E-Government Development Index Research Articles

E-Government Development: Catalysing Agile Governance Transformation in Indonesia

E-government is considered a crucial instrument for service transformation as it is believed to assist in achieving the government’s objectives by functioning as a flexible digital service platform for development. Nevertheless, our understanding of its potential impact on governance remains limited, particularly regarding the advancements made in digital-based services for the public sector inside government and the resulting level of public satisfaction. This study examines the crucial significance of e-government in the restructuring of agile governance in Indonesia. Qualitative research methods are employed for this research. Data related to the E-Government Development Index (EGDI) are collected through the United Nations website. After successfully retrieving the data and presenting it in a suitable format, the authors analysed Indonesia’s overall EGDI score and examined individual EGDI indicator levels. The findings show that the Indonesian government has accelerated the implementation of e-government, catalysing the digitalisation of governance and improving efficiency, transparency and public engagement. The report asserts that e-government can revolutionise governance in Indonesia, rendering it more agile and responsive. Nevertheless, a requirement remains to enhance and augment the e-government infrastructure and implement policies that foster digital inclusivity to bolster Indonesia’s governance capabilities. By bolstering e-governance, the government will enhance its efficacy in addressing forthcoming crises and augment citizen participation in policy formulation.

Examining the Impact of E-Government Development Index (EGDI) and Worldwide Governance Indicators (WGI): A Comparative Study of Thailand and The Six Selected ASEAN Countries

The purpose of this research is to analyze how the comparison between Thailand and the six selected ASEAN countries in this study, namely Singapore, Brunei Darussalam, Malaysia, Thailand, Indonesia, and the Philippines. This study will analyze the data further using Google Data Studio which is correlated between two indicators, namely the World Governance Indicator (WGI) and the E-Government Development Index (EGDI). Based on the six indicators of the World Governance Indicator (WGI), it can be concluded that on the Voice and Accountability indicator, Thailand scored 82.53 because the freedom of expression in Thailand is still not completely free. On the indicator of Political Stability and Absence of Violence/Terrorism Thailand itself experienced several acts of terror in its country. In the Government Effectiveness indicator, Thailand's Government has implemented good regulatory practices and is committed to improving the quality of regulations. On the Regulatory Quality indicator, Thailand has been working to accelerate reforms for three years to set a solid foundation for sustainable regulatory policy intervention.

The Impact of E-Government on the New Generation Productive Capacities: Evidence from Cross-Country Data

The New Generation Productive Capacity Index (PCI) and the E-Government Development Index (EGDI) are increasingly used in various economies. Therefore, can e-government contribute to the continuous development of the new generation of productive capacity? Focusing on this important issue, this paper systematically examines the mechanism of the impact of e-government on the new generation of productive capacity and tests it using relevant data from major global economies. Firstly, this paper conducts regression analysis using the panel fixed-effects model, and the results show that e-government has a positive facilitating effect on the new generation of productive capacity. Secondly, the development of e-government will directly reduce the time, procedural, and monetary costs for enterprises and individuals to obtain government services, thereby promoting the development of production capacity. Finally, the specific changes in the structure of social expenditures are that government education expenditures and general expenditures will increase, but total government expenditures and household expenditures will not be affected by the construction of e-government. The research contribution of this paper is mainly reflected in the following three aspects: first, in terms of research perspectives, this paper extends the research on e-government’s ability to improve the efficiency of governments and organizations in handling affairs and its impact on the productive capacity of a society. Second, it contributes to the theory on the topic of e-government. This paper proposes a general equilibrium model to reveal the impact of e-government construction on a government and the public, and to more comprehensively reveal the impact mechanism of e-government construction in the whole economy. Third, this paper contributes empirical evidence. This paper utilizes the data of the major economies around the world to reveal the mutual influence between the construction of e-government and the new generation of productive capacity, and then effectively proves the specific impact of e-government on governments, enterprises, and individuals through the test of cost mechanism and financial mechanism. Different from the existing literature, this paper focuses on the impact of e-government on the new generation of productive capacity, revealing that e-government construction does not increase the financial burden on governments but reduces the burden on firms and individuals, thus providing new insights into the productivity effects of e-government development.

