The aim of FLOODNET is to provide a communications and data distribution facility specifically designed to meet the demanding temporal requirements of flood monitoring within the European Union (EU). Currently, remotely sensed data are not fully utilized for flood applications because potential users are not familiar with the procedure for acquiring the data and do not have a defined route for obtaining help in processing and interpreting the data. FLOODNET will identify the potential user groups within the EU and will, by demonstration, education and the use of telematics, increase the awareness of users to the capabilities of earth observation (EO) and the means by which they can acquire EO data. FLOODNET will act as a filter between users and satellite operation planners to help assign priorities for data acquisition against previously agreed criteria. The network will encourage a user community and will facilitate cross-sector information transfer, particularly between ‘flood experts’ and administrative decision makers. The requirement for two levels of flood mapping is identified: (1) a rapid, ‘broad-brush’ approach to assess the general flood situation and identify areas at greatest risk and in need of immediate assistance; (2) a detailed mapping approach, less critical in time, suitable for input to hydrological models or for flood risk evaluation. A likely networking technology is outlined, the basic functionality of a FLOODNET demonstrator is described and some of the economic benefits of the network are identified. © 1997 John Wiley & Sons, Ltd.