E-mail Software Research Articles

Text classification algorithms exploration on sentiment analysis

Internet provides us with an abundance of useful tools and data. However, it also generates a vast quantity of data that may bewilder us. There must be a technique for automatically processing these data. Here, text classification becomes useful. Text classification is the algorithm-based process of categorizing data inputs into distinct labels. For instance, email software utilizes it to assess if an email should be filtered into the spam folder, social media forums use it to classify postings into labels that are relevant to the topic, etc. Text categorization is utilized in a variety of businesses, including search engines, sentiment analysis, emergency response systems, chatbots, etc. Review websites have emerged in recent years where customers may share their opinions on a business or a product. The review is extremely emotive but crucial to the company. It is possible to accurately assess the reviews for the sentiment they present through text classification. This paper compares the efficacy of various text classification algorithms for sentiment analysis.

Voice Based Email with Face Authentication

The emergence of the Internet has caused substantial change in many industries. The internet, as a global computer network, has made people's life easier since they can often more quickly obtain any information they want. Communication is one of the primary areas that the internet has altered. Communication has become very simple as a result of the internet's integration of communication technology. Email is frequently regarded as the most secure means of transmitting or receiving sensitive data over the Internet. Because these gadgets need visual awareness, using them may be difficult for persons with visual impairments. A visually impaired person cannot use the current email software without the aid of others who send emails on their behalf. This, however, does not secure that person's protection and confidentiality. This lead to the creation of a voice-based email that requires minimal training. It employs speech recognition as well as mouse clicks. Facial recognition is used to improve user authentication, security, and privacy. Voice-mail allows users to easily send, receive, and delete emails. Each user activity is accompanied by an interactive speech response. It might be used by both visually impaired folks and ordinary people.

An Integrated Approach of Proposed Pruning Based Feature Selection Technique (PBFST) for Phishing E-mail Detection

Introduction: The entire world is shifting towards electronic communication through Email for fast and secure communication. Millions of people, including organization, government, and others, are using Email services. This growing number of Email users are facing problems; therefore, detecting phishing Email is a challenging task, especially for non-IT users. Automatic detection of phishing Email is essential to deploy along with Email software. Various authors have worked in the field of phishing Email classification with different feature selection and optimization techniques for better performance. Objective: This paper attempts to build a model for the detection of phishing Email using data mining techniques. This paper's significant contribution is to develop and apply Feature Selection Technique (FST) to reduce features from the phishing Email benchmark data set. Methods: The proposed Pruning Based Feature Selection Technique (PBFST) is used to determine the rank of feature based on the level of the tree where feature exists. The proposed algorithm is integrated with already developed Bucket Based Feature Selection Technique (BBFST). BBFST is used as an internal part to rank features in a particular level of the tree. Results : Experimental work was carried out with open source WEKA data mining software using a 10-fold cross-validation technique. The proposed FST was compared with other ranking based FSTs to check the performance of C4.5 classifier with Phishing Email data set. Conclusion: The proposed FST reduces 33 features out of 47 features which exist in phishing Email dataset and C4.5 algorithm produces remarkable accuracy of 99.06% with only 11 features and it has been found to be better than other existing FSTs.

Comparative Study of Software Technologies for Learning Science in Colleges of Education- Ghana

Technology has now become integral part of our classrooms worldwide as one of the major means of delivering content to students. This study was to compare the use of some technology software for teaching and learning of science in the Colleges of Education in Ghana. It was conducted in six (6) Colleges of Education in the Central-Western zone. Questionnaire was used to collect data from the college students. The questionnaire consisted of seven (7) types of technology software which comprised of web-based software and non web-based software. Respondents responded according to their degree of acceptance of the use of each software for teaching and learning of science concepts. The findings were analysed using descriptive statistics. One hundred and twenty (120) teacher trainees were used for the study. The study showed that Social Media Platforms, E-mail, Google Classroom and WebQuest technology software were scarcely used for teaching and learning of science in the Colleges of Education in Ghana. It was however, indicated that Microsoft Excel, Microsoft Word and PowerPoint software were used often for teaching and learning of science.

