The government has a lot of chances and challenges in the twenty-first century to improve public health and provide citizens with higher-quality services. Generally speaking, administrative officers oversee and carry out a variety of government activities at the local level. They are exposed to a variety of citizen-facing issues as well as the difficulties in carrying out ground-level project execution. They regularly handle a variety of crises. Pandemics, natural disasters, and any other scenario involving law and order present a serious challenge for the government. Officers in charge of public health services handle emergencies on the front lines. Communication, scenario assessment, and teamwork are essential for crisis management to be effective. Team procedures improve crisis management's responsiveness, velocity, and effectiveness. The brief duration of crisis situations means that little time remains for planning. Therefore, public servants need to be proactive and flexible enough to handle the situation. According to this work, an effort will be made to investigate the variables and how they interact to affect the government sector's ability to manage crises effectively as well as the interactions between the variables affecting the quality of e-governance services in public health administration.