Effect Of User Participation Research Articles

The Effect of User Participation and Citizenship Behavior on User Satisfaction of Personal Assistance Services for the Disabled

The Effect of User Participation and Citizenship Behavior on User Satisfaction of Personal Assistance Services for the Disabled

User Participation in Social Housing Practices in Turkey

Turkey, which is a country with rapid population growth, has a housing problem with low-income groups, that particularly emerged due to urbanization. Different solutions have been used in an attempt to solve this problem, within the scope of social housing policies that the local or central governments have produced. However, social housing policies have been insufficient to solve the rapidly changing housing problem due to the social, political, and economic dynamics of Turkey. Some social housing policies have succeeded; however, some have accelerated the formation of illegal settlements. Although the most important component of this multidimensional process is generally the government, actors, such as users, architects, and construction companies, whose expectations and effects are different from each other are the components of the process. It is uncommon for the user to have a say in the design, or production, or both of a house. This is true for Turkey and many countries worldwide. This paper aims to achieve a centralized view of the production of housing for low-income groups in Turkey, which is quite complicated and problematic; and to draw attention to the potential of user participation that has not previously had a place in this process and to open the issue to discussion. First, a literature review will be conducted that focuses on discourses in the late 1960s and early 1970s, where user participation in low-cost housing production was on the agenda. Later, to revise the existing large framework in the context of Turkey, social housing policies that were developed by the governments to solve the housing demands of low-income groups will be briefly reviewed. Finally, the effect of user participation in the process of social housing for low-income groups in Turkey will be discussed through the best practices believed to be from three practical experiments. The aim is to raise awareness about user participation in low-cost housing production in Turkey which is not currently on the agenda.

Media branding and value co-creation: effect of user participation in social media of newsmedia on attitudinal and behavioural loyalty

Media branding and value co-creation: effect of user participation in social media of newsmedia on attitudinal and behavioural loyalty

Effects of User Participation in the Development of Health Information Systems on Their Evaluation Within Occupational Health Services.

Information management and the usability of health information systems (HIS) are important for the development of HIS in occupational health services. User participation in the HIS development process has been shown to contribute to the success of an HIS. The purpose of this study was to analyze how user participation in HIS development affected evaluation of the success of HIS. The success was assessed on the basis of the DeLone and McLean Information Systems (IS) Success Model. The study was conducted within occupational health services and the data (n=210) was analyzed with quantitative methods. The results showed that users participating in the HIS development process assessed the success of the HIS as better than those that had not taken part in the development. This difference could be seen in all seven dimensions of the DeLone and McLean IS success model but was statistically significant only for System Quality and Intention to Use. The results also showed that the users that had participated in the HIS development process also used the HIS more often and more extensively than those that had not participated in the development. The results indicate that user participation in the development process positively influences their assessment of the HIS and increases their active use of the IS. However, more research is needed to determine the long-term effects of using participatory design in HIS development.

It Needs More Than Just User Participation: Combining Perspectives of Clinical Leaders and Chief Information Officers on Determinants of Hospitals' IT Innovativeness.

Although user participation may facilitate the realisation of IT innovations, various literature analyses show only minimal to moderate evidence for such effects possibly due to disregard of mediating factors. Against this background, this study examines the extent to which joint intrapreneurship of clinical leaders and IT leaders as well as a distinct innovation culture mediate the effect of user participation on hospitals' IT innovativeness. IT innovativeness was measured by the availability and usability of IT functions and by the perceived 'innovative power' of a hospital. An empirical model was developed and tested with data from 168 clinical leaders and IT leaders who participated pairwise in a survey representing 84 German hospitals. Three parallel mediation analyses indicated that the participation of users could only lead to IT innovativeness if they were accompanied by intrapreneurial leadership on the part of clinical directors and IT leaders and if a pronounced innovation culture prevailed.

Media branding and value co-creation: effect of user participation in social media of newsmedia on attitudinal and behavioural loyalty

Co-creation of value has become a major trend in the media industry. News media organisations are one of the sectors that are significantly influenced by user participation via blogs, citizen journ...

