Emotion Management Strategies Research Articles

Emotional Management Strategies and Care for Women Defenders of the Territory in Jalisco

The struggles of several women defending their territories and lives are marked by family tensions and reactions to the overload of care tasks and community rules according to their socially established roles. In this qualitative research, we analyze and discuss the cases of three women’s collectives from different suburban and rural communities in Jalisco. Information recollected through the new ethnography approach over six years was coded and analyzed with the Atlas ti program. Results: Women’s defense of their land involvement, organizing, and social mobilization actions move to an overload of care and raise adverse reactions in their community and families in response to what is seen as a transgression of women’s roles. This increases dominant demobilization emotions: fear, sadness, loneliness, guilt, and shame. Through emotional management strategies linked with alternative forms of appropriation of space, starting with their bodies and sharing emotions and actions with their companions, the women in these collectives produced emotions of resistance: pride, hope, friendship, and anger, which led to reconfiguring their identities, family relationships, and roles within other place domains: bodies, family, and community. Conclusions: Women defenders, as principal carers of life, have produced and inherited a set of strategies that configure a growing “politics of the ordinary. “These strategies, through emotional management, subvert dominant emotions, feelings, and acting rules, gradually questioning and reinventing their roles and human and nonhuman relations in their most immediate contexts.

Assessing ChatGPT as a Medical Consultation Assistant for Chronic Hepatitis B: Cross-Language Study of English and Chinese.

Chronic hepatitis B (CHB) imposes substantial economic and social burdens globally. The management of CHB involves intricate monitoring and adherence challenges, particularly in regions like China, where a high prevalence of CHB intersects with health care resource limitations. This study explores the potential of ChatGPT-3.5, an emerging artificial intelligence (AI) assistant, to address these complexities. With notable capabilities in medical education and practice, ChatGPT-3.5's role is examined in managing CHB, particularly in regions with distinct health care landscapes. This study aimed to uncover insights into ChatGPT-3.5's potential and limitations in delivering personalized medical consultation assistance for CHB patients across diverse linguistic contexts. Questions sourced from published guidelines, online CHB communities, and search engines in English and Chinese were refined, translated, and compiled into 96 inquiries. Subsequently, these questions were presented to both ChatGPT-3.5 and ChatGPT-4.0 in independent dialogues. The responses were then evaluated by senior physicians, focusing on informativeness, emotional management, consistency across repeated inquiries, and cautionary statements regarding medical advice. Additionally, a true-or-false questionnaire was employed to further discern the variance in information accuracy for closed questions between ChatGPT-3.5 and ChatGPT-4.0. Over half of the responses (228/370, 61.6%) from ChatGPT-3.5 were considered comprehensive. In contrast, ChatGPT-4.0 exhibited a higher percentage at 74.5% (172/222; P<.001). Notably, superior performance was evident in English, particularly in terms of informativeness and consistency across repeated queries. However, deficiencies were identified in emotional management guidance, with only 3.2% (6/186) in ChatGPT-3.5 and 8.1% (15/154) in ChatGPT-4.0 (P=.04). ChatGPT-3.5 included a disclaimer in 10.8% (24/222) of responses, while ChatGPT-4.0 included a disclaimer in 13.1% (29/222) of responses (P=.46). When responding to true-or-false questions, ChatGPT-4.0 achieved an accuracy rate of 93.3% (168/180), significantly surpassing ChatGPT-3.5's accuracy rate of 65.0% (117/180) (P<.001). In this study, ChatGPT demonstrated basic capabilities as a medical consultation assistant for CHB management. The choice of working language for ChatGPT-3.5 was considered a potential factor influencing its performance, particularly in the use of terminology and colloquial language, and this potentially affects its applicability within specific target populations. However, as an updated model, ChatGPT-4.0 exhibits improved information processing capabilities, overcoming the language impact on information accuracy. This suggests that the implications of model advancement on applications need to be considered when selecting large language models as medical consultation assistants. Given that both models performed inadequately in emotional guidance management, this study highlights the importance of providing specific language training and emotional management strategies when deploying ChatGPT for medical purposes. Furthermore, the tendency of these models to use disclaimers in conversations should be further investigated to understand the impact on patients' experiences in practical applications.