An analysis of E-governance in Pakistan from the lens of the Chinese governance model

In this era of digitalization, the role of information and communication technology (ICT) has significantly increased. The integration of ICT into the government system has improved efficiency and working processes. Some countries such as China have successfully integrated ICT into their governance system. However, many other countries especially the developing world are yet to effectively utilize the role of ICT in their governance structure and these countries are struggling to produce a better governance system. It is, therefore, imperative for the developing world to learn from successful nations and devise their governance systems so that ICT can be fully utilized and produce good governance. However, such comparative analyses are not done as such to bring strengths and weaknesses in the integration of ICT into the governance system especially in developing countries' governance systems. This study contributes by conducting a comparative study on the China-Pakistan e-government progress. China has widely implemented e-government, which has helped the country to ensure good governance. Pakistan, on the other hand, is also moving towards digitalization and making efforts to implement e-government. This research examines the United Nations' E-Government Development Index (EGDI) reports and rankings. The findings of our research show that China has significantly improved its ranking, whereas Pakistan's ranking has indicated a gradual decline except for the year 2008. This happened because of a lack of investment in infrastructure, scarcity of financial resources, weak institutional capabilities, and limited access to advanced technologies. Moreover, there is a big gap between public policy and public implementation in Pakistani scenarios. However, it has been dug out in this study that employing the Chinese model and seeking cooperation with China can improve e-governance ranking and overall governance in Pakistan. The study advances the understanding of e-governance and its challenges in Pakistan and the findings of the study will assist researchers, policymakers, and officials in the implementation and development of e-projects in Pakistan.

Examining the global influence of e-governance on corruption: a panel data analysis

This study analyzes the impact of e-governance on corruption using a panel dataset comprising 110 countries over the period from 2003 to 2021. The specific focus of the research is on the relationship between the E-government Development Index (EGDI) and its four components, namely the Online Service Index (OSI), Human Capital Index (HCI), Telecommunication Infrastructure Index (TII), and E-Participation Index (EPI), and their effects on the Corruption Perceptions Index (CPI). To examine these relationships, the empirical analysis employs a fixed effect model, which is a suitable statistical approach for panel data analysis. The findings of the study reveal significant negative associations between the EGDI, OSI, HCI, and TII with corruption levels across countries worldwide. This implies that higher levels of e-government development, online service provision, human capital, and telecommunication infrastructure are associated with lower corruption perceptions. However, the EPI does not demonstrate a statistically significant relationship with the CPI. Based on these results, the paper provides recommendations for governments to prioritize two key areas. Firstly, governments should invest in the development of e-government infrastructure to enhance transparency, accountability, and efficiency in public administration, thereby reducing corruption. Secondly, initiatives aimed at enhancing public awareness and understanding of e-governance should be prioritized, as they contribute to increased citizen engagement and participation, which can ultimately lead to improved governance practices and reduced corruption levels.

Digital competence of society as a component of modern public administration

Today, digital transformation covers all areas of human activity, including the public administration sector. At the same time, the effectiveness of reforms in this area largely depends on society’s digital competence, which determines people’s ability to use innovative products and services. The study aims to analyse the impact of society’s digital competence on developing e-government as a component of digital public administration. The study used statistical analysis, correlation analysis, and multivariate regression analysis. It was found that there is a significant or high correlation between the level of the population’s digital competence and the development of e-government. Assessment of the impact of separate indicators characterising the citizens’ digital competence on the E-Government Development Index (EGDI) revealed that approximately 74.54% of the variation in this indicator can be explained through the used independent variables, namely, “Digital Skills among Population”, “Global Science and Technology Skills” and “E-Participation Index”. The novelty of the research is to quantify the impact of citizens’ digital competence on the level of e-government development in European countries. Government officials can use the results to further develop strategies and measures to improve digital public administration.

