Local E-government Development Research Articles

A REVIEW ON LOCAL AND NATIONAL E-GOVERNMENT DEVELOPMENT MODELS AND ITS DETERMINANTS

Ülkeler arasında yerel düzeyde e-devlet ’in benimsenmesi ve geliştirilmesi hususunda belirgin farklılıkların oluşmaktadır. Söz konusu farklılıklar üzerinde ise ulusal düzeyde e-devlet gelişmişlik düzeyi başta olmak üzere çeşitli sosyoekonomik, politik ve demografik unsurlar etkili olmaktadır. Ancak yapılan çalışmaların belirleyici bir unsur olarak özellikle ulusal düzeyde e-devlet gelişmişlik düzeyinin yereldeki gelişimleri etkileme düzeylerini yeterli ölçüde açıklamadığı gözlenmektedir. Fakat demografik, politik, yönetsel, mali ve teknik kapasite gibi yerel e-devletin gelişimi üzerinde etkili olan etmenler doğrudan ya da dolaylı olarak ulusal düzeyde kamusal mal ve hizmet sunumunu gerçekleştiren kamu kurumları, özel sektör ve sivil toplumun e-devleti benimseme ve geliştirme düzeyi ile bağlantıldır. Bu kapsamda çalışmanın temel amacı farklı boyutları (e-bilgi, e-servis ve e-katılım gibi) itibariyle ulusal e-devlet gelişim düzeyinin yerel dijital değişim ile ilişki boyutu ve etki düzeyini incelemektir. Bu amaçla çalışmada Birleşmiş Milletler E-Devlet Gelişim Anketi (2020) kapsamında açıklanan bilimsel veriler çerçevesinde karşılaştırmalı ülke örnekleri üzerinden ulusal ve yerel e-devlet gelişim düzeyleri mukayese edilerek, yerel e-devlet gelişim üzerinde merkezi düzeydeki gelişmişliğin anlamlı bir farklılaşmaya sebep olup olmadığı sorgulanmaktadır. Bu amacı gerçekleştirmek için Sıralı (ordinal) Regresyon Analizinden faydalanılmıştır. Çalışma sonucunda elde edilen sonuç ise e-katılım ve çevrim içi hizmetlerden ziyade ulusal telekominasyon alt yapısının ve beşeri sermayenin yerel e-devletinde temel belirleyicisi olduğudur.

Incentives for the Adoption of E-Government by Greek Municipalities

Purpose: The research aims to identify the incentives that play an important role in the evolution of e-government in Greece at local scale and its actual development level. It also investigates the factors and the perceived barriers that affect the development of local e-government in Greek Municipalities, as well as the benefits they derive from it. Design/Methodology/Approach: The research is based on a survey that was conducted through a questionnaire to all 325 Municipalities of the country and includes data from 109 Municipalities that participated in the quantitative approach. Findings: While e-government is spread at a relatively satisfactory level, it appears that only a few Municipalities are performing well. Results highlight also the two main incentives that motivate Municipalities to adopt e-government: The first is the improvement of the efficiency of information exchange with the external environment and the second is managing internal issues-relationships in conjunction with the existence of prominent IT departments. Amongst the main factors that affect e-government adoption by Local authorities, budgetary constraints stand out, while the lack of personnel specialized in Information Technologies is identified as common obstacle. Practical Implications: Findings suggest that an integrated approach to e-government is needed in order to enable organizations to minimize failures and to overcome barriers and counter risks. The capacity to align e-government applications with the increasing and evolving needs and requirements of the citizens is the key to optimizing the benefits of e-Government at local scale. Originality/Value: There is no similar empirical research in the context of Greece; hence, it seems important to increase the knowledge about the drivers of e-government adoption, especially in the public sector at the local scale.

Maturity Assessment of Local E-government Websites in the Philippines

E-government is seen to have the potential to improve government services. Developing countries, for instance, are still in the process of adopting. In particular, the context in these countries posed challenges for the implementation and its potential use. In the Philippines, the national e-government initiatives continue to progress. However, there is a lack of empirical studies on the local e-governments level. Thus, in order to determine the country’s current local e-government development, this paper examined the maturity level of websites in the municipal and city governments in the country and identified the issues associated with its e-government development. Using the United Nation (UN) e-government maturity model, 150 local government websites were assessed based on the model’s online service component. Through a stratified sampling method, the population was divided into sub-groups based on income classifications of municipalities and type of cities. Interviews were also conducted to key informants from local offices to determine possible issues associated with e-government development. The results show that several of the local governments are still on a basic (emerging) stage. The highly urbanized cities, on the other hand, showed that most of their websites are already on stage two (enhanced), in which it can accommodate simple one-way communication services. Moreover, among the reasons behind the lag of e-Government progress are the lack of technological infrastructure and skills, organizational issues and lack of government regulations among others. This study can be used to develop a plan to improve e-government services as well as supporting evidence on the status of e-government websites in the Philippines.

