly turns to the green practices of firms. Organizations need to rethink their strategies and position themselves concerning their environmental responsibility. The idea behind this study is to observe the influence of hotel website quality and hotel environmental management initiative (HEMI) on green customer loyalty in the Pakistan hotel industry with the mediating role of green trust (GT) and green satisfaction (GS).Design/methodology/approachThe study is quantitative, and partial least squares structural equation modelling followed to test the proposed hypotheses. A total of 542 questionnaires were used for analysis through SPSS 25.0 and SmartPLS 3.2.9.FindingsThe findings confirm the proposed positive influence of hotel website quality and HEMI on green customer loyalty. Moreover, GT and GS significantly mediate the relationship, further enhancing the relevance of green practices for hotels.Practical implicationsHotel management can get maximum customer loyalty to concentrate on hotel website quality, HEMI, GT and GS.Originality/valueThis study aims to develop a research model to incorporate hotel website quality, HEMI, GT, GS and green customer loyalty by using signalling theory and natural resource-based view theory that prior studies ignored.