Relations between Development of E-Government and Government Effectiveness, Control of Corruption and Rule of Law in 2010–2020: a Cluster Analysis

Nowadays, an increasing number of citizens use information and communication technologies to interact with the government, and therefore it is necessary for the public sphere to constantly innovate and meet the expectations placed on it under the pressure of an ever-changing environment. The aim of the article is to compare the progress of e-government between 2010 and 2020 in the member states of the European Union based on selected global indices of e-government development. The article examines the relationship between the E-Government Development Index (EGDI) and selected indices within the Worldwide Governance Indicators. The goal of the article is achieved through correlation and cluster analysis. The results of these countries vary from state to state. It was found that according to the level of digitization of public administration and the quality of public services, EU countries can be divided into 5 groups. However, within the monitored period, the EU states achieved progress in the field of digitization and the quality of public administration. The average value of EGDI increased by about 34% between 2010 and 2022 and the share of countries at a very high level EGDI in 2010 was approx. 11% and in 2022 even 100%. The best results in this area are achieved by the states in the north of the EU (for example, Denmark, Finland and Sweden), on the contrary, the worst results are achieved by the states in the east of the EU (for example, Bulgaria and Romania). The results also showed that countries that were in the best cluster and the worst cluster in individual years are still in those clusters.

DIGITALISATION AS A FACTOR OF SOCIOECONOMIC DEVELOPMENT AND ECONOMIC SECURITY OF THE STATE

The modern Ukrainian economy is in a dire situation. It cannot function normally when active hostilities are taking place in the country. Therefore, the problem of determining the factors of the socioeconomic development of the state and its economic security now comes to the fore. Among them, the digitalisation of the country plays an important role. Considering the relevance of the recovery of the Ukrainian economy, which suffered a decline due to the war, it is considered appropriate to carry out a comprehensive analysis of the digitisation state of the country by modern methods. The paper is devoted to the problem of interdependence estimation of the digitisation and socioeconomic development indices of the country. The article aims to improve the complex of mathematical models for assessment and analysis of the digitisation state of the country, which will be supplemented with a model of interdependence indicators of digitisation and socioeconomic development of the state. Implementing the model will allow for determining digitalisation development directions, estimating the socioeconomic development level of the state, as well as ensuring its economic security. In the process of research, the following tasks were set to be solved: to select and form a base of indicators necessary for modelling; to develop a model; to investigate the canonical correlation between socioeconomic and digital development indicators by the canonical analysis methods; to investigate the dispersion of canonical variables observations and to find out the most significant areas of digitalisation improvement. As a result of the study, the highest correlation was evaluated between the network readiness index and the socioeconomic progress index (coefficient 0.98). The socioeconomic progress index is also related to the e-government development index (0.92) and the information and communication technology development index (0.90). Thus, the analysis performed in the paper of the correlation between the sets of digitalisation and the socioeconomic development indexes allows us to conclude the presence of a high level of their significant influence and the importance of forming a system of measures to ensure the proper level of the digital development of the country in these directions. Keywords: modelling, methods, canonical analysis, digitalisation, socioeconomic development, economic security of the state.

Assessment of the impact of digitalization on business development in EU countries and Ukraine

The article assesses the prospects for the development of entrepreneurial activity in the EU and Ukraine in the conditions of digitalization of the economy. A methodical approach for the analysis of the development of entrepreneurial activity in the EU countries and Ukraine in the context of the digitalization of the economy has been formed, which consists of three stages. Attention is drawn to the fact that the WDCR, NRI, GII indices combine mainly institutional, economic and technological indicators that reflect the development of regulatory and legal research base, use of ICT in business, information security. The EGDI index has a more social orientation and reflects socio-economic integration - it is designed to assess the level of development of the information society. An analysis of the dynamics of changes in entrepreneurial activity in EU countries and Ukraine in the conditions of digitalization of the economy was carried out. It was established that despite the lower level of development of digitalization in Ukraine compared to the EU countries, the development trends both in the EU as a whole and in Ukraine clearly coincide. The impact of the digital component on the development of entrepreneurial activity in EU countries and Ukraine was modeled using correlation-regression analysis. It was noted that the level of digitalization does not affect the speed of the legislative body's reaction to eliminate the deterioration of the conditions of business activity, and the establishment of index indicators only according to the adopted normative legal acts does not take into account the effectiveness of the implementation of legislative changes in the field of business activity. It was concluded that among the three variables, the e-government development index has the greatest influence on the development of entrepreneurial activity. Belgium, Croatia, Italy, Slovakia, Luxembourg, the Netherlands, and Hungary have the greatest direct relationship between the development of entrepreneurial activity, the digital government development index, and digital competitiveness.