The Effect of User Participation on Social Sustainability: A Comparison of Two Post-Earthquake Settlements in Turkey

In order to meet the housing need that emerged in Turkey after the devastating earthquake of 17th August 1999, new residential areas were established in various regions. This has led to the questioning of how social sustainability of new settlements can be achieved and to a search for solutions. In this context, participatory approaches are among the first to come to mind. This study starts from the hypothesis that enabling user participation in the construction process of the housing units would contribute to the social cohesion and satisfaction levels of the neighborhood in question. In the study, the impact of user participation on the social sustainability of the construction process of residential projects developed following a disaster has been tested. In this context, the research was conducted in Caritas houses built near Gümüşpınar Village in the Province of Düzce and Umcor houses constructed on the same land with user participation to meet the needs of the victims for shelter after the 17th August 1999 earthquake. The study is comprised of the observations, questionnaires and face-to-face interviews conducted after the literature review. Questionnaires and interviews were conducted to measure the satisfaction with the housing, the immediate housing environment and the neighborhood as well as the feeling of belonging were tested regarding the two settlements which differed in terms of their construction methods and physical characteristics despite having been constructed side by side by two different charities. The results of the Likert type questionnaires were evaluated with the “Independent samples T test” using the SPSS program. As a result of the research, it has been found that there is no significant relationship between user participation and the criteria of social sustainability; namely, satisfaction with the housing, satisfaction with the neighbors and that of the residence neighborhood. Another result of the research is that the physical and psychological comfort is of priority for the individuals compared to relationship with neighbors or participation in the establishment of their residential environment. Furthermore, the research findings also revealed that disagreements among users increased which had a negative impact on social cohesion in cases where the physical characteristics of the residential neighborhood and the housing did not satisfy the users.

Understanding the Influence of User Participation and Involvement on System Success – a Systematic Mapping Study

User participation and involvement in software development are considered to be essential for a successful software system. Three research areas, human aspects of software engineering, requirements engineering, and information systems, study these topics from various perspectives. We think it is important to analyze user participation and involvement in software engineering comprehensively to encourage further research in this area. We investigate the evidence on effects of user participation and involvement on system success and we explore which methods are available in literature. A systematic mapping study was conducted. The systematic search yielded 3,698 hits, from which we identified 289 unique papers. These papers were reviewed by the first author based on inclusion and exclusion criteria. The second author validated the selection of papers by reviewing the reasons for exclusion and inclusion and the corresponding papers on a sample base. 58 of the 289 papers were selected (22 statistical survey and meta-study papers and 36 methods papers). Based on the empirical evidence of the surveys and meta-studies, we developed a meta-analysis of structural equation models. This overview demonstrates that most papers showed positive correlations between aspects of development processes (including user participation) and human aspects (including user involvement) and system success. The analysis of the proposed solutions from the method papers revealed a wide variety of user participation and involvement practices for most activities within software development.

THE INFLUENCE OF SOFTWARE QUALITY HUMAN RESOURCES INFORlVlATION SYSTEM AND USER PARTICIPATION TOWARD USER SATISFACTION AS SYSTEM USER (Study in Human Resources Bureau Trisakti University)

The research on the influence of the quality of software human resources information systems and user pariticipation on user satisfaction in the Bureau of Human Resources Trisakti University. <br />The research purposes (1) Identify the effect of the quality of software human resources information system for user satisfaction as users of the system, (2) Identify the effect of user participation on user as users ofthe system (3) identification of the influence of the quality of software human resource information systems and participation user together to user satisfaction as users <br />of the system. <br />This research is descriptive and correlational research is to describe the characteristics of respondents and aims to determine the relationship between two or more variables. <br />The research was conducted at the Bureau of Human Resources University of Trisakti by respondents as many as 32 people and using correlational and regression analyzes. <br />The study found that the quality of the software (XI) and user participation (X2) either individually or group have a strong influence and positive impact on user satisfaction (Y) as the user s system. <br />From this study several can be drawn as follows: (I) there is a strong and positive relationship between software quality variables (Xl) to the satisfaction of the user 01 with r values of 0.584, (2) there is a strong and positive relationship between the variables user participation (X2) with user satisfaction (Y) with r value of 0.721 (3) The regression model obtained is Y = -2.125 + 0.304 software quality (Xl ) + 0.397 user participation (X2), (4) regression models can state that the variable quality of the software and user participation is jointly affect user satisfaction as users of the system. It is shown from ANOVA test results were obtained Fcount of 22.642 with a significance level of F = 0.000 which is much smaller than 0.05, (5) The coefficient of determination (R Square) of 0.610 implies that, 61.0% user satisfaction can be explained by a variety of software quality and variety of user participation, while the rest is explained by other factors. <br /><br />

Customer-Driven Content Recommendation Over a Network of Customers

As the Web evolves into an ecological platform of information, people, and technologies, its usage paradigm has gradually shifted so that the importance of its participative role is observed. Users contribute by uploading multimedia content, writing wiki pages, and posting blog articles. As the effect of user participation (the word-of-mouth effect) in the Internet becomes a factor influencing firms' success, firms search for ways to utilize blogs, social networks, and other Internet resources. To actively make use of the online word-of-mouth effect, firms must structure preference-based customer networks so that local interaction happens among closely related customers and effective propagation of ideas or diffusion of products can be achieved. In this paper, we propose a recommendation technique utilizing the fast diffusion and information sharing capability of a large customer network. The proposed method [described as the customer-driven recommender system (CRS)] follows the collaborative filtering (CF) principle but performs distributed and local searches for similar neighbors over a customer network in order to generate a recommendation list. In order to validate the effectiveness and efficiency of the proposed method, we build customer networks for the recommendation of digital content and tangible products from two real data sets and compare the proposed method against the traditional system based on CF. Experimental results show that the local search mechanism of the CRS is computationally more efficient than but equally as accurate as the global search mechanism of the traditional recommender system.