Emotional Intelligence and Conflict Management Strategies among Junior and Senior Uniformed Personnel in Philippine National Police

This study aimed to determine the emotional intelligence and conflict management strategies among junior and senior uniformed personnel of Philippine National Police. This study employed the use of descriptive comparative research design utilizing survey methodology. Research locale was limited Cavite. The respondents were the 50 junior uniformed personnel and 50 senior uniformed personnel in the locale of the study and were selected using random sampling technique. The research instrument in this study was a survey questionnaire adopted from Galman (2021). Data were analyzed using percentage, mean, rank order and One Way Analysis of Variance. The study reveals that senior uniformed personnel have higher emotional intelligence and conflict resolution skills compared to younger personnel. Senior personnel have a better understanding of their own emotions and others', and can better manage stress. They also employ more effective conflict resolution tactics. The study suggests that age and experience may influence emotional intelligence and conflict resolution. The study suggests that company culture can impact conflict management and emotional intelligence. It's crucial to tailor conflict management tactics to each age group and provide training to enhance emotional intelligence. Emphasizing these differences can help foster a more efficient professional environment among uniformed staff.

Effects of physical activity on depression, anxiety, and stress in college students: the chain-based mediating role of psychological resilience and coping styles.

Physical activity can alleviate negative emotions in college students by enhancing mood and cognitive functions. Yet, the mechanisms underlying these benefits remain unclear. This study examines the association between physical activity and negative emotions-specifically, depression, anxiety, and stress-in college students. Additionally, we explore the mediating effects of psychological resilience and coping styles to offer theoretical and practical insights for mitigating students' negative emotions. Using a stratified random sampling approach, a total of 1,380 college students, from five universities in Hangzhou, Nanjing, and Wenzhou, were included in the analysis. The survey instruments included the Physical Activity Rating Scale, Connor-Davidson Resilience Scale, Simple Coping Style Scale, and Depression-Anxiety Stress Scale. The data were statistically analyzed using multivariate methods with IBM SPSS 25.0 and the PROCESS V3.3 plug-in. (1) College students engage in a low level of physical activity, with male students participating significantly more than female students (p < 0.001). (2) Physical activity was significantly positively correlated with psychological resilience and positive coping styles (t = 9.126, p < 0.001; t = 23.087, p < 0.001) and overall negative correlated with negative emotions in college students (t = -3.601, p < 0.001). (3) Psychological resilience and positive coping styles were found to play a chain mediating role between physical activity and negative emotions. The mediation effect consists of two paths: physical activity → psychological resilience → negative emotions (effect value: -0.0324), and physical activity → psychological resilience → positive coping → negative emotions (effect value: -0.0099). (4) Female students demonstrated higher levels of positive coping (p < 0.001), while male students exhibited more negative emotions (p < 0.001). Our study identifies a significant indirect link, mediated by psychological resilience and positive coping styles, between physical activity and the reduction of negative emotions. Targeted interventions addressing gender differences, such as offering special courses and providing specialized exercise programs and emotional management strategies, can enhance psychological resilience and positive coping mechanisms. Consequently, these measures can alleviate the adverse effects of negative emotions. Our findings have broader implications for both research and practical interventions in promoting mental health among college students.