Usability of End-to-End Encryption in E-Mail Communication.

This paper presents the results of a usability study focused on three end-to-end encryption technologies for securing e-mail traffic, namely PGP, S/MIME, and Pretty Easy Privacy (pEp). The findings of this study show that, despite of existing technology, users seldom apply them for securing e-mail communication. Moreover, this study helps to explain why users hesitate to employ encryption technology in their e-mail communication. For this usability study, we have combined two methods: 1) an online survey, 2) and user testing with 12 participants who were enrolled in tasks requiring e-mail encryption. We found that more than 60% of our study participants (in both methods) are unaware of the existence of encryption technologies and thus never tried to use one. We observed that above all, users 1) are overwhelmed with the management of public keys and 2) struggle with the setup of encryption technology in their e-mail software. Nonetheless, 66% of the participants consider secure e-mail communication as important or very important. Particularly, we found an even stronger concern about identity theft among e-mail users, as 78% of the participants want to make sure that no other person is able to write e-mail on their behalf.

Back to the vinyl age: a narrative report of a total computer blackout at a large university medical centre.

We report here our experience during a total blackout of all computer systems at a large-scale medical university centre lasting for almost 2 days, affecting not only the hospital information system but also all picture archieving systems, access to laboratory data, office, and email software and even the personnel's ability to log into their accounts. While initially threatening, staff quickly adapted to the situation and the promise of 'digital health' to enable more time for the patient and improve communication, was essentially fulfilled when our computer system was totally down. Based on our experience, we recommend an involvement of health professionals and their medical societies in every step of the digital transformation to accomplish this mission in a responsible, safe, and human-centred way.

Consensus on research priorities for Essex & Herts Air Ambulance: a Delphi study

BackgroundConsensus methods such as the Delphi technique have been used widely for research priority setting in health care. Within pre-hospital emergency medicine, such approaches have helped to establish national and international research priorities. However, in a dynamic field such as pre-hospital critical care, it is necessary to regularly review the continued relevance of findings. Further, considering the variability between pre-hospital critical care providers, it is also important to determine priorities at the local level. Essex & Herts Air Ambulance (EHAAT) sought to develop a five-year research strategy that aligns with their clinical work streams and organisational priorities.MethodsAll staff and Trustees were invited to participate in an online Delphi study with three Rounds. The Delphi was administered via email and Online Surveys software. The first Round invited participants to submit up to five research questions that they felt were of greatest importance to EHAAT to advance the care provided to patients. In Round 2, participants were asked to rate the importance of questions from Round 1, while Round 3 required participants to rank questions that were prioritised in Round 2 in order of importance.Results22 participants submitted a total of 86 research questions in Round 1, which were reduced to 69 questions following deduplication and refinement. 11 participants rated the importance of the questions in Round 2, resulting in 14 questions being taken forward to Round 3. Following the ranking exercise in Round 3, completed by 12 participants, a top five research priorities were identified. The question deemed most important was “How does a pre-hospital doctor-paramedic team affect the outcome of patients with severe head injuries?”.ConclusionsThe top five research priorities identified through the Delphi process will inform EHAAT’s research strategy. Findings suggest that there is still work to be done in addressing research priorities described in previous literature.

E-Mail-Related Problem-Solving Behaviors Across Age Groups: An Analysis of Log File Data

Email is one of the most common and useful online communication tools. However, older adults tend to have difficulties fully taking advantage of email. Organizing the information in the email software environment and sending a message to selected recipients are examples of common email-related problem-solving. To date, little data are available to understand the email-related problem-solving behaviors of older adults. Nationally representative survey data and log-file data of the U.S. adults (n = 1,341) are derived from the 2012 Program for International Assessment of Adult Competencies (PIAAC), which provides computer-based assessment data on problem-solving skills. The PIAAC respondents used the computer device and solved the problems in the simulated email environment. Descriptive summary showed that those 55 years and older took longer (169 seconds), referred to the help menu (15%) and used the cancel button (26%) more often than younger age groups (e.g., age 25-34; 103 seconds, 3% and 17%, respectively) in one of the tasks. Additionally, binary logistic regression showed that taking longer time (odds-ratio = 0.99, p < 0.05) and using the help menu (odds-ratio = 0.85, p < 0.05) were associated with the incorrect answer to the email problem-solving, although the findings varied across different types of problems. These unique findings from the combination of survey and log-file data analyses suggested that some older adults may benefit from the training for common email-related problems rather than teaching themselves. Detailed descriptions of computer-based assessment log file data and other results are also evaluated in this study.

