Development Of Business Process Reengineering Research Articles

Performance Evaluation of Accounting Business Process Reengineering Based on AHP Optimization DEA Model

It is well known that accounting business process reengineering is constantly improving, and this change is usually closely related to incentive mechanisms. The establishment of this incentive mechanism requires performance appraisal of accounting business process reengineering. Although there are many evaluation indicators for the success of business process reengineering, there is a lack of a simple and easy standard. In order to reduce the complexity of business process reengineering (BPR) performance evaluation, the paper regards BPR as a closed input and output system from a systematic point of view, and a corresponding input-output evaluation index system is established for BPR performance based on the resource input support system. By using super-efficiency data envelopment analysis (DEA) and utilizing the advantages of adversarial cross-evaluation and analytic hierarchy process (AHP), a performance evaluation DEA model for accounting business process reengineering is proposed. The model is used to evaluate the performance of QCFF company after business process reengineering. The research results can focus on the supervision and improvement of the departments with poor performance by completely ranking the performance of each process unit. The proposed method for assessing the performance of BPR thus serves a practical purpose and can be used to support the subsequent development of BPR.

Reinženjering poslovnog procesa - alati za upravljanje procesom

Purpose - Business systems are made up of processes. Processes are collection of activities of businesses that results in an output. And when processes become old and inefficient and can't deliver results they must be redesigned or replaced. Business process reengineering is a tool for transformation of business process and unconstrained reshaping of all business processes. This study uses case and critical literature analysis (CLA) to investigate and focus on the development of business process reengineering (BPR) application concept and its outcome to the industrial set-up (service giving and manufacturing). Approach/methodology - The goal is achieved by case and critical literature analysis (CLA). The case validates its result and justifies its practicality. This study contributed in the context of BPR as a process based management tool for selecting, managing and reengineering selected processes for overall manufacturing or service quality improvement. Findings - In this study, a series of manufacturing processes and a framework for the guidelines of modeling has shown. Core processes of different industries has presented in effective manner. These validates that business process reengineering is a process-based management tool that can deliver both, either redesign or replace inefficient processes, as required, with a breakthrough result. It can be applied to single, group or entire processes comprising the organization. Practical implications - On the basis of presented case study & process modeling guidelines the managers can use BPR to redesign their inefficient processes. Originality/value - This approach suggests adopting BPR at any cost as a tool to improve all business processes as well as overall productivity and performance by managing their whole process. Case study motivates practitioners/managers towards reengineer and manages their business process.

25 AÑOS DE REINGENIERÍA DE PROCESOS: UNA VISIÓN RETROSPECTIVA

It has been 25 years since the publication of the two works, by Davenport and Short and by Hammer, that set the grounds of Business Process Reengineering (BPR) and triggered a revolution in business management. Taking the seminal works as starting point, we present a retrospective view of the development of BPR; we analyze its evolution and controversial issues in order to find its conceptual keys. We then analyze some basic reference conceptual frameworks that have been extensively used to classify business process changes enabled by Information Technologies (IT). Conceptual essence of BPR still holds practical interest. Nevertheless, it becomes necessary to redefine the conceptual framework of IT-enabled process changes, particularly when the digital era brings a new wave of industrial process changes. Key Words: business process reengineering, business process redesign, business process change, information technology