The Relationship Between Emotional Intelligence Level and Conflict Management Strategies for Female Practicing Nurses with Dual Roles in the Inpatient Room of RSUD Sumedang

The nursing environment is unique and has the potential for conflicts to arise. Effective conflict management is crucial for redirecting disputes in a constructive direction. Emotional intelligence , as an internal personality characteristic, significantly influences conflict management. This research aims to determine the relationship between emotional intelligence and conflict management strategies. A quantitative methodology was employed, utilizing Spearman Rho correlation analysis to analyze the data. The sample in this study consisted of 107 female practicing nurses with multiple roles in the inpatient ward of RSUD Sumedang, selected using the proportional random sampling technique. The alternative hypothesis (Ha) is accepted, indicating a significant relationship between the level of emotional intelligence and the conflict management strategies of competing, collaborating, compromising, avoiding, and accommodating, with significance levels and correlation coefficients, namely &lt;.001 (-0.510), &lt;.001 (0.614), 0.038 (0.201), &lt;.001 (-0.757), and &lt;.001 (0.688), respectively. Based on these results, it can be concluded that the level of emotional intelligence is positively correlated with conflict management strategies such as collaborating, compromising, and accommodating. Meanwhile, conflict management strategies involving avoiding and competing show a negative correlation. This demonstrates that selecting a constructive conflict management strategy requires a high level of emotional intelligence . Conversely, nurses possessing elevated emotional intelligence may lean towards avoiding or refraining from aggressive competition in conflict situations to preserve positive relationships among colleagues. Hence, there is a need for comprehensive development of emotional intelligence and conflict management training.

Emotional governance at the street level: a content analysis of service slogans in China

This paper explores emotional governance in Chinese street-level bureaucracy by conducting a content analysis of service slogans. Emotional governance involves the use of emotional management strategies in the process of public administration, with the goal of influencing interactions between administrators and citizens to achieve desired policy outcomes. We gathered service slogans from the social media accounts of public service agencies. Through content analysis, this study identifies common emotional governance strategies and discusses the implications for administrator-citizen interactions. Building upon the findings and relevant literature, this paper proposes recommendations to help Chinese street-level bureaucracy “walk the talk,” emphasizing the hands-on practice of effective emotional governance through managing employees’ emotional labor. The significance of this research lies not only in providing practical guidance for managers seeking to enhance public service performance but also in contributing to our understanding of emotional governance, an area that remains under-researched.

How can leaders spark employee creativity? An interpersonal emotion management perspective

Purpose This paper seeks to examine how leaders shape employee creativity by using interpersonal emotion management (IEM) strategies. Drawing on the social information processing (SIP) theory, the authors argue that psychological safety translates leader problem-focused IEM into employee creativity, an impact which is moderated by organizational justice.Design/methodology/approach Data were collected in two waves from 201 employees and their leaders in China. Regression analysis was used to test the hypotheses.Findings Leader problem-focused IEM is positively related to employee creativity, and this relationship is mediated by psychological safety. Organizational justice positively moderates the relationship between leader problem-focused IEM and psychological safety as well as the indirect relationship between leader problem-focused IEM and employee creativity via psychological safety.Originality/value This paper identifies a novel and useful predictor of employee creativity from the perspective of leader problem-focused IEM and provides practical insights for organizations regarding ways of improving employee creativity.

Backlash towards male versus female leaders' interpersonal emotion management strategy use: The role of followers' gender‐based leadership stereotypes

AbstractResearch on the backlash effect predominantly investigated penalties men and women incurred when they violate gender norms in the domain of achievement‐oriented aggressiveness. We investigated backlash reactions towards female versus male leaders' attempts to manage follower emotions using one of two gender‐stereotypic interpersonal emotion management strategies, cognitive change or expression suppression, in a 2×2 vignette experiment in which undergraduate students as participants acted as followers (N = 206). We hypothesized that followers high in explicit or implicit prejudice towards female leadership would be motivated to show backlash in the form of negative attitudes and anger when female leaders use an expression suppression strategy and when male leaders use a cognitive change strategy, violating gender norms. We also explored the role of followers' gender as a boundary condition of backlash reactions towards leaders of the same versus opposite sex. Male participants with negative explicit attitudes towards women leaders in general expressed higher levels of anger towards a female leader who utilized a suppression strategy. Female participants holding implicit stereotypes reported negative attitudes for both female and male leaders who utilized a gender‐incongruent emotion management strategy. We discuss the implications of our findings for theory and research on the backlash effect.

