Effects Of Information Technology Use Research Articles

The impact of IT use on supply chain coordination: the moderating role of environmental uncertainty

PurposeThis study aims to empirically test the direct effects of three types of information technology (IT) use on three dimensions of supply chain coordination (SCC). It further explores the spillover effects of IT use on coordination beyond its domain across the SC. Besides, this study probes into the moderating effects of environmental uncertainty (EU).Design/methodology/approachStructural equation modelling (SEM) is used to examine data collected from 202 firms in Hong Kong. Furthermore, multi-group SEM analysis with a series of invariance tests was used to test the moderating effects of EU.FindingsInternal, supplier and customer IT use have direct effects on internal, supplier and customer coordination, respectively. Besides, IT use generates forward spillover effects beyond its domain along the forward physical flow in an SC. EU positively moderates the relationships between external IT use and SCC but does not shape the effectiveness of internal IT use in enhancing SCC. Moreover, under a high EU, the spillover effects of IT use on coordination can be intensified. Besides, the spillover effects further expand to benefit coordination on a larger scale of the SC under a high EU.Originality/valueThis study contributes by revealing that in addition to direct effects, IT use in a specific domain could generate spillover effects on coordination beyond its domain throughout an SC. More importantly, it contributes by explaining the difference in the effectiveness of IT use under different levels of EU using multi-group SEM analysis.

IT Use and Job Outcomes: A Longitudinal Field Study of Technology Contingencies

As information technology (IT) continues to be an integral yet evolving component in work settings, organizations need to ensure that they realize value from IT. Prior studies examining the post-adoption consequences of IT use in terms of employee job outcomes have been inconclusive with respect to the magnitude and direction of these impacts—i.e., the positive, negative, and nonsignificant impacts of IT use on job outcomes. The question of under what conditions IT use leads to favorable job outcomes over time thus remains largely unanswered. We develop a model of IT-related contingencies that integrates core constructs from the IT adoption research with two key job outcomes: job satisfaction and job performance. We hypothesize that in the post-adoption phase, technology-job fit is a key moderator of the relationships between IT use for supporting sales operations and job outcomes. Further, we suggest a theoretical extension of the classical predictors of IT adoption—perceived usefulness and perceived ease of use—as we expect them to moderate the effect of IT use on job performance over time. We tested our model in a longitudinal field study among 295 field sales personnel over a 24-month period. We found that although IT use had a negative effect on job satisfaction during the post-adoption phase, this effect was moderated by technology-job fit such that the negative effect was significantly attenuated by technology-job fit. We also found that perceived usefulness, perceived ease of use, and technology-job fit enhanced the positive effect of IT use on job performance. Our findings offer insights into the mechanisms and conditions related to the post-adoption impacts of IT use on key job outcomes.

PENGARUH PENGGUNAAN TEKNOLOGI INFORMASI DAN PARTISIPASI MANAJEMEN TERHADAP KINERJA INDIVIDU DENGAN KEMAMPUAN TEKNIK PEMAKAI SISTEM INFORMASI AKUNTANSI SEBAGAI PEMODERASI

The purpose of this research is to determine the effect of Information Technology Use and Management Participation on Individual Performance with Technical Ability of SIA Users as a moderator.
 A total of 14 KSUs located in Gianyar District with 60 employees were selected as locations and research samples. Probability sampling with the Slovin formula is used as the sampling method in this study. Data analysis techniques include descriptive analysis, validity test, reliability test, classical assumption test, MRA, F test, determination coefficient (R2), and t test.
 The results of this research show that: (1) The use of information technology has a positive effect on individual performance, with a regression coefficient of 0.285, a tcount of i2.447 and a significant value of 0.018 <0.05. (2) Management participation has a significant positive correlation on individual performance, the regression coefficient is 0.143, the tcount is 2.354 and the significant value is 0.025 <0.05. (3) The ability of the AIS user technique is able to moderate the relationship between the use of information technology and individual performance, where the regression coefficient of moderation is 0.155, the value of tcount is 2.583 and the value is significant as much as 0.013 <0.05. (4) The ability of the user technique is able to moderate the relationship between Management Participation and Individual Performance, where the regression coefficient value in moderation 2 is 0.231, the tcount value is 2.381 and the significant value is 0.021 <0.05.