The effect of e-government development indices (EGDI) on corruption perception index in sub-Sahara Africa: A panel data analysis

The study aims to examine the impact of e-government development indices on the corruption perception index (CPI) using cross-sectional data covering the period 2012–2020. To achieve the objective of the study, the E-Government Development Index (EGDI), which comprises the Online Service Index (OSI), the Human Capital Index (HCI) and the Telecommunication Infrastructure Index (TII) was utilized. The study adopted the panel data statistical methodology to accomplish the goal of the study. According to the findings, perceptions of corruption rise with an increase in the OSI, the TII has a statistically non-negative significant relationship with perceptions of corruption, and the HCI decreases perceptions of corruption. This portends that e-government positively impacts online services, improved telecommunication infrastructure, and the development of human capital in sub-Saharan Africa, and as well has a positive impact on how people perceive corruption. Moreso, an increase in human capacity by providing adequate training, conferences, workshops, and other activities will result in a decrease in the corruption index across the 48 sub-Saharan Africa countries. Based on the findings, the study suggests that improved internet service can stimulate improved efficiency in the perception of corruption, resulting in a more efficient and effective elimination of corruption in African nations.

Comparative analysis of E-Government Development Index: a case study of South Asian countries

Purpose This paper aims to check the E-Government Development Index (EGDI) of South Asian countries and then highlight the main challenges they are facing right now, which are causing South Asian countries to do good in the e-government sector. Design/methodology/approach The authors will be getting the EGDI data for South Asian countries through the United Nations website, and to visualize it for understanding, the authors will be taking the help of an Online Business intelligence tool. After successfully fetching data and presenting it in a proper format, the authors will be doing an analysis of the South Asian country’s EGDI score overall and also will check on individual indicator levels of EGDI. Findings Finally, the authors will be sharing the common improvement points which South Asian countries’ governments need to focus on to make their EGDI score better and get included in the list of top E-Government. With its help, countries will progress and get hand-in-hand with the world by providing the best governance practices to their citizens. Originality/value It is important to understand for South Asian countries that the e-government initiative is not just about transforming governance or providing quality services to citizens but also it is about being in sync with the world and competing with other countries in the development progress. So, they have to follow the e-government trends to get their country aligned with the world and attain progress country in a faster speed.

The Impact of E-Government on Governance in the Case of ASIA Countries in 2020

This study aims the impact of each governance indicator in 30 Asian countries through an analysis of the 2020 Worldwide Governance Indicators (WGI) and E-Government Development Index (EGDI). This study uses quantitative methods. Visual analysis of coded data using Google Data Studio with table functionality and SmartPLS version 3.0 software. samples from 30 Asian countries. The results are as follows: First, the effect of his EGDI on WGI, only one of each correlation metric had an invalid value that is voice and accountability with a value of 0.386, suggesting a potential impact on freedom of expression. Association and social media in 30 Asian countries are still low, with an original sample value (O) of 0.824, the sample mean (M) of 0.832, STDEV of 0.043, a t-statistic of 19.318, and P-value of 0.000. Second, according to the data processing results of Google Data Studio, each indicator such as COC, GE, PSA, RL, RQ, VA has a positive value, and among the 30 Asian countries affecting each indicator, Singapore scores very high. Then Pakistan, achieved an average score out of 30 Asian countries. Although this is a negative number, COC, GE, PSA, RL, RQ, and VA indicators still need improvement.

The Unified Model of Electronic Government Adoption (UMEGA): A Systematic Literature Review with Meta-Analysis

The unified Model of Electronic Government Adoption (UMEGA) was developed to bring novel insight into the context of citizen adoption of e-government services. As UMEGA is a recently evolved model, it demonstrates unequivocally the necessity for evaluating this model tailored to adopting e-government from the citizens’ perspective. The current study aims to perform a systematic literature review on the empirical validation of the UMEGA accomplished in several countries since its inception in 2017 by following Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. PRISMA is performed to synthesize the findings and analyze the performance of the constructs of the UMEGA. The systematic literature review encompassed the general characteristics, overall descriptive statistics, and synthesis of the constructs, analytical tools, and findings of the selected empirical articles. In the present study, the meta-analysis offered a strong confidence and prediction interval and significant combined effect size, suggesting that the constructs of the UMEGA, namely, performance expectancy, social influence, perceived risk, and facilitating conditions, significantly influenced attitude and behavioral intention to use e-government services. The association between attitude and behavioral intention is also found to be significant. The heterogeneity of the true effect of behavioral intention among empirical studies was partially explained by subgrouping in terms of sampling techniques, and E-government Development Index (EGDI) moderated the association between attitude and behavioral intention. The current study’s findings can serve as a solid foundation for knowledge expansion, easing the way for theoretical development and helping the government understand what aspects need to be considered while establishing initiatives to enhance the utilization of e-government services.