Being a positive influence(r): Exploring affective pedagogies of wellbeing and positivity on Instagram

ABSTRACT Influencers attract praise—and censure—for how they are perceived to influence followers. These discussions are strongly gendered: representations of mainstream influencers are highly feminised, and it is typically women and girls who are imagined as the targets—or victims—of influence. We suggest that the value influencers can offer is increasingly understood in affective and emotional terms and materialises in the form of mindset advice and modelling emotional management strategies. In this paper, we draw on theories of affective practice to examine “teachable moments” of positivity, optimism and resilience as influencers model and educate followers in emotion-laden styles and standpoints. Our analysis centres on data gathered in confidential interviews with eight established and aspiring Instagram influencers, who work in mainstream, lifestyle domains. We focus on the affective pedagogies influencers mobilise to show followers how to adopt culturally favoured emotional styles. Our analysis sheds light on the pedagogical work of influencing as gendered labour, its psychosocial utility and socio-political entanglements. To conclude, we reflect on how the patterns we identify index broader shifts in neoliberal wellness repertoires away from the management of time and towards the management of emotional energy.

Emotions in economic activity: a case study of Polish entrepreneurs in the SME sector

Purpose: The aim of this article is to comprehend the role of emotions in the business decision making process and to identify the influence of emotions on the economic behaviors of entrepreneurs, considering their satisfaction levels and ability to manage emotions in the workplace. Design/methodology/approach: The theoretical part of the study draws on a critical literature review, whereas the empirical one employs a diagnostic survey based on a questionnaire as a research tool. To analyse the data, descriptive statistics were obtained and a correlation study was performed. Findings: The study revealed that most of the entrepreneurs surveyed are satisfied with the conduct of business activities and that satisfaction is related to various economic behaviours. Entrepreneurs experience both positive (satisfaction, enthusiasm) and negative (anxiety, embarrassment) emotions. Positive emotions correlate with positive economic behaviors, while negative emotions have the opposite effect. Most entrepreneurs assess their emotional management abilities at least at an average level, but there are areas for improvement. There are differences in self-assessment of emotional control abilities before making business decisions among entrepreneurs. The presented conclusions suggest the necessity for ongoing enhancement of emotional competencies to bolster the positive development of enterprises. Research limitations/implications: Study limitations include the absence of longitudinal analysis, hindering the assessment of satisfaction and economic behavior dynamics. Future research should consider exploring external factors' impact on the relationship between satisfaction and economic behaviors, providing a more comprehensive analysis of contextual influences on entrepreneurs' decisions. Practical implications: Research results reveal significant connections between entrepreneurs' satisfaction and economic behaviors, emphasizing the role of emotions in business decisions. Practical implications recommend conscious emotion management, achieving work-life balance, and diversifying support. Entrepreneurs can benefit from implementing emotion management strategies, which can improve business efficiency, encourage innovation, and improve the handling of business challenges. Originality/value: This article introduces a holistic perspective on the interplay between entrepreneurs' satisfaction and economic behaviours, emphasising emotions' role in decision making. Its value lies in combining research on satisfaction, emotions, and their management, offering practical recommendations for both business practitioners and researchers interested in the psychological aspects of corporate functioning. Keywords: Emotions in business, economic behaviors, emotional management, behavioral finance. Category of the paper: Research paper.

