This study is about a COVID-19 outbreak and ventilation measures taken against COVID-19 transmission through the air occurred at an ice arena in Japan. The ice arena has been known to have a deterioration of indoor air quality affected by CO, NO2 and so on, and a total of 172 persons were infected with SARS-CoV-2, including the players and the spectators related to an ice hockey game in 2022. Given the suspected transmission through the air as one of infection routes, the primary objective of this study was to investigate the COVID-19 outbreak to verify the ventilation characteristics and aerosol diffusion characteristics. Additionally, the possibility of COVID-19 transmission through the air and the potentially effective ventilation measures in an ice arena are discussed. It was determined that the virus-containing aerosol was released from a player in the ice rink and accumulated in the cold air spot. After that, it was highly possible that it diffused from the player benches to the spectator seats due to the players’ movements under this unique air-conditioning and ventilation system. Judging from the results of genomic analysis, ventilation characteristics, and aerosol diffusion characteristics, the possibility of COVID-19 transmission through the air cannot be ruled out in an ice arena. The results of ventilation measures implemented in response to this problem confirmed that the integration of a lower-level exhaust fan based on cold air characteristics into the existing ventilation system is a relatively straightforward solution with the potential to be highly effective. While there is an option to refrain from using the ice arena in the event of an increased risk of mass infection during a pandemic, the findings of this study will contribute to an option to facilitate the smooth operation of ice arenas while implementing ventilation measures.