Digital love – inviting doubt into the relationship: the duality of digitalization effects on business relationships

PurposeThis study aims to hypothesize that the implementation of information technology (IT) in industrial business relationships entails both positive and negative effects for the relationship’s continuation. The purpose is to study the digitalization of business relationships with a focus on effects on commitment in context with uncertainty and cooperation.Design/methodology/approachHypotheses are tested with data from 353 customer relationships in the industrial market. The model suggests the impact of IT on business relationship commitment.FindingsThe results show that IT use in industrial relationships has a direct impact on commitment, as well as an indirect effect via uncertainty and cooperation, which both can increase as a result of IT use. When IT use increases uncertainty, it negatively impacts commitment, and when it increases cooperation, the effect on commitment is positive.Research limitations/implicationsIT use in industrial relationships has a direct impact on commitment, as well as an indirect effect via uncertainty and cooperation, which both can increase as a result of IT use. When IT use increases uncertainty, it negatively impacts commitment, and when it increases cooperation, the effect on commitment is positive.Practical implicationsAwareness of the effect of IT use and the factors involved entails working with cooperative activities to counteract the negative impact there may be if the IT leads to increased uncertainty. Companies need to have knowledge regarding the effect of IT use in each of their business relationships to manage them according to their given situation.Originality/valueThis study contributes to industrial marketing by demonstrating that digitalization can increase uncertainty and cooperation (differently), and they have different effects on commitment, thus that there is a “bright,” as well as “dark” side to it, evident in the business relationship dynamics.

Psychological effects of information technology use in relation to ontological security and embodied self (based on the study of undergraduates of humanitarian faculties)

The model of «normative» use of information technology (offered by V.A. Emelin, A.Sh. Tkhostov, E.I. Rasskazova) describes various psychological effects including changes of psychological boundaries and needs, and psychological dependence. The author of the article suggests that the list of such effects might contain disembodiment resulting from the lack of a person’s physical body due to their being on the aethyr and transformation of a person into an immaterial being (M. McLuhan). The new technological way of being-in-the-world is similar to a schizoid one, which R.D. Laing, a British psychologist and psychiatrist, relates to ontological insecurity, unembodiment (of the mental self in the body) and blurring of the existential boundaries between the «self» and «non-self». The authorial psychological construct of ontological security as a two-level system of experience, based on R.D. Laing’s conception, and authorial diagnostic procedures derived from this construct were used in the study. The first procedure was based on the principle of semantic differential «OS(SD)» and the second procedure was psychometric «OS(PM)». It was discovered that the group of students suffering from more pronounced consequences of normative use of mobile phones and prone to Internet-addicted behavior showed certain effect. It included a decline in manifestations of ontological security as experiencing existential props within and outside their selves, lower degree of existential antagonism (when existence is viewed as «a good life») and inflation of a false self linked to ontological insecurity and disembodiment. The analysis of the total sample revealed the selective nature of connections between the consequences of normative use of mobile phones and ontological security. In particular, a decline of the latter was associated with increasing changes in psychological borders. They involved the changes in the reflection of personal privacy during the expansion and erosion of the psychological borders, and the changes in the use of these conditions to simplify and secure communication with other people.

Hierarchical business value of information technology: Toward a digital innovation value chain

Information technology (IT) increasingly changes the ways through which firms develop and commercialize innovation. Prior studies have mainly focused on the direct effect of IT use on innovation performance, while little is known about how IT use for different purposes in the innovation processes leads to innovation performance at the organizational level. Drawing on the routine-based absorptive capacity (AC) framework, we conceptualize IT use for knowledge search and relational search as IT-enabled internal and external AC routines and unveil the hierarchical benefits resulting from IT use for innovation. We propose a model in which firms need to purposefully use IT to search for knowledge in the new product development process or search for relationships in the collaborative innovation process, leading to first-order benefits (i.e., internal innovation benefits and open innovation benefits) and, in turn, second-order benefits (i.e., innovation performance). By using a unique data set from 1028 German firms between 2003 and 2007, we find that IT use for knowledge search enhances internal innovation benefits, whereas IT use for relational search increases open innovation benefits. More importantly, internal and open innovation benefits mediate the relationships between IT use for knowledge and relational search and various innovation performance measures. Taken together, our findings shed light on a deeper understanding of the digital innovation value chain.

Enterprise social media use and overload: A curvilinear relationship

Considerable research has focused on the positive effects of information technology use. However, emerging research and practice commentary highlight the importance of considering the negative side of information technology use. The current study investigates how enterprise social media use (i.e. work- and social-related use) influences employees’ perceived overload (i.e. information and social overload), which in turn affects enterprise social media-related strain. In addition, we posit that communication visibility moderates the nonlinear relationship between enterprise social media use and overload. Using a survey of 282 enterprise social media users in the workplace as a basis, we find an inverted U-shaped relationship between work-related enterprise social media use and information overload and between work-related enterprise social media use and social overload. Moreover, a U-shaped relationship is found between social-related enterprise social media use and information overload and between social-related enterprise social media use and social overload. Communication visibility positively moderates the inverted U-shaped relationships between work-related enterprise social media use and information overload and between work-related enterprise social media use and social overload, but negatively moderates the U-shaped relationship between social-related enterprise social media use and information overload. The theoretical and practical implications are also discussed.

