Dimensions Of Knowledge Management Research Articles

Health and social care managers' self-assessed competence in knowledge management: A descriptive cross-sectional study.

To describe health and social care managers' self-assessed competence in knowledge management and the factors associated with management competence. It has been shown that the performance of an organization is as good as the competence of its managers, so health and social care managers' competence in knowledge management should be assessed to improve organizational performance. A descriptive cross-sectional design. A total of 116 managers participated from six Finnish public health and social care organizations. The data were collected in February and August 2022 using the managers' competence in knowledge management (MCKM) instrument and analysed using descriptive statistical methods. Health and social care managers rated their self-reported total competence in knowledge management as good. Among the dimensions of knowledge management competence, managing a culture of competence received the highest rating, while planning competence development and cooperation was perceived as the weakest dimension. The results indicate that background factors such as the healthcare setting, the number of units managed and the number of direct staff had a statistically significant association with the health and social care managers' self-assessed competence in planning competence development and cooperation. Even though the health and social care managers' total self-assessed competence level in knowledge management was rated as good, the results underscore the significance of continuous competence development among these managers in all dimensions of knowledge management. By enhancing and clarifying managers' tasks and competence in knowledge management, managers can increase staff retention, attractiveness and work well-being. The results can be utilized to identify managers' strengths and weaknesses in knowledge management and, thus, effectively target their limited competence development resources. The STrengthening the Reporting of OBservational studies in Epidemiology (STROBE) checklist. There is no patient or public contribution.

Harnessing knowledge management for green product competitive advantage with green process innovation as a mediator

Knowledge Management makes businesses sustainable and enhances their competitive edge. Therefore, this study aims to investigate the relationship between knowledge management and green product competitive advantage through the mediating role of green process innovation. To achieve the sustainability goals of Industry 5.0, workplace technology management can play a role in fostering the type of skill development that is necessary in this context. This study used a convenience sampling technique, where 200 responses were obtained via online Google form. The goodness of the sample was confirmed with the help of G∗Power (3.1.9.2) software, which calculated a sample size of 188. This study has empirically tested the four dimensions of the knowledge management process: Acquisition, creation, storage and retrieval, and utilization of knowledge with green innovation (green process innovation) and green product competitive advantage. All dimensions of knowledge management except knowledge creation showed a significant positive effect on green process innovation and an indirect positive impact on green product competitive advantage. This study has analyzed those dimensions of knowledge where knowledge is acquired, created, stored & retrieved, and utilized, and these have not been investigated in earlier empirical research more often concerning the green innovation leading toward the green product competitive advantage. Through this research, the managers will integrate the knowledge management system into the organization's processes to make organizations more innovative by acquiring, storing, and utilizing new knowledge. Organizations will step forward and gain a competitive advantage in line with sustainable development goals and principles of Industry 5.0.

Research on the Path of Enhancing the Serviceability of University Educational Administration Personnel Based on Knowledge Management

Background and Aim: “Educational administration service” is a key means for educational administration personnel in colleges and universities to better serve the development of school teaching affairs based on their positions. Its service level and efficiency directly affect and restrict the development of education and teaching work in colleges and universities. Therefore, improving the serviceability of educational administration personnel in colleges and universities is of practical significance. Materials and Methods: This study adopts the method of literature and questionnaire. Construct the dimensions of knowledge management of university educational administration personnel by consulting literature. To investigate the influence of knowledge management on the serviceability of university educational administration personnel, this paper analyzes the relationship between the current situation of knowledge management and the serviceability of university educational administration personnel through a questionnaire survey. Results: A variable measurement method combining multiple methods is constructed. The quantitative model of service management ability is built by combining interpersonal communication ability, organization and coordination ability, teamwork ability, professional management ability, and research expansion ability. The index system of educational administration service has been formed, which provides theoretical and practical data for more fully and systematically analyzing educational administration serviceability. The results show that the total score of knowledge management has a significant predictive effect on the total score of educational serviceability of university educational administration personnel, that is, knowledge acquisition and creation, knowledge sharing and circulation, knowledge application and transformation, knowledge protection and management, knowledge innovation and development have a promoting effect on the improvement of educational serviceability of university educational administration personnel. Conclusion: This paper reveals the multifaceted ways of influencing knowledge management on educational administration serviceability. The five dimensions of knowledge acquisition and creation, knowledge sharing and circulation, knowledge application and transformation, knowledge protection and management, knowledge innovation, and development have a direct impact on the serviceability of educational administration. This paper reveals the improvement path of educational administration serviceability and summarizes the influencing factors of knowledge management on educational administration serviceability.

