Employee Sales Research Articles

Pengaruh Goal Setting dan Self-Efficacy Terhadap Kinerja Karyawan

This paper aims to gain an understanding of the influence of goal setting and self-efficacy on employee performance. Specifically, this research wants to examine the impact of sales targets and employee self-efficacy on employee’s sales performance. This research was conducted on profit-oriented companies, in particular, employees of the marketing department or sales people who were required to achieve sales targets as part of employee performance appraisals. Quantitative methods were used in this research. The research strategy uses a survey with multiple regression analysis. The results of this study show that goal setting and self-efficacy do not influence an employee's sales performance. Through this empirical study, we not only discover the insignificant influence of goal setting and self-efficacy on employee’s sales performance, but this result also gives explanation about why goal setting and self-efficacy are unable to explain employee’s performance in a certain context. The results of this empirical research provide new insights on how goal setting and self-efficacy works to achieve high performance.

Determinant Analysis of Job Satisfaction and Its Efect on Employee Performance at Pt. Bank Mandiri (Persero) Tbk.

This study aims to improve and optimize leadership and communication on job satisfaction, as well as its effect on employee performance. This research was conducted at Micro Banking Cluster Denpasar PT. Bank Mandiri (Persero) Tbk with a sample of all micro employee sales credit that work on the Micro Banking Cluster Denpasar PT. Bank Mandiri (Persero) Tbk, as many as 77 people. All data obtained from the questionnaire distribution is feasible to use, then analyzed using the model being developed with Partial Least Square (PLS).
 The result of the research shows that (1) leadership has positive and significant effect on job satisfaction, (2) communication has positive and significant effect to job satisfaction, (3) leadership has positive and significant effect to employee's performance, (4) communication has positive and significant influence to employee’s performance, (5) job satisfaction has a positive and significant effect on employee's performance, (6) leadership has positive and significant effect on employee performance through job satisfaction and (7) communication has positive and significant influence to employee performance through job satisfaction.
 The implication of this research is that leadership can be improved by paying attention to the influence to increase employee performance, the communication that has been running well, job satisfaction can be improved by paying attention to the supervision of superiors to improve employee performance and employee performance can be improved by paying attention to the quality of work.