Effective Use Of Information Systems Research Articles

Conceptual change management framework for effective use of examination administration system: a systemic review

This paper systematically reviews literature with the aim of conceptualizing a change management framework for the effective use of the Examination Administration System (EAS). Information systems (IS) change management factors in the implementation and the post-implementation phases are systematically reviewed to identify 37 reports between 2015 and 2023 and content was analyzed. Post-acceptance phase poses many challenges that often result in resistance from the user community thus relinquishing the expected gains. This paper explains change management factors in the post-implementation phase of information systems as they are not adequately addressed in existing literature. The conceptualization of the change management framework draws on the integration of the Unified Theory of Acceptance, Use of Technology and Effective Use Theory and nine change management factors as facilitating conditions. The paper concludes that effective use of EAS is realized through change management factors (i.e., user training, top management support activities, information flow, planning EAS as a change, change shared vision, performance measurement, user involvement and change recognition, user satisfaction and effective communication). This study further adds the indirect mechanisms (i.e., technology use and IS adaptive use) through which the change management factors can impact effective use. The study provides a useful guide to the practitioners and researchers to explain the change management strategies for the effective use of information systems and improve it. This paper also proposes that future studies adapt and/or empirically test conceptual change management apparatus for effective use to ascertain its validity within various contexts.

Proposed standard guideline for managing information systems (ISs) in libraries in Africa

PurposeLibraries in Africa are adopting technology at a fast pace. However, literature has provided enough evidence of the many challenges libraries on the continent are facing in the use of the adopted information technology of which information systems (ISs) are major components. Literature also does not provide evidence of IS standard, policy or guideline at both national and international levels as a benchmark for the use of these systems. Therefore, this paper aims to propose an IS standard guideline as a guide for libraries in Africa to develop IS policies, standards or guidelines to help in effective use of IS in libraries.Design/methodology/approachThe researchers based their proposed standard guideline on the findings from their earlier research works and evidence from other existing literature as has been reviewed in this paper.FindingsFindings from the literature revealed that libraries in Africa face a number of challenges in the use of IS which can be categorised into four main areas, namely, financial challenges, technological and infrastructural challenges, human resource challenges and organizational challenges.Originality/valueThis paper proposed an IS standard guideline to serve as a guide for libraries in Africa to develop IS policies, standards or guidelines to help in effective use of IS in libraries.

A Brief History of Public Health Informatics-Lessons for Leaders and a Look Into the Future.

A Brief History of Public Health Informatics-Lessons for Leaders and a Look Into the Future.

The IT platforms as tools for implementation of decision support system for plant protection strategies on an example of the Pest Warning System and eDWIN project

An effective use of information systems in farm management brings a number of benefits, ranging from the most general, in the form of management of the farm as a whole and improvement of information flow, through measurable benefits reflected in the improvement of economic indicators on the farm. The aim of this study is to present the issue related to the practical use of decision support systems on the example of the Pest Warning System or the emerging decision-making platforms used in agriculture. The subject of the project with the acronym eDWIN will be the creation of a national IT system for plant protection, which will significantly affect the quality and quantity of food produced in Poland. The system will be a work tool for farmers, advisors, support for other food producers and consumers. The project is an answer to the needs related to production efficiency and the quality of plant protection. This article presents the results of two-year research on the implementation of the system in five Voivodeship agricultural advisory centers and connection of knowledge and collected field observations posted on the Platform of Pest Warning System.

How Managers Use Information Systems for Strategy Implementation in Agritourism SMEs

Agritourism is long established and the interest in diversification of agricultural enterprises into tourism has increased. However, many challenges have emerged regarding the lack of appropriate skills, strategic planning, Information Systems (IS), as well as increased costs in production processes. In Greece, the contribution of agritourism to economic growth has increased in the last decade, but the relationship between the agricultural sector and agritourism is a reason for certain people having largely taken advantage from the development of tourism in a specific area. Greek businesses operating in the agritourism sector are seeking long-term sustainability. However, they lack strategic planning and effective use of IS. As the strategic implementation of Information Technology (IT) in Small Medium Enterprises (SMEs) in the agritourism sector is under-researched, this paper aims to investigate how the process of Strategic Information Systems Planning (SISP) affects the success of Greek SMEs in the agritourism industry. IS executives completed the survey and ANOVA analysis was used for data analysis. The findings of the paper indicate that IS executives do not focus on the analysis of the external environment and the evaluation of opportunities for IS development. In addition, the lack of formulation of the IT strategy creates inefficient and unsuccessful IT projects.