Information technology use for work and technostress: effects of power distance and masculinity culture dimensions

This study seeks to theorize on and examine the roles of information technology (IT) use for work combined with individual-level culture dimensions, namely power distance and masculinity, in technostress formation. The model is tested with structural equation modeling techniques applied to data collected from 485 employees in China. Results suggest that (1) the extent of IT use for work drives technostress, (2) technostress is further augmented in employees who are high in power distance and masculinity, (3) the effect of IT use on technostress is amplified for employees who are high in power distance and masculinity, and (4) the effect of IT use for work on technostress is influential primarily for employees with above average power distance and masculinity culture values.

Mindfulness, Information Technology Use, and Physicians’ Performance in Emergency Rooms

We explore three distinct effects of information technology use (IT) on emergency room physician’s performance. IT use is defined here, in contrast to earlier studies, through three use dimensions:...

The effect of information technology on IT-facilitated coordination, IT-facilitated autonomy, and decision-makings at the individual level

ABSTRACTThe effect of information technology (IT) has been a central concern to economics of IT ever since it has been viewed as an important resource to improve firm productivity. Although significant research progress has been made on the impacts of IT use at the individual level, the mechanism of how IT use increases individual performance at work has not been fully explored. In an attempt to examine the IT effects on performance, we focus on individual work productivity gained from IT use. Following the discussion of previous works, we develop a research model, describing that the ubiquitous IT transforms the way individual employers’ work in organizations, and facilitates working processes and practices that may affect the decision-making of individual performance.As a result of testing the research model, we found not only that IT use does have a direct effect on the quality of decision-making in organizations, but that this effect is partially mediated by the extent of IT-facilitated autonomy and of IT-facilitated coordination. These findings suggest that the effects of IT use on decision-makings in an organization may be attributed, in part, to its beneficial use in coordination and tendency to foster more discretion.

On the Longitudinal Effects of IT Use on Firm-Level Employment

The effect of information technology (IT) on employment is a crucial question in today’s economy given the increased digitization of work. To analyze the relationship between IT use and firm-level employment, we examine the longitudinal role of IT use in the firm’s total number of employees. Our data set comes from the emerging economy of Turkey, and it represents firms of different sizes and industries. The data capture the firm’s use of enterprise applications, such as enterprise resource planning and customer relationship management, and the use of Web applications, such as e-banking and e-government. Our empirical specifications exploit both within-firm and between-firm variations to show the positive effect of IT use on firm-level employment, which varies across IT applications over time. Interestingly, we find that the effects of the use of enterprise applications materialize after two years, whereas the effects of the use of Web applications are realized in the current year. We also examine whether the role of IT use in firm-level employment are moderated by firm size, average wage rate, and industry technology intensity. The long-term effects of the use of enterprise applications on firm-level employment are more pronounced in larger firms, with higher average wages, and in high-technology industries. The results are robust to alternative specifications and tests that address causality and endogeneity concerns. Implications for research, practice, and public policy are discussed.

Effects of information technology on corporate social responsibility: Empirical evidence from an emerging economy

The recent history shows that computers have a significant effect in society. The benefits from Information Technology (IT) reach both enterprises and people. When small firms use IT resources to create unique capabilities, even indirectly they improve their conditions to meet Corporate Social Responsibilities (CSR). Considering this scenario, the aim of this paper is to analyze the effect of IT use on the CSR of small firms. We tested the relationships between the constructs using confirmatory factor analysis and structural equation modeling, with a database comprised of 173 Brazilian small firms. Our results showed a positive and significant relationship between IT use and the four categories of CSR. In this way, we observed that IT contributes to companies, and also affects people that work in these enterprises. Corporate social obligations of firms and IT investments should be combined to generate unique capabilities, improving competitive advantage through the interaction of technology and people. The results of the paper extend the discussion about IT benefits to companies and to society.

The dark side of information technology use

AbstractA large body of research has considered the positive aspects of information technology (IT) use. However, emerging research and practice commentary is beginning to focus on complex and often alarming ways in which use of IT affects organisational and social life. This Special Issue focuses on these ‘dark’ effects of IT use.

ICT Use and Labor: Firm-Level Evidence from Turkey

The effect of Information Technology (IT) on employment is a crucial question in today’s economy given the increased digitization of work. To analyze the relationship between IT use and firm-level employment, we examine the longitudinal role of IT use in the firm’s total number of employees. Our data set comes from the emerging economy of Turkey and it represents firms of different sizes and industries. The data capture the firm’s use of enterprise applications, such as ERP and CRM, and the use of web applications, such as e-banking and e-government. Our empirical specifications exploit both within-firm and between-firm variations to show the positive effect of IT use on firm-level employment, which varies across IT applications over time. Interestingly, we found that the effects of the use of enterprise applications materialize after two years, whereas the effects of the use of web applications are realized in the current year. We also examine whether the role of IT use in firm-level employment are moderated by firm size, average wage rate, and industry technology intensity. The long-term effects of the use of enterprise applications on firm-level employment are more pronounced in larger firms, with higher average wages, and in high-technology industries. The results are robust to alternative specifications and tests that address causality and endogeneity concerns. Implications for research, practice, and public policy are discussed.