The current status of orthodontic education in U.S. pediatric dental residencies.

The purpose of this study was to survey the current status of orthodontic education at pediatric dental residencies in the United States. A similar survey was conducted >10 years ago. With changing healthcare politics, social demands, and technology, it is important to have current information about dental education. A 23-item anonymous survey was sent to individual pediatric dental residency program directors via Qualtrics email software. The survey was sent a total of 4 times over an 8-week period. If the surveys were not completed in a predetermined amount of time, they were resent to those who had not yet completed them. There were 34 responders for a 24% response rate. Of the respondents, 73% reported teaching biomechanics of tooth movement, and 45% reported teaching 2×4 mechanics to "marginally acceptable" level. Early (91%) to late mixed dentition (77%) is the most commonly treated orthodontic case. While most programs do not require a minimum number of orthodontic cases for graduation (85%), residents' understanding of growth and development is mostly (71%) evaluated through the results of the American Board of Pediatric Dentistry Qualifying Examination. This study summarizes the current climate of the orthodontic education component in U.S. pediatric dental residencies.

Light-enhanced cognitive behavioural therapy for sleep and fatigue: study protocol for a randomised controlled trial during chemotherapy for breast cancer

BackgroundWomen with breast cancer experience a significantly higher prevalence of sleep disturbance and insomnia than the general population. The experience of persistent sleep disturbance places these women at a higher risk of psychological and physical morbidity and a reduced quality of life. Treatment for sleep in this population is not part of routine care and is often managed inadequately. This randomised controlled trial will examine the combined effects of cognitive behavioural therapy (CBT) and bright light therapy (BLT) on the symptoms of insomnia, fatigue and mental health.Method/designWomen diagnosed with breast cancer who receive intravenous chemotherapy treatment at a quaternary referral metropolitan cancer centre in Melbourne, Australia, will be recruited. Recruitment will occur after diagnosis and prior to completion of chemotherapy. Eligible women will be randomised to the combined CBT and BLT intervention (CBT+) or relaxation audio-enhanced treatment as usual (TAU+). The CBT+ group will receive one face-to-face session on sleep strategies, one subsequent telephone call, and seven email packages containing CBT-based information and strategies. CBT+ participants will also wear Luminette® light glasses for 20 min each morning for the 6-week duration of the intervention. Women in TAU+ will receive two relaxation audio tracks via email. Outcomes will be measured at multiple points throughout the 6 weeks. Primary outcomes will be symptoms of insomnia and sleep efficiency, measured using the Insomnia Severity Index and a self-reported sleep diary. Secondary outcomes include objective measures of sleep assessed using the ActiGraph wGT3X-BT, and sleep-related complaints, fatigue and mental health, all assessed using the Patient-Reported Outcomes Measurement Information System (PROMIS). Data will also be collected on potential treatment moderators and mechanisms and adherence to treatment. There will be 3-month follow-up measurements of insomnia symptoms, fatigue, sleep-related impairment, sleep disturbance, depression and anxiety.DiscussionThis is the first randomised controlled trial to combine CBT and BLT for the treatment of sleep disturbance in women with breast cancer. This novel design addresses the multiple causal factors for sleep complaints in this population. Results from this trial will advance knowledge in this field and may have important clinical implications for how best to treat sleep disturbance and insomnia in this population. If effective, the largely email-based format of the intervention would allow for relatively easy translation.Trial RegistrationAustralian New Zealand Clinical Trials Registry (ANZCTR), ACTRN12618001255279. Retrospectively registered on 25 July 2018.

Phishing Detection in Websites Using Neural Networks and Firefly

Nowadays phishing become popular in the internet. Phishing is a website forgery where the attackers steal sensitive information of users like username, password, bank details and security details without the knowledge of users. Phishers are the one to create website same as the trusted website with the same content and designs of the trusted website. Phishing can be done through email, websites and malicious software to get intellectual information, business secrets or military information etc. In order to prevent user from phishing websites PhishShield application is used. It detects phishing website with replacing content by images based on heuristic solutions. In this application an URL is given as input and it gives the status of URL whether it is legitimate or unknown or phishing websites. In this few features are used to detect phishing websites but in the proposed system we considered more features including Google PageRank, Google Position, Alexa rank and other URL based features and its accuracy and performance can be improved by using neural networks where optimum weight is calculated based on firefly algorithm. The experimental results are conducted to prove that the proposed technique works more effectively than the existing technique in terms of accuracy, true positive rate, true negative rate, false positive rate and false negative rate.

The future and the female academic leader: advancing student engagement.

The future and the female academic leader: advancing student engagement.

A survey of blind users on the usability of email applications

Blind users face many challenges and obstacles when using computers at home and in the workplace, including difficulties in accessing web sites and using corporate software. A detailed understanding of usability problems in common email applications can inform designs that will provide improved usability. To help understand the challenges faced, a web-based survey on email usage by blind screen reader users was conducted. This paper presents the results of the survey of 129 blind users, which reveal several important facets of email applications that can be improved for blind users. The paper also discusses the specific challenges that are faced by blind users when using desktop and web-based email software.

Clique Space: A Real-Time (Media and Collaboration) Discovery, Control, and Activity Logging System

This paper proposes a real-time system that abstracts and models users, devices, and collaborations over existing and future collaborative devices; examples of which include email and IM software, mobile and land-based phones, VOIP phones, fax machines, virtual reality avatars, electronic white boards, PC desktops and shared resources, holographic projection systems, ECG/EEG monitoring equipment, application-level file sharing software, teleportation systems, mainframe terminal and file-transfer sessions, software services, etc. Literally any current or future synchronous or asynchronous collaboration device could, with the addition of a small software interface and with minimal additional effort on behalf of a user, be registered with an individual user's account to participate in coordinated collaborations amongst users of any other similarly registered collaboration device.The system formalizes the central notion of a “clique” to audit, control, and represent collaborative exchanges that might engage multiple media simultaneously. The main features of its core conceptual operating infrastructure (patent pending), and a case study concentrating on one use of the system considered relevant, are here presented.

Ask Us Anytime: Creating a Searchable FAQ Using Email and Chat Reference Transcripts

Users are increasingly expecting services to be available outside traditional venues and time frames. Clearly, not all library functions and services can be performed all the time, but a Frequently Asked Question (FAQ) tool is one function that can be. Librarians at Notre Dame decided to create a searchable FAQ database as a method to efficiently reach users at their time and point of need and as a way to provide instant, virtual feedback to common questions. The content for the FAQ database was derived from the analysis of over 3000 chat and email questions collected over the course of three years’ use of Docutek, an email and chat reference software. The process of coding the questions as well as the technological solutions employed to create a searchable database of frequently asked questions is described. A link to the FAQ appears on the ND Libraries Ask-A-Librarian page and has already seen much use.

Embedding expert users in the interaction design process: a case study

This paper describes an approach to interaction design that evolved from having a group of expert users as clients to being a participatory interaction design project. It presents a case study of the design and development of an application with three-dimensional interaction that enables the search, display and filtering of email data beyond the standard functionalities available in conventional email software. We describe how one of the expert users adopted the role of ‘embedded researcher’ while working as part of a team of interaction designers outside of the users' organisational environment. We discovered that having such an embedded user was beneficial in fostering input from other users as well as encouraging them to adopt and use the end-product.

An economic analysis of email-based telemedicine: A cost minimisation study of two service models

BackgroundEmail-based telemedicine has been reported to be an efficient method of delivering online health services to patients at a distance and is often described as a low-cost form of telemedicine. The service may be low-cost if the healthcare organisation utilise their existing email infrastructure to provide their telemedicine service. Many healthcare organisations use commercial-off-the-shelf (COTS) email applications. COTS email applications are designed for peer-to-peer communication; hence, in situations where multiple clinicians need to be involved, COTS applications may be deficient in delivering telemedicine. Larger services often rely on different staff disciplines to run their service and telemedicine tools for supervisors, clinicians and administrative staff are not available in COTS applications. Hence, some organisations may choose to develop a purpose-written email application to support telemedicine. We have conducted a cost-minimisation analysis of two different service models for establishing and operating an email service. The first service model used a COTS email application and the second used a purpose-written telemedicine application.MethodsThe actual costs used in the analysis were from two organisations that originally ran their counselling service with a COTS email application and later implemented a purpose-written application. The purpose-written application automated a number of the tasks associated with running an email-based service. We calculated a threshold at which the higher initial costs for software development were offset by efficiency gains from automation. We also performed a sensitivity analysis to determine the effect of individual costs on the threshold.ResultsThe cost of providing an email service at 1000 consultations per annum was $19,930 using a COTS email application and $31,925 using a purpose-written application. At 10,000 consultations per annum the cost of providing the service using COTS email software was $293,341 compared to $272,749 for the purpose-written application. The threshold was calculated at a workload of 5216 consultations per annum. When more than 5216 email consultations per annum are undertaken, the purpose-written application was cheaper than the COTS service model. The sensitivity analysis showed the threshold was most sensitive to changes in administrative staff salaries.ConclusionIn the context of telemedicine, we have compared two different service models for email-based communication – purpose-written and COTS applications. Under the circumstances described in the paper, when workload exceeded 5216 email consultations per annum, there were savings made when a purpose-written email application was used. This analysis provides a useful economic model for organisations contemplating the use of an email-based telemedicine system.

Gender Differences in Email and Instant Messaging: A Study of Undergraduate Business Information Systems Students

This study examined gender differences concerning the use and perceived usefulness of email and instant messaging software. Participants were asked to rate both media in terms of frequency and usefulness.The findings provide evidence that women perceive email as more useful than men do when communicating with people who were geographically distant. Aside from that difference, this study suggests that male and female college students use and perceive email and instant messaging in a similar manner. There was no evidence of a statistically significant difference between men's and women's perceptions of email or instant messaging usefulness and frequency of use when communicating with people who were geographically close. There was also no evidence of a statistically significant difference between men and women in usefulness perceptions when using instant messaging for communicating with people who were geographically distant.

Worksite e-mail health promotion trial: Early lessons

In preparation for an electronic mail (e-mail) and web-based health promotion intervention across multiple worksites, secure, regulatory-compliant, user-friendly e-mail and Internet applications were used to recruit potential participants across worksites, to enroll participants, and to collect baseline health assessment data. Specific hardware and software information technology environments were required of the 19 participating worksites. Sequential e-mails introduced the study and invited participation. Twenty-four percent of all employees (1106 of approximately 4600) provided consent. E-mail delivered a web link for the baseline study assessment, and reminder e-mails were sent to prompt completion. Of those who consented, 888 (80%) completed baseline health and behavior data surveys. An HTML-native web survey software was more stable across computing environments. Using e-mail and web assessment, this research recruited, enrolled, and collected data from more than 850 participants. Technical and operational challenges emerged at each step. Solutions and recommendations are discussed. Overall, this experience suggests that the use of e-mail and web software can facilitate recruitment, enrollment, and data acquisition through direct contact with study participants. This experience yields a series of lessons learned for using e-mail and the Internet to support multi-site trials.

Untangling the jungle of e-journal access issues using CRM software

Librarians have been struggling for years with the variety of issues arising while troubleshooting access to electronic journals. This article outlines the advantages and disadvantages of using a Customer Relations Management (CRM) software, originally designed for a call center, to communicate with patrons and track access issues. Utilizing the e-mail software used by the Reference Department at the University of South Florida, we assign incidents, correspond with patrons and staff, write internal notes, maintain transactions, and pull statistics. Hopefully, library vendors will develop software oriented to the needs of libraries to assist in managing access problems for e-journals.