In the development of this research, it is possible to present the performance of the public manager in the Bolsa Família program. With a vast field of activity, the public manager collaborates based on his/her professionalism in the construction of a fair and egalitarian society, promoting values that enable a quality of life, such as accessibility to social projects, educational programs and inclusion. The Bolsa Família program seeks to have an important social meaning, where the families assisted and accompanied by the public manager, where the performance of the same can enable accessibility, clarity and commitment to the users. The program contributes not only with income transfer in order to overcome poverty and extreme poverty, but reinforces basic social rights, allowing these families to go further, being able to have a better future through education and health. The presented research brings together a framework of reflections on the theme, analyzing theorists on the respective subject from a constructive and informative approach. The methodology of the referred work is the result of readings and reflections based on different theorists on the respective theme.