Enterprise Resource Systems Research Articles

Structural Equation Modeling for the Business Performance of Private Hospitals in Thailand: Management Perspective

This research aimed to study the causal factors affecting the business performance of private hospitals in Thailand from a management perspective. The sample consisted of 411 executives from private hospitals in Thailand, selected through purposive sampling. Data were collected via questionnaire, with SEM being used for analysis. The results indicated that the development of an enterprise resource system, including the competency and capability of entrepreneurs, positively influenced the focus on competitive differentiation. In turn, this focus had a positive effect on customer relationship management. Customer relationship manage­ment positively impacted brand loyalty, which subsequently enhanced business performance. In contrast, the competency and capability of entrepreneurs did not have an effect on business performance. The findings suggest that the growth and sustainability of business performance in private hospitals depends on various supportive factors. These range from policy formulation and the development of technological systems in services to strategies for building customer relationships, all contributing to competitive advantages, service loyalty, and success in achieving set goals.

Pengaruh Penerapan Sistem Manajemen Sumber Daya Perusahaan (ERP) dalam Meningkatkan Kinerja Manajemen Rantai Pasok (SCM) PT. Unilever Indonesia

As we all know, employees must be able to think logically and engage with their environment. Work is not only dependent on or prioritized by machines or technical equipment. Recognizing the importance of supply chain management in every company and using a capable Enterprise Resource Management system or often known as an Enterprise Resource System (ERP) to solve problems and increase revenue in improving the performance of existing supply chain management in a company. Therefore, we will use PT. Unilever Indonesia to research this research topic. As PT. Unilever Indonesia sales of various consumer products, including culinary spices, body care products, cosmetics and toiletries; which means PT. Unilever must have a stable supply chain.

POSSIBILITY AND APPLICATION OF RESOURCE PLANNING (ERP) SYSTEM IN ENTERPRISES

In today's evolving business environment, large companies have no choice but to avoid media packages. The main goal is to provide mechanization of workflow and save money. Thus, ERP systems have the ability to limit or expand an organization's capabilities and pave the way for competitiveness. Work technology systems are developed by updating the company to the latest type of work, tracking enterprise capabilities and job changes, reflecting enterprise structure and employee relationships, and ultimately leading to a competitive advantage. For this reason, organizations that use ERP for competitiveness need to redirect Human Resources activities, as these activities are important in a competitive platform. A way to gain a competitive advantage in the enterprise while helping to link it to other key functions of the organization in the enterprise Resource Planning integration systems, which tend to focus on both the essential elements and the results of the task, together with all human resource roles mentioned in the literature. shows. The changes taking place in the world, taking into account the impact of new and professional people on domestic competition and socio-economic development, resulting in a high level of global migration, large-scale steps to shape the scientific community, exemplary measures to improve the quality of human resources requires a re-evaluation of all theoretical approaches. In the age of new technologies, new changes in society allow the growing demand for enterprise resource planning and a more detailed study of this area. All this determines the relevance of the current topic. As in an enterprise, there are issues that need to be addressed in the management of the company. Thus, the formation of the staff of the organization is to determine that the ERP system brings the common patterns recorded more quickly. Training of employees in enterprises, accurate placement of personnel, as well as maneuvering are of paramount importance. The main work in improving the quality of human resources activities is the proper organization of enterprise resources. Proper human resource management is a key part of the new ERP. In recent times, in order to increase human resources in the world, changing the quality indicators sought in people, the formation of the concept of "human capital", along with economic, administrative, psychological and social means in human resource management began to use modern new management. As we have mentioned, one of the most important issues in the management of any enterprise is the application of the enterprise resource system, which is a tool designed to accelerate the registration and management processes of enterprise resources in enterprises and organizations. At a time when foreign and domestic competition is strong, the development of leadership in production, services and other areas is purely about how to manage human resources. For this reason, states and large enterprises attach greater importance to the use of human resources, and in this regard, the role and use of enterprise asset planning (ERP) programs in improving quality are of particular importance. Enhancing competitive features is one of the main goals of ERP apps. For this reason, all the functions of the system are focused on that implementation. To achieve this, it is possible to build a transparent and clearer business process management system based on complete and accurate information about the enterprise. In the new era, changes in the quality indicators sought by people to increase human capacity in the world, the formation of "human investment", the use of modern new basic management in the management of human resources, along with the dual, administrative, psychological and social means. As in all areas of humanity, the human factor is currently very much in the country of Azerbaijan, but also in the field of enterprise planning (ERP) is being done to increase the quality of human resources activities. Our country's development in terms of joining and growing global competition, use of more modern technologies in the human and economic space, increase in demand for education and other points written at the top “Record of organizational resources in increasing the efficiency of human resources activities (ERP) application capabilities of programs as well as their role” emphasizes the importance of research in the theme. The opportunities and role of human resource development programs have been the focus of more researchers and researchers on quality improvement, development, its aspects, the impact of increasing the rate of money development, and the use of enterprise capacity planning programs. Keywords: ERP, Enterprise Resource Planning, ERP applications, Human resources