Psychometric properties of the emotional regulation questionnaire in a Colombian sample

Introduction: The Emotional Regulation Questionnaire (ERQ) is implemented to evaluate two typical emotion management strategies (reappraisal and suppression). This instrument has shown to present sufficient validity and reliability with different populations. However, up to now in Colombia, an exhaustive analysis of the psychometric properties of said instrument, which includes factorial invariance, has not been carried out. Method: A psychometric study was carried out with a sample of 1,500 adults (749 women), belonging to different regions of Colombia, by way of an online form. The analysis of the information was carried out with the methodological assumptions of the Classical Test Theory, including a factorial invariance analysis. Results: The ERQ items explain 55.72% of the variance; it is identified, according to a confirmatory structural equations model, that the complete scale works according to the original scale and others translated in the Latin American context. In the same way, it is determined that the ERQ complies with the factorial invariance assumptions (except according to age) and presents adequate levels of internal consistency. Discussion: The ERQ is a useful instrument for discriminating people’s ability to regulate their emotions in the face of demands posed by the social context in which they interact. A subsequent study is suggested for the establishment of scales according to age groups.

Study on the optimization of college students’ emotion management strategies based on multivariate statistical analysis

Abstract In this paper, a factor analysis of emotion management competencies was conducted using multivariate statistical analysis for the emotion management strategies of college students. Five competencies, such as emotion regulation ability and seeking external support, were selected as exploratory factors, and KMO and Bartlett's sphericity test verified their feasibility. After the factors were identified, the correlation and influence of physical exercise on college students’ emotion management ability were investigated based on multiple regression methods, and optimization strategies were proposed in turn. In terms of exercise time, college students’ emotion management ability was significantly correlated with exercise time in general, and the correlation coefficient was 0.885. The intensity and frequency of physical exercise showed a linear relationship with college students’ emotion management ability, and the coefficients of the standardized regression equation were 0.325 and 0.246, in turn.

Emotional Management Strategies in Prehospital Nurses: A Scoping Review.

Prehospital care is intricate and unpredictable. Nurses in this environment encounter psychologically challenging situations and traumatic experiences daily. Nurses respond variably when delivering care in this context. This study aims to map the emotional management strategies used by prehospital nurses. Research was conducted in MEDLINE, CINAHL Complete, and the Open Access Scientific Repository of Portugal (RCAAP). The inclusion criteria were studies with prehospital nurses in Portuguese, English, and Spanish languages, covering all study types. From the initial 511 studies identified, four studies were deemed eligible after rigorous screening. The strategies used are individual (pre- and post-event) and collective, varying from formal to informal, with or without institutional support. Notable experiences included a lack of technical/scientific preparation, personal life association, treating acquaintances, pediatric-age patients, childbirth, cardiopulmonary arrests in young individuals, traffic accidents, and suicides. Nurses need training in basic emotional management tools. This research provides an initial understanding of their emotional well-being's impact on personal and professional performance. This study was prospectively registered with the Open Science Framework (OSF) on 29 June 2023, with the registration number: z638t.

The impact of streamer emotions on viewer gifting behavior: evidence from entertainment live streaming

PurposeThe boom in live streaming has intensified competition among streamers for viewers' gifts, which makes it meaningful to study the factors that affect the viewers’ gifting behavior. Given the emotional attachment between streamers and viewers, the authors set out to elucidate a new driver on viewer gifting: expressions of the streamer. This research aims to explore the impact of streamer emotions on the viewer gifting behaviors, including free and paid gifting. The loyalty level of the viewers is also introduced as a moderating factor to investigate the heterogeneous effect of streamer emotions on gifting behavior.Design/methodology/approachThe dataset the authors collected consists of two parts, including 1809.69 h of live streaming videos and 358,002 gift giving records. Combined with deep learning methods and regression analysis, the authors performed empirical tests on the 81,110 valid samples. Several robustness checks were also conducted to ensure the reliability of main results.FindingsThe empirical results show that streamer emotions do have effects on viewers' free and paid gifting behavior. The authors’ findings show that positive streamer expressions, such as happiness and surprise, have a positive influence on viewer gifting behavior. However, some negative expressions, like sadness, can also have a positive impact. Moreover, the authors discovered that higher viewer loyalty amplifies the positive effect of streamer emotions and reduces the negative effect.Originality/valueThis research contributes to the study about streamer emotions and viewers' consumption behavior, which extends the application of emotion as social information model (EASI model) in the live streaming setting. The authors carefully divide the gifting behavior into two types: free and paid, and study how these two types are affected by streamer emotions. Besides, these effects are analyzed within viewers of different loyalty levels. This study offers practical emotion management strategies for streamers and live streaming platforms to gain more economic profits.