Implementation and effects of user participation in playground management: a comparative study of two Swedish municipalities

This paper describes and analyses how customer orientation strategies, with the focus on user participation, are implemented in playground management and their effects on managers' attitudes and work with physical playgrounds. A comparative case study was conducted in two Swedish municipalities that involve users in different ways: through a manager-driven participation process and through informal user-initiated dialogue. The empirical material consisted of qualitative interviews with professionals in the management organisations and studies of local playgrounds. Implementation of strategies for user participation and tactical management activities appeared to be of importance. The manager-driven participation strategy was associated with a particularly positive attitude among managers, but also difficulties such as maintaining continuous dialogue with users. The small differences found in playground provision between the two municipalities give reason to question the physical effects of participation processes, and show the need for further research.

Which types of management accounting system information can be used to respond adequately to environmental uncertainty? The effects of user participation and tolerance of ambiguity

Previous research findings have shown that the relationship between environmental uncertainty and the usefulness of management accounting system (MAS) information is varied. However, there are few studies exploring whether the personalities would influence the aforementioned relationship. This paper argued that the tolerance of ambiguity produces different levels of need for various types of MAS information. Through a survey of 306 middle managers of publicly owned companies in Taiwan, and by using LISREL to perform this analysis, the present study has revealed that environmental uncertainty has a direct effect, specifically, on the usefulness of aggregated information. However, the indirect effects of environmental uncertainty on the usefulness of broad-scope, aggregated, and timely information are brought about through positive association with user participation. Furthermore, the mediating effect of user participation is stronger under the conditions of a low tolerance of ambiguity (TA), than it is in conditions of high TA. This study has found that high environmental uncertainty indirectly leads to particularly high usefulness of MAS information through user participation. Furthermore, compared to managers with a high TA, those with a low TA are more sensitive to user participation, when considering the relationship between environmental uncertainty and the usefulness of MAS information. Key words: Management accounting system, user participation, tolerance of ambiguity, interaction-term LISREL.

THE SIGNIFICANCE OF USER PARTICIPATION IN ARCHITECTURAL DESIGN: THE CASE OF NICOSIA SOCIAL HOUSING COMPLEX

In both primitive and traditional societies, the user was directly involved in design and construction process of his dwelling, progressively being part of the whole process. However, together with the need to develop for masses of people; and the materialization of architecture as a professional act, the close tie between the individual and his own environment has weakened, creating a ground for little or no user participation, mainly leading to the emergence of passive users. However, in architecture it is extremely important that the end product satisfy the needs of users so that a sense of belonging can be created at long run. Otherwise, the consequences will lead to various problems at cultural, psychological and physical levels leading to a series of changes in the built environment and/or abandonment of building on a permanent basis. The article focuses on a selected case study multi-story social housing schemes delivered by the government of Northern Cyprus, in the capital city, Nicosia where transformation of user profile led to a series of changes in the built environment, causing the area lose its attraction over the years. Through environment-behavior research tools -focused interviews and observations of physical traces, the study analyses the utilization of openspaces within the context of existing community texture to reach various arguments for the elucidation of the research problem. The article concludes with recommendations regarding the effect of user participation on place making at large scale social housing schemes.

The effects of project uncertainty and risk management on IS development project performance: A vendor perspective

The structural contingency perspective has been widely used in information systems development (ISD) project risk management research. This paper develops an integrative model to explore the moderating effects of uncertainty on the relationship between risk management and IS development project performance from a vendor perspective, rather than the client perspective that is mainly employed in the literature. A survey-based research design is used to collect data to test the proposed model. The results reveal that project uncertainty can moderate the effects of project planning and control on process performance and the effects of user participation on product performance. More specifically, the results indicate that project planning and control makes a greater contribution to process performance when there is a low level of inherent uncertainty and that user participation makes a greater contribution to product performance when there is a high level of inherent uncertainty. The results of this study contribute to a more acute understanding of the contingency approach to ISD project risk management.