Data Pattern Of Computer Maintenance Management System With Eclat Algorithm

Decision support system, basically used to help choosing some solution for stakeholde to take the best decision in manufacturer. In manufacturer company using Enterprise Resource System (ERP) that has Work Oder (WO) modul as request maintenance from user. But many of data from WO still didn’t use to help decision making and only as warehouse data about infrastructure maintenance from last time. Because that, author use that data to help technician to take decision making by using association rule as pattern processing. This is because WO has unique pattern that has problem (p), symptom (s), and root cause (r). Previous research (Sukmana, Rozi, 2017) was proved if association rule can use to help people to take decison making, it is just involved two variable, that is symptom (s), root cause (r) and using apriori algorithm as association rule. And focussing in this research is using that three variable and eclat algorithm as association rule methode. Result of this research has purpose to take the best pattern when using eclat algorithm.

Distributed Information Accountability for Intra Sharing Data in Enterprise Resource System

Consuming on-demand highly scalable services is a basic component of distributed computing that frees enterprise resource planning from superfluous programming or equipment conditions. While appreciating the accommodation brought by ERP innovation concept, user’s loss their belonging information because of less authentication appeared ERP servers. Remote stockpiling of clients information in Enterprise resource opens up new difficulties, for example, absence of authority over information and security. To address this issue, already a novel methodology, in particular Enterprise Business Information Accountability (EBIA) system, in view of the idea of data responsibility to monitor the genuine use of the clients' information in the Enterprise resource was proposed. Mainly this objective method applicable to provide privacy for different users with preferable operations in distributed sharing of data. Experimental results of implemented approach gives better privacy with respect to different tamperproof test users in distributed environment.

Koha enterprise resource planning system and its potential impact on information management organizations

Purpose The purpose of this paper is to focus on Koha enterprise resource planning system and its potential impact on information management organizations in Kenya against the risks and myths associated with the solution. Design/methodology/approach The study focused on selected scan and analysis of information management organizations using Koha enterprise resource planning system in addition to document or desk review analysis. Expert opinions and ideas of information professionals, especially information systems and information leaders, also provided vital knowledge. Findings Koha enterprise resource planning system as the premier and leading free and open-source software is transforming and integrating information services in knowledge-based organizations. Driving significant forces include economical benefits, global customer base, free use and distribution, technical and online support, compatibility and integration with other technologies and global access to information and organization of knowledge. The study also established that the risks and myths associated with the system such as compatibility and integration with other technological solutions are no longer possible challenges. Koha provides business intelligence and cloud computing solutions over proprietary or commercial systems for managing and supporting information in organizations. Research limitations/implications This study purposively focused on selected information and knowledge management organizations using the Koha free and open-source enterprise resource planning system in addition to expert opinions and ideas of stakeholders in the information industry. Practical implications Koha enterprise resource planning system provides alternative solutions to information organizations already burdened with limited financial resources. In addition, it proves to the entire world that the solution that was developed for rural and small-based information organizations has developed into a leading knowledge enterprise resource planning solution. In information management organizations, Koha enterprise resource planning system is the strategic asset whose growth and use has increased tremendously across the globe. Social implications Potential widespread application and usage of the Koha enterprise resource system that was initially developed for rural and small information organizations is proof enough that the free and open-source software movement can produce best solutions that are economically viable over proprietary systems. Significant impact of the enterprise system across the globe indicates that information management organizations, information professionals and leaders are satisfied with the system. Originality/value In the knowledge-based economy, where technological systems and solutions are fundamental for quality delivery of services to the customers, information professionals must and as always provide the necessary technology, leadership and management qualities. Across the world, Koha free and open-source enterprise resource planning system is increasingly gaining momentum in information management organizations, and Kenyan information professionals are no exception.

Factors Impacting the Implementation of Enterprise Content Management Systems

Enterprise content management (ECM) is a new and fast growing area. It is still undergoing the same defining process as predecessor systems such as decision support and enterprise resource systems. A qualitative case study was conducted to identify key factors that impact the success of ECM systems implementations. A theoretical framework was developed from the information systems (ISs) literature resulting in a research model defining five categories of factors that impact ECM implementation success with these questions: Are there managerial, user, task, technological and content related factors that impact ECM implementation success? The research model was tested using a mix methods approach. Content analysis of the project documentations and interviews of 15 team leads and members that implemented ECM systems within their departments in their organization. The results included 12 factors that were supported by the interview data as well as the content analysis of related project documents.