The role of knowledge management in improving the quality of projects: Research from Iraq

The current study aimed to explain the reality of knowledge management and its concepts, and the extent of its application in Iraq. The aim is to study the dimensions of knowledge management and explain the role of knowledge management determinants in improving the quality of projects in the Ministry of Construction and Housing, Department of Roads and Bridges, to reach a set of recommendations that. If applied, the recommendations could contribute to activating the determinants of knowledge management in improving the quality of projects. A descriptive-analytical method was used in the study. A questionnaire was designed and distributed to the study sample, and the data was entered into the SPSS program and analyzed.

Knowledge Management and Competitive Advantage in Selected Manufacturing Firms in Akwa Ibom State

This paper was designed to examine the relationship between Knowledge management and Organizational competitiveness. The main objective of this study was to examine the relationship between knowledge management and competitive advantage in selected manufacturing firms in Akwa Ibom State. In line with the research objective was the research questions and hypothesis. Survey research design was adopted for the study and a sample size of 105 respondents were drawn from the population using census sampling technique. The major instrument for data collection was a structured questionnaire administered to the respondent using stratified sampling techniques. The major instrument for data collection was a structured questionnaire administered to the respondent using stratified sampling techniques. Data collected were analysed using simple percentage and Pearson Product Moment Correlation. Results showed a significant positive relationship between each of the two dimensions of knowledge management (organizational learning, = Rx1 =0.799 amd Knowledge retention = Rx2 =0. 825**,) and organizational competitiveness at the selected manufacturing firms in Akwa Ibom State. It was recommended that, firm managers and knowledge management implementation members should incorporate organizational learning, knowledge retension, as part of Knowledge Management infrastructure capabilities in addition to culture, structure, and information technology in order to make their Knowledge Management infrastructure capabilities more robust.

How Does Psychological Empowerment Affect Knowledge Management Improvement in Organizations? A Study of Cause-and-Effect Relationship Using the Fuzzy DEMATEL Method

The present article aims to investigate the cause-and-effect relationship between the employees’ psychological empowerment (PE) and dimensions of knowledge management (KM) in an oil company, using the fuzzy decision-making trial and evaluation laboratory method. The study population consists of oil company experts. The sample size is determined based on the theoretical saturation limit. The present findings show that PE is the strongest causative factor with significant effects on knowledge creation (KC) and knowledge dissemination (KD). Among the KM dimensions, the most influential factors are the dimensions of KC, knowledge application, and knowledge capture (KCA). Of all KM dimensions, knowledge refinement is the most influential. The KC, in addition to being the most important dimension of KM affected by PE, is also found to influence all other dimensions of KM; this indicates its key role as a starting point in the process of KM. Considering the reciprocal effects of PE and the two dimensions of KM (KC and KD), it is important to pay attention to KC when developing a KM system. Importantly, the present findings show that PE and KM have an interdependent interaction. In other words, not only by improving the employees’ PE, the organizations can accelerate the KM process, but also by improving the KM systems, they may increase their employees’ PE. Based on the sensitivity analyses, our proposed method is as efficient as the available methods, such as interpretive structural modeling and Bayesian best-worst method.

Knowledge management and pedagogical innovativeness of vocational educators, the mediating role of transformational leadership style

The study investigated the relationships on three dimensions of knowledge management (KM), pedagogical innovativeness (PI) and transformational leadership style (TLS) Design used for the study was correlational and data were collected from 137 vocational educators/lecturers in public universities in Nigeria, this forms the sample of study. Structured questionnaire was instrument used, covering the demographic variables of the respondents and measured the relevant dimensions of knowledge management, pedagogical innovativeness and transformational leadership style. Three experts face validated instrument for study. The reliability was measured using Cronbach alpha method and an overall alpha value of 0.89 was obtained. The data was collected by the authors and analysed. Bivariate correlation linear regression and path analysis via 5000 re-samples bootstrap method was used for analysis. The results showed that knowledge management dimensions i.e. knowledge dissemination, responsiveness to knowledge predict significantly pedagogical innovativeness while knowledge acquisition did not significantly predict pedagogical innovativeness. It also showed that transformational leadership style does mediate relationship between knowledge management and pedagogical innovativeness. The results suggest that knowledge acquisition (KA), knowledge dissemination (KD) responsiveness to knowledge (RK) are among the key indicators of pedagogical innovativeness. The result also suggest that low transformational leadership style will not bring about the relationship between knowledge management and pedagogical innovativeness. Based on findings it was recommended that knowledge management should be encourage in tertiary institutions as this will enhanced pedagogical innovativeness of vocational educators. Also, management of tertiary institution should employ transformational leadership style for ultima productivity of their employees.