ПІДВИЩЕННЯ ЕФЕКТИВНОСТІ МАРКЕТИНГОВИХ ЗАХОДІВ ПІДПРИЄМСТВА НА ОСНОВІ ЗАБЕЗПЕЧЕННЯ НАДІЙНОСТІ ПРОГРАМНОГО ЗАБЕЗПЕЧЕННЯ

This article introduces technology to improve the effectiveness of enterprise marketing activities based on software reliability. In today's conditions of post-industrial society, it is impossible to ensure a stable and normal functioning of the organization without the use of information systems. In turn, effective use of information systems to solve current management problems occurs only if reliable software is available. The study finds that the lack of universally accepted criteria for reliability does not allow us to answer the question of how reliable the software becomes in compliance with the proposed procedures and technologies and to what extent the costs in the course of implementing marketing activities of the enterprise are justified. The paper states that the issue of software quality and reliability is considered more important than the issue of its evaluation. The main features of the management of the hardware component of marketing systems software are analyzed separately. The study notes the fact that the software for the implementation of marketing activities of the enterprise, as a special type of information resource, does not wear out in the process of operation, so that the last phase for it does not exist. Also, the article emphasizes that the first phase ("development" of the program) is also missing: the correction of the program (regardless of the reasons for which it was performed) is similar to making changes to the design of a physical device, resulting in a new device, with a different indicator of reliability. The peculiarity of the hardware component of marketing systems is that it determines the reliability of only that part of the multimedia resources that are supported by this component of the enterprise IT infrastructure. Emphasis is placed on the need to distinguish between the reliability of general-purpose hardware and the reliability of user hardware used to work with multimedia resources of marketing systems.

Effective use of analytic DSS and job performance: Looking beyond technology acceptance

ABSTRACTThis study extends and test the work done on effective use of information systems (IS) by developing measures for this construct which expands the conceptualization of use beyond the popular technology acceptance model (TAM). Effective use posits dimensions of use (informed action, representational fidelity, and transparent interaction) which are intended to measure a user’s ability to effectively use an IS in a given context. Moving beyond simple adoption and use contexts is an important distinction that expands researcher’s and practitioner’s ability to assess usage effectiveness. In a work context, it is more important to have high performance and effective usage of systems in comparison to just having high usage rates. Therefore this study uses the context of analytic decision support systems (DSS) and tests the relationship between the proposed dimensions of effective use and job performance. A survey (N = 265) of executives with work experience using analytic DSS was conducted to maximize realism and generalizability. This study is the first to empirically test the proposed relationships of effective use to performance. Results indicate that informed action is a significant predictor of individual job performance. However, representational fidelity and transparent interaction are not significant predictors of job performance.

THE ASSESSMENT AND COMPARISON OF HEALTH INFORMATION SYSTEMS IN TURKEY AND IN THE WORLD

Today, developments in the information Technologies not only have enabled information to grow and spread but also have increased the global competition. Businesses should follow the information technologies more than ever to keep up and continue their existences. The voters involved in the political decision-making mechanism are politicians, bureaucrats, groups violate existing legal religious moral and cultural norms in the society by providing private benefits. (1 ) Businesses, which provide health services, also get involved in this competition and knowledge of these businesses has grown rapidly with legal obligations and relations with the insurance companies, hospitals and healthcare organizations, and they have become unwieldly and costly. The development of information technologies helps management level make best decisions in this competition environment. Health information systems have importance in terms of the evaluation of data; determining the failing points of the system on time; determining policies regarding health; determining the priorities and problems of health sector; providing the best health services; monitoring income and expenses; proper mobilisation of resources; giving information to hospital administration to make strategic decisions and accessing the information in an effective and rapid way. In addition, with the effective use of information systems both in the world and in Turkey, it is aimed to avoid the waste of efforts and time of patients and health professionals, find a solution health management process and increase the financial productivity. Increase in the expectations of patients about health services, fulfilling the legal obligations and necessities such as providing the expected quality lead to a rapid increase in the hospital operation expenses. Regional differences have been tried to be solved with these agencies. (2) Healthcare organizations resort the integration of information technologies and information systems to balance between service quality and costs and increase effectively and efficiently the management performance. In this study, health information systems in Turkey and in the world will be analysed by making a literature review.