A Longitudinal Evaluation of E-Government at the Local Level in Greater Western Sydney (GWS) Australia

ABSTRACTThis research reviews and revisits the 14 local government websites to determine whether the GWS councils have improved their online services since 2009. The study has found that there have been significant developments and improvements in e-government services among the GWS councils, while these have been variable and in many cases there is scope for further improvement. This research is significant as a longitudinal evaluation can track the evolutionary paths of local e-government development and provides insights into the challenges and opportunities of e-government development at the local level in Australia.

Factors of Local E-Government Development in Poland: The Case of the Poznań Agglomeration

Abstract This paper seeks to analyse factors of e-government development at the local government level in Poland. The analysis proceeded in three stages. In the first, a survey of the literature on the subject was made and a model of factors of e-government development was constructed. In the second, the factors distinguished were operationalised: indicators representing them were constructed. The third stage involved an empirical verification of the model using partial correlation and multiple regression methods; significant factors of e-government development were distinguished at the local government level. The analysis was conducted for a group of 18 communes making up the Poznań agglomeration. It was demonstrated that significant factors of local e-government development in Poland included the level of socio-economic development, inhabitants’ access to ICT, their attitudes and skills, the size of administrative units, attitudes of local authorities and leaders, a vision and a strategy of e-government development, human resources in offices, and the financial situation of a commune.

Significant socio-economic factors for local e-government development in Portugal

In this paper, we present an empirical study of local e–government in Portugal and an investigation of the socio–economic indicators that are most significant to explain its development. The websites of all Portuguese municipalities were analysed according to three dimensions: government information, service delivery and participation. The results were investigated using regression models to identify the socio–economic indicators that are most significant to explain development and clustering techniques to identify homogeneous groups of municipalities in what concerns that development. We identify the socio–economic factors that are most significant to explain the results of municipalities and the discriminating factors for development in each dimension of analysis. We also identify seven main profiles of municipalities with different median scores in the three dimensions, which allow us to validate our own methodology and, generically, the ordered stages paradigm of the majority of the existent e–government maturity models.

Contributions to the Development of Local e-Government 2.0

With the emergence of Web 2.0 (Blog, Wiki, RSS, YouTube, Flickr, Podcast, Social Networks, and Mashups), new ways of communicating, interacting and being on the Web have arisen. These new communication tools and strategies can radically change some specific work processes in communities, such as the work processes of an autarchy. Some authors emphasize the advantages of using Web 2.0 tools in autarchies; thus, we were interested in exploring the possibilities and constraints of implementing these tools in our region of Portugal, the Minho. Using a case study methodology, we aimed to find out about the possibilities of implementing Web 2.0 tools in autarchies through exploring the interest and motivation of autarchic collaborators in their use (our unit of analysis in autarchies). Information was gathered with the help of a questionnaire, the design of which was based on previous exploratory interviews and applied to four autarchic units in the Minho region. In each unit, three different target-groups were surveyed (Councilors, Information Systems (IS) Technicians, and General Staff), so that we could triangulate the data. Data analysis and results emphasized the interest and motivation of the autarchies in using Web 2.0 tools, as well as the main constraints that would be faced during Web 2.0 implementation. It also allowed us to establish some guidelines for adequate Web 2.0 implementation, including an “ideal” profile of the person responsible for the implementation process.

1203 電子自治体開発プロジェクトマネジメントの課題と対応策に関する一考察(一般セッション)

1203 電子自治体開発プロジェクトマネジメントの課題と対応策に関する一考察(一般セッション)

Linking Local E-Government Development Stages to Collaboration Strategy

The purpose of this study is to explore the connection between the stages of e-government development and collaboration demands in local government. Specifically, this study analyzes the demand for intergovernmental, interagency, and intersectoral collaborations during the three stages of local e-government development, including e-government initiation, application development, and integration. Based on an in-depth case study, this paper identifies specific collaboration types demanded during local e-government development in the Gangnam district government in Seoul, Korea. In each stage of e-government development, the local government encountered varying degrees and types of resource dependence upon internal and external organizational units. A particular type of collaboration became dominant in each stage as the relative importance of each collaboration type changed.