The Influence of Customer Knowledge Management on Sustainable Promotion

This research has investigated the effect of the customer knowledge management CKM in sustainable promotion SP. The research conducted a quantitative method on a sample of employees in the Al-Furat State Company for Chemical Industries affiliated / the Ministry of Industry and Minerals in Iraq. The research’s problem presented a set of questions, one of the most important was (is there a relation and impact between the dimensions of customer knowledge management and sustainable promotion). The aim of the research is to identify the extent to which customer knowledge management activities are applied in understudy organization. This research adopted the questionnaire as a main instrument to collect information from (140) participants in various administrative levels (top management, middle, and executive). One of the most important results of the research was the existence of a relation and effect between the dimensions of customer knowledge management and sustainable promotion. Also, the findings of the current research revealed a great interest in customer knowledge management and its dimensions (knowledge from the customer, about the customer, of the customer, and joint construction) with sustainable promotion. According to these findings, the research recommended supporting CKM in the researched company through promoting activities related to understanding the needs and desires of customers and providing them with sustainable products.

Environmental, Social and Economic Sustainability in Mining Companies as a Result of the Interaction between Knowledge Management and Green Innovation—The SEM Approach

The mining industry is one of the greatest polluters of the environment and has direct positive and negative impacts on all three pillars of sustainable development: economy, environment and society. Due to the aforementioned, primarily negative impacts on the environment, it is important to implement sustainability principles in the operations of companies in the mining industry. The implementation of the sustainability principle enables the economically profitable, ecologically clean and socially responsible exploitation and processing of mineral raw materials. This means of doing business requires the introduction of clean or green technologies, which are the product of green innovation. The innovation process is highly dependent on knowledge. Knowledge has a great contribution to creativity and the creation of innovation. Accordingly, knowledge management activities and the ability of a company to use and combine different sources of knowledge are essential for the creation of different types of innovation, including green innovation. The research, including the pilot test, was carried out in the period of May–August 2022, whereby convenience sampling was used to obtain 626 employees in six mining companies in Serbia. The structural equation modeling approach was used to evaluate the causal relationship between knowledge management, green innovation and the sustainable operations of the mining industry. The indirect effects of the dimensions of knowledge management, through the dimensions of green innovation, on the dimensions of sustainable development were examined using the bootstrap procedure. The results of the study confirmed the positive direct and indirect relations between the constructs. The research indicates the importance of including all components of knowledge management and green innovation in achieving all components of business sustainability.

A CRITICAL APPRAISAL OF MIXED REALITY PROTOTYPING TO SUPPORT STUDIO DESIGN EDUCATION

AbstractMixed Reality (MR) technologies are widely available and applied in a variety of design and engineering applications. MR prototypes capture the respective benefits of physical and digital prototypes by merging these domains saving the time and resources required to create them. This advantage is compelling in the context of design education where tight time and resource constraints exist. However, it is known that new digital prototyping tools can cause problems for students applying appropriate prototyping tools during practice-based studio design projects. Our paper contributes a systematic appraisal of MR prototyping's proposed dimensions value against constraints and issues in design studio education. This highlights MR Visualisation and Knowledge Management dimensions as most readily realised in education. Recommendations are then reflected on via an illustrative case study into the implementation of MR prototyping via these dimensions. Reflections corroborate the value proposition, but also highlight a need for further research exploring activities to scaffold MR prototyping to further support reflective design thinking.