“When can I get angry?” Journalists’ coping strategies and emotional management in hostile situations

Research shows that emotional management is often part of journalists’ decision-making in the news creation process and when dealing with attacks, insults, or harassment, which we describe by the umbrella term hostility. Some emotional management strategies can lead journalists to self-censorship or to mental health problems when they do not recognise and deal with emotions. Therefore, the aim of this study is to investigate how journalists react to hostility against them by using emotional coping strategies and emotional management. We carried out 18 semi-structured interviews with news journalists in Estonia from June 2021 to December 2021. The results showed that although hostility is a part of journalists’ everyday work-life, many lack a strategy to deal with it. We can say that there are three types of perceptions and reactions: (1) the thick-skinned journalist who does not see problems with hostility and, therefore, does not take any action against receiving the hostility. (2) The pragmatically conformist journalist who sometimes sees problems with hostility and believes the solution is to grow a thicker skin. (3) The journalist who is not a punching bag and sees a problem in being constantly bombarded by hostility, most of whom seek protection from it or help to fight against it.

The associations between academic stress and depression among college students: A moderated chain mediation model of negative affect, sleep quality, and social support

BackgroundGrowing competition in tight job market and academic excellence as a social norm in Asian culture have made Chinese college students burdened with immense academic stress. ObjectivesThis study aimed to explore the associations between academic stress and depression, and the mediating roles of negative affect and sleep quality, as well as the moderating role of social support in the relationship between negative affect and sleep quality. MethodologyA convenience sample of 221 male and 479 female college students aged between 17 and 25 completed questionnaires on academic stress, depression, negative affect, sleep quality and social support. ResultsResults indicated that academic stress could not only directly affect depression (b = 0.31, p < 001), but also affect depression through the mediation role of negative affect and sleep quality. The chain mediating effects includes three paths, namely, the mediating role of negative affect (indirect effect = 0.21, percentage of total effect = 69.58 %), the mediating role of sleep quality (indirect effect = 0.06, percentage of total effect = 21.03 %), and the chain mediating role of negative affect and sleep quality (indirect effect = 0.06, percentage of total effect = 19.86 %). Social support moderated the adverse influence of negative affect on sleep quality. Social support decreases the impact of negative affect on sleep quality. Specifically, the association between negative affect and sleep quality was stronger for college students with low (bsimple = 0.44, p < 0.001) social support than those with high (bsimple = 0.32, p < 0.001) social support. ImplicationsThe results advanced our understanding of how academic stress affects college students' depression. These findings provide implications on the cultivation of stress coping strategies, promotion of emotion regulation skills, exaltation of sleep quality, and improvement of the social support level aiming for future depression preventions and interventions. Specific measures include setting up psychological health courses, teaching emotion management strategies, and establishing web-based programme steming from acceptance and commitment therapy. It should be noted that the cross-sectional design means the causal associations among the variables could not be determined.

Judging Genocide: Emotional Labor During Transitional Justice

Despite the proliferation of transitional justice, scholars have rarely researched the emotional toll on those who implement transitional justice mechanisms. This article accordingly examines the emotion management techniques employed by eighty-five judges who served in Rwanda’s post-genocide gacaca courts. Most of the intrapersonal and interpersonal emotion management strategies we find are gendered, with men generally emphasizing strength and women underscoring empathy and understanding. Moreover, the dimensions of identity that were most salient during the conflict also shaped the judges’ interpersonal emotion management strategies. Specifically, judges who were not targeted during the genocide focused on regulating emotions tied to punishing defendants, while judges who were targeted emphasized survivors’ emotional catharses. As such, our findings show how conflict divisions and gender norms structure the expression of emotion during transitional justice processes.