Implementation Of Good Forest Governance In Forest Management In Indonesia

Land cover in Indonesia's forest areas is dynamic and can change rapidly with factors including the conversion of forest areas for use in other sectors; unsustainable forest management; illegal logging; unsustainable mining activities; disturbance; and forest fires, ineffectiveness and failure to optimize reforestation and land rehabilitation have also contributed to an increase in the area of ​​highly degraded land. Therefore, it is necessary to make significant improvements to the system and structure of forest governance to ensure that forest management is more sustainable and equitable, and not prone to corrupt practices. The aims of this paper are (a) to review the 2014 Forest Governance Index; (b) Analyzing the latest developments in Indonesia's Forest Performance; and (c) Analyze Indonesia's current e-government index and forest governance strategy. The results show that the transparency aspect is the weakest aspect in Indonesian forest governance in 2014 which indicates the need for systemic improvements to control the rate of deforestation and forest degradation related to corrupt practices. Currently, the government continues to make improvements and innovations in implementing good governance in the forestry sector. Forest management policies continue to meet new paradigms and national, regional and global strategic challenges such as meeting the demands of the SDG's and other international agreements. For Indonesia's e-government Development Index continues to experience improvement. For online service indexes, technology and service provision are the most important components to be improved. Meanwhile, for the telecommunication infrastructure index, the component of fixed broadband subscriptions is still weak. Steps to eradicate corruption through improving e-government can increase the effectiveness of regional development governance and performance.

Comparative Study of Indonesian and Malaysian Civil Service Reform

Public service reform has demanded personnel reform to ensure that public services are carried out effectively. The success of personnel reform then needs to be assessed to know how far it has worked in a country to find out how effectively the reform effort has been implemented. This paper aims to conduct a comparative review of the extent to which personnel reform has been implemented in Indonesia and Malaysia. This research was conducted by qualitative method with a comparative study approach. Secondary data were used in the study by taking from databases provided by the United Nations and the World Justice Project. The comparison was carried out using five indices, namely E-government development index (EGDI), E-Participation Index (EPI), Rule of Law Index, Corruption Perceptions Index (CPI), and Democracy Index. In addition, secondary data are also obtained from literature studies of books, research journals, and other sources that are in accordance with the research problem. The results showed that overall Malaysia is superior in the successful implementation of personnel reform when compared to Indonesia in terms of implementing e-government and ensuring its public services are delivered accountably. However, in involving public participation in e-government operators, Indonesia is superior when compared to Malaysia. The implication of the research for the Indonesian government is the demand to better develop its personnel reform policies to ensure more effective and accountable public services in the future.

Implementasi E-Office Dalam Peningkatan Pengelolaan Tata Naskah Dinas Di Sekretariat Kota Administrasi Jakarta Pusat Tahun 2022

According to the United Nations e-Government Development Index (EGDI) survey results for 2020, Indonesia was ranked 7th in Southeast Asia and 88th in the world. Indonesia must continue to work towards closing the gap in e-government implementation through Electronic-Based Governance System (SBPE) policy at the central and regional government levels. The government of DKI Jakarta province has taken steps to implement the Electronic-Based Governance System (SBPE) through Government-to-Government (G2G) services by implementing the Governor of DKI Jakarta regulation number 99 of 2021 concerning Official Administrative Management within the DKI Jakarta Provincial Government. The policy is implemented through an information technology-based application called e-office. This research aims to identify, analyze, and understand the obstacles and the efforts made to implement the e-office for improving administrative management at the Secretariat OF Central Jakarta City Administration. The research utilized a qualitative-descriptive method, where the results were presented based on the analysis of interview responses, document observations, and studies conducted. The research employed the theory proposed George C. Edwards III (Pramono, Joko, 2020:17), which encompasses communication, resources, disposition, and bureaucratic structure as crucial aspects. The research results indicated that the implementation of the e-office for improving administrative management at the Secretariat of Central Jakarta City Administration in 2022 has generally been successful.