Online review response strategy and its effects on competitive performance

Online reviews have transformed consumer behavior in information searching and sharing. Their growing popularity has enabled new differentiation strategies for lodging operators. More subtly, online review systems have forced hotel managers to compete through the effective use of information systems that they have not created or purchased. Therefore, managers in the tourism industry must adapt to the widespread use of external systems, incorporate them in their strategy and evaluate their effects.This study focuses on the impact of managements' quantity and quality of usage of online review systems. Our findings show that managerial response quantity positively impacts hotels’ competitive performance. Moreover, responses have a stronger positive impact when they address extreme reviews. We evaluate four response strategies and find significant performance differences among them. Our finding demonstrates the importance of proficiency in external information systems use because performance differs by “how” the system is used – not only “how much.”

Information systems in logistics – transition challenges

The implementation of information systems in business organizations does not consist of just buying software products and installing them on the servers. Most of these systems are important for the development of the organizations concerned and in some cases are very expensive. Therefore, their success requires a properly managed process of implementation, which seeks a balance between the aims of the systems and the financial and technical capabilities of the organization. The implementation problem becomes greater when the emphasis is on the logistics function in the context of the supply chain management. Last, but not least, these initiatives are related to something much more challenging, namely the adoption of the new information system by the users, which involves a change of habits in the organization. It is no secret that a new system may be rejected by its users and this will make it useless. All this requires finding adequate solutions to analyze these problems and to ensure the effective use of information systems in logistics.

Success of Information Systems Usage in Government Organizations in the North Central Province in Sri Lanka

Information systems play a vital role in today’s business world. Literature reveals that information systems are not success in every context due to various reasons. Although several conceptual and empirical studies have addressed these issues, their findings are inconclusive. Studies that have investigated the use of success of information systems in Sri Lankan context are rare and very limited. Therefore, this study aims to identify the factors that effect on success of information system usage in the government sector organizations in Sri Lanka. A sample of 96 information system users in government organizations in the North Central Province of Sri Lanka was selected using purposive/random sampling. A questionnaire survey was administered in the data collection. Data analysis consists of descriptive statistics, correlation analysis and multiple linear regression analysis. The results reveal that information quality, system quality and user quality have significance effects to the effective use of information systems. The study stresses the necessity of improving the quality of information in the information systems to enhance the ease of use, reliability and security. Moreover, government should employ well qualified staff and trained them regularly to ensure the quality of service provided through the information systems.

Information Systems Security Policy Compliance

The article describes research conducted to assess and address some key security issues surrounding the use of information technology from employee behavioral standpoint. The aim of the study was to determine additional security measures to reduce security incidents and maximize effective use of information systems. The research is an extension of several recent empirical studies in information systems security policy behavioral compliance, which have generally found people to be a weak link in information security. A mix of theoretical frameworks resulted in a model based on the Theory of Planned Behavior (TPB), which was used to test the impact that management and employee relationship has on deterrence. Results indicate that management has a significant stake in influencing the behavior of their employees, and that the issue of employee disgruntlement nevertheless is not paramount of top management's Information systems security challenges.

Analysis of Questionnaire Results in the Use of BP and ND in Public Administration

Abstract The goal of effective public administration is to provide qualitative services to citizens. Due to the increasing use of information and communication technologies (ICT), e-government is one of the possible solutions in achieving this goal. This solution includes a good understanding and management of the existing business processes, the use of normative documents and the effective use of information systems in public administration. To get the current view of all mentioned necessary components, the questionnaire was made. This paper is devoted to the analysis of questionnaire results. As a result of the analysis, hypotheses for further study are set.