Knowledge management: Implications to SMEs performance in Nigeria

Purpose: The purpose of this research is to determine the effect of knowledge management on firm’s performance in selected manufacturing small and medium enterprises (SMEs) in Southeast Nigeria.
 Design/Methodology/Approach: The data is gathered from different manufacturing SMEs in Southeast Nigeria for this study. The sample size was 196 gathered from the population size of 800 selected manufacturing SMEs. The convenience sampling is used for the study. Descriptive statistics (frequency tables and percentages) was adopted for data presentation, however, Pearson correlation co-efficient along with regression analysis was applied for hypotheses testing.
 Results: The results exposed that there is an encouraging positive significant association between knowledge management along with SMEs performance. The outcome expressed that there is an encouraging significant relationship between the knowledge management dimensions (knowledge sharing, knowledge acquisition in addition to knowledge protection) and firm performance dimensions (market share, sales growth as well as customer satisfaction).
 Conclusion: The study concluded that SMEs which acquire new knowledge tend to satisfy their customers more than those with outdated knowledge, and those who share knowledge with employees tend to gain larger market share than those who do not share with employees.
 Contribution to Literature: This study contributes to the existing literature in two ways: first, this utilized the knowledge management variables which were not utilized in previous studies. Second, this study decomposed firm performance by using three different indicators.

INTERNSHIPS IN ENVIRONMENTAL SOCIAL RESPONSIBILITY AND KNOWLEDGE MANAGEMENT IN BOGOTA ORGANIZATIONS

Part of the results of the research on how practices that contribute to the environment occur within knowledge management in organizations that develop their activities in the city of Bogotá are presented. In particular, it was intended to know about environmental practices and knowledge management in Bogota organizations, in order to obtain the level of relationship between them, as well as these between Knowledge Management and MSR in general, for which a quantitative study of descriptive type was made where it was addressed, through an instrument, to a sample of 142 companies. The results allowed conclusions such as: between the dimensions There is no association between the practical dimensions of Knowledge Management and organizational environmental practice, since the level of significance is 0.217 above the Alpha, which is contemplated at 0.05. However, between these and the general dimension there is direct and positive and strong association with the first and moderate and positive with the second taking into account respectively the Pearson coefficients of 612 and 362**, as well as that the level at which the dimensions are located is high by 70% and 11% respectively.

The Association of Knowledge Management and Academic Performance in Academia

The usage and practices of knowledge management in higher educational institutions are growing after the development of information and communication technology. Knowledge management in educational institutions has a strong link with academic activities aligned to innovative change in the research as well as teaching and learning practices. Knowledge management in academia has also a direct impact on the academic performance of faculty members where they are responsible for conducting academic activities and promoting academic discourses. In this background, this research adopts a quantitative methodology to collect data from the 445 academic staff employed at four universities in Nepal. The factor analysis was used to explore the variables and items associated with knowledge management and academic performance. This process has identified seven dimensions of knowledge management and four dimensions of academic performance. The relationship was carried out by using correlation analysis while the multiple regression analysis was used to measure the association of knowledge management and academic performance. The research shows the association between the dimensions of knowledge management and academic performance. The association and relationship of knowledge management and academic performance matter highly in academia. Furthermore, the knowledge creation process enhances the intellectual capital of every individual which has an impact on the knowledge economy of a society.

The interplay between corporate social responsibility and knowledge management strategies for innovation capability development in dynamic environments

PurposeThis paper aims to analyze unexplored connections between economic, environmental and social dimensions of corporate social responsibility (CSR) and knowledge management (KM) strategies (exploration, exploitation), also considering environmental dynamism as an influencing variable on these connections. The predicted CSR-KM interplay suggests, from stakeholder and knowledge-based views of the firm, the existence of ideal configurations between CSR and KM strategies that generate differentiated impacts on companies’ innovation capabilities, especially in dynamic environments.Design/methodology/approachStructural equation modeling by means of the partial least squares technique was used to test the study’s hypotheses after collecting survey data from Spanish companies of the renewable energy sector.FindingsThe study findings show that in highly dynamic environments, companies will tend to commit prominently in CSR, although their orientation (economic, environmental, social) and effects on innovation capabilities will depend mainly on the selected KM strategies. Social and environmental CSR are found to be highly related to KM exploration, whereas economic CSR is highly related to KM exploitation. Nevertheless, while a significant indirect effect of economic CSR by means of the KM exploitation strategy on innovation capabilities is found, the proposed indirect effect of both environmental and social CSR through the KM exploration strategy on innovation capabilities is not significant.Practical implicationsThe results suggest that company managers should be aware of the advantages of following specific paths of investment in KM and CSR initiatives in highly dynamic environments, as there is a potential payoff in terms of innovation capability improvement. The results also suggest that “good” relationships with stakeholders, built from specific CSR investments, make firms able to get valuable knowledge that it is useful to develop KM strategies for innovation capability development.Originality/valuePrevious studies do not consider the interplay between KM strategies and CSR as a catalyzer for developing a firm’s innovation capabilities. This paper contributes to the KM and innovation literatures by introducing CSR into the conversation about how to improve innovation capabilities in dynamic and sustainable industries by using configurations of KM strategies and specific CSR investments in economic, social and environmental areas.