Information technology (IT) use and children's psychological well-being.

The relationship between four types of information technology use and eight dimensions of psychological well-being were examined in a sample of 500 African American and Anglo-American girls and boys. Both parent and child ratings of well-being were considered. Findings indicated that greater IT use, but especially greater videogame use, was associated with lower psychological well-being, with one exception: greater Internet use for purposes other than communication was associated with greater psychological well-being. Greater Internet use for communication was associated with more social problems in real life. Gender and race differences in psychological well-being and IT use suggest that African American males may be at risk for the adverse effects of IT use because their videogame playing equals that of Anglo-American males, but their Internet use is the least of all groups.

The Effect of Information Technology Use on the Performance of Companies: The Malaysian Construction Industry

The Effect of Information Technology Use on the Performance of Companies: The Malaysian Construction Industry

A Study of Information Technology Effectiveness in Select Government Organizations in India

Achieving Information Technology (IT) effectiveness in government offices is a daunting prospect. This is because the bureaucratic structure, perceived (and often actual) laxity in the workplace, weak accountability and responsibility relationships, and cumbersome and conflated work processes act as serious inhibitors of IT effectiveness. There are many indirect influencers of IT effectiveness. The broad working propositions for this study have been formulated keeping in mind the working environment of the government organizations and the past studies that have looked at government organizations in the context of IT. In some of the organizations, the methodology of IT use is simple, while in some others, it is tedious and complicated. IT projects are often fraught with cost overruns and delays. Once deployed, many systems fail to meet functional requirements or are too complex to be feasible for many organizations. Hence we should expect to find that government organizations, in general, do not use IT effectively. This study specifically examines the effects of IT use, user satisfaction, organizational culture, top management, and IT management on the effectiveness of IT in government organizations in India. Further, the enablers for IT use are identified that enhances the organization's performance. A questionnaire survey was employed among the users in Indian government organizations situated in Delhi and surrounding areas for the collection of data. The descriptive and inferential statistical analyses result into the following conclusion: User satisfaction is the indicator of system success and the users like a friendly system. The users are influenced more by the information systems (IS) staff in comparison to non-IS staff. Top management involvement is relatively high in IT-related problems resulting in higher budget for IT, which in turn plays a positive role in increasing the satisfaction of users. However, the initiative to motivate IS staff is not enough and the computer training given to the users fails to take care of the latest needs. The users are required to be familiar with the latest technology and therefore be given the latest training for better IT use. The difficulty in effective IT use is also due to some resistance experienced from the employees of the organizations. This is further compounded due to the existence of workers� union problems. Correlation and regression analyses reveal that: the independent variables (viz., IT use, user satisfaction, top management, IT management, sand organizational culture) have significant positive effect on the dependent variable, i.e., IT effectiveness. leadership, managerial awareness of costs and benefits, centrality of IT business strategy, top management support, higher position of IS manager, easy accessibility to computer, enhanced connectivity capability, favourable cost performance trends, vendor push, and competitive pressure were found to be the IT enablers. The future scope of research lies in extending the study to all government organizations of India and also comparing state government organizations with those of the central government.

The workflow application as an unintended medium for organizational learning: A longitudinal field study

Research on information technology (IT) and organizational learning has treated IT as either a subject of or an intentionally designed platform for organizational learning. In contrast, this study investigates the unintentional effects of IT use on organizational learning processes. The findings of this longitudinal field study suggest that an IT platform can serve as both reification and propagation media for experimentation with new work practices. The use of an IT platform can produce online profiles of new work practices and spread them within a user community immediately and simultaneously in a decontextualized fashion. As a consequence, the intensity of collective learning in the process of institutionalizing new work practices can be reduced.

The impact of information technology on information asymmetry

While much research has been undertaken on the impact and consequences of information systems on direct users of the systems and on their organizations, comparatively little recent work has addressed the impact on users of the information. For instance, accounting is the most widespread quantitative information system in use and one which has been profoundly affected by information technology (IT). Yet, existing studies of the impact of IT on accounting focus only on accountants themselves and internal financial reporting and they ignore external users of accounting information. As a first step toward a broader perspective, this paper empirically examines the effect of IT use on the information asymmetry (IA) between managers and external users by contrasting the role of IT in internal and external reporting. The paper suggests that IA has been aggravated, and IT use has played a role in this exacerbation. The implication is that the effect of IT use in accounting is not confined to accountants and individual organizations but extends to external stakeholders.