Teaching IS to the Information Society using an “Informing Science” Perspective

Introduction In a 2003 article, Nicholas Carr argued that, as the availability of information technology (IT) continued to increase and its costs continued to decrease, IT's ability to provide competitive advantage to organizations would diminish and eventually cease to matter (Carr, 2003). Many counter-arguments notwithstanding, it is clear that certain aspects of in organizations will indeed change in focus due to commoditization, on the one hand, and disruptive developments such as peer-to-peer computing, cloud and social computing on the other. These developments have already dramatically changed the ways by which affects individuals, organizations, and societies, and vice versa. What do these developments mean to the information systems (IS) field? The IS field is no longer just about the effective use of information systems in organizations. Instead, all IS professionals require a deeper level of understanding and proficiency on how to be effective in this complex, networked, information-rich global cyber facilitated by IT--that some have referred to as the Information Society. (We use the term IT interchangeably with ICT or Information and Communications Technologies. Today's cannot be separated from the communications technologies that enable even the most basic implementation). We examine the concept of the Information Society in greater detail in the next section, but argue that the notion of the Information Society--one which permeates all aspects of society--has, in turn, important ramifications for IS education. To be successful in today's Information Society IS graduates must not only know how to design, develop, and maintain information systems; they must also be keenly aware of the societal realities wrought and perpetuated by information technologies. They must be proficient not only with the mechanics of their profession, but also on all new developments and related aspects. It is critical for IS educators and students alike to recognize the trans-disciplinary nature of information systems. We therefore submit that IS education, regardless of geographic location, should take on more of an science approach as elucidated by Cohen (2009)--that the purpose of IS education is not to focus narrowly on managing information systems within organizations, or on specific topics such as systems analysis or data management, but instead to take a larger, sociotechnical perspective that seeks to inform managers, employees, and individuals about the Information Society in which they are all participants. There is another critical reason for taking this approach to IS education: it has been noted for several years now that the MIS academic discipline is failing in its role as informer to its external clients. This is noted by Gill and Battacherjee (2007), who comprehensively analyzed the impact of MIS academic publication outlets among practitioners. They noted that observations strongly suggest that the MIS disciplinary informing system supports very limited pathways, at best, from its sender side (researchers) to its practitioner clients (Gill & Bhattacherjee, 2007. p. 25). The IS graduate, i.e., the output of the MIS discipline, thus becomes an important component--the informer, as well as enabler of organizations and societies. This adds even more imperative to our central idea about making the IS curriculum more rooted in the Informing Science philosophy--i.e., teaching the Information Society. What is the Information Society? First, we need to gain a deeper understanding of what the term Information Society means. There is no single established definition for the phrase Information Society. It has often been used interchangeably with Nico Stehr's knowledge society (Stehr, 1999), Manuel Castells' and Jan van Dijk's network society (Castells, 1996; van Dijk, 1999), and Alain Touraine's post-industrial society (Touraine, 1988). …

Information Systems Usage in Business and Management

Information systems in the world of business and management exist to serve varied needs. This article examines the role of information systems technology in business activities and management functions and discusses how organisations can best use information systems. This study provides managers and researchers with a framework for effective use of information systems for business and management purposes and offers an alternative approach to investigate the impact of new technology. The author concludes that a need exists for further research in this field to increase understanding of information systems usage in business and management. The study recommends that more attention be paid to information systems technology, as it is key to better management and succeeding in business.

The use of information systems for logistics and supply chain management in South East Europe: Current status and future direction