Knowledge Management Dimensions and Sustainable Competitive Advantage (SCA) of Deposit Money Banks: Mediating Role of Innovation

The primary objective of the current research was to explore how the Knowledge Management (KM) processes of Deposit Money Banks (DMBs) in Makurdi Metropolis contribute to their Sustainable Competitive Advantage (SCA). Additionally, this study determined to evaluate how innovation helps the banks to retain their competitive advantage. A total of 265 valid samples were collected from a population of 14 DMBs and 933 respondents were selected from these DMBs. The data was analysed using Structural Equation Modelling (SEM). While testing the assumptions, hypotheses 1-3 supported the proposition that KM dimensions; acquisition (β=.32, p <.05), utilization (β=.26, p <.05), and storage (β=.24, p <.05) were directly related to SCA. No evidence was found for the full mediating role of innovation in relation to KM dimensions and SCA, as demonstrated by the data. However, innovation does play a role in certain aspects of KM by demonstrating that acquisition (β=.69, p <.05), utilisation (β=.21, p <.05), and storage (β=.18, p <.05) are positively associated with innovation in DMBs. The findings indicated that managers who responded to KM were more innovative. The importance of DMBs lies in the recognition that knowledge is not a simple concept. A commitment to new discoveries and to new understandings is not sufficient. Enterprises need to pursue knowledge that enables them to add value.

A STUDY OF SOCIAL SUCCESS FACTORS OF KM FOR CREATION OF NEW KNOWLEDGE IN HIGHER EDUCATION

Dearing report by Higher Education Funding Council for England, 2006, suggested that in the times of intensified global competition, high- level skills and knowledge would become pertinent and indispensable for the country’s economic success. The SECI model of knowledge conversion given by Nonaka and his colleagues, is extensively used across industries and nations to explore the knowledge creation dimension of knowledge management. Areas of KM such as creation of novel knowledge and knowledge as intellectual capital require a lot of work and consideration from both theoretical as well as applied perspectives. With this in mind, the present study seeks to explore the social enablers or success factors contributing to knowledge creation in the higher education institutions in India. The findings suggest that the social success factors in the study significantly impact the process of knowledge creation. Moreover, different social enablers contribute significantly to different modes of the process of conversion and creation of new knowledge. The pragmatic implication of the present study could guide institutions to assess the prevalence of knowledge creation practices and success factors to be emphasized more to increase knowledge conversion and creation with respect to their organization.

An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector

Employees in the telecom sector are knowledge workers and, thus, managers, HR professionals, and policymakers in the industry need to retain them through knowledge management policies. It is against this premise that this study investigated the effect of knowledge management on employee retention in the telecom sector. Research design employed in this study is a cross-sectional survey with an accessible population of thirty telecom companies in the southeastern region of Nigeria using a simple random sampling technique. The sample size was determined with the Krejcie and Morgan sample size determination table. A questionnaire was used as an instrument for data collection. Respondents’ profiles were analysed with frequency distribution while the formulated hypotheses were analysed with linear regression. The study found that knowledge management dimensions have a significant effect on the measures of employee retention. The study concludes that knowledge management measured in terms of knowledge acquisition, knowledge storage, and knowledge sharing predicted employee retention that is measured by supervisor support, coworkers support, and flexible working arrangements. One of the implications of this study is that managers of telecom companies should liaise with their board of directors to make funds available that would be used to train employees to acquire relevant knowledge that is needed in the telecom industry.