A structural model of technology acceptance

Orientation: Enterprise resource systems have not always led to significant organisational enhancement and many projects in which these systems have been implemented turn out to be over budget, not on time and unsuccessful.Research purpose: The aim of this study was to test the technology acceptance model within a South African SAP® Enterprise Resource Planning user environment.Motivation for the study: No study could be traced in which the technology acceptance model has been evaluated in the South African context.Research approach, design and method: A cross-sectional survey design was used. The 23-item Technology Acceptance Model Questionnaire was deployed amongst SAP® Enterprise Resource Planning users (N = 241). Main findings: The results confirmed significant paths from perceived usefulness of the information system to attitudes towards and behavioural intentions to use it. Furthermore, behavioural intention to use the system predicted actual use thereof. Perceived ease of use indirectly affected attitudes towards and behavioural intentions to use via perceived usefulness of the information system.Practical/managerial implications: Practitioners should build user confidence by ensuring the ease of use of a new system, providing relevant education, training and guidance and reiterating its usefulness and future added value to the user’s job and career.Contribution/value-add: This study contributes to scientific knowledge regarding the influence of individuals’ perceptions of information system usage on their attitudes, behavioural intentions and actual use of such a system.

The Mediating Role of Absorptive Capacity in Knowledge Transfer

Knowledge transfer between consultants and organizational users influences the outcomes of an Enterprise Resource System (ERP) implementation. Configuration and implementation tasks are dependent on generating some level of shared understanding of both business practices and technology. These problems become acute in implementations in small and medium sized enterprises (SMEs). SMEs often operate with non-standard business processes, making an effective interchange of process knowledge between consultants and end-users crucial. Using a multiple case study method and content analysis, the authors investigate the mediating role of absorptive capacity in knowledge transfer in SMEs ERP implementations. They present exploratory case studies from 3 Nigerian companies with varying outcomes, and hypothesize that knowledge transfer is complicated by acute information asymmetry, absence of pre-existing related knowledge and consequent difficulties in developing a shared understanding, and by a tendency to operate with lone consultants and lone organizational representatives.

Enterprise resource planning: risk and benefit analysis

PurposeThis article provides a brief review of current literature on ERP and its implementation in industries. To fully understand the ERP software key points, risks, benefits, critical success factors, implementation issues, and the fundamental on that are identified and reviewed. Some applications of ERP in public places, government offices, and industries are briefly discussed and four related cases are reviewed.Design/methodology/approachProvides a background on enterprise resource planning implementation, key elements of ERP, and review four important cases from the literature in that regard. To better introduce ERP software to new users the risks and benefits of that are discussed in item lists and each are described briefly.FindingsPointed to key benefits and risks of enterprise resource systems software and studies four cases from the literature related to the ERP implementation.Originality/valueDue to the fact that a better management of a system is related to the full understanding of the technologies implemented and the system under consideration, sufficient background on the enterprise resource planning is provided. The lack of research papers and conceptual papers related to risk‐benefit analysis of ERP systems is a motivation for conducting this research.

Enterprise resource planning systems: revolutionizing lodging human resources management

PurposeThe e‐business revolution which the world experienced over the past decade is forcing businesses to review, re‐engineer, and revolutionize traditional approaches to running a successful enterprise. Globalization and competition have also made it essential for companies to find innovative ways to manage daily administrative tasks as smoothly, seamlessly, and cost‐effectively as possible. Companies are achieving such capabilities and efficiencies by adopting enterprise resource planning systems. The purpose of this paper is to highlight the fundamentals of enterprise resource systems and their practical application in the lodging industry.Design/methodology/approachThe paper reviews the fundamentals of enterprise resource systems and discusses their practical applications in managing the human resources (HR) function of lodging enterprises.FindingsThe integration of company‐wide day‐to‐day HR administrative tasks through the use of enterprise resource systems results in both tangible and intangible benefits for lodging organizations. These include: improved productivity, reduced cycle times, and availability of timely information.Practical implicationsThe paper suggests that the use of enterprise resource systems to consolidate and integrate routine HR functions will continue to grow and prudent lodging executives should pay close attention to this trend so that they can adopt the technology into their operations and enjoy the benefits it offers.Originality/valueBoth practitioners and educators will benefit from the information presented as it communicates information and provides insights about a relatively new form of technology.

ABAP OBJECTS: DESIGNING A PROGRAMMING COURSE FOR INFORMATION SYSTEMS STUDENTS USING SAP SOFTWARE

This paper discusses an ABAP Objects programming class for Information Systems students. ABAP is the proprietary language of the SAP enterprise resource system. The most recent version of the SAP platform includes ABAP Objects. This paper provides some helpful suggestions on what resources and topics to teach for this language either at an introductory or advanced level programming course using a classic procedural approach or an objects first approach.