Despicable ‘other’ and innocent ‘us’: emotion politics in the time of the pandemic

This study investigates the emotional management strategies employed by the Chinese maintream media Huanqiu Shibao (HQSB), through the use of nationalistic rhetoric during the Covid-19 pandemic. By conducting a discourse analysis of the coverage of Covid-19 on HQSB’s WeChat account, this research reveals two primary emotional management strategies: defensive nationalism and aggressive nationalism. Defensive nationalism utilizes fear and positive emotions to uphold and defend Chinese politics, while aggressive nationalism employs disgust to counter external criticisms and delegitimize the US democratic system and international leadership. By examining how HQSB emotionally differentiates the world, the study unveils that tactics Chinese mainstream media use to construct national identity, drawing a divisive line between a despised ‘them’ and an innocent ‘us’. The Covid-19 pandemic presents a unique opportunity to reflect on the emotionalisation of Chinese digital propaganda and the evolution of state-led nationalism during a public health crisis. The research concludes that the use of emotion in HQSB’s Covid-19 coverage aligns with China’s broader strategy of nation-building and global influence promotion. It underscores the need for greater awareness of the emotional mobilization used in political communication, particularly during times of crisis.

Healthcare Professionals’ Emotional Labor and Management of Workplace Violence with Underserved Patients in the Safety Net Context

ABSTRACT Healthcare providers (HP) work in high-stress situations, interacting with patients and families who are often in crisis. HPs who work in safety net clinics, which provide care to uninsured, Medicaid recipients and other vulnerable populations, interact with patients who are frequently frustrated by long wait times, extensive paperwork, short appointments, and have generally lower health literacy. Many patients have chronic conditions and substance use disorders which has been associated with higher likelihood to be perceived as verbally aggressive and/or perpetrate workplace violence (WPV). Using interviews with 26 HPs at safety net clinics, we investigated how HPs manage interactions with aggressive patients and avoid burnout. Findings are based on emotional labor constructs describing why and how workers use emotion management strategies to smooth communication and relationships with clients/patients. According to our participants, HPs perform emotional labor to de-escalate interactions, prevent WPV, and to develop relationships with patients who might become regular clinic patients. We found that HPs perceive an influence of the clinic context on patient aggression management, hold initial perceptions that shape engagement with aggressive patients, and report emotional labor and burnout that came from interacting with aggressive patients to prevent WPV. We offer implications that extend research on emotional labor and burnout, provide guidance to healthcare organizations, and offer directions for future theory and research.

The Effectiveness of Emotionally Focus Therapy Based on Emotional Management Strategies on Improving Marital Satisfaction

Aim: The aim of this study was to evaluate the effectiveness of teaching emotion management strategies based on Emotional Focus Therapy approach on improving marital satisfaction.&#x0D; Methods: The present study is a quasiexperimental study. The statistical population of this study consisted of all couples who referred to counseling centers in Saadatabad region in Tehran during the year 2021. For sampling, all couples interviewed were selected through convenient sampling and had referred to Amin Pajooh and Binesh Counseling Centers. After conducting an interview based on marital self-disclosure, 47 couples were identified as conflicted, all of whom volunteered to attend treatment sessions. Among them, 32 couples were randomly assigned to the experimental group (16 couples) and the control group (16 couples). To test the hypothesis, analysis of covariance was done using SPSS-22 software.&#x0D; Findings: According to table 4-11, the proportion of F covariance analysis for family functioning (P=0/001 and F=26/2) and for marital satisfaction (P=0/001 and F=37/3) were obtained. The results of the study showed that there was a significant difference in marital satisfaction during pre-test, post-test and follow-up. Eta squared size shows that 31% of intra-group changes can be explained by receiving training in emotion management strategies on marital satisfaction.&#x0D; Conclusion: According to the findings, it can be said that emotion management strategies have an effect on marital satisfaction. As a result, this training can be used in couple therapy interventions.