THE IMPACT OF KNOWLEDGE MANAGEMENT PROCESS ON INSTITUTIONAL EXCELLENCE IN THE PUBLIC SECTOR KING FAISAL SPECIALIST HOSPITAL AND RESEARCH CENTER AS A CASE STUDY

This study aimed to identify the impact of knowledge management processes on institutional excellence at King Faisal Specialist Hospital and Research Center, and to identify the level of knowledge management processes, and institutional excellence at King Faisal Specialist Hospital and Research Center.to achieve the objectives of the study, the researcher used the descriptive analytical approach, and developed a questionnaire consisting of (30) items, and the study sample consisted of (288) workers within the following job titles (director, assistant director, doctor, nurse, technician, administrative), which were taken in the sample method. Facilitator as a representative sample of the study population by applying the questionnaire in electronic form at King Faisal Specialist Hospital and Research Center, and after analyzing the data using appropriate statistical methods. the results showed that the general arithmetic means of the level of knowledge management operations in King Faisal Specialist Hospital and Research Center came with a high evaluation, and the level of institutional excellence was also highly evaluated, And a statistically significant effect at the level of significance (a ≤ 0.05) for the dimensions of Knowledge Management on Institutional Excellence at King Faisal Specialist Hospital and Research Center.

Knowledge Management and Job Performance of Business Studies Teachers: The Mediating Effect of Work Engagement

Considering the complex and multiple job performed by business studies teachers, there is need to examine the relationships between three dimensions of knowledge management (KM), three dimensions of work engagement (WE) and two components of job performance (JP). There is need also to examine the mediating effect of WE in the relationship between KM and JP of business studies teachers. A correlational design was used in the study and data were collected from 138 business studies teachers in public universities in Nigeria. The authors applied bivariate correlation, linear regression and path analysis via 5000 re-samples bootstrap method. The results showed that KM dimensions, i.e. knowledge acquisition, knowledge dissemination and responsiveness to knowledge significantly predict WE. It also showed that WE dimensions, i.e. cognitive engagement, emotional engagement and physical engagement significantly predict JP components, i.e. task and contextual performance. The results also showed that knowledge acquisition and knowledge dissemination significantly predict JP, while responsiveness to knowledge did not significantly predict JP. It also showed that WE did not mediate the relationship between KM and JP. The results suggest that knowledge acquisition and knowledge dissemination and responsiveness to knowledge are among the key antecedents of WE. The results also suggest that cognitive engagement, emotional engagement and physical engagement are among the key antecedents of JP. It also suggest that low WE will not bring about the relationship between KM and JP. The results will help stakeholders to understand the salient roles of KM and WE in Nigerian tertiary institutions and their salient roles as human resource management strategies that must be implemented optimally within all work processes. In turn, help tertiary institutions to compete with other organizations through improved performance of staff.

The Impact of Knowledge Management on Strategic Management Practices

Purpose : The study aims to assess the effect of knowledge management on strategic management in the General Administration of Education in Jeddah, Saudi Arabia. Design/methodology/approach : The research employed a quantitative method and descriptive analysis was conducted using SPSS21 and AMOS 23. The design, which has six independent variables and a single dependent variable. The study uses the questionnaire tool, a questionnaire was developed by the researcher, and distributed to a sample of 316 employees of the General Administration of Education in Jeddah in Saudi Arabia. and the questionnaire is two-part. The first is for primary verses such as age, experience, degree of employment, scientific qualification, and average income, and the second part is to address the knowledge management dimensions (knowledge distribution, knowledge acquisition, knowledge diagnosis, knowledge storage, knowledge generation, knowledge application) and its relationship to strategic management practices, the testing measurement validity and reliability could be occurred by EFA then analyzed the data by using multi regression .The study is based on the descriptive analytical approach to suit its purposes, free from reviewing and reviewing the theoretical literature on knowledge management and strategic management practices, in addition to reviewing previous relevant studies. Findings : knowledge management processes impact on Strategic Management Practices when testing the relationship between knowledge management processes and strategic management practices by structural equation modeling SEM, but the knowledge acquisition has no significant effect on strategic management practices. Research limitations/implications : The research was applied to the General Administration of Education in Jeddah, in Saudi Arabia, and the research was limited to the city of Jeddah only, and these tools can also be applied to other government institutions, especially in departments that work in providing services to the public. It is believed that knowledge management will have a role Effective if it is applied in service institutions that seek to apply strategic management to meet the increasing needs of the public. Originality/value : The paper is of theoretical and practical importance, as the theoretical importance is the literary addition to which research contributes to the theoretical enrichment of scientific literature on knowledge management and strategic management practices, The paper also has its applied importance as it deals with the effect of knowledge management on implementing strategic management practices. This will be applied in Jeddah, Saudi Arabia, which contributes to developing strategic performance based on knowledge management.