This research aims to investigate the current status and future direction of the use of information systems for logistics and supply chain management (LSCM) in South East Europe. The objectives are threefold: (1) to identify major challenges and developments on the use of information systems for LSCM by enterprises, (2) to examine the actual level of satisfaction of current policy on LSCM, and (3) to reveal the actual need of enterprises in South East Europe on effective use of information systems for LSCM. Mixed methodology of literature review and questionnaire survey is adopted in this research. Data collected from 79 enterprises are analysed using descriptive analysis in SPSS. The findings suggest that enterprises in Albania, Bulgaria, Greece, Former Yugoslav Republic of Macedonia (FYROM), Romania, and Serbia and Montenegro, face similar challenges but all are in different stages of developments of LSCM. Their use of information systems explains their heavy focus on supply chain partnership and weakness in demand chain partnership. Major findings suggest that companies and governments alike in that region do not seem to be ready for playing a significant and demanding role in global supply chains. Current deficiencies, including limited abilities in building valuable forward relations, weak strategic planning and organisation, and infrastructural problems, are major obstacles for fast development in LSCM. At the same time though, traces of changing mentalities do exist, setting the ground for improved performance and ultimately for a better position in global business.

Antecedents and Outcome of IT Use: How does HRM Fit in?

The use of information systems has been said to enable major improvement for organizations. Besides increasing information processing speed, the use of information technology is said to enable organizations to redesign its internal operations and establish better linkages with external parties. However, research findings paints a more sobering picture on what information technology can deliver. Various factors have been attributed to the inability of organizations to optimally use their information systems. Interesting though, much of the management research examining the use of information technology are in the area of organizational design. One aspect that deserves attention is the human resource practice of organizations. Unfortunately there is paucity of research on the relationship between human resource management practice and the use information technology. This paper argues that there is a need to understand the role of human resource management practice since the actual use of the information systems are individuals. Building upon the concept of role behaviour, it is argued that effective use of information systems can be facilitated through the development of matching human resource management practices. A number of propositions are proposed.

Building competitive advantage through information systems: the organizational information quotient

Information systems (IS) have significant potential for making quantum leaps in productivity, increasing the ability to compete, and maintaining sustainable competitive advantage. However, much of that potential remains to be achieved. This paper uses dynamic case analysis and survey data to identify the critical success elements found in effective use of IS. These foundational elements are then integrated into a framework for innovatively deploying IS for sustainable competitive advantage. Common pitfalls are examined. Finally, a measure of the effective implementation of IS, information quotient (IQ), is proposed. Results of this analysis are five fundamental mandates that form the basis for effective and innovative IS deployment for sustainable competitive advantage through advancement of organizational IQ. The IS of the future as prescribed here will promote both environmental responsiveness and strategic cohesiveness by providing internal and external intelligence to information processing.

Computerized performance monitors as multidimensional systems

An increasing number of companies are introducing computer technology into more aspects of work. Effective use of information systems to support office and service work can improve staff productivity, broaden a company's market, or dramatically change its business. It can also increase the extent to which work is computer mediated and thus within the reach of software known as Computerized Performance Monitoring and Control Systems (CPMCSs). Virtually all research has studied CPMCSs as unidimensional systems. Employees are described as “monitored” or “unmonitored” or as subject to “high,” “moderate,” or “low” levels of monitoring. Research that does not clearly distinguish among possible monitor design cannot explain how designs may differ in effect. Nor can it suggest how to design better monitors. A multidimensional view of CPMCSs describes monitor designs in terms of object of measurements, tasks measured, recipient of data, reporting period, and message content. This view is derived from literature in control systems, organizational behavior, and management information systems. The multidimensional view can then be incorporated into causal models to explain contradictory results of earlier CPMCS research.

INFORMATION AND SOCIAL WELFARE POLICY AND PLANNING‐INFUSE: A GREY DOCUMENTS ARCHIVE

Information systems have been heralded as indispensible tools for enhancing the performance of human services and producing positive outcomes for people (Poertner and Rapp, 1988). Such systems can play an important role in the processes of formulating social policy, planning, and programming. This role includes the identification of social issues and their formulation, goal clarification, the identification of priorities and alternatives in these processes, and in social monitoring and evaluation (Berman, 1985). In contradistinction to the political aspect of decision‐making, information systems aid in bringing about rationalization of the decision‐making process in the public policy sphere (Welrich, 1985). The effective use of information systems, however, is dependent upon the accessibility of the system to the decision‐maker during the decision‐making process. The place of the decision‐maker in the administrative structure determines the type of information he needs and its mode of application. The value of the information system in decision‐making is contingent upon the relevance of the information in content and in being available at the right time.