The The Impact of the E-Government Development Index (EGDI) on the Worldwide Governance Indicator (WGI) in European Union Countries

This study aims to analyze the impact of the e-Government Development Index (EGDI) on the Worldwide Governance Indicator (WGI) in European Union member countries. The EGDI is an index measurement that displays conditions related to the development of e-Government implementation in the member country of the United Nations, while the WGI is a series of governance indicators issued by the world bank that measures six dimensions of governance. The research method used in this research is a mixed method with collecting and analyzing data quantitatively by using Smart PLS 0.3 version, then collecting qualitative data analysis data by using qualitative methods collecting data from relevant scientific articles. The data sources for this research were obtained from the official website of the EGDI, the official website of the WGI, and literature studies of relevant scientific articles. The result of this study shows that the implementation of e-Government based on EGDI data in European Union countries has no impact on the six indicators of WGI as a whole. This is based on the results showing that the influence of the EGDI of European Union member countries on corruption control, government effectiveness, and voice of accountability is accepted, while the impact of the EGDI of European Union member countries on political stability and the absence of violence/terrorism, the quality of regulation and the rule of law is rejected. This research contributes to complement existing research by looking at the impact of implementing e-Government in European Union countries. This research is expected to be a reference in studying the implementation of e-Government in European Union countries so that it can be implemented effectively and efficiently.

Multivariate analysis of the determinants of e-government

This study aims to determine the correlation between four variables, gross domestic product per capita (GDP), population (Pop.), Individuals using the Internet (It.net.user) and the global innovation index (GII) regarding the development of e-government according to the E-government Development Index (EDGI). The purpose is to determine which model best predicts the behavior of the variables and to provide tools that can guide decision-making in public policy and e-government. Four hypotheses were proposed about the relationship between the variables and the E-government Development Index. The data about GDP, Pop., It.net.users, and GII for the analysis were extracted from the United Nations Department of Economic and Social Affairs, the World Bank and Cornell University, INSEAD, and the World Intellectual Property Organization (WIPO) respectively. The database consisted of a panel of 91 countries analyzed in the time interval from 2003 to 2020, with a total of 1683 observations. A linear panel data model was used, and fixed and random effects models were estimated. The Hausman test was applied, and it was determined that the appropriate statistical model was a fixed effects model. This model was used to test the four hypotheses. All of them were accepted.

Institutional foundations of digital transformation of business in economic sectors

The article examines the external prerequisites for the digital transformation of business in the Russian economy. The object of research is the institutional infrastructure of the digital economy. The subject of the study is the state digital ecosystem. The main problem of the study is the insufficient digital maturity of the business with limited availability of technologies. The purpose of the study is to determine the technological limitations of the institutional environment for the systemic transformation of Russian business in accordance with global trends in the development of digital technologies. The methodology of the research is based on the analysis of the development of the digital ecosystem of the Russian economy for the formation of cross-industry business cooperation based on Internet technologies. The indicative method and comparative analysis of the e-government rating based on the e-government development index were used as an analysis tool. As a result, an assessment of the formation of the public sector of electronic services for business is given, a set of indicators is defined to assess the development of the technological basis of the institutional state ecosystem of digital business transformation.

E-Government Services Adoption Assessment From the Citizen Perspective in Jordan

Jordanian government has made a commendable effort towards designing and disseminating e-government portals on the web. However, there are certain barriers that have caused a significant deterioration in the e-government development index (EGDI) rank for Jordan in the last few years. The paper aims to understand the influence of the factors relating to e-government adoption to improve upon the trailing factors and move further on the EGDI. This study proposes a research model considering constructs such as relative advantage, perceived trust, computer self-efficacy, perceived awareness, resistance to change on behavioral intention. The data were collected through questionnaire survey. The data were analysed using structural equation modeling (SEM) of AMOS 25.0. The results of the analysis showed that relative advantage, perceived trust, computer self-efficacy and perceived awareness have a positive and significant influence on behavioral intentions whereas resistance to change found to negatively influence the citizens' behavioral intentions to adopt the e-government services.