Discriminative effect of user influence and user responsibility on information system development processes and project management

Context User participation in information system (IS) development has received much research attention. However, prior empirical research regarding the effect of user participation on IS success is inconclusive. This might be because previous studies overlook the effect of the particular components of user participation and other possible mediating factors. Objective The objective of this study is to empirically examine how user influence and user responsibility affect IS project performance. We inspect whether user influence and user responsibility improve the quality of the IS development process and in turn leads to project success, or if they have a direct positive influence on project success. Method We conducted a survey of 151 IS project managers in order to understand the impact of user influence and user responsibility on IS project performance. Regression analysis was conducted to assess the relationship among user influence, user responsibility, organizational technology learning, project control, user–developer interaction, and IS project management performance. Results This study shows that user responsibility and user influence have a positive effect on project performance through the promotion of IS development processes as mediators, including organizational technology learning, project control, and user–IS interaction. Conclusion Our results suggest that user responsibility and user influence respectively play an important role in indirectly and directly impacting project management performance. Results of the analysis imply that organizations and project managers should use both user participation and user influence to improve processes performance, and in turn, increase project success.

The Role of User Review on Information System Project Outcomes

The effect of user participation on system success is one of the most studied topics in information systems, yet still yields inconclusive results. Contingency-based concepts attempt to resolve this issue by providing a plausible explanation which indicates that users can only generate expected results when there is a need for users to participate in the development process. As a different approach, this study adopts a mediating perspective and asserts that influence due to the effectiveness of participation determines the final outcomes. Based on control theory, and viewing user participation in reviews as one kind of control, we propose that the influence users can generate through participation determines project outcomes. Data collected from 151 information systems personnel confirms the relationships and that an ability to achieve quality interactions among developers and users heightens the achievement of user influence.

Questioning the Key Techniques Underlying the Iterative and Incremental Approach to Information Systems Development

The iterative and incremental development (IID) approach is widely adopted in information systems development (ISD) projects. While the IID approach has played an important role the management of many ISD projects, some of the key techniques have not received critical appraisal from the academic community. This paper aims to fill the gap and examines three such techniques through a case study. First of all, the gap between the theory of user participation and the reality of user’s lack of real influence on design and development is explored. The author proposes the concept of “participatory capture” to explain the side effect of user participation. Secondly, the assumption that evolutionary prototyping converges to a successful design is questioned. Thirdly, the side effect of the timeboxing technique is considered. The paper suggests that the IID approach represents the learning approach as categorized in Pich et al. (2002) and it might be ineffective in dealing with the significant uncertainties in ISD projects.

Analysis of User Involvement and Participation on the Quality of IS Planning Projects

The process of information systems planning is critically dependent on the users of the system. The involvement and participation of these users and its impact on the effectiveness of IS planning has not been studied in the literature. In this article we address the effect of user involvement and participation on the quality of IS planning projects. This was done through an exploratory quasi-experiment study conducted in an academic setting. We studied the effects of user involvement using two sets of teams doing IS planning exercises, one in which the user was involved as part of the project team and the other where the user was outside the project team, but was involved in interviews and reviews of project artifacts. We also measured the extent of user participation through a survey of participants engaged in the IS planning projects. Results indicate that user involvement has significant positive effect on user participation, as well as on the quality of IS planning projects. However the effect of user participation on the quality of projects is mixed and needs further research.

Exploring characteristics and effects of user participation in online social Q&A sites

People are seeking more meaningful and customized information than what is obtained by keywords-based queries and document retrieval through a search engine. In this paper, we look at a set of such services, referred to as social Q&A sites. With sites such as Google Answers, and primarily Yahoo! Answers, we attempt to understand various characteristics of user participation and their possible effects on the design and success of the site. We discuss these social Q&A sites by comparing their designs based on user participation and point out the effects and defects of each. We show that active user participation is the core component of these sites. We further analyze rich data collected from more than 55,000 Yahoo! Answers user profiles to understand the nature of user participation, and the quality of this participation. With our analysis we discover that Yahoo! Answers model implicitly encourages users to make an active contribution. An important contribution of the work reported here is the framework with which various factors relating to user participation in social Q&A sites can be studied.

Towards participatory design in craft and design education

The purpose of the present study was to analyze the differences and effects of user participation in university level students' collaborative design processes. The study focused on how intended users (i.e., frequent conference-goers) participated in a product design process (designing conference bags) and how much influence these conference-goers had on students' design solutions. The data were derived from a collaborative learning environment (Future Learning Environment, FLE2), which provided a distributed database for students' and users' dialogue. The study employed qualitative content analysis of users' written messages posted on the database. The analysis indicated users' contributions to the functional, expressive and aesthetic design solutions. From the students' standpoint, it was challenging to treat contradictory information produced by users and to find optimal design solutions.