Chatbots have revolutionized human-computer interactions in various fields, driven by advancements in Artificial Intelligence. Similarly, gamification techniques have emerged as innovative methods to engage users and enhance experiences. This paper presents an analysis of the trends, applications, methods, and challenges associated with chatbots, with a particular emphasis on their capability to generate customized gamification solutions for industrial 5.0 environments. These environments are characterized by the increased use of technologies - such as Virtual and Augmented Reality - driven by the digital transformation of Industry 4.0 (I4.0). As Industry 5.0 (I5.0) builds upon I4.0, emphasizing human-technology collaborations and coexistence of humans and advanced technologies, the role of chatbots and gamification in this context becomes even more compelling. Within this research, various gamification applications and chatbot architectures, ranging from rule-based to generative models, are identified to assess their suitability for the specific needs of industrial 5.0 environments. The primary objective of this study is to explore the potential of leveraging chatbot assistance to enhance gamification experiences by considering employee specific characteristics, workplace technologies, and other relevant factors. By examining the advancements and obstacles in this field, this study aims to explore the potential of chatbots for increasing the effectiveness of gamification strategies. This integration is anticipated to lead to more immersive and personalized experiences, increased employee satisfaction, positive work environment, and enhanced skill development and performance. However, several challenges such as security, user acceptance and the need for continuous adaptation must be addressed to ensure the successful implementation of chatbot-driven gamification in I5.0 environments. The navigation through these challenges holds the key to unlocking the full potential of these transformative technologies and methods, paving the way for a more engaging and enriching work environment.