To determine the enhanced oil recovery potential of low-salinity brine for a heavy oil sandstone reservoir, a holistic approach including both experimental and theoretical studies was employed in this study. Macro-scale forced and spontaneous imbibition tests were performed to quantify the oil recovery potential by our considered three brines. Furthermore, micro-scale experiments, including FTIR (Fourier-Transform Infrared Spectroscopy), TGA (Thermogravimetric Analysis) and zeta potential, were executed to explore the micro-scale oil-brine-rock interactions (i.e., polar component desorption from the rock surface) that has controlled the macro-scale oil recovery efficiency. In addition, to further investigate the underlying physical mechanism that leads to the discrepancy in polar component desorption when subjected to different brines, charge-distribution multi-site complexation model (CD-MUSIC) and DLVO-based disjoining pressure calculation were performed to describe the molecular-level electrokinetic interactions at the oil-brine and rock-brine interfaces, as well as the total interaction force between these two interfaces. Our results show that the oil recovery efficiency of the low-salinity aquifer water (LSAW) was markedly higher than produced water (PW) and seawater (SW) from the forced and spontaneous imbibition tests. Combined with the marginal difference on interfacial tension (IFT) results, it guided us to conclude that the micro-scale oil-brine-rock interaction controlled the macro-scale oil recovery performance. FTIR and TGA experimental results on pristine quartz, oil aged quartz, as well as different water treated aged quartz powders revealed that the polar component desorption efficiency in different brines followed the order of LSAW > PW > SW, which was consistent with the macro-scale oil recovery trend. The total disjoining pressure result gave rise to the conclusion that the most repulsive disjoining pressure in LSAW leads to the most efficient desorption of polar oil component from the rock surface. In addition, the electrokinetic properties of the oil/brine and rock/brine interfaces, as well as the consequent electrical double layer force play a crucial role in differentiating the oil-brine-rock interactions in different brines. This study has shed light on the further application of low-salinity aquifer water in our target